Pontiac Aztek Complaints (2002)

121 consumer complaints on file.

#10114462March 22, 2005
SUSPENSION:FRONT:WHEEL BEARING
2002 PONTIAC AZTEK FRONT WHEEL BEARINGS BAD AT 45,000 MILES THERE WAS NO ACCIDENT, BUT WE DO FEEL THIS IS A PRODUCT DEFECT. WE DO HAVE THE OLD PART BUT COULD NOT GET THEM REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111867February 20, 2005
SUSPENSION:FRONT:WHEEL BEARING, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AUTOMATIC TRANSMISSION
HAD TO REPLACE 5 WHEEL BEARINGS AC CONDENSERS REAR LATCH DOES NOT UNLATCH AT TIMES DEALER SAID THEY PUT ON A STRONGER SPRING STILL ONLY WORKS HALF THE TIME. TRANSMISSION WENT OUT AT 70,000 DRIVER DOOR GETS OUT OF LINE BECAUSE OF HINGE BENDING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128011February 7, 2005
ENGINE AND ENGINE COOLING, SUSPENSION:FRONT, STRUCTURE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2002 AZTEK FRONT LEFT WHEEL BEARING AND CUPS NEEDED TO BE REPLACED, A COOLANT LEAK DEVELOPED, REPLACED INTAKE MANIFOLD GASKET AND THE ENGINE OIL LIGHT WOULD NOT TURN OFF DUE TO BROKE WIRE UNDER AIR CLEANER BOX .***NO ANSWER REQUIRED***. *MR THE REAR SPOILER REDUCES VISIBILITY THROUGH THE REAR WINDOW AND POWER DOOR SWITCH DOES NOT UNLOCK THE REAR DOOR LATCH, HAD TO BE UNLOCKED USING THE KEY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108050January 27, 2005
POWER TRAIN:AXLE HUBS, ENGINE AND ENGINE COOLING
FRONT LEFT BEARING & HUB ASSEMBLY REPLACEMENT AT 31,277 MILES. FRONT RIGHT BEARING & HUB ASSEMBLY REPLACEMENT AT 49,482 MILES. REPLACE LEAKING HEAD GASKET AT 39,931 MILES. *AK THIS CAR IS ALSO ON IT'S 3RD SET OF TIRES I'M NOT GETTING ANY REASONS WHY ON THIS EITHER - THE DEALERSHIP WHERE I BOUGHT THE CAR TOLD ME "TIRES ARE LIKE BRAKES-SOME JUST WEAR OUT FASTER THAN OTHERS." I DON'T KNOW IF THE HUB PROBLEMS ADDED TO THE TIRE WEAR OR NOT - THE WHEEL ACTUALLY WOBBLED ON THE CAR BEFORE IT WAS REPAIRED. 1ST SET REPLACED AT ABOUT 20,000 MILES. 2ND SET REPLACED AT ABOUT 28,000 MILES. I HAVE CALLED PONTIAC SEVERAL TIMES OVER THE LAST 2 YEARS ABOUT CAR REPAIRES & TIRE WEAR. I WAS TOLD THESE THINGS ARE JUST MAINTENANCE! I CONSIDERED THE BRAKE JOB AT 39,931 MILES MAINTENANCE BUT NOT HUBS & A HEAD GASKET. ALSO, I HAVE HAD THE CAR IN FOR HEATING PROBLEMS. IN VERY COLD WEATHER, YOU NEED THE BLOWER ON HIGH & THE HEAT SETTING ON HIGH - EVEN THEN, YOU ARE STILL COLD. THERE IS ALOT OF OUTSIDE AIR COMING IN THE FRONT OF THE CAR (NOT SEALED VERY WELL)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100155November 18, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY A/C CONDENSER COIL HAS A LEAK. THE A/C UNIT WHEN OUT AT 45000 MILE. I CALL G.M. THEY SAID THEY HAD NO COMPLAINTS ON THE A/C UNIT. THEY WILL NOT REPAIR THIS A/C CONDENSER BECAUSE IT ISN'T A SAFETY ISSUE. THIS IS BAD BUSSINESS FOR A TRUCK THAT IS ONLY TWO YEAR OLD. THIS A 2002 ATZEK. I CALL THE DEALERSHIP SERVICE DEPARTMENT AND TALKED TO A SERVICE TECH. HE TOLD ME THAT THEY ALREADY HAD SERVEL PONTIAC AZTEK IN FOR A/C REPAIR WORK ON THE CONDENSER COILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098380November 6, 2004
ENGINE AND ENGINE COOLING
THE FAILURE WAS THE COOLING SYSTEM. KEEP IN MIND I TAKE GOOD CARE OF MY CARS. ALL OF A SUDDEN IT GOT HOT WITH NO WARNING SIGNS. AFTER ONLY 47000 MILES, MY PONTIAC STARTED TO LEAK COOLANT FROM EVERYWHERE. SO I TOOK IT TO A PONTIAC DEALER WERE THEY SEEN I NEEDED A NEW THERMOSTAT, WATER PUMP,AND UPPER AND LOWER INTAKE GASKETS AND SEALS. AFTER IT WAS ALL SAID AND DONE. I HAD TO PAY 1,200 DOLLARS ! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094365September 27, 2004
POWER TRAIN:AXLE HUBS
THE RIGHT REAR HUB ASSEMBLY WAS DEFECTIVE. THE VEHICLE DID NOT BRAKE AFFECTIVELY. WHEN APPLYING THE BRAKES IT CONTINUED ON. . THIS WAS DISCOVERED WHILE HAVING THE TIRES REPLACED ,THE BRAKES AND HUB ASSEMBLY WERE EXAMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10084037August 30, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL INLET HAD A CRACK. AS A RESULT, EXCESSIVE FUEL LEAKED ONTO THE GROUND. *AK WITH NO WARNING, THE WELD BETWEEN THE FUEL TANK INLET CHECK VALVE AND THE FUEL TANK FAILED. PART# 10323136 SERIAL# 116864 BUILD DATE 6/2/02. *SC 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080124June 29, 2004
SUSPENSION:FRONT:HUB
FRONT END MAKES A HUMMING NOISE WHILE DRIVING. THE NOISE BECOMES LOUDER WHEN TURNING. DEALERSHIP INDICATED THAT THE RIGHT HUB WAS DEFECTIVE, AND NEEDED TO BE REPLACED. THE PART WAS REPLACED, BUT THE FAILURE RECURRED. ALSO, LEFT HUB WAS SHOWING SAME SIGNS OF FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072660May 15, 2004
SUSPENSION:FRONT:WHEEL BEARING
MY CAR HAS 36,700 MILES ON IT AND I'VE NOTICED AN INCREASE IN DRIVING NOISE COMING FROM THE FRONT OF THE CAR. WHEN I TOOK IT IN FOR AN OIL CHANGE I WAS TOLD THAT THE BEARINGS REQUIRE REPLACEMENT. I WAS THEN INFORMED THAT THIS IS A COMMON PROBLEM WITH ALL AZTEKS. THE SERVICE TECHNICIAN EVEN SHOWED ME SOME SERVICE RECORDS OF OTHER WHO HAD THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067941April 27, 2004
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I HAVE TAKEN MY 2002 AZTEK TO THE DEALER REPAIR SHOP 6 TIMES WITH COMPLAINTS THAT THE REAR LIFTGATE/HATCH RELEASE MECHANISM DOES NOT ALWAYS WORK WITH THE REMOTE AND INTERIOR RELEASE BUTTONS, AND THAT IT IS ESPECIALLY WORSE IN COLDER WEATHER. REPEATED ATTEMPTS TO OPEN IT HAVE TO BE MADE. THE FIRST 3 COMPLAINTS RESULTED IN 3 SEPARATELY-DATED REPAIRS DURING THE FIRST WARRANTY YEAR, BUT THE PROBLEM CONTINUES. A DEALER SERVICE AGENT INFORMED ME ON APRIL 27, 2004 THAT A SERVICE BULLETIN BY PONTIAC IS OUT BUT HE DID NOT KNOW THE DETAILS YET AND NEITHER DO I. I WILL FOLLOW-UP WITH THAT INFORMATION WITHOUT ANY ASSURANCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067578April 21, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING CONDENSOR LEAKING, ON OUR 2002 PONTIAC AZTEK, HEARD FROM REPAIR SHOP THAT THIS IS THE 4TH ONE SO FAR THIS WEEK WONDERED IF WE CONTACTED THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066141April 14, 2004
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:IGNITION:MODULE
CAN NOT REMEMBER SPECIFIC DATE 1.THE CHANGE THE OIL LAMP CAME ON AND VEHICLE WAS TAKEN TO DEALERSHIP TO CHANGE OIL. SHORTLY THEREAFTER WE NOTICED THE CHANGE THE OIL LAMP WOULD COME ON. THE VEHICLE WAS TAKEN BACK TO HALL IN HAMPTON ROADS AND THE LAMP WAS TURNED OFF BUT THE ORIGINAL CHIMING FOR SIGNALING THE DOOR IS LOCKING CEASED. WHEN THE VEHICLE WAS TAKEN BACK TO FIX THIS ERROR WE WERE INFORMED THAT PONTIAC TECHNICIANS COULD NOT FIX AND COULD NOT GIVE ANY REASON FOR THIS CHANGE. 2.A PORTABLE DVD PLAYER WAS HOOKED UP TO THE VEHICLE FROM THE PLUG IN LOCATED BETWEEN THE TWO FRONT SEATS AND THE TAPE ATTACHMENT WAS INSERTED INTO THE TAPE DECK. THE VEHICLE WAS RUNNING FOR ABOUT 1 TO 1.5 HOURS WITH THE PORTABLE DVD PLAYER WHEN AN ERROR CODE AND SECURITY CODE CAME ON. THE DEVICE WAS IMMEDIATELY DISCONNECTED FROM THE VEHICLE. THEREAFTER THE VEHICLE WHEN TURNED OFF THE RADIO WOULD TURN ON BY ITSELF WITH OUT KEY IN IGNITION, THE GAGES ALTHOUGH ON FULL AND VEHICLE RUNNING WOULD NOT MOVE, AIRBAG ICON WOULD BLINK AND CHIMING WAS DIM. UPON TAKING VEHICLE TO DEALERSHIP IT WAS FOUND THAT THE BODY CONTROL MODULE WENT BAD WITH NO FURTHER EXPLANATION. 3.ONE WEEK AFTER GETTING VEHICLE FROM NUMBER 2 ABOVE THE VEHICLES BATTERY WORKED BUT WOULD NOT TURN OVER AND THE PLUG IN LOCATED IN NUMBER 2 ABOVE WERE NOT WORKING. IT WAS FOUND THAT THE POWER TRAN CONTROL MODULE AND FUEL SENSOR NEEDED REPLACING AND THAT A SWITCH IN THE CONSOLE AREA FROM NUMBER 2 ABOVE NEEDED FIXING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064445April 3, 2004
SERVICE BRAKES, HYDRAULIC
MY REAR BRAKES HAD TO BE CHANGED THE FIRST TIME AT 13,590 MILES AND I WAS TOLD IT WAS NOT COVERED UNDER MY WARRANTY MY BRAKES THEN HAD TO BE REPLACED ON THE REAR AGAIN AT 16,473 AND SINCE THEN MY BRAKES HAVE BEEN PADS AND ROTORS AND BRAKES HAVE BEEN LIKE CHANGING OIL EVERY THREE THOUSAND MILES . I HAVE ALSO HAD TO HAVE MY BODY CONTROL MODULE REPLACED MY SECURITY CONTROL MODULE AND MY RADIO ,FUEL SENSOR AND WINDSHIELD WIPER SENSOR AND BRAKES AGAIN I CURRENTLY HAVE A COMPRESSOR THAT NEEDS REPLACEMENT AND A AIR CONDITIONER AND HEATER THAT ARE NO LONGER WORKING I HAVE CALLED THE BBB AUTO LINE AND FILED TWO COMPLAINTS WITH THEM AND NUMEROUS COMPLAINTS TO MY DEALER AND GM I HAVE BEEN OFFERED FREE OIL CHANGES AND TIRE ROTATIONS AND EXTENDED WARRANTY ON A CAR THAT IS AN ACCIDENT WAITING TO HAPPEN .MY HATCH DOES NOT WORK CORRECTLY I HAVE THE TICKING NOISE IN MY ENGINE AND MY DASH BOARD LIGHTS ARE ON OR OFF DEPENDING ON THE MOMENT . I AM AMAZED AT HOW MANY OF THESE VEHICLES AND THERE DEALERS SAY THEY WILL REPAIR AND FIX THE PROBLEM THEN THE MOMENT IT IS OUT OF THE SHOP IT IS THERE AGAIN . I THINK IT WILL TAKE A TRAGIC ACCIDENT FOR PONTIAC OR GM TO REALIZE THAT THESE VEHICLES ARE VERY DANGEROUS TO THE FAMILY'S WHO OWN THEM I HAVE TO SMALL CHILDREN AND THIS IS MY TRANSPORTATION I WOULD HOPE IT WOULD NOT HAVE TO TAKE A HORRIBLE ACCIDENT BEFORE PEOPLE LISTEN TO WHAT WE HAVE TO SAY . I AM VERY CONCERNED FOR THE SAFETY OF MY SELF AND MY CHILDREN AND ANYONE WHO OWNS ONE OF THESE . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062424March 17, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK FILLER SPRAYED FUEL ONTO EXHAUST PIPE WHILE UNDER NORMAL INTERSTATE DRIVING CONDITIONS. MY WIFE SMELLED AN ELECTRICAL BURNING SMELL ABOUT 10 MINUTES PRIOR TO THE FIRE WHILE FUELING AT A SERVICE STATION. SHE DISMISSED IT SINCE THERE WAS A NEARBY CONSTRUCTION CREW THAT WAS BURNING TRASH IN BARRELS. SHE THOUGHT PERHAPS IT WAS SOMETHING THEY WERE BURNING. AFTER A VISUAL INSPECTION OF THE VEHICLE, WE CONTINUED ON. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10061917March 11, 2004
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AXLE ASSEMBLY
LOUD KNOCKING NOISE IN ENGINE. WE HAD IT IN THE SHOP TWICE SO THEY COULD REMOVE AND DISASSEMBLE THE ENGINE AND REPLACE ALL SIX PISTONS, ROD BEARINGS AND GASKETS. FIRST TIME AT 34,000 MILES, SECOND TIME AT 46,000 MILES. CURRENTLY AT 51,000 MILES AND ENGINE NOISE IS BACK. FRONT LEFT WHEEL BEARING WENT OUT AT 41,000 MILES. LEFT FRONT WHEEL BEARING WENT OUT AT 51,000 MILES. FLY WHEEL RATTLES. REAR HATCH ONLY WORKS INTERMITTENTLY AFTER 2 REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058741February 23, 2004
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
REAR HATCHBACK RELEASE DOES NOT WORK PROPERLY. REQUIRES MANUAL OPENING WHILE PUSHING HATCH RELEASE BUTTON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056605February 5, 2004
SUSPENSION:FRONT:WHEEL BEARING
WHEEL BEARING FAILURE ON 2002 PONTIAC AZTEK, BOTH BEARINGS FAILED, CREATING A POTENTIALLY SERIOUS HANDLING PROBLEM WITH THE VEHICLE. VEHICLE LESS THAN TWO YEARS OLD, AND HAD 41,500 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054752January 23, 2004
SUSPENSION:FRONT:WHEEL BEARING, TIRES, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
NUMEROUS PROBLEMS CONCERNING 2002 PONTIAC AZTEK. BRAKES, WHEEL BEARINGS, FLYWHEEL AND TIRES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049600December 11, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKES HAVE BEEN REPLACE 4 TIMES IN 41,000 MILES BACK BRAKES HAVE LESS LESS THAN NORMAL WEAR. VEHICLE BRAKES POORLY ON WET AND ICY ROADS DUE TO FRONT BRAKES TAKING MOST OF THE BRAKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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