Pontiac Aztek Complaints (2002)

121 consumer complaints on file.

#10150728February 21, 2006
STEERING:COLUMN
DT*: THE CONTACT STATED WHILE TRYING TO START THE VEHICLE THE IGNITION WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DISCOVERED THE STEERING WHEEL COLUMN WAS BROKEN. THE VEHICLE HAS BEEN REPAIRED. UPDATED 04/06/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150092February 13, 2006
SUSPENSION:FRONT:WHEEL BEARING
AT 38,000 MILES THE FRONT WHEEL BEARINGS HAD TO BE REPLACED. WHEN LOOKING AT THIS SITE THIS APPEARS TO BE SOMETHING TO COMMON. AT WHAT POINT DOES NHTSA LOOK AT THE COMPLAINTS AND TRULY MAKE A DEFECT INVESTIGATION? IN SEEING THIS COMMON PROBLEM ON THIS VEHICLE MADE BY NUMEROUS PEOPLE I AM CONCERNED IF MY TIME HERE IS FOR VENTING OR TO CAUSE ACTION TO BEGIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146524December 30, 2005
SEATS
I WAS STOPPED AT A TRAFFIC SIGNAL BEHIND ANOTHER VEHICLE. I WAS REAR ENDED BY ANOTHER VEHICLE AT APPROXIMATELY 40 MPH. I WAS WEARING MY SEAT BELT. *NM THE BACK OF THE DRIVERS SEAT FAILED, CAUSING ME TO FALL BACKWARD AND HIT MY KNEES ON THE PLASTIC PANELS ON THE UNDERSIDE OF THE STEERING COLUMN. WHEN I HIT THE VEHICLE IN FRONT OF ME, SINCE THE SEAT BELT WAS NOW SLACK, THE INERTIA LOCKS WERE RENDERED INEFFECTIVE AND I HIT THE STEERING WHEEL, CAUSING INJURIES TO MY CHEST AND FOREARMS. I SUPPOSE I SHOULD BE HAPPY THAT I WAS NOT SERIOUSLY INJURED OR KILLED, BUT THE FAILURE OF THE SEAT BACK CAUSED UNNECESSARY INJURIES. I HAVE PICTURES IF YOU ARE INTERESTED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10145647December 19, 2005
SUSPENSION:FRONT:HUB, SUSPENSION:FRONT:WHEEL BEARING
DT: THE CONTACT STATED VEHICLE BEGAN TO MAKE A STRANGE NOISE. HE TOOK THE VEHICLE TO A DEALERSHIP, AND THEY DISCOVERED THERE WAS A PROBLEM WITH THE DRIVER'S SIDE HUB AND WHEEL BEARING. THEY WERE REPAIRED BY THE DEALER. AFTERWARDS, THE VEHICLE HAD THE SAME PROBLEM ON THE PASSENGER'S SIDE. THE REPAIRS WERE MADE AGAIN BY THE DEALER UNDER AN EXTENDED WARRANTY. CURRENTLY, THE PROBLEM RECURRED, BUT NO REPAIRS HAVE BEEN MADE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144953December 12, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY PONTIAC AZTEC USES THE DEXCOOL ORANGE COOLANT AND HAS 60,000 MILES. I NOTICED THAT THE TEMPERATURE OF THE VEHICLE HAS BECOME ERRATIC AND BEGAN TO RESEARCH THE ISSUE I READ AN ARTICLE STATING THAT THE COOLANT BECOME BROWN AND TURNS TO SLUDGE IN THE RADIATOR AFTER FURTHER INSPECTION I HAVE FOUND THAT THIS IS THE CASE WITH MY 2002 AZTEC. THIS IS KNOWN TO CAUSE BLOWN HEAD GASKETS AND ENGINE DAMAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141916November 7, 2005
SUSPENSION
KNOCKING NOISE UNDER DRIVER SIDE TIRE OF A 2002 PONITAC AZTEK. TWO DIFFERENT GMC DEALERSHIPS LOOKED AT MY CAR AND THIS PROBLEM. TWO DIFFERENT SOLUTIONS WERE ATTEMPTED BUT THE PROBLEM STILL OCCURS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140831October 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
PURCHASED 2002 PONTIAC AZTEK AS OF 10/08/2005 FROM SATURN OF ARLINGTON, TEXAS, PRE-OWNED VEHICLE SALES DEPT. PROBLEM DEVELOPED DURING APPLICATION OF BRAKES FOLLOWING ACCELERATION OF ALL SPEEDS; RESULTS IN MYSTERIOUS CLATTER DURING ENGAGEMENT OF BRAKING SYSTEM SEEMINGLY ORIGINATING FROM RIGHT-REAR OF VEHICLE. SAFETY ISSUE RESULTS FROM LACK OF DEFINITIVE DETERMINATION OF COMPLETE OPERATION/ENGAGEMENT OF ABS OR IF ISSUE PERTAINS TO OTHER MECHANICAL DEFECT OF SUSPENSION/WHEEL ASSEMBLY/CV JOINTS, ETC. DEALERSHIP SERVICE DEPT. DETERMINED ISSUE TO BE CLIP OF RIGHT-REAR BRAKE; PART REPLACED AS OF 10/14/2005; ISSUE NOT RESOLVED. DEALERSHIP SERVICE DEPT. RE-DETERMINED ISSUE TO BE BAD BUSHING (REFERENCE: 01-03 PONTIAC AZTEC AND BUICK RENDEZVOUS AWS B VAN LOOSE LUMBER/CLUNK NOISE FROM REAR SUSPENSION - KW ACCELERATE ARM BUMP BUSHING CONTROL LOOSE RATTLE STOP WEAR #PIC3065 - (JUL 22, 2004) OF RIGHT-REAR BRAKE; PART REPLACED AS OF 10/17/2004; ISSUE NOT RESOLVED. DEALERSHIP SERVICE DEPT. RE-DETERMINED ISSUE TO BE BAD BRAKE PAD OF RIGHT-REAR BRAKE; PART REPLACED 10/25/2005; ISSUE NOT RESOLVED. ON EACH OCCASION THE DEALERSHIP HAS CLAIMED COMPLETE SUCCESS WITH EACH REPAIR, HOWEVER THE SAME ISSUE ARISES AFTER SEVERAL MINUTES OF VEHICLE OPERATION (BRAKE APPLICATION FOLLOWING ACCELERATION). FINAL VISIT TO DEALERSHIP RESULTED IN RECEIPT OF SERVICE INVOICE FOR WORK COMPLETED (SERVICE ORDER NUMBER 272497). TO INQUIRE INTO THE STATUS OF OLD PARTS, POC: DANIEL MEZA, SERVICE REPRESENTATIVE, (818) 557-6000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138293October 1, 2005
POWER TRAIN
ON AUGUST 16, 2004 I PURCHASED A 2002 PONTIAC AZTEK FROM PINES PONTIAC BUICK IN PEMBROKE PINES FLORIDA, ONE REASON FOR THIS PURCHASE WAS THE CERTIFIED USE CAR STICKER AND WHAT IT MEANT. WITHIN A FEW DAYS I WENT BACK TO THE DEALER WITH A COMPLAINT OF (1) THE REAR END SOUNDS LIKE IT WAS FALLING OFF THE VEHICLE ESPECIALLY WHEN YOU DROVE OVER EXPANSION JOINTS OR ANY THING IN THE ROAD OVER A 1/2".THE DEALERSHIP CLAIMED THAT THEIR WAS A TSB TO REPLACE THE BALL JOINT ON THE REAR WHEEL, I STILL HAVE THE PROBLEM TODAY. BUT OF MUCH SERIOUS CONCERN IS THE FACT THAT MY VEHICLE IS A VERATRAK ALL WHEEL DRIVE, WHICH WAS MAKING A MOANING NOISE WITH EVERY TURN LEFT, OR RIGHT. THE CAR WAS TAKEN BACK TO THE DEALER SHIP NUMEROUS TIMES TO NO AVAIL THIS WAS DONE A FEW TIMES DURING THE SO CALLED WARRANTY PERIOD AND MANY TIMES AFTER THAT. TO THIS DAY THE NOISE HAVE GOTTEN SO BAD THAT IT APPEARS ON ACCELERATION WHEN I TURN INTO MY DRIVE WAY,ANY LEFT OR RIGHT TURN. AT THIS POINT THE DEALER TOLD ME I AM OUT OF LUCK AND THERE IS NOTHING THAT THEY CAN DO ABOUT IT. I AM VERY AFRAID THAT SOON THE REAR END WILL LEAVE ME STRANDED AND THE DEALER HAVE LEFT ME HOLDING THE BAG ON WHAT COULD BE A COSTLY REPAIR TO ME I WOULD APPRECIATE SOMEONE LOOKING INTO THIS COMPLAINT AND SEE IF ANY OTHER OWNERS OF LIKE VEHICLE HAVE EXPERIENCED THE SAME PROBLEM,THANK YOU. *JB UPDATED 12/7/2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136487September 14, 2005
EXTERIOR LIGHTING:HEADLIGHTS, ENGINE AND ENGINE COOLING
DT: THE CALLER SAID ENGINE SERVICE LIGHT WAS ON. WHEN SHE TOOK VEHICLE TO THE DEALER, THEY SAID THEY FIXED IT. THE CALLER SAID AFTER PICKING UP THE VEHICLE THAT THE PASSENGER SIDE HEADLIGHT WAS MISSING. THE DEALER SAID IT WAS STOLEN. THE CALLER SAID THE VEHICLE WILL NOT PASS INSPECTION. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135480September 6, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE AIR COMPRESSOR WENT OUT ON THIS VEHICLE WITH 32,000 MILES AND AT APPROX. THE 38 MONTH OF OWNERSHIP. GM HAS TSB'S THAT TALK ABOUT THIS PROBLEM BUT WHEN YOUR OVER THE WARRANTY PERIOD TSB'S DON'T FIX THINGS TOTALLY. GM AGREED TO REPLACE THE PART BUT LEFT THE LABOR BILL FOR THE ME TO PAY. THIS PART IS DEFECTIVE AND SHOULD BE DOCUMENTED HERE BY MORE OWNERS INSTEAD OF AZTEK.COM SITES. THE OLD PART HAS BEEN REPLACED AND IS NOT AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130956August 2, 2005
SUSPENSION:FRONT:WHEEL BEARING, ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
5/04 CONDENSER REPLACED UNDER WARRANTY 7/05 CONDENSER AGAIN RIPPED NOT UNDER WARRANTY 5 TIMES MY HUB WAS REPLACED THAT HOLDS THE BEARINGS IN THE WHEELS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130759August 1, 2005
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS HAVE SUDDENLY STOPPED WORKING WHEN THE STEERING WHEEL TILT IS IN THE LOWEST 2 POSITIONS. I CALLED GM TO SEE IF THERE WAS A SERVICE ADVISORY FOR THIS AND THEY SAID NO. THEY ADVISED I TAKE IT TO THE DEALERSHIP FOR DIAGNOSIS WHICH WILL COST AT LEAST $90. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124490June 24, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT: THE VEHICLE WAS OVERHEATING TO THE POINT TO WHERE CONSUMER ACTUALLY HAD TO PULL OFF THE ROAD. THE DEALER TOLD HER THAT THERE WAS A INTERNAL LEAK IN THE INTAKE MANIFOLD GASKET. SHE HAS DONE RESEARCH AND FOUND THAT THIS IS WAS COMMON PROBLEM FOR THE TYPE OF ENGINE AND MODEL THAT SHE OWNED. ALSO, WHILE DOING RESEARCH SHE LEARNED THAT THIS PROBLEM WAS OCCURRING BETWEEN 60,000-80,000 MILES. SHE FOUND TWO WEBSITES WITH COMPLAINTS FROM OTHER AZTEK OWNERS.*AK IN ADDITION, WHEN COMING TO A STOP, THE HEAT STOPPED COMING FROM THE DASH VENTS. DEALERSHIP PURGED AN AIR POCKET FOUND IN THE COOLING SYSTEM. THE CONSUMER AND MANUFACTURER WAS ABLE TO COME TO SOME SORT OF COMPROMISE REGARDING THE COST OF REPLACING THE INTAKE MANIFOLD GASKET.*TT *SB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120281June 20, 2005
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
THE PROBLEM WAS WITH THE DRIVERS SIDE REAR KNUCKLE ON THE 2002 AZTEC. THE CONSUMER HEARD CLUNKING COMING FROM REAR WHEN HITTING BUMPS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THE CONSUMER THAT THERE WAS A BUSHING FAILURE. THIS CAUSED A FORWARD/BACKWARD MOVEMENT OF THE DRIVER'S SIDE REAR TIRE 1 1/2-3 INCHES. AFTER FURTHER DISCUSSION, THE DEALER WOULD NOT COOPERATE IN THE PURCHASE OF THE PART/LABOR. THE PROBLEM IS PROGRESSIVE. THE VEHICLE IS REGULARLY MAINTAINED AND SERVICE RECORDS ARE AVAILABLE. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124805June 9, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
DT: CONSUMER SAYS BODY MODULE HAS BLOWN THREE TIMES ON VEHICLE. CONSUMER WAS ON PARKWAY WHEN BODY MODULE BLEW OUT, AND VEHICLE AND EVERYTHING ON CAR SHUT DOWN. ENGINE STOPPED, ALL LIGHTS STARTED BLINKING, THE HATCH POPPED. THE BODY MODULE BLEW AT 7000 MILES/AT 17000 MILES, AND AGAIN AT 27000 MILES. VEHICLE WAS TAKEN TO DEALER THREE TIMES AND BODY MODULE WAS REPLACED. FIRST TWO TIMES MODULE BLEW WAS AT NIGHT, THE THIRD WAS DURING THE DAY. ALSO, CONSUMER SAYS THAT SHE IS HAVING PROBLEM WITH FUEL TANK POPPING. TANK IS CONTRACTING OR EXPANDING, AND NOTHING IS RELIEVING THE PRESSURE SLOWLY. SO WHEN THE PRESSURE CHANGES QUICKLY IT CAUSED NOISE. CONSUMER SAYS THIS IS DANGEROUS AND CAN CAUSE AN EXPLOSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121081May 16, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY VEHICLE HAS REPEATEDLY OVER HEATED SO THAT I HAVE TO PULL OVER ON THE INTERSTATE, AFTER HAVING THE THERMOSTAT REPLACED, THE VEHICLE CONTINUED TO OVER HEAT SO THEREFORE I TOOK IT TO THE DEALERSHIP WHERE PURCHASE. I WAS TOLD I HAVE A LEAK IN THE MANIFOLD GASGET. WHILE ONLINE RESEARCHING THIS PROBLEM I CAME UPON A WEBSITE THAT INDICATED THAT A LEAKING MANIFOLD GASGET IS A COMMOM PROBLEM WITH MY TYPE OF VEHICLE ALONG WITH OTHER TYPES MADE BY GM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120276May 9, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
DT: THE RIGHT AIR CONDITIONER CONDENSOR, NEAR THE BOTTOM, IS CRACKED ALONG THE BOTTOM. TOOK TO THE DEALER AND HE HAS SEEN OTHER ONES SIMILAR ON THE AZTEC AND THE MONTERO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120466May 9, 2005
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
ANTILOCK BRAKE SYSTEM FAILS AT LOW SPEEDS AND STOPING DISTANCE IS LONGER THAN WHEN OPERATING. NO ACCIDENT YET AND AFTER 2 REPAIR ATTEMPTS ITS GETTING WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118534April 27, 2005
POWER TRAIN:AXLE HUBS
RIGHT FRONT HUB FAILURE. HAD TO BE REPLACED BY DEALER AS NON WARRANTY, VEHICLE STARTED MAKING LOUD WHINNING NOISES THAT WOULD GO UP AND DOWN WHEN CAR WAS GOING OVER 25 MPH. DEALER SAID THIS WAS COMMON FOR THIS CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116125March 30, 2005
SUSPENSION:FRONT:WHEEL BEARING
TWO WHEEL BEARINGS HAVE FAILED ON MY 2002 PONTIAC AZTEK BEFORE 50,000 MILES. FORTUNATELY I RECOGNIZED THE NOISE BEFORE ANYTHING TRAGIC HAPPENED. PONTIAC REPLACED THE FIRST ONE UNDER WARRANTY, BUT DECLINED TO OFFER ANY ASSISTANCE WITH THE BEARING NOT UNDER WARRANTY. HOW OFTEN WILL THESE GO BAD AND SHOULD I TRUST THEM?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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