Nissan Quest Complaints (2005)

82 consumer complaints on file.

#10166604August 26, 2006
STRUCTURE, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE HAD THE VAN IN THE SHOP AT LEAST 4 TIMES(~15 DAYS) WITH ONGOING PROBLEMS WHICH INCLUDE: THE WINDOWS FAILING TO ROLL UP WHEN BUTTON IS PUSHED, THE GAS GAUGE FAILING TO REGISTER GAS AFTER FILLING IT UP, THE GAS METER AFTER A HALF A TANK NEVER REGISTERS CORRECTLY (WHEN LIGHT INDICATES NO GAS AND TANK IS FILLED THE VAN WILL ONLY TAKE 16 GALLONS AND OWNERS MANUAL INDICATES A 20 GALLON TANK), THE TRANSMISSION SLIPS, THE SLIDING DOORS SQUEAK AND RATTLE, REAR INTERIOR CLAMPS ON FLOOR OF CAR ARE RUSTING, IDIOT LIGHTS COME ON INTERMITTENTLY, THE GASKETS ON THE DOORS ARE COMING OFF, THE HEATED SEATS HAVEN'T WORKED IN HIGH AND LOW, THE ENTERTAINMENT SYSTEM DOESN'T RESPOND TO REAR AV, AND THE AIR CONDITIONER IS NOT COOL ENOUGH AND IT STINKS. THE AUTOMATIC SLIDE DOORS WILL NOT STOP FOR SMALL OBJECTS BUT THIS PRODUCT WAS DESIGNED FOR FAMILIES. THESE DOORS WILL REMOVE A CHILD'S FINGER AND THE SWITCH TO INITIATE THE AUTO SLIDE IS LOW, WHERE ONE CHILD CAN PUSH IT WHILE ANOTHER IS GETTING IN, OR HAS THEIR HAND IN THE WAY AND DIDN'T REALIZE THEIR BROTHER PUSHED THE BUTTON. I DID MY OWN LITTLE RESEARCH TEST, I GOT PENCILS AND EVERYWHERE I PLACED A PENCIL THE DOOR CLOSED WITH THE PENCIL BEING SNAPPED INTO MANY PIECES AND CRUNCHED UP IN THE DOOR. THEN I TRIED THE SAME THING ON MY FRIEND'S HONDA, BUT THE HONDA'S AUTO SLIDE DOORS BOUNCED OFF EVERY TIME. NISSAN ONLY DESIGNED THEIR DOORS TO RESPOND TO LARGE EXTREMITIES. I HAVE AN ATTORNEY AND I AM GOING THROUGH A PROCESS FOR LEMON LAW. I DIDN'T REALIZE THE ISSUES WITH THE VAN IN A FEW DAYS SO I DON'T THINK NISSAN SERVICE WILL RESOLVE ALL THESE ISSUES IN 2 DAYS WITH A SPECIAL NISSAN ENGINEER SENT OUT FROM THE COMPANY AS PART OF MY LEMON LAW PROCESS. AND IN REGARDS TO THE SLIDING DOOR CONCERNS ALL ANYONE WILL SAY IS THAT THE DOORS ARE PERFORMING THE WAY THEY WERE DESIGNED TO. SO NISSAN DESIGNED A PRODUCT FOR FAMILIES THAT WILL REMOVE A SMALL HAND OR FINGER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166231August 22, 2006
SUSPENSION, STEERING
HAVE A 2005 NISSAN QUEST. THERE IS VISIBLE SHAKING OF THE STEERING WHEEL AT VARYING DRIVING SPEEDS AND ROAD CONDITIONS INCLUDING DRIVING IN THE HIGHWAY. THE SHAKING OF THE STEERING WHEEL IS TRANSFERRED TO THE HAND THAT CAUSES SEVERE WRIST PAIN WHILE DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163813July 28, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
MY NISSAN QUEST 2005 COMPUTER SYSTEM FAILED WHEN MY WIFE AND I AND KID WAS DRIVING IN INTERSECTION. GAS PEDAL WAS NOT RESPONDING. WE BY MIRACLE AVOIDED AN ACCIDENT WITH A BIG TRUCK ON IRVING PARK RD IN CHICAGO. DEALER FOUND THROTTLE CHAMBER ELECTRONICS FAILED AND WAS REPLACED 08/28/06. THEY HAVE OLD PARTS. PART NR. 16119-8J103 I WILL FILE STATE ATTORNEY ABOUT REPLACEMENT OF CAR BECAUSE I SCARE TO DRIVE NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158354May 26, 2006
STRUCTURE:BODY
WATER HAS LEAKED INTO THE CAR FROM THE AREA OF THE SUNGLASS HOLDER ON TWO OCCASIONS. THE SUNGLASS HOLDER IS LOCATED IN THE MIDDLE RIGHT AT THE TOP EDGE OF THE WINDSHIELD. ON ONE OCCASION IT LEAKED AFTER WASHING THE CAR. ON THE SECOND OCCASION IT HAPPENED DURING A HEAVY RAINSTORM. THE DEALER WOULD NOT FIX OR INVESTIGATE THE PROBLEM FURTHER BECAUSE THEIR GLASS CONTRACTOR COULD NOT DUPLICATE THE PROBLEM USING A HOSE. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10156512May 1, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE AUTOMATIC SLIDING DOOR FAILED TO STOP WHEN OBJECTS WERE IN THE WAY. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154015March 29, 2006
SEATS:MID/REAR ASSEMBLY
WE RECEIVED A RECALL LETTER FROM NISSAN ON A SEAT PROBLEM ON OUR 2005 QUEST [XXX] LAUNCHED IN OCTOBER 2005. HERE IT IS END OF MARCH 2006 AND I HAVE NOT BEEN ABLE TO GET THE DEFECT REPAIRED BECAUSE OF LACK OF AVAILABILITY OF PARTS FOR MY VEHICLE. I HAVE CALLED BOTH THE LOCAL DEALER AND THE CORPORATE OFFICE OF NISSAN AND SO FAR NOBODY HAS BEEN ABLE TO TELL ME WHEN THE PART WILL COME IN. THE CORPORATE OFFICE HAS NOT RETURNED REPEATED REQUESTS FOR RETURN CALLS. WHEN I CALL I WAS GIVEN A FILE NUMBER OF [XXX] AND WAS SUPPOSED TO GET A CALL FROM A "SPECIALIST" NAMED RONNIE BUT I AM STILL WAITING. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153025March 10, 2006
VEHICLE SPEED CONTROL
CONSUMER 2005 NISSAN QUEST CONTINUED TO ACCELERATE WHEN BRAKES WERE DEPRESSED. *TS THE CONSUMER MANAGED TO SHIFT THE VEHICLE INTO THE PARK POSITION. THEN TURNED THE KEY TO OFF. THE ENGINE WAS STILL RACING LOUDLY BEFORE THE CONSUMER TURNED THE KEY TO THE OFF POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, HOWEVER THEY WERE UNABLE TO DUPLICATE THE CONSUMERS CONCERN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151919February 24, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR
POWER WINDOW IN THE 2005 QUEST ROLLED UP ON DRIVER'S HEAD WHILE IT WAS OUT OF THE WINDOW. *TS THE WINDOWS HAVE AND AUTOMATIC ROLL UP FEATURE. THE CONSUMER ACCIDENTALLY HIT THE SWITCH WHILE HEAD WAS OUT THE WINDOW AND THE WINDOW ROLLED UP. THE REAR PASSENGER SIDE AUTOMATIC DOOR SLIDING DOOR CLOSED ON THE CONSUMER'S FINGER. THE CONSUMER AS TAKEN TO THE EMERGENCY ROOM. THE FINGER WAS NOT BROKEN. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10150982February 23, 2006
STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED THE REAR SLIDING DOOR WAS DIFFICULT TO OPEN. THE CONTACT MANAGED TO OPEN THE DOOR BY USING EXTREME FORCE. ALTHOUGH THE PROBLEM PERSISTED, THE VEHICLE WAS NOT SEEN BY A DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146225December 28, 2005
SEAT BELTS:REAR/OTHER
OUTER REAR SEAT BELTS DO NOT WORK PROPERLY. THERE IS STITCHING IN THE SEAT BELT THAT DOES NOT ALLOW THE CLASP TO MOVE FREELY. THE CLASP GETS STUCK BELOW THE STITCHING AND IT GETS STUCK ABOVE THE STITCHING. I CHILD CANNOT WORK THE SEAT BELT PROPERLY. ONCE THE CLASP IS BELOW THE STITCHING WILL IT WORK PROPERLY IN AN ACCIDENT? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145943December 22, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
INTERMITTENT COMPRESSOR & AC/ HVAC SYSTEM FAILURE, WHILE DRIVING WITH AC ON AIR WILL TURN WARM FOR SOME TIME AND THEN GET COLD, SOMETIMES CAN HEAR THE COMPRESSOR TURN ON AND OFF. DEALER WILL NOT FIX, AS THEY STATE THAT THEY CAN NOT REPLICATE THE PROBLEM, SERVICE TECH SAYS OH IT IS A POOR DESIGN AND IS SUPPOSED TO CYCLE WARM AIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144240November 17, 2005
SEATS:MID/REAR ASSEMBLY, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CONSUMER COMPLAINT REGARDING NISSAN QUEST RECALL FOR SEAT MECHANISM. *TS THE CONSUMER STATED THE DEALER FAILED TO DISCLOSE THE RECALL. THE MANUFACTURER WILL NOT CORRECT THE PROBLEM UNTIL DECEMBER 2005. THE CONSUMER STATED THE VEHICLE SHOULD HAVE BEEN REPAIRED BEFORE IT WAS SOLD. THE SOUND THROUGH THE DVD WAS FULL OF STATIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143218November 9, 2005
STRUCTURE:BODY:DOOR, SEATS:MID/REAR ASSEMBLY
THE CONSUMER'S COMPLAINED THAT HER CHILDREN'S FINGERS CAN BECOME STUCK IN THE DOOR AND THAT THE THIRD ROW SEAT CAN DISENGAGE. *TS THE CONSUMER COMPLAINED TO THE DEALER BUT THEY DIDN'T PROVIDE HER WITH ANY ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139409October 12, 2005
STRUCTURE
PURCHASED VEHICLE ON APRIL 30, 2005, HAVE HAD VEHICLE BACK AT DEALERSHIP 7 TIMES DUE TO THE SUNGLASS CONTAINER LEAKING ON THE CONSOLE WHEN IT RAINS. DEALERSHIP HAS RE-SEALED WINDSHIELD AND THIS ONLY MADE THE PROBLEM WORSE. TAKING VEHICLE BACK FOR A SECOND TIME TO HAVE THE WINDSHIELD RE-SEALED. ATTORNEY HAS BEEN CONTACTED REGARDING THE PROCEDURE FOR THE LEMON LAW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139296October 11, 2005
TIRES:TREAD/BELT
DT: THE CONTACT STATES THAT THE 2005 NISSAN QUEST HAS TIRES THAT FEATHERED ON THE INSIDE EDGE OF ALL FOUR TIRES. THE TIRES HAVE BEEN BALANCED AND ROTATED EVERY 5,000 MILES. THE TIRES STAYED AT THE RIGHT PRESSURE, WHICH WAS 35 POUNDS. THE TIRES STARTED SHOWING SIGNS OF FEATHERING AROUND 10,000 MILES. THE TIRES WERE THE ORIGINAL ONES THAT CAME ON THE VAN. THE TIRES NEEDED TO BE REPLACED AT 16,000 MILES. THE CONTACT HAS BEEN IN CONTACT WITH GOODYEAR AND NISSAN. THE VAN HAS BEEN IN ALIGNMENT THE WHOLE TIME THAT THE CONTACT OWNED THE VAN. SHE STATED THAT GOODYEAR SAID THAT ONE OF THE TIRES WAS OUT OF ALIGNMENT BY .011. GOODYEAR WAS THE ONLY ONE WHO FOUND ANY PROBLEM WITH THE ALIGNMENT. THE REPRESENTATIVE FROM NISSAN HAS CHECKED THE ALIGNMENT AND THE TIRES WERE WITHIN THE SPECS. THE DAMAGE WAS APPARENT AT 10,000 MILES. AT THIS POINT, GOODYEAR HAS SAID THAT THEY WOULD PAY FOR 50% OF THE COST ON ANOTHER SET OF EAGLE LS TIRES. THE CONTACT WAS LOOKING FOR AN ALTERNATIVE BRAND OF TIRES. THE CONTACT HAS EVERY SINGLE PIECE OF DOCUMENTATION OF WHERE SHE HAS HAD THE TIRES ROTATED AND BALANCED. NISSAN AND GOODYEAR WERE TELLING HER THAT THE PAPERWORK WAS NO GOOD FOR THEM BECAUSE IT DID NOT COME FROM THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132636September 16, 2005
STRUCTURE
DT: CONTACT OWNS A 2005 NISSAN QUEST. THE ANGLE OF THE WINDSHIELD AND THE COLOR OF THE DASHBOARD REFLECT OFF THE DASHBOARD, MAKING IT IMPOSSIBLE FOR THE CONSUMER TO SEE OUT OF THE WINDSHIELD. THE LOCAL DEALER CALLED NISSAN, AND NISSAN REFUSED TO ADMIT THAT THERE WAS A PROBLEM. THERE WAS ONLY 3,000 MILES ON THE VEHICLE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132299August 30, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT OWNS A 2005 NISSAN QUEST. THE VEHICLE MOVED WHILE IN GEAR. WHEN AT A SMALL INCLINE AND TAKING FOOT OFF THE BRAKE THE CAR WILL ROLL BACKWARDS. WHEN AT A SMALL DECLINE SHIFTING VEHICLE IN REVERSE AND TAKING FOOT OFF THE BRAKE THE CAR WILL ROLL FORWARDS THIS OCCURRED APPROXIMATELY 1 TO 2 MONTHS AFTER THE CONTACT PURCHASED THE VEHICLE. TOOK THE VEHICLE TO DEALERSHIP, WHO SAID THIS WAS NORMAL, THEY SHOULD NOT WORRY ABOUT IT, AND TO COVER THE BRAKE AS IF THE VEHICLE HAD MANUAL TRANSMISSION. HOWEVER, THIS IS VEHICLE HAS AUTOMATIC TRANSMISSION.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128968July 16, 2005
VISIBILITY:WINDSHIELD
I WAS ACCELRATING ONTO AN INTERSTATE HIGHWAY WHEN MY WINDSHIIELD CRACKED. THERE WAS NO REASON FOR THIS SINCE NO OTHER VEHICLES WERE IN THE VICINITY OF MY VEHICLE AND THE VEHICLE WAS NEW (1500 MILES). I REPORTED A STRESS FRACTURE TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND TO THE NISSAN CORP. EVERYONE I SPOKE WITH SAID SOMETHING HIT THE GLASS AND REFUSED TO CORRECT THE PROBLEM. THERE WAS NO EVIDENCE OF ANYTHING HITTING THE GLASS. MY MECHANIC AND AN INSURANCE INVESTIGATOR AGREED WITH ME. THE PROBLEM REMAINS UNRESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122242May 26, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER, SUSPENSION:FRONT, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, STRUCTURE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE CONTACT OWNED A 2005 NISSAN QUESTAND HAD SEVERAL PROBLEMS WITH THIS VEHICLE, SUCH AS AIR CONDITIONER COMPRESSOR WENT OUT/THE VEHICLE PULLED TO THE LEFT/TWO SLIDING DOORS VIBRATED WHILE IN MOTION/RIGHT PASSENGER DOOR WAS VERY HARD TO OPEN AND CLOSE, AND DASHBOARD MADE A FUNNY NOISE. ALSO, WHEN REACHING 30 MPH THE VEHICLE MADE A NOISE AND STOPPED. ALSO, DID THIS WHEN REACHING 60 MPH. THE BACK WINDOWS WHILE OPEN AND IN MOTION VIBRATED. SHE WAS AFRIAD THE WINDOWS WILL BREAK. CONTACT CHECKED INTO THE LEMON LAW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122193May 26, 2005
AIR BAGS:SIDE/WINDOW
2004 NISSAN QUEST MINIVAN HAD ALL SIDE AIRBAGS DELPOY WHILE TRAVELING 65 MPH WITH NO ACCIDENT TO CAUSE THE DEPLOYMENT. NISSAN HAS BEEN UBABLE TO EXPLAIN THE REASON FOR DEPLOYMENT AND HAS AGREED TO FIX THE VAN BUT PROVIDES NO ASSURANCE THAT THE VEHICLE IS SAFE. I HAVE REPEATLY ASKED FOR THE CAUSE OF THE ERRANT AND UNSAFE DEPLOYMENT OF ALL OF THE SIDE AIR BAGS AND EXPRESSED MY CONCERNS ABOUT THE SAFETY OF THE VEHICLE. NISSAN IS UNRESPONSIVE TO MY SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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