Pontiac G5 Complaints (2009)

76 consumer complaints on file.

#10664587December 16, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR PANEL WAS SEPARATING FROM THE DOOR CAUSING THE DOOR TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT, WHO DIAGNOSED THAT INSIDE DOOR PANEL NEEDED TO BE REPLACED. HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663418December 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 PONTIAC G5. PRIOR TO THE VEHICLE BEING REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM), THE CONTACT WAS CONCERNED WITH TURNING THE KEY INTO THE ON POSITION TO START THE VEHICLE. AFTER THE RECALL REPAIR WAS PERFORMED, THERE WERE SIGNIFICANT DAMAGES THAT THE CONTACT DID NOT HAVE BEFORE THE REPAIRS. THE CONTACT INDICATED THAT THE ELECTRIC POWER CONTROLS DID NOT FUNCTION AND THE TURN SIGNALS WOULD NOT TURN OFF. THE CONTACT HAD TO MANUALLY OPEN THE DOORS WITH A KEY DUE TO THE ELECTRICAL SHORT. THE CONTACT WAS STUCK INSIDE THE VEHICLE AND WAS NOT ABLE TO GET OUT MORE THAN ONCE. THE CONTACT HAD TO DISCONNECT THE WIRING TO TURN OFF THE TURN SIGNALS AND THERE WAS WATER IN THE HEADLIGHTS OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE MECHANIC REPLACED THE PASSENGER SIDE HEADLIGHT. HOWEVER, THERE WAS STILL EXCESSIVE WATER IN THE HEADLIGHTS, WHICH WAS A SAFETY CONCERN FOR THE CONTACT. THE VEHICLE STALLED AND THE KEY WAS HARD TO REMOVE SEVERAL TIMES. AFTER THE RECALL REPAIR WAS PERFORMED, THE DEALER REPLACED THE IGNITION SWITCH TWICE, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY WOULD REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 64,569. UPDATED 01/16/15*CN UPDATED 9/8/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631423September 8, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOSE POWER BEFORE STALLING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT ALSO INDICATED THAT WHEN LIFTING OFF THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT RESPOND FOR APPROXIMATELY 2 TO 3 SECONDS AND THE SPEED WOULD REMAIN THE SAME BEFORE THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK SENSOR WAS FAULTY. THE CRANK SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT EXAMINED THE VEHICLE AND DISCOVERED THAT THE CRANK SENSOR CONNECTOR WIRE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618944August 5, 2014
STEERING
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605262June 30, 2014
AIR BAGS, ELECTRICAL SYSTEM
2009 PONTIAC G5. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604249June 23, 2014
ELECTRICAL SYSTEM, AIR BAGS
2009 PONTIAC G5. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE AT DEALERSHIP. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598037June 13, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM:IGNITION
MY DAUGHTER WAS DRIVING NORTH ON TULLS CREEK ROAD IN MOYOCK, MC JUST NORTH OF POYNER ROAD WHEN SHE LOST THE ABILITY TO STEER THE CAR AND WENT OFF INTO A DITCH CAUSING MINOR INJURIES AND EXTENSIVE DAMAGE TO THE CAR. I DIDN'T MUCH ABOUT HER REASONING UNTIL READING ABOUT THE RECENT RECALLL ON THE IGNITION SWITCH ISSUE. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10596715June 6, 2014
STEERING
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 50 MPH WHEN THE POWER STEERING FAILED MORE INTERMITTENTLY. THE CONTACT HAD TO APPLY EXTREME FORCE TO STEERING THE WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER. 10V073000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO NO AVAIL. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596409June 5, 2014
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SEIZE. ADDITIONALLY, THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE CONTACT HAD REACHED OUT TO THE DEALER ON MULTIPLE OCCASIONS BUT THE DEALER FAILED TO RETURN ANY CALLS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594326May 27, 2014
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION AND STALLED INTERMITTENTLY MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587243May 8, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THE VEHICLE WAS HIT HEAD ON BY A TRAILER THAT HAD DETACHED FROM ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUFFERED NECK AND BACK INJURIES. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10587127May 7, 2014
AIR BAGS
WHILE WAITING FOR THE RECALL PARTS TO COME IN FOR MY PONTIAC I WAS THE VICTIM IN A HEAD ON COLLISION IN WHICH MY AIR BAGS FAILED TO DEPLOY. THE SPEED OF IMPACT WAS BETWEEN 35-40 MPH WHEN I HIT HEAD ON. AT MY DOCTOR VISIT I WAS DIAGNOSED WITH SEVERE WHIPLASH IN WHICH I HAD TO TAKE TIME OFF OF WORK AS WELL. I WANTED TO BRING THIS DEFECT TO YOUR ATTENTION IN CASE YOU CAN FIX THIS DEFECT BEFORE THERE ARE ANY OTHER VICTIMS INVOLVED. I'M NOW VERY SCARED TO GET BACK IN THE CAR I HAVE WHICH IS CURRENTLY AT DUTTON MOTOR CO IN RIVERSIDE AWAITING IT'S TREMENDOUS REPAIRS ALTHOUGH THE AIR BAGS ARE STILL IN TACT. IF YOU HAVE ANY INFORMATION FOR ME OR ANY QUESTIONS FEEL FREE TO EMAIL ME AT [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10585339April 28, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL APPROXIMATELY 45 MPH ON A GRAVEL ROAD, THE VEHICLE SPUN OUT OF CONTROL AND LANDED UPSIDE DOWN. THE CONTACT SUSTAINED BUMPS, BRUISES AND LACERATIONS TO DIFFERENT PARTS OF THE BODY. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE AIR BAGS DID NOT DEPLOY DURING THE IMPACT. THERE WERE TWO RECALLS UNDER NHTSA CAMPAIGN ID NUMBERS: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE CONTACT EXPERIENCED THE FAILURE CONSEQUENCE PRIOR TO RECEIVING THE RECALL NOTIFICATION. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10584192April 22, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT STATED THAT THE GEAR SELECTOR FAILED TO CORRECTLY DISPLAY THE CURRENT GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SHIFT LEVER NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V073000 (POWER TRAIN) BUT THE DEALER INDICATED THAT THIS WAS NOT A SAFETY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567591March 6, 2014
AIR BAGS
I WAS T-BONED AND THE AIRBAG DID NOT DEPLOY. I HAD NUMEROUS INDICATIONS FROM THE INSTRUMENT PANEL TO CHECK THE AIRBAGS SINCE I BOUGHT THE CAR IN 2009 AND AT LEAST THREE TIMES I TOOK THE CAR TO TWO DIFFERENT DEALERSHIPS AND THEY CHECKED AND SAID THEY COULD NOT FIND ANYTHING WRONG. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10566543February 28, 2014
FUEL SYSTEM, GASOLINE
I HAVE A 2009 PONTIAC G5. THE FUEL PUMP CRACKED RECENTLY AND I HAD TO HAVE IT TOWED AND REPLACED AT THE NEAREST SHOP. I BROUGHT IN THE RECALL FOR THE FUEL PUMP TO MY GMC DEALER, AS I SAW IT ONLINE, AND MY RECEIPT OF THE REPLACEMENT FUEL PUMP. THE DESCRIPTION OF THE RECALL MATCHES MY VEHICLE AND I AM TOLD I AM UNABLE TO RECEIVE REIMBURSEMENT BECAUSE THE RECALL IS "VIN SPECIFIC". MY CAR MATCHES THE EXACT DETAIL OF THE RECALL, BUT THE RECALL IS NOT APPLIED TO MY VIN?! I'D LIKE TO KNOW WHY! I HAVE THE CARFAX TO SHOW THAT MY VEHICLE APPLIES TO THE STANDARDS OF THE RECALL. I'D LIKE CONTACTED IMMEDIATELY ON THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564867February 18, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 PONTIACT G5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT UNABLE TO DETERMINE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10478801October 5, 2012
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
CAR STARTED SMELLING OF GAS. THEN GARAGE SMELLED OF GAS. THEN THE FUEL ECONOMY BECAME INACCURATE. THEN GAS STARTED DRIPPING FROM UNDER CAR. THEN GAS STARTED STREAMING UNDER CAR. THEN TOLD GM DEALER AND WAS TOLD THERE WOULD BE NO REMEDY UNTIL GM RECALLS TAKE EFFECT. NOW, 8 MONTHS LATER NO REPAIR OFFERED. CAR IS UNSAFE AND LEAVES ME STRANDED REGULARLY AS IT POURS GAS OUT OF CAR. I WILL TAKE CAR BACK TO DEALER AND EXPECT IMMEDIATE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474166September 6, 2012
ELECTRICAL SYSTEM
ON TODAY'S DATE MY IGNITION WAS STUCK PREVENTING ME FROM STARTING MY VEHICLE I CHECK TO MAKE SURE IT WAS IN PARK AND GIGGLED THE STEERING WHEEL AS ADVISED BUT MY IGNITION WOULD NOT TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469953August 9, 2012
FUEL/PROPULSION SYSTEM
THERE IS A HUGE LEAK IN MY GAS LINE. I SEE THAT THIS WAS A DEFECT IN THE OLDER MODELS OF THE G5 AND THEY WERE RECALLED FOR IT, BUT THERE IS NO RECALL FOR MY YEAR MODEL AND I AM HAVING THE SAME KIND OF PROBLEM AS STATED IN THOSE OLDER MODEL RECALLS FOR THE GAS LINE. I AM AFRAID TO DRIVE THE VEHICLE AND I AM HAVING A HARD TIME GETTING IT SERVICED, NOT AT MY EXPENSE BECAUSE OF THIS DEFECT. IT STARTED AFTER I HAD TAKEN MY VEHICLE TO GET TWO RECALL ITEMS DONE ON IT RECENTLY (A WEEK AGO). I AM NOT SAYING THAT THIS IS THE CAUSE, BUT I HAD NEVER HAD A PROBLEM WITH THIS VEHICLE OTHER THAN THIS TIME. I WOULD LIKE SOMEONE TO CHECK INTO THERE BEING A POTENTIAL FIRE HAZARD IN THE FUEL LINE OF THE NEWER MODEL 2009 PONTIAC G5'S AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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