Pontiac Bonneville Complaints (2002)

89 consumer complaints on file.

#10091276September 19, 2004
STRUCTURE:FRAME AND MEMBERS
MANY WATER LEAKS STARTING AT WINDSHIELD THEN TO TRUNK THEN TO WATER IN FLOORBOARDS. S OF TODAY MY CAR HAS BE IN SERVICE DEPT WITH 24 ISSUES IN 1 YEARS TIME. ALSO OTHER MECHANICAL PROBLEMS. WHEN IT HAS BEEN IN SHOP THE WHO EVER WORKS ON THE CAR BREAKS OR DAMAGES OTHER PARTS ON MY CAR. SERVICE DEPARTMENT HAS KEPT MY CAR FOR 3 WEEKS TWICE NOW OT COUNTING ALL THE OTHER TIMES ITS BEEN THERE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088521August 25, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN INVOLVED IN AN ACCIDENT, THE FUEL SAFETY SHUT OFF IN MY WIFE'S BONNEVILLE DIDN'T WORK. SHE WAS STRUCK JUST BEHIND THE PASSENGER SIDE REAR DOOR AND THEN PUSHED INTO A TRAFFIC LIGHT HARD ENOUGH TO SET OFF THE AIR BAGS. AFTER BOTH IMPACTS THE CAR WAS STILL RUNNING AND HAD TO BE SHUT OFF BY THE IGNITION KEY. FORTUNATELY THERE WAS NO FUEL LEAK. NO INJURIES DUE TO THE FAILURE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10088241August 20, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1. THIS IS A FAILURE THAT HAS TAKE PLACE OVER A SPAN OF SIX MONTHS. AFTER ONLY USING THE WINDOWS A COUPLE OF TIMES THE MOTOR OR REGULATOR FAILS. THE FIRST FAILURE WAS IN MARCH OF 2004, THE SECOND IN APRIL OF 2004 AND THE MOST RECENT WAS IN AUGUST OF 2004. 2. THERE HAS BEEN A FAILURE IN THE MOTOR OR WINDOW REGULATOR IN ALL FOUR OF OUR WINDOWS. THE CONSEQUENCE OF THE FAILURE IS THE INABILITY TO ROLL-UP THE WINDOWS. IN ADDITION, WE ARE UNABLE TO USE THE VEHICLE WHICH IS A PROBLEM WHEN IT IS THE ONLY ONE THAT HAS A CAR SEAT. WE ALSO FEEL IT IS UNFARE FOR THE CONSUMER TO HAVE TO KEEP PAYING FOR SOMETHING PONTIAC SHOULD TAKE CARE OF. 3. OUR VEHICLE IS UNDER WARRANTY UNTIL DECEMBER; THEREFORE, THE DEALERSHIP FIXED THE PARTS THAT FAILED. WE ALSO CONTACTED PONTIAC'S CUSTOMER SERVICE AND THEY ACKNOWLEDGED THERE IS A DESIGN FLAW WITH THE WINDOW SASH AND THAT IS CAUSING THE FAILURE IN THE MOTORS AND REGULATORS. HOWEVER, THEY ARE NOT PLANNING ON A RECALL UNTIL THERE ARE ENOUGH COMPLAINTS FILED WITH NHTSA. THIS IS UNACCEPTABLE WHEN OUR WARRANTY IS UP IN DECEMBER AND WE HAVE TO KEEP PAYING TO HAVE SOMETHING FIXED THAT IS CLEARLY A DESING FAILURE. WE FELL THAT NHTSA NEEDS TO EXAMINE THIS PROBLEM AND PRESSURE PONTIAC TO RECALL THE WINDOW SASHES ON THEIR VEHICLES. ESPECIALLY SINCE THEY WILL NOT TAKE ACTION UNTIL THEY ARE NOTIFIED BY YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087694August 11, 2004
STEERING
WHILE DRIVING CONSUMER HEARD A LOUD CLUNKING NOISE COMING FROM THE STEERING COLUMN. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082782July 27, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I'VE HAD THREE WINDOWS REPAIRED ON MY VEHICLE SINCE 01/04. THE RIGHT BACK WINDOW CAME DOWN ALL ON ITS OWN THIS MORNING WHILE DRIVING TO WORK. I'VE MANAGED TO GET THE WINDOW BACK UP. THE BUTTON DOESN'T DO ANYTHING. HAS ANYONE ELSE HAD DEFECTIVE WINDOWS? THIS IS THE 5TH BONNEVILLE I'VE OWNED SINCE 1992. THE 2002 HAS HAD MORE THINGS WRONG WITH IT THAN ALL THE OTHER BONNEVILLES I'VE OWNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081046July 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
FOR A SHORT 2-3 WK PERIOD I NOTICED MY TRANSMISSION NOT PERFORMING NORMALLY. I OBSERVED 4-5 OCCURENCES OF SLOW GEAR SHIFTING IN THIS 3 WK PERIOD AND PROMPTLY SCHEDULED A TEST OF THE TRANSMISSION. THE COMPUTER TEST IDENTIFIED AN ERROR THAT WAS EXPLAINED AS "INACCURATE GEAR RATIO", WHICH MEANS THE COMPUTER TOLD THE TRANSMISSION THAT CAR WAS TRAVELING AT INACCURATE SPEEDS. THEREFORE CAUSING THE GEARS TO SHIFT INACCURATELY. I SCHEDULED A FOLLOW-UP FOR THE NEXT WEEK TO LEAVE THE CAR WITH THE REPAIR SHOP FOR FURTHER, MORE COMPREHENSIVE TESTING. OVER THAT WEEKEND, THE CAR FAILED TO SHIFT INTO GEAR FOR THE FIRST TIME AT A MAJOR/BUSY HIGHWAY INTERSECTION. I DID NOT HAVE ANY GEARS AND HAD TO LEAVE THE CAR IN THE INTERSECTION, CROSS TRAFFIC, AND CALL FOR ASSISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081007July 13, 2004
ELECTRICAL SYSTEM
VEHICLE WILL NOT START, BATTERY IS IN GOOD CONDITION, LIGHTS COME ON. I WAS TOLD IT WAS THE IGNITION SWITCH. IGNITION SWITCH HAS BEEN REPLACED AND THE IGNITION CYLINDER HAS ALSO BEEN REPLACED. VEHICLE STILL CONTINUES DO EXPERIENCE THE PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080765July 10, 2004
SERVICE BRAKES, HYDRAULIC:FLUID
COMPLETE BRAKE FAILURE IN 2002 PONTIAC BONNEVILLE,NO ACCIDENT OCCURRED BUT COULD HAVE BEEN SERIOUS. GMC DEALER SAYS DUE TO BREAK FLUID CONTAMINATION WITH PETROLEUM AND WILL NOT REPAIR UNDER WARRANTY. IT IS UNCLEAR TO US AS TO HOW IT COULD HAVE BEEN CONTAMINATED. IN THE EVENT THIS HAS HAPPENED TO OTHERS WE ARE REPORTING IT HERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074349May 27, 2004
UNKNOWN OR OTHER
THE PANEL IN THE BACK OF THE REAR SEAT THAT SEPARATES THE REAR SEAT FROM THE TRUNK KEPT COMING DOWN. THE DEALERSHIP INDICATED THAT THIS WAS A COMMON PROBLEM WITH THESE VEHICLES AND THAT THEY ARE REPLACING THE PANEL WITH A NEWLY DESIGNED PANEL WHICH HAS A MAGNET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073255May 27, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE, TIRES
MY FIRESTONE SPARE TIRE (T125-70R16 96M TUBELESS RADIAL) EXPLODED WHILE STILL IN ITS TRUNK COMPARTMENT. MY VEHICLE (2002 PONTIAC BONNEVILLE) WAS PARKED AT THE TIME. THE TIRE BLEW OUTWARD WITH SUFFICIENT PRESSURE TO BREAK THE COVER OF THE SPARE TIRE WELL, SCAR THE WELL ITSELF, AND TO SHRED AND TEAR THE CARPET AND PADDING COVERING IT IN THE TRUNK. THE EXPLOSION ALSO KNOCKED A FEW ELECTRONIC COMPONENTS FROM THEIR NORMAL POSITIONS, BUT HAS APPEARED NOT TO HAVE PERMANENTLY DAMAGED THEM. THE TIRE HAD BEEN INFLATED TO APPROXIMATELY 50-55 PSI FIVE DAYS EARLIER. IT IS RATED AT 60PSI. THE TIRE HAD NEVER BEEN USED. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067556April 21, 2004
FUEL SYSTEM, GASOLINE
VEHICLE FIRE THAT ORIGINATED IN THE ENGINE COMPARTMENT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10064172March 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM CONCERNED WITH THE PROBLEM GM IS HAVING WITH THE 4T65E TRANSMISSION. THE ISSUE DEALING WITH SLIPPAGE DUE TO A POSSIBLE FAILURE OF AN INTERNAL COMPONENT. I HAVE A 2002 PONTIAC BONNEVILLE THAT IS DRIVEN BY MY WIFE. I HAVE BEEN A LOYAL GM CUSTOMER AND WORKED THROUGH SEVERAL TSB CONCERNING BOTH OUR VEHICLES. I AM CONCERNED THEY FIX THESE AS THEY OCCUR, HOWEVER WHEN I AM AT 37,000 MILES AND OUT OF WARRANTY WHO PAYS THEN? SAFETY IS MY FORST PRIORITY! IF THIS WERE TO OCCUR (AND GM KNOWS IT MIGHT) WHEN MY WIFE IS PASSING, PULLING INTO TRAFFICE, ETC... WHO KNOWS THE OUTCOME. PLEASE CONSIDER THIS ISSUE WITH THE OTHERS CONCERNING THIS AND MAKE GM FIX A POTENTIAL PROBLEM THEY ARE AWARE OF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063370March 17, 2004
TIRES
WHILE DRIVING AT ANY SPEED IN INCLEMENT WEATHER ALL FOUR ORIGINAL EQUIPMENT, GOODYEAR EAGLE TIRES, SIZE P235/55R17 WERE PROVIDING LOW PROFILE. DEALER INDICATED TIRES WERE OPERATING AS DESIGNED TO THAT PARTICULAR VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058456February 19, 2004
SERVICE BRAKES, AIR
CAR CONSTANTLY SQUEAKS ON DRIVER'S SIDE BY DOOR/SEAT. WHEN DEALER NOTIFIED LESS THAN 36000 MILES SAID THEY CUULDN'T FIND ANYTHING, WHEN COMPLAINED AGAIN AT 40000 MILES DEALER SAID I NEEDED NEW BRAKES. THE CAR WAS BOUGHT IN ONE CITY, I LIVE IN ANOTHER CITY AND PURCHASED GM EXTENDED WARRANTEE AND AT FIRST DEALER IN THE CITY I LIVE IN WAS REFUSING TO DO NEW CAR WARANTEE WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058313February 17, 2004
TIRES
PURCHASED PONTIAC BONNEVILLE JULY 2002, EQUIPPED WITH FIRESTONE AFFINITY TOURING T2 TIRES. JULY 17, 2003 AT 12,351 MILES HAD R/R TIRE- REPAIRED AT DEALER (M&S CHEVROLET IN PAWLING NY)(WAS TOLD THERE WAS A SCREW IN TIRE) TOLD NO WARRANTY ON THE TIRES. TIRES WERE ROTATED & BALANCED AT THIS TIME. DECEMBER 29, 2003 PROBLEM WITH RIGHT REAR TIRE (16,906 MILES) TOLD A PUNCTURE. WAS REPAIRED, TOLD AGAIN THERE IS NO WARRANTY ON TIRES. FEB 11, 2004 HAD A BLOW OUT LEFT FRONT TIRE. HIT ANOTHER VEHICLE. NO MAJOR INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10069787January 15, 2004
POWER TRAIN, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING
CAR WAS BROUGHT INTO OTTO OLDSMOBILE DEALERSHIP WITH 64K FOR A WARRANTY REPLACEMENT OF A WATERPUMP AND FOR A SQUEALING NOISE. WAS TOLD THE INTAKE MANIFOLD WAS LEAKING AND THE ESTIMATED REPAIR WAS 600, WITH THE SERPENTINE BELT AND THE WATERPUMP LABOR TOTAL REPAIR WAS 1100. CAR WAS DRIVEN TWICE AFTER REPAIR, LESS THAN 200 MILES WHEN SQUEALING RETURNED AND ENGINE SEIZED FROM COOLANT ENTERING CYLINDER NUMBER FOUR AS A RESULT OF THE MANIFOLD LEAK. CAR SAT IN DEALERSHIP FOR THREE MONTHS WHILE WE HAGGLED WITH THEM AND GM FOR REPLACEMENT COSTS. GM DENIES RESPONSIBILITY AND CAR HAD AN ENGINE INSTALLED FROM A JUNKYARD AT A TOTAL COST OF 350. CAR IS CURRENTLY STILL SQUEALING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051961December 23, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THERE'S A METALLIC POPPING NOISE FROM THE REAR END OF THE VEHICLE. UPON INSPECTION OF THE NOISE THE CONSUMER NOTICED THAT THE PLASTIC FUEL TANK WAS COMING IN CONTACT WITH THE FLOOR PAN AND RUBBING. THE AREA WHERE THE COMPONENTS WERE RUBBING BEGAN TO RUST. THE MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDED ANY ADDITIONAL INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032312September 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE WAS SHIFTED FROM REVERSE TO DRIVE. WHEN THE CONSUMER PRESSED THE ACCELERATOR THE VEHICLE WAS STILL IN REVERSE. THE DEALER HAS BEEN CONTACTED. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032987August 17, 2003
SUSPENSION
CLUNK FROM THE FRONT, SOME PLACE IN THE STEERING WHEEL ASSEMBLY WHEN TURNING. HOW DO I FIX IT, OR IS IT ANYTHING TO BE CONCERNED WITH?*AK FRONT SEATS ARE SO VERY UNCOMFORTABLE. WE HAVE ADDED SEAT CUSHIONS IN AN ATTEMPT TO HAVE BETTER SUPPORT, YET THEY CONTINUE TO BE HORRIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029465July 16, 2003
STEERING
CONSUMER STATES WHEN TURNING THE STEERING WHEEL THERE IS A CLUNKING NOISE THAT CONSUMER CAN FEEL IN THE REAR. TOOK TO PONTIAC, AND DEALER STATED TWO METAL GEARS WERE RUBBING TOGETHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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