Oldsmobile Aurora Complaints (2001)

119 consumer complaints on file.

#10053569January 7, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, SUSPENSION
CONSUMER HAD TO TURN KEY IN THE IGNITION SEVERAL TIMES BEFORE IT TURNED OVER. ALSO, GAS GAUGE FAILED TO READ THE CORRECT LEVEL OF FUEL IN THE GAS TANK. IN ADDITION, THERE WAS A CLANKING NOISE IN THE STEERING WHEEL. DEALERSHIP RAN A DIAGNOSTIC TEST, BUT NO FAILURE CODES APPEARED. DEALERSHIP REPLACED SEVERAL PARTS, BUT ALL THREE PROBLEMS STILL EXIST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055540January 5, 2004
ENGINE AND ENGINE COOLING
VEHICLE WOULD STALL/STUMBLE ON ACCELERATION FROM A STOP OR VERY SLOW SPEED. *PH THE PROBLEM WAS DIAGNOSED AS THE CRANK POSITION SENSORS. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049406December 8, 2003
EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMPS DIM AND FLICKER WHILE DRIVING. THIS HAPPENED EVERYDAY. DEALER RECENTLY REPLACED ALTERNATOR WHICH APPEARS TO HAVE CORRECTED THE PROBLEM AFTER TWO DAYS OF DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049153December 3, 2003
STEERING, EQUIPMENT:MECHANICAL
THE STEERING SYSTEM GRINDS WHEN TURNING, CAN FILL EVERY LITTE BUMP IN STEERING WHEEL, HAD THE TIRES AND STEERING REPLACED. FIXED PROMBLEM ONLY MOMENTARILY. WHEN THERE ARE COLD TEMPERATURES THE PROMBLEM IS WORSE. LIGHTS HAVE ALWAYS FLICKERED. HAVE HAD MANY QUALITY REPAIRS ON CAR. CAR AS DIED TWICE WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041098October 2, 2003
STEERING:RACK AND PINION
STEERING CONTINUES TO LOCK AT SLOW SPEED AFTER STEERING RACK HAS BEEN REPLACED TWICE BY DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028460July 17, 2003
EXTERIOR LIGHTING:HEADLIGHTS
PURCHASED USED 2001 OLDMOBILE AURORA (3.5L, V-6) ON JUNE 24, 2003 WITH 19,200 MILES. UPON LEAVING THE LOT I NOTICED THE HEADLIGHTS FLICKERING SEVERAL TIMES ON WAY HOME. CALLED DEALER AND HAD IT IN SHOP 2 DAYS LATER. REPLACED ALTERNATOR. JUNE 26TH, 2003 AFTER LEAVING DEALER STILL NOTICED LIGHTS FLICKERING. CALLED DEALER THE NEXT WEEK TO LET THEM KNOW. THEY STATED IT WAS JUST A SIMPLE CHANGE IN VOLTAGE. CONTINUED TO NOTICE FLICKERING...SO BAD IT IS VERT DISTRACTING NOT ONLY TO DRIVER OF VEHICLE BUT OTHER DRIVERS ON THE ROAD. TOOK CAR IN ONCE AGAIN. DEALER STATED THAT GM IS AWARE OF HEAD LAMP FLICKERING AND IS WORKING TO CORRECT THE PROBLEMS. NOW I NOTICE WHEN MY HEAD LAMPS FLICKER THE VOLTAGE SCREEN GOES CRAZY. IN THE MEANTIME, MY WARRANTY IS UP ON SEPT. 13TH 2003. SO IF THEY DON'T FIND A SOLUTION TO THE PROBLEM BEFORE THEN,WILL I BE STUCK WITH PAYING FOR IT OR WILL THERE BE SOME SORT OF RECALL ISSUED? WAS TOLD IT WOULD BE PAID FOR BUT NO WRITTEN DOCUMENTATION WAS RECEIVED. THIS PROBLEM CAN BE VERY DANGEROUS AND COULD CAUSE AN ACCIDENT DUE TO DECREASED VISIBILITY AND DISTRACTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021499June 12, 2003
SUSPENSION:FRONT, EQUIPMENT:MECHANICAL
THE STRUTS AND/OR STRUT MOUNTS HAVE BEEN REPLACED 4 TIMES IN THE PAST YEAR. ALTHOUGH COVERED BY WARRANTY, ABOUT EVERY 3 MONTHS ONE BREAKS, THEN A COUPLE WEEKS LATER, THE OTHER BREAKS. LITERALLY, THE STRUT PUSHES OUT OF THE TOP OF THE ENGINE COMPARTMENT, RUBBING ON THE UNDERSIDE OF THE HOOD. THE DEALER DID NOT HONOR THE WARRANTY WITH THE LEFT STRUT THE LAST TIME, AND CHARGED ME $250-. SAYING I "HIT" SOMETHING. WHEN THE RIGHT STRUT WENT IN THE SAME MANNER ABOUT 3 WEEKS LATER...I INSISTED THAT THE DEAL NOT REPAIR THE VEHICLE, BUT RATHER, DISCOVER WHAT IS CAUSING THE STRUT MOUNTS TO BREAK. DESPITE TELLING THEM NOT TO REPAIR THE VEHICLE UNTIL I GAVE APPROVAL...THEY REPAIRED IT, BUT WITHOUT MY APPROVAL. THE DEALER AGAIN CITED IT WAS OUR DRIVING HABITS CAUSING THE PROBLEMS. WE HAVE NOT HIT, OR RUN OVER ANYTHING WITH THE CAR...FOR THE REASONS THAT THE STRUTS WERE "WEAK"..WE GO SLOW OVER RR TRACKS, SLOW DOWN FOR POTHOLES, ETC. I HAVE REQUESTED, AND RECEIVED ALL THE REPAIR RECORDS FROM THE DEALER. THE CAR HAD THE SAME PROBLEM BEFORE I BOUGHT IT. THE SAME PROBLEM HAS BEEN FIXED ON THIS CAR 4 TIMES IN THE PAST YEAR (AS I STATED EARLIER), AND I DO NOT BELIEVE, AT THIS POINT, THAT THE CORE PROBLEM OF CAUSE HAS BEEN IDENTIFIED. I THEREFORE WANT TO EXPLORE MY OPTIONS UNDER BREACH OF WARRANTY LAW, OR CONSUMER SAFETY PROBLEMS, WITH YOUR ORGANIZATION. I'M VERY UPSET THAT THEY REPAIRED THE VEHICLE WITHOUT MY CONSENT, AND WANT TO KNOW WHAT RECOURSE I CAN TAKE. I ASKED FOR THE "BROKEN" PART THEY REPLACED, EVEN OFFERED TO PAY FOR IT...BUT THEY DIDN'T HAVE IT. I'M SUSPECTING THEY ARE COVERING SOMETHING UP.I.E. WORKMANSHIP, INSTALLATION, ETC. THE DEALER STATED THAT THE STRUT MOUNT BREAKING WAS A "SERIOUS" SAFETY HAZARD, AND THAT THE CAR SHOULDN'T BE DRIVEN. MY CONCERN IS THAT THE MOUNT(S) WILL BREAK AT HIGH SPEED, AND THERE WILL BE SERIOUS INJURY OR DEATH TO MYSELF, OR MY WIFE THE MOUNTS BOTH "BROKE" IN TOWN LAST TIME, AT LOW SPEED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010372March 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
COOLANT LEAK HAS BEEN SERVICED ABOUT SIX TO SEVEN TIMES. MY AURORA IS CURRENTLY IN THE ROUND ROCK, TEXAS CLASSIC GM DEALERSHIP FOR ANOTHER TRY. ALSO, THE CAR IS BEING OUTFITTED WITH A DEVICE WHICH WILL TAKE A PICTURE OF THE ENGINE /ELECTRONIC SYSTEMS TO DETERMINE WHY THE ENGINE QUITS WHILE DRIVING. THIS HAS OCCURRED ABOUT 5 TIMES AND I WAS ALMOST INVOLVED IN AN ACCIDENT ENTERING A FREEWAY WHEN I LOST ALL POWER. I HAVE BEEN ASKED TO PRESS AN INSTALLED BUTTON THE NEXT TIME THE ENGINE STALLS. I OFTEN GET A HARD SHIFT WHEN GOING FROM REVERSE TO DRIVE. ABOUT 20% OF THE TIME. TOLD THIS PROBLEM COULD NOT BE DUPLICATED BY DEALER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011388March 11, 2003
SERVICE BRAKES, HYDRAULIC
WHEN CONSUMER BRAKED FOR THE FIRST TIME AFTER STARTING THE VEHICLE THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR, AND THE SECOND TIME THE BRAKES WERE APPLIED IT HAD MORE COMPRESSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002924January 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY 2001 OLDS 3.5L AURORA SWALLOWED A VALVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004166January 17, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER STATES HER GAS LINE KEEPS DEVELOPING A WHOLE IN IT, AND SHE IS BEING TOLD BY THE DEALERSHIP MECHANIC THAT SOMEONE IS TAMPERING WITH HER CAR, SO SHE IS NOT ABLE TO GET IT REPAIRED WITH THE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768688October 21, 2002
SUSPENSION:FRONT
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020272October 4, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE MERGING ONTO THE FREEWAY AT 65 MPH, THE ENGINE SHUT OFF LEAVING THE POWER OFF. VEHICLE DIFFICULT TO STEER. THE VEHICE RESTARTED AFTER SEVERAL ATTEMPTS. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015916August 9, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN COMING TO A SUDDEN STOP OR PANIC STOP BRAKE PEDAL GOES HALF WAY TO FLOOR BEFORE VEHICLE WILL STOP. ABS ARE NOT WORKING PROPERLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764742July 25, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, UNKNOWN OR OTHER
PROGRAM BEGAN W/ "CHECK ENGINE" LIGHT COMING ON. TOOK TO DEALER (6/10/02); CODE INDICATED AIR PUMP SEIZED UP & FOUND 50 AMP AIR PUMP FUSE BLOWN. TRACED TO CIRCUIT. REPLACED EXHAUST VALVE, SECONDARY AIR INJECTION PUMP & SAI VACUMM CONTROL SOLENOID. CAR RETURNED 6/12/02. WHEN ARRIVED HOME, SMELLED BURNING AND HEARD NOISE UNDER HOOD RUNNING LIKE A SMALL MOTOR. RETURNED TO DEALER THAT EVENING: SMELL AND NOISE GONE. CALLED DEALER NEXT DAY TO REPORT AND AGREED W/ THEM MAY HAVE BEEN 'BREAK-IN' OF PARTS. "CHECK ENGINE" LIGHT CAME ON AGAIN FOLLOWING WEEK. TOOK TO DEALER 6/21 AND FOUND SAME PROBLEM AND REPLACEMENT PARTS HAD ACTUALLY BURNED AND MELTED. NEW PARTS ORDERED: AIR PUMP, RELAY, CONNECTOR AND REPLACED IN VEHICLE. ON WAY HOME, SMELLED STRONG BURNING SMELL. PULLED OFF INTERSTATE TO TURN AROUND TO RETURN TO DEALER. UPON GOING ON SURFACE STREETS, ANOTHER DRIVER YELLED MY CAR WAS ON FIRE. PULLED OFF ROAD INTO A LUMBER YARD PARKING LOT AND CAR BURST INTO HUGE FLAMES INCL. 3 SMALL EXPLOSIONS. FIRE DEPARTMENT INDICATED FIRE WAS ELECTRICAL IN NATURE AND STARTED AT WIRING BOX. ALSO REPLACEMENT PARTS POSSIBLE SOURCE OF FIRE. CAR TOWED BACK TO DEALER. DEALER CONTACTED GM WHO CONTACTED ME. CAR IS UNDER WARRANTY (5 YR/60,000 MILES).GM INDICATED AFTER SPEAKING W/ DEALER, THEY WOULD PURCHASE VEHICLE BACK AND PROVIDE A REPLACEMENT. HOWEVER, GM TO DATE HASN'T PROVIDED ANY WRITTEN DOCUMENTATION STATING THEIR VERBAL COMMITMENT TO GIVE US ANOTHER CAR. PHONE CALLS TO THEIR OFFICE GO UNANSWERED. THE CAR HAS BEEN REMOVED FROM THE DEALER'S LOT (COVER UP?) AND NO ONE CAN TELL US WHERE IT WENT. OUR INSURANCE COMPANY CAN'T EVEN INVESTIGATE IF WE DECIDE TO FILE A CLAIM WITH THEM. GMAC IS STILL SENDING US CAR PAYMENT DUE NOTICES & WASNOT INFORMED THE CAR HAD CAUGHT FIRE AND IS COMPLETELY TOTALLED. WE ARE VERY DISSATISFIED W/ GM'S RESPONSE TO THIS PROBLEM AND THINK THIS IS A SERIOUS, DANGEROUS DEFECT. GM'S CLAIM #: S1-10752551. I HOPE YOU CAN BE OF SOME ASSISTANCE. THANK YOU.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#763975July 9, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I AM REPORTING THIS NOW BECAUSE THE CAR IS BEGINNING TO HAVE THE SAME PROBLEM AGAIN AFTER BEING REPAIRED IN OCTOBER 2001. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761767May 10, 2002
ENGINE AND ENGINE COOLING:ENGINE
ENGINE BLOCK CASTING PROBLEM FROM THE FACTORY. ENGINE LEAKED AND USED COOLANT. ENGINE REPLACED @ 8000 MILES. SINCE REPLACEMENT CAR HAS NEVER RUN CORRECTLY, STALLS, ENGINE LIGHT ON, MULITPLE ERROR CODES IN COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008791May 5, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
GRINDING NOISE IN TRANSMISSION AND DOES NOT SHIFT WITHOUT JERKING. *TS ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS***761548
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008456April 24, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING 15MPH OR LESS, LOST POWER STEERING IN VEHICLE. DEALER CAN NOT REPAIR PROBLEM BECAUSE OF EMISSION CONTROL LAW.*AK.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759485March 18, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS DIM AND FLICKER AT RANDOM, TEMPORARY LOSS OF HEADLAMPS REPEATEDLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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