Nissan Quest Complaints (1999)

118 consumer complaints on file.

#741682February 28, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN THE GAS PEDAL IS PRESSED IT WILL NOT GO UNLESS YOU PUNCH THE GAS PEDAL AND THEN YOU SPIN OUT. THE DEALERSHIP CLAIMS THAT IT IS A CARBON BUILD UP AND SHOULD BE CLEANED PERIODICALLY, BUT THE MANUAL DOES NOT SAY ANYTHING ABOUT IT BEING A REGULAT MAINTENACE ITEM. THEY CLAIM IT IS BUT I FEEL IF IT IS THEN IT SHOULD BE LISTED WITH ALL OTHER MAINTENANCE ITEMS. I HAVE PULLED OUT SEVERAL TIMES WITH PLENTY OF TIME TO GET PULLED OUT BUT MY ACCELARATOR WOULD NOT GO AND I HAVE ALMOST BEEN HIT BECAUSE OF THIS. I FEEL IT IS A SAFETY HAZARD AND WOULD LIKE MORE TO DONE. I SHOULDN'T HAVE TO PAY $135 FOR SOMETHING TO BE CLEANED WHEN IT IS NOT IN MY MANUAL. I HAVE CHECKED WITH OTHER OWENERS AND THEY HAVEN'T HAD THIS PROBLEM. ONE PERSON WHO HAS A CHEVY MAILBU HAD THIS PROBLEM BUT CHEVROLET COVERED HIS UNDER WARRANTY. IF IT IS A MAINTENANCE ITEM THEN NISSAN SHOULD HAVE TO PUBLISH IN THE THEIR OWNERS MANUAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881472February 26, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES VEHICLE DOES NOT STOP. DEALERSHIP IS AWARE OF PROBLEM. *AK THE VEHICLE HAD ONLY 15,000 MILES, BUT THE BRAKE SYSTEM HAD A SERIOUS PROBLEM. THE DEALER SAYS THE VEHICLE IS OKAY, BUT ANOTHER MECHANIC SAYS THAT THE VEHICLE NEEDS WHEEL CYLINDER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738906January 7, 2001
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
I PLACED MY VAN IN MY GARAGE, WHICH IS LEVEL AND SMOOTH. I RAISED THE VAN WITH THE SCREW JACK AS SPECIFIED ON THE SCREW JACK. THE SCREW JACK HAS A LOWER PART WHICH IS BELOW THE SCREW, AND AN UPPER PART WHICH IS ABOVE THE SCREW. WHEN THE TIRE LIFTED OFF THE GROUND, THE SCREW JACK IMMEDIATELY BENT BACKWARDS AT APPROXIMATELY 20 DEGREES. AS IT WAS DANGEROUS TO LIFE AND LIMB, I IMMEDIATELY LOWERED THE JACK. ONCE LOWERED, THE JACK RETURNED TO ITS ORIGINAL SHAPE AS IF IT WERE MADE OF SPRING STEEL. I VIDEOED THE JACK IN THE UPRIGHT AND BENT POSITION AND IN THE LOWERED POSITION. THE DANGER IS THAT IF THE TIRE NEEDS CHANGING OUT ON THE ROAD, WHERE CONDITIONS WILL NOT BE PERFECT - AS IN MY GARAGE - THAT JACK WILL BEND BACK AND THE VAN WILL FALL AND SOMEONE WILL BECOME VERY HURT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738694January 3, 2001
VEHICLE SPEED CONTROL
THROTTLE PLATE STICKING, NISSAN STATES MAINTENANCE NEEDED TO REMOVE CARBON BUILDUP. NO MAINTENANCE TO THROTTLE PLATE STATED IN OWNERS MANUAL. APPEARS TO BE TOO CLOSE TOLERANCE IN THROTTLE PLATE TO HOUSING FIT. SLIGHT WEAR IN BUSHINGS ALLOW MISALIGNMENT AND THUST STICKING OF THROTTLE PLATE OFF IDLE. NISSAN MOTORS TOTALLY UNRESPONSIVE AND STATED THAT THIS IS A PROBLEM THEY SEE ALL THE TIME AND REQUIRES CLEANING OF THE THROTTLE PLATE AND BODY. REFER TO FILE NO. 3116108 REGIONAL SERVICE ADVISOR - LENICE DOWER 800-647-7261. PLEASE DO NOT ALLOW THIS TO BUILD INTO A "FIRESTONE TIRE" DEBACLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737147December 1, 2000
EXTERIOR LIGHTING:HEADLIGHTS
DRIVER'S SIDE HEADLIGHT GOES ON AND OFF INTERMITTENTLY. NO PATTERN, JUST ON AND OFF. I REPLACED W/NEW BULB...STILL HAPPENS. WILL TAKE INTO DEALER ASAP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874420November 3, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
FILLED FUEL TANK & DROVE APPROXIMATELY 230 MILES WHEN ENGINE CHECK LIGHT CAME ON. DROVE 30 MORE MILES & ENGINE CHECK LIGHT WENT OUT. TOOK TO DEALER & MECHANIC PLACED VEHICLE ON DIAGNOSTIC MACHINE. CODES APPEARED. PARTS WERE ORDERED & PLACED ON VEHICLE. PROBLEM CAME BACK. LEAK COULD NOT BE LOCATED COMING FROM ENGINE. NUTS & BOLTS INDICATED EVAOPRATED VENT HOSE. *AK SERVICE ENGINE SOON LIGHT KEEPT COMING ON DUE TO EGR SOLENOID VALVE FAILURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557158November 1, 2000
WHEELS:LUGS/NUTS/BOLTS/STUDS, SUSPENSION
WHILE DRIVING, THE CONSUMER LOST CONTROL OF THE VEHICLE WHICH CAME TO A STOP AFTER SPINNING AND CRASHING INTO A POWER POLE, A POSSIBLE REASON TO THIS CRASH WAS A LOOSE NUT ON THE SUSPENSION RIGHT FRONT SIDE WHEEL AND A CRACK IN THE PLATE, THE CONSUMER SUSTAINED MINOR INJURIES DUE TO THE AIR BAGS DEPLOYING, WHICH CAUSED MINOR BRUISES IN THE ARMS. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#874239October 31, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
EXTERIOR MIRROR ON DRIVER'S SIDE VIBRATES EXCESSIVELY, CREATING AN ILLUSION OF VEHICLE BEHIND/BESIDES YOU. MIRROR WAS REPLACED BY THE DEALERSHIP IN AUGUST OF 1999 UNDER WARRANTY FOR THE SAME PROBLEM. MANUFACTURER WAS NOT WILLING TO REPLACE MIRROR FREE OF CHARGE THIS TIME. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873902October 26, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKES HAD TO BE REPLACED THREE TIMES, THEY KEEP WEARING, CONSUMER WAS TOLD THAT OTHER QUEST VANS WERE HAVING THE SAME PROBLEM, A SQUEALING NOISE IS HEARD WHEN WHEELS ARE MOVING, BUT WHEN BRAKES ARE APPLIED, THE NOISE STOPS. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871352September 24, 2000
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, INTERIOR LIGHTING
WAS DRIVING VEHICLE WHEN ELECTRICAL FUSE BOX OVERHEATED & MELTED THE BOX. DASHBOARD LIGHTS WOULD FLASH ON/OFF. WAS NOT ABLE TO SHIFT VEHICLE PROPERLY. TOOK TO DEALER & HAD ELECTRICAL SYSTEM & SHIFTING APPARATUS REPLACED. PROBLEM HAS NOT REAPPEARED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730254September 5, 2000
SERVICE BRAKES, AIR, VEHICLE SPEED CONTROL
ACCELERATOR WOULD STICK AND NOT ALLOW ME TO PRESS IT DOWN. THIS WOULD OCCUR AS AFTER STOPPING AT A LIGHT OR INTERSECTION. THE PEDAL WOULD NOT BUDGE, THUS CAUSING ME TO PUMP IT TO TRY TO WIGGLE IT TO MOVE. WHEN IT DID CATCH, IT WOULD ACCELERTE ABRUPTLY. MANY TIMES I WAS IN INTERSECTION AND ALMOST HIT FRONT BEHIND OR SIDE BECUASE THE VAN WOULD NOT MOVE. ALSO, AT THE 30,000 MILE MAINTENANCE, I WAS TOLD THAT THERE WAS LESS THAN 10% LEFT ON FRONT BRAKES. THIS IS PREMATURE AS MOST CARS DO NOT NEED BRAKE PADS CHANGED SO QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868288August 22, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
EXCESSIVE WEAR OF THE PADS AND ROTORS. DEALER HAS REPLACED PADS AND ROTORS THREE TIMES, AND PROBLEM HAS REOCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728436August 19, 2000
VEHICLE SPEED CONTROL
UNABLE TO DEPRESS ACCELERATOR WITHOUT GREAT FORCE. PEDAL SUDDENLY "GIVES" CAUSING VEHICLE TO LUNGE FORWARD. DEALERS EXPLANATION WAS CLOGGED THROTTLE BODY. QUES.-SHOULD I EXPECT THROTTLE BODY TO STICK EVERY 25K MILES. ALSO I KNOW OF ANOTHER PERSON WHOSE NISSAN QUEST EXPERIENCED THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866825August 4, 2000
SUSPENSION:REAR, TIRES
AFTER VEHICLE REACHES 17,00 MILES STEERING WHEEL AND FRONT BEGAN TO SHAKE GIVING THE VEHICLE A ROUGH RIDE.*AK THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED AS HAVING BENT REAR AXLE. THE VEHICLE WAS NEVER BEEN IN ACCIDENT SO THE BENT AXLE SHOULD BE MANUFACTURER DEFECT. THE TIRES ARE WORN PREMATURELY, BUT THE DEALER REFUSED TO PAY FOR THE REPLACEMENTS CLAIMING AT 17000 MILES IT IS A NORMAL WEAR. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553168July 24, 2000
CHILD SEAT, SEATS
THE HARNESS OF THE INTEGRATED CHILD SAFETY SEAT LOCKS PREMATURELY. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725386July 13, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SEAT BELTS:FRONT:ANCHORAGE
ACCELERATOR PEDAL STICKS - THIS HAPPENS AFTER THE BRAKE IS APPLIED AND I TRY TO ACCELERATE, THUS CAUSING THE VAN TO STALL IN THE INTERSECTION AND THEN TAKE OFF QUICKLY AND ALSO OCCURS IF I RELAESE MY FOOT FROM THE ACCELERATOR TO SLOW DOWN GRADUALLY, AND THEN REAPPLY IT, THE PEDAL AGAIN STICKS. THIS STARTED IN MARCH AND THEN WENT AWAY FOR A MONTH AND HAS BEEN OCCURING DAILY - SOMETIMES 4 OR 5 TIMES IN ONE COMMUTE. THIS HAS NEARLY CAUSED A FEW FATAL ACCIDENTS WHEN THE VAN STALLED IN A BUSY INTERSECTION OR WHILE I WAS TURNING INTO THE DRIVEWAY AND GAS PEDAL STUCK CAUSING CROSSTRAFFIC TO SCREECH TO A HALT. HAVE ALMOST BEEN HIT FROM BEHIND BECAUSE THE VAN DOES NOT ACCELEARTE AFTER A RED LIGHT - HAVE TO PUMP IT OR HOLD IT DOWN BEFORE IT RELEASES. I CALLED DEALER AND HE SAID IT WAS "NORMAL" AND PART OF THROTTLE PROBLEM, BUT THIS STARTED WHEN THE VAN HAD ONLY 20000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724641June 27, 2000
VEHICLE SPEED CONTROL
PROBLEM MANIFEST ITSELF AS A "STICKING" GAS PEDAL. THJIS IS A PROBLEM THAT COULD CAUSE AN ACCIDENT. INFORMED THAT THROTTLE BODY ACCUMULATES CARBON. IS THERE ANY OTHER INFORMATION REGARDING THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863072June 6, 2000
VEHICLE SPEED CONTROL
WHILE DRIVING ABOUT 20 MPH AND COMING TO A STOP, VAN WOULD NOT STOP BECAUSE THROTTLE WAS STUCK. DRIVER HAD BOTH FEET ON BRAKE PEDAL AND SHIFTED VAN INTO PARK TO STOP. SHUT OFF IGNITION. STARTED UP WITH NO PROBLEM. VAN LOOKED AT BY THE DEALERSHIP, NOT PROBLEM COULD BE FOUND. NISSAN CONTACTED, BUT PROVIDED NO HELP. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784669May 30, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
LEFT AND RIGHT REAR VIEW MIRROR VIBRATED SO BAD AT SPEEDS OF 55+ THAT CONSUMER CANNOT SEE OUT OF THEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862206May 19, 2000
CHILD SEAT
RELEASE BUTTON ON THE INTEGRATED CHILD SAFETY SEAT RETRACTS AND LOCKS, TRAPPING CHILD IN THE SEAT. NISSAN IS REPLACING BAD PART. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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