Nissan Xterra Complaints (2000)

214 consumer complaints on file.

#10007802February 19, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE A 2000 NISSAN XTERRA SE. I WAS DRIVING AT 60 MPH WHEN THE FUEL SENDING UNIT FAILED, FORCING ME TO DRIFT TO THE SHOULDER OF A BUSY HIGHWAY. THERE I SAT WITH MY ONE YEAR OLD DAUGHTER - STRANDED. I HAD NO WARNING OF THIS TERRIBLE EVENT AND AM FURIOUS THAT A VEHICLE WITH ONLY 35,000 MILES ON IT COULD MALFUNCTION SO TERRIBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007572February 16, 2003
FUEL SYSTEM, OTHER:DELIVERY
AS I WAS MERGING INTO TRAFFIC ON A VERY BUSY HIGHWAY MY 2000 NISSAN XTERRA'S ENGINE CUT OUT. LUCKILY I WAS ABLE TO ROLL OFF THE ROAD INTO A GAS STATION WITHOUT CAUSING AN ACCIDENT. THE VEHICLE WOULD NOT RESTART AND SEEMED AS THOUGH IT WAS OUT OF GAS EVEN THOUGH THE TANK WAS FULL. THE PART THAT FAILED IS THE FUEL SENDING UNIT (NISSAN PART # 25060-4S415) WHICH HAS WIRING THAT CORRODES. WHEN THE SENDING UNIT FAILS THE FUEL PUMP IS TURNED OFF, WHICH IN TURN SHUTS THE ENGINE OFF. THE FAILURE OF THE FUEL SENDING UNIT IS VERY SERIOUS. THE VEHICLE'S ENGINE CAN SHUT OFF AT ANY MOMENT CAUSING OBVIOUS SAFETY CONCERNS. I HAVE READ ABOUT A HANDFUL OF XTERRA OWNERS ON THE INTERNET THAT HAVE EXPERIENCED THIS PROBLEM. IF THERE ARE 10 OR SO PEOPLE WRITING ABOUT IT ON THE INTERNET, I'M SURE THERE ARE MANY MORE WHO HAVE EXPERIENCED THIS PROBLEM THAT ARE NOT ON THE INTERNET. WHEN I PURCHASED THE FUEL SENDING UNIT AT MY LOCAL NISSAN DEALER, THE PARTS PERSON TOLD ME THAT THIS IS A COMMON PROBLEM AND THAT HE SELLS QUITE A FEW OF THEM. I CONTACTED NISSAN AND THEY WERE EXTREMELY UNHELPFUL, AND WOULD NOT ADMIT THAT THIS IS A PROBLEM. NISSAN MUST ISSUE A RECALL AS THIS PROBLEM MAY HARM OR KILL PEOPLE. PLEASE SEE THE FOLLOWING LINK FOR MORE INFO: HTTP://WWW.XTERRAOWNERSCLUB.COM/CGI-LOCAL/ULTIMATEBB.CGI?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005087February 1, 2003
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2000 NISSAN XTERRA 67245MILES FUEL PUMP SENDING UNIT RUSTED OUT. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004945January 30, 2003
AIR BAGS:FRONTAL
I WAS THE DRIVER OF MY 2000 NISSAN XTERRAIN - INVOLVED IN A VEHICLE ACCIDENT IN JANUARY 2003. I WAS COMPLETELY STOPPED, AND HIT FROM BEHIND BY A VEHICLE GOING 40 MPH. I THEN HIT THE VEHICLE IN FRONT OF ME. THE AIRBAG DID NOT DEPLOY. THE NISSAN WAS TOTALLED AND I WAS INJURED.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10000550January 6, 2003
SUSPENSION:FRONT:SPRINGS:TORSION BAR
I HIT A GARDEN-VARIETY INNER-CITY POTHOLE RETURNING FROM A DAY-TRIP. AS A RESULT, THE TORSION BAR ON MY 2000 NISSAN XTERRA WAS BROKEN. STRANGE, FOR A VEHICLE THAT IS MARKETED AS CAPABLE OF RUGGED OFF-ROAD DRIVING. I TOOK THE VEHICLE TO THE DEALERSHIP FOR REPAIR, BUT MY INSURANCE COMPANY PREFERRED THAT I TAKE IT SOMEWHERE ELSE. BEFORE RELEASING THE CAR TO THE OTHER FACILITY, THE DEALIERSHIP SAID THE TORSION BAR HAD BEEN ORDERED AND WOULD BE DELIVERED THE FOLLOWING WEDNESDAY. THAT WAS ALMOST 4 WEEKS AGO. EACH TIME I CHECK ON THE REPAIR, I AM TOLD THE SAME THING: PART ON NATIONWIDE BACKORDER---NO RELEASE DATE AVAILABLE. IT ALL SEEMS FISHY TO ME...WHY WOULD THE TORSION BAR BE SO FLIMSY ON A VEHICLE SUPPOSEDLY CAPABLE OF CLIMBING MOUNTAINS? AND WHY IS THERE SUCH A SHORTAGE OF THIS PART? ARE SO MANY NEEDED FOR REPAIRS THAT THEY CAN'T BE KEPT IN STOCK? AND WHAT IS THE HOLDUP ON DELIVERY OF THE PART? I'VE TRIED TO CONTACT NISSAN U SA TWICE, WITH NO REPLY EITHER TIME. I FEEL TAKEN ADVANTAGE OF AND JERKED AROUND BECAUSE I'M A WOMAN AND I'M AT THEIR MERCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000535January 5, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER
THE FUEL PUMP ON MY WIFE'S 2000 NISSAN XTERRA FAILED WHILE SHE WAS DRIVING IT. THE VEHICLE STALLED AND FAILED TO RESTART. IT WAS TOWED TO A SERVICE STATION FOR REPAIR. THE SERVICE TECH CALLED NISSAN AND ORDERED THE PART FUEL PUMP, WHICH WAS ON BACK ORDER. NISSAN SAID THEY HAD A NUMBER OF FAILURES BUT NOT RECALLED THE PUMP. NISSAN ALSO SAID TO REPLACE THE FILTER AND REGULATOR. THE COST WAS OVER $500. THIS FAILURE COULD HAVE CAUSED A MAJOR ACCIDENT SINCE FUEL PUMP FAILURE SHUTS THE VEHICLE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000673January 1, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
OUR 2000 NISSAN XTERRA SE EXPERIENCED A SUDDEN LOSS OF POWER WHILE TRAVELLING AT HIGH SPEEDS ON A HIGHWAY. WE WERE IN THE RIGHT LANE AND WERE ABLE TO COAST TO THE SHOULDER, BUT IF WE WERE IN ANY OF THE OTHER LANES, WE WOULD HAVE BEEN IN SERIOUS TROUBLE. THE CAR COULD NOT BE RESTARTED AND WE WERE STUCK. THE PROBLEM WAS DIFFICULT TO ASSESS... THE BATTERY WAS FULLY CHARGED, THE GAS TANK WAS FULL, THE GAS CAP WAS TIGHTLY SECURED AT THE MOST RECENT FILLING, THE SERVICE LIGHTS ON THE DASHBOARD NEVER CAME ON INDICATING A POTENTIAL PROBLEM... IT WAS VERY SUDDEN AND VERY SCARY. AFTER HAVING IT TOWED, THE DEALER FOUND THE PROBLEM... A CORRODED WIRE CONNECTION ON THE FUEL PUMP SENDING UNIT. I CHECKED THE XTERRA OWNERS CLUB WEBSITE AND FOUND THAT SEVERAL OTHER PEOPLE HAVE EXPERIENCED THIS PROBLEM. ONE PERSON HAD IT HAPPEN TO THEM IN THE HIGH SPEED LANE DURING A HEAVY SNOWSTORM, BUT THEY WERE LUCKY THAT THE TRAFFIC WAS ALREADY MOVING SLOWLY. THIS IS A VERY DANGEROUS SITUATION AND SHOULD BE COVERED BY A RECALL BY NISSAN SO THAT OTHER XTERRA OWNERS GET THIS PART REPLACED BEFORE IT HAPPENS TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768805October 24, 2002
UNKNOWN OR OTHER
THE DASHBOARD INSTRUMENT PANEL WILL JUST GO COMPLETELY BLANK: THE ODOMETER, GAS, CRUISE CONTROL WILL EITHER FREEZE WHERE IT IS OR WILL GO DOWN TO ZERO. THE CRUISE CONTROL WILL NOT WORK AND HAD EVEN STARTED TO AFFECT THE GAS PEDAL. DRIVING DOWN THE ROAD AT 55+MPH I HAD POWER EVERYWHERE EXCEPT THE GAS PEDAL. I CONTACTED MY DEALERSHIP AND THEY SAID THERE WAS NOTHING THEY COULD DO UNLESS I COULD BRING IT IN WHEN IT WAS NOT WORKING, WHICH WAS VERY HARD TO DO BECAUSE IT WOULD STOP WORKING AT DIFFERENT TIMES AND FOR DIFFERENT LENGHTS OF TIME. SOMETIMES FOR A FEW MINUTES AND SOMETIMES FOR HOURS. I FINALLY CALLED 1-800-NISSAN1 WITH MY COMPLAINT AND THEY HAD THE CONTROL PANEL REPLACED AND NISSAN PAID FOR IT!!!! DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765927August 20, 2002
TIRES
THESE TIRES HYDROPLANED VIOLENTLY, EVEN AT LOW SPEED. I ALMOST LOST CONTROL OF THE VEHICLE WHILE DRIVING IN WET WEATHER. MANY OTHER MEMBERS OF THE XTERRA OWNER'S CLUB REPORT SIMILAR PROBLEMS WITH THIS TIRE. ONE MEMBER REPORTED TO THE OWNER'S CLUB WEBSITE THAT THEY CAUSED HIS VEHICLE TO FLIP OVER. THE XTERRA OWNERS CLUB WEBSITE ADDRESS IS: HTTP.WWW.XTERRAOWNERSCLUB.COM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567048August 9, 2002
SUSPENSION
WHILE TURNING INTO A PARKING LOT, THERE WAS A LOUD POP, CONSUMER PARKED THE VEHICLE, LOOKED UNDER THE FRONT OF THE VEHICLE AND SAW THE CLAMP THAT HOLDS THE STABILIZER BAR IN PLACE BROKE OFF THE FRAME OF THE VEHICLE, CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THAT THE PIECE WAS AN OPTIONAL PIECE AND THAT IT WAS SAFE TO DRIVE BACK HOME, BUT TO HAVE IT REPAIRED SOON, THE VEHICLE WAS THEN TAKEN TO THE LOCAL DEALER AND CONSUMER WAS INFORMED THAT THERE WAS NOTHING THAT COULD BE DONE, HOWEVER ANOTHER TECHNICIAN STATED THE ONLY WAY THE VEHICLE COULD BE REPAIRED WOULD BE TO SAW THE FRONT PORTION OF THE VEHICLE OFF AND WELD AND REPLACE THAT PORTION OR NISSAN WOULD HAVE TO SEND ANOTHER FRAME FOR THE VEHICLE, THE DEALER KEPT THE VEHICLE TO SEE WHAT COULD BE DONE, CONSUMER CONTACTED THE DEALERSHIP AND WAS INFORMED BY ANOTHER TECHNICIAN THAT THE SCREW THAT HOLDS THE CLAMP ON WAS POSSIBLY LOOSE AND SHOULD HAVE BEEN NOTICED FROM OIL CHANGES AND BY THE SCREW BEING LOOSE IT BROKE, THE TECHNICIAN STATED A CLAMP WOULD BE ORDERD AND HE WOULD UTILIZE ANOTHER PIECE OF MATERIAL AND DRILL 2 HOLES AND REPLACE THE CLAMP ENOUGH IN PLACE TO KEEP THE BAR IN PLACE, CONSUMER BELIEVES THE MECHANIC IS PERFORMING A PATCH UP JOB AND NOT CORRECTLY IDENTIFYING THE PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765106August 2, 2002
STRUCTURE:FRAME AND MEMBERS
CLAMP THAT ATTACHES TO THE FRAME THAT HOLDS STABILIZER BAR IN PLACE BROKE OFF THE FRAME OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763730July 2, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
NOTICED EXHAUST SMELL IN PASSENGER COMPARTMENT. REPORTED TO DEPARTMENT AND WAS INFORMED THAT VEHICLE HAD A CRACKED EXHAUST MANIFOLD. WAS REPAIRED BY DEALER UNDER WARRANTY. DISCUSSIONS WITH OTHER XTERRA OWNERS AT AN ONLINE DISCUSSION GROUP (WWW.XTERRAOWNERSCLUB.COM) HAS BROUGHT TO MY ATTENTION THAT THIS HAS OCCURED TO MANY OTHER XTERRA'S. I FEEL THAT THIS WARRANTS AN INVESTIGATION AS IT SEEMS TO BE A VERY COMMON FAILURE WITH POTENTIAL TO CAUSE AN ACCIDENT IF A DRIVER WERE OVERCOME BY CARBON MONOXIDE FROM THE LEAKING EXHAUST MANIFOLD BEING DRAWN INTO THE FRESH AIR INTAKE DURING A MODERATE TO LONG DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566101June 17, 2002
SEAT BELTS:FRONT:ANCHORAGE
THE VEHICLE WENT OUT OF CONTROL AND ROLLED OVER ONE AND HALF TIMES, IT APPEARS THAT THE DRIVER WAS KILLED AS A RESULT OF THE SEAT BELT SHOULDER HARNESS BEING WRAPPED AROUND HIS NECK EXTREMELY TIGHT CAUSING ASPHYXIA. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#8011913June 17, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING 65 MPH AND WITHOUT WARNING FUEL PUMP SENSOR MALFUNCTIONED, CAUSING VEHICLE TO BECOME INOPERATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761692May 8, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT GOES ON INTERMITENTLY. AT THAT POINT BRAKES FEEL ABNORMAL. HEAT SHILED RUSTED AND RATTLES AND ABOVE 35 MPH. ELECTRICAL SYSTEM RE: ABS LIGHT PANEL. THE XTERRA WAS TAKEN IN FOR SERVICE, NOT INFORMED OF DIAGNOSTIC CHARGE RE: ABS BRAKE SYS. THE ASSUMED. DEALER ASSUMES BY NOT SEEING THE LIGHT ON THAT THERE IS NO PROBLEM. DEALER STATES THAT THE COMPLETE BRAKING SYSTEM WAS LOOKED AT, AND THEN CLAIMS THAT MAYBE THE BRAKES NEED TO BE CHANGED? DID HE NOT LOOK AT THE COMPLETE BRAKE SYS. THE HEAT SHEILD WAS SAWED OFF AS HE STATED AND IT REQUIERD CALLING CONSUMER NISSAN TO HAVE THEM REPLACE THE HEAT SHEILD ACCORDING THE WARRNETY PACKAGE. NISSNA CONSUMER REP SUCKS. THEY COULD NOT SUM UP THE WARRENT PACKAGE I HAD TO FAX THEM THE THE PAGE WHERE THE CLIAM SHOWED THEY WERE LIABLE FOR THE REPLACEMENT. THE $ 83 DIAGNOSTIC CHARGE WAS WAVIED AFTER SEVERAL PHONE CALLS. DID I HAVE TO PAY $83 EVERYTIME THIS ABS LIGHT CAME ON. THE DEALER CLAIMED IT WAS A PHANTOM LIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009419May 8, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE TRAVELING 35 MPH VEHICLE STARTED TO SLOW DOWN AND AFTERWARDS VEHICLE STALLED. DEALER WAS CONTACTED, TECHNICIAN STATED FUEL PUMP NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009185May 2, 2002
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
FUEL PUMP FAILED THE DEALER INFORMED ME THAT IT WAS ON NATIONWIDE BACK ORDER THEY HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE. *TS ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****761472
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008207April 22, 2002
AIR BAGS
WHILE DRIVING 30MPH REARENDED ANOTHER VEHICLE AND AIRBAGS DIDNOT DEPLOY. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007394April 11, 2002
TIRES:SIDEWALL
B.F.GOODRICH, P265/70R15, ORIGINAL EQUIPMENT ON A 2000, NISSAN XTERRA WITH 34000 MILES. LEFT REAR TIRE SIDEWALL BLEWOUT AT 70 MPH. *AK CONSUMER STATES MANY TIRE DEALERS VERIFIED THAT THE TIRES WERE DEFECTIVE. CONSUMER BOUGHT FOUR REPLACEMENT TIRES. (RADIAL LONGTRAIL T/A AND DOT # APTRAV114200). *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758676February 26, 2002
SUSPENSION
MAKES LOUD NOISE WHEN DRIVING. NOISE GETS LOUDER AS YOU INCREASE SPEED. LOUD HUMM. AS YOU PRESS THE GAS PEDAL THE NOISE GOES UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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