Nissan Quest Complaints (2004)

445 consumer complaints on file.

#10651100October 29, 2014
ENGINE, POWER TRAIN
VAN MAKES A RATTLE WHEN RPM'S ARE LOWER THAN 3000. IT'S THE TIMING CHAIN AS I WAS TOLD BY A MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648525October 17, 2014
AIR BAGS
MY HUSBAND WAS ACCELERATING AFTER BEING AT A COMPLETE STOP AT A SIGN AND THERE WAS AN EXHAUST PIPE IN THE MIDDLE OF THE ROAD. THE PIPE HIT OUR MUFFLER AND AFTER ABOUT 500 YARDS, BOTH THE PASSENGER AND DRIVER'S AIRBAG DEPLOYED AND THE CAR ALARM WENT OFF FOR 15-20 MINUTES. AFTER HAVING THE VAN TOWED TO AN AUTOBODY SHOP, THEY COULD ONLY FIND ONE POINT OF IMPACT IN THE MUFFLER. WE SPOKE TO NISSAN AND WERE TOLD THAT THERE WAS NO KNOWN ISSUES AND THEY WOULD NOT DO ANYTHING ABOUT THE ISSUE. OUR INSURANCE IS NOW TOTALING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632094September 10, 2014
STRUCTURE:BODY
I TOOK MY CAR TO THE MECHANIC FOR AN ALTERNATOR, MY MECHANIC DISCOVERED THAT THE FRONT SUBFRAME OF THE VEHICLE WAS RUSTED ALMOST THROUGH AND DEEMED THE CAR UNSAFE TO DRIVE. WE LOCATED A USED SUBFRAME WITH DIFFICULTY BECAUSE MANY OF THEM WERE LIKE THIS. SEEMS TO BE A PROBLEM WITH THE FRAME IN THIS VEHICLE. IF IT HAD CRACKED THERE WOULD HAVE BEEN AN ACCIDENT. NISSAN NORTH AMERICA IS UNINTERESTED BECAUSE I DID NOT GO TO THE DEALER. I HAVE THE RUSTED PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628546August 26, 2014
SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE TCS AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627530August 22, 2014
SERVICE BRAKES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT MENTIONED THAT SECOND BEFORE THE FAILURE OCCURRED, THE ABS AND THE TIRE PRESSURE MONITORING SYSTEM LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626735August 20, 2014
POWER TRAIN
LOUD KNOCKING NOISE FROM ARE OF TRANSMISSION BEING TOLD IT IS COMMON IN QUEST 2004 S THE GUIDE BECOME LOOSE AND RATTLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618831August 4, 2014
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC FOR AN UNRELATED ISSUE, THE MECHANIC INFORMED HER THAT THE SUB FRAME ON THE PASSENGER'S SIDE WAS SEVERELY RUSTED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617234July 29, 2014
ENGINE, POWER TRAIN
I WAS DRIVING WITH MY SON AND THE TRANSMISSION LINE SNAPPED. I WAS SCARED BECAUSE I DIDN'T KNOW WHAT HAPPENED. THANK GOD MY SON WHO IS DISABLED WAS NOT IN THE CAR. MY MECHANIC SAID THAT THIS SHOULD NOT HAPPEN. WHEN I GOT MY CAR BACK MY TRANSMISSION IS NOW VERY SICK. I HAVE ALWAYS MAINTAINED ALL FLUID CHANGES AT THE CORRECT TIME. MY CAR IS NOT THE SAME. NOW TODAY MY OIL PAN WAS "EATEN" FROM THE TRANSMISSION FLUID LEAKING. I HAVE HAD MANY ISSUES WITH MY QUEST. THIS CAR WAS NOT BUILT WITH PROPER PARTS. I CAN'T DRIVE IT BUT I HAVE TO KEEP IT FOR MY SON IS IN A WHEELCHAIR AND IS SEVERLY DISABLED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595425June 1, 2014
ELECTRICAL SYSTEM
DROVE IT TO A PARK ABOUT 1:00 P.M. STAYED THERE TIL ABOUT 3:00 PM GOT HOME PARKED IN FRONT OF HOUSE ON STREET. WENT IN BACK YARD FOR A BBQ ABOUT 20 TO 30 MINUTES LATER NOTICED IT STARTED TO SMOKE UNDER HOOD TOWARD THE REAR OF ENGINE COMPARTMENT ON PASSENGER SIDE ABOUT WHERE PASS. FEET WOULD BE OR BEHIND GLOVE BOX. WITHIN 5 MINUTES WE HAD FLAMES AND BY THE TIME THE FIRE DEPT GOT HERE IT WAS A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10593937May 25, 2014
STRUCTURE:BODY, WHEELS, ENGINE
I GOT OUT OF THE CAR, TURNED IT OFF AND WENT ON THE HOUSE MINUTES LATER THE CAR WAS ON FIRE. THE FLAMES WERE BIG AND THEY WERE IN THE FRONT PASSENGER SIDE OF THE ENGINE. I HAD JUST DROVE THE CAR ABOUT AN HOUR, THERE WAS NO SMELL NO SOUND NO INDICATOR LIGHTS NOTHING. THE FLAMES WERE BIG AND CAR WENT UP FAST. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10588677May 15, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION SLIPPED OUT OF GEARS WITHOUT WARNING. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588061May 13, 2014
TIRES, TIRES:SIDEWALL
SET OF 4 NEW GOODYEAR VIVA 2 TIRES PURCHASED FROM WAL-MART. ONE TIRE FAILED DUE TO SIDEWALL SEPARATION AT 72 MPH. WAS ABLE TO SAFELY MOVE FROM MIDDLE LANE TO RIGHT SHOULDER. WAL-MART REPLACED THE TIRE. TIRES HAVE ABOUT 2,900 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583466April 18, 2014
ELECTRICAL SYSTEM
MY VAN INDICATED A PROBLEM WITH A MIL ON THE DASH. AFTER GETTING IT TESTED THE CODE INDICATED AN ISSUE WITH A VENT VALVE P0447. I REPLACED THE SUGGESTED PART AND IT DID NOT FIX THE PROBLEM. AFTER RESEARCHING THE ISSUE, I FOCUSED MY ATTENTION ON THE ECM AS IT CONTROLS ALL THE SENSORS IN THE VEHICLE. I REMOVED THE ECM AND NOTICED RUST AND CORROSION RIGHT AWAY. NISSAN DOES NOT CONSIDER IT BE A DEFECT, HOWEVER THE ECM IS MOUNTED UNDER THE LEAF SCREEN WHERE WATER IS SUPPOSED TO DRAIN. UPON REMOVING THE COVER TO THE ECM IT WAS DISCOVERED THAT THE CORROSION FROM THE WATER ATE AWAY AT THE METAL AND CREATED A HOLE IN THE SEALED ECM AND ALLOWED WATER TO GET AND CAUSE DAMAGE TO THE CIRCUIT BOARD. MY PROBLEM WAS ONLY 1 SENSOR, BUT IT WON'T PASS REQUIRED EMISSION IN MY STATE. THERE WERE SOME REPORTS OF DRIVABILITY ISSUES BY OTHERS THAT HAD THE DEALER TELL THEM THEY NEED THE ECM REPLACED AND IT WAS NOT COVERED UNDER WARRANTY. THIS IS A DESIGN FLAW AND SHOULD BE REPLACED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583179April 16, 2014
POWER TRAIN
AFTER HAVING DRIVEN MY NISSAN QUEST TO A FRIEND'S HOUSE, I WAS ATTEMPTING TO BACK OUT OF THE DRIVEWAY. WHEN I SHIFTED INTO REVERSE, THERE WAS A LOUD THUD FROM THE TRANSMISSION. I WAS ABLE TO BACK OUT OF THE DRIVEWAY, BUT WHEN I SHIFTED INTO DRIVE, THERE WAS AGAIN A LOUD THUD. I ACCELERATED AND ALTHOUGH THE ENGINE RPM INCREASED, THE VAN HARDLY MOVED. I SHOULD HAVE BEEN GOING 25MPH, BUT WAS GOING ONLY 5MPH. I DISENGAGED THE OVERDRIVE BUTTON ON THE SHIFTER AND ATTEMPTED TO ACCELERATE AGAIN. I WAS ONLY ABLE TO GO 10MPH AND THE ENGINE RPM INDICATED 3500RPM. I PULLED THE VAN OVER TO THE CURB AND CAME TO A STOP. I SHIFTED INTO 3RD GEAR. THERE WASN'T AS LOUD OF A THUD, BUT THERE WAS A NOTICEABLE LURCH FORWARD. I WAS ABLE TO DRIVE IN 3RD GEAR TO GET HOME USING SIDESTREETS, HOWEVER, I WAS TURNING 3500 RPM AT 34MPH. THERE HAD BEEN NO INDICATION OF ANY ISSUES ON THE WAY OVER TO MY FRIEND'S HOUSE AND THE MAINTENANCE ON THIS VAN HAS BEEN PRETTY METICULOUS. THE AUTOMATIC TRANSMISSION FLUID LEVEL WAS CHECK AFTER I ARRIVED HOME AND THE LEVEL INDICATES THAT IT IS FULL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579231April 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE REVVED WITH HESITATION. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE OPERATE NORMALLY AFTER WAITING FOR ONE HOUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE CONTACT WAS UNCERTAIN OF THE MALFUNCTION DETECTED BY THE TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578048April 7, 2014
SERVICE BRAKES, AIR BAGS, SUSPENSION
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL SCRAPING NOISE HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE CALIPER, BRAKES, ROTORS, FRONT BRAKE, FRONT DRIVER'S SIDE WHEEL BEARING, PASSENGER'S SIDE LOWER CONTROL ARM, AND THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 114,000. UPDATED 06/15/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567265March 11, 2014
ENGINE AND ENGINE COOLING
2004 NISSAN QUEST. CONSUMER WRITES IN REGARDS TO A FAULTY DESIGN/ INSTALLATION OF ENGINE CONTROL MODULE. *SMD THE CONSUMER STATED THE ECM WAS INSTALLED DIRECTLY UNDER THE WINDSHIELD PLASTIC COWL. THE OPEN MESH COWL WOULD DRAIN ALL THE WATER DIRECTLY ONTO THE ECM. IT WAS HOW WATER DRIPPED ON THE ECM'S ENCLOSURE, THAT CAUSED THE CORROSION PREMATURELY. THE REPAIRMAN EVEN DECIDED NOT TO INSTALL THE REPLACEMENT IN ITS ORIGINAL BRACKET TO AVOID ACCUMULATING MOISTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560768January 21, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
NO INCIDENT YET. I WAS INFORMED BY NISSAN SERVICE THAT THE FRONT ENGINE AND SUSPENSION SUPPORT FRAME HAS A HOLE RUSTED THROUGH AND NEEDS REPLACEMENT. APPARENTLY THIS IS A KNOWN DESIGN ISSUE. THERE IS NO REASON A HOLE SHOULD FORM IN A FRAME SUPPORT MEMBER IF SAFELY DESIGNED. IT IS DIFFICULT FOR AN AVERAGE VEHICLE OWNER OR NON-NISSAN GARAGE TO NOTICE THIS PROBLEM SO MANY VEHICLES MAY HAVE IT. THE MOST OBVIOUS TIME THE FRAME WOULD BREAK WOULD BE DURING A HIGH SPEED BUMP. IT WOULD BE HAZARDOUS IF THE FRAME BROKE DURING TRAVEL RESULTING IN POSSIBLE LOSS OF CONTROL OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557811December 30, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE AUTOMATIC SLIDING DOOR BECAME PARTIALLY JAMMED. THE CONTACT ATTEMPTED TO CLOSE THE DOOR MANUALLY AND NOTICED THAT THE DOOR WAS NOT ON TRACK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554765December 4, 2013
ENGINE, ELECTRICAL SYSTEM
ON NOVEMBER 27, 2013, WHILE PARKED OUTSIDE OF MY HOME, MY 2004 NISSAN QUEST BURST INTO FLAMES. THE CAR WITHIN SECONDS WAS COMPLETELY ENGULFED IN FLAMES, AND THERE WAS NOTHING ANYONE COULD DO BUT GET AS FAR AWAY FROM IT AS POSSIBLE AND HOPE THERE WOULD BE NO INJURIES OR FATALITIES. THE CAR IS TOTALED, AND I NEED ANSWERS AS TO HOW A CAR THAT IS PARKED ALL OF A SUDDEN BURSTS INTO FLAMES. I BELIEVE THAT THIS NEEDS TO BE INVESTIGATED. MY 2004 NISSAN QUEST CUT OFF ON ME AT A STOP SIGN ON OCTOBER 31, 2013. WHEN I GOT OUT OF THE CAR I COULD SMELL ANTIFREEZE. I HAD IT TOWED TO COWLS NISSAN THAT EVENING. WHEN I GOT TO COWLS NISSAN THEY WERE ABOUT TO CLOSE, BUT I WAS ABLE TO RENT A CAR FROM THEM WHILE MINE WOULD BE GETTING LOOKED AT AND HOPEFULLY FIXED THE NEXT DAY. THE NEXT DAY A REPRESENTATIVE FROM COWLS NISSAN CALLED ME AND TOLD ME THAT THE REAR COOLANT PUMP NEEDED FIXING AND THAT'?S WHY THE CAR CUT OFF AND WOULDN'?T START. THEY REPLACED THE PUMP AND REFILLED IT WITH ANTIFREEZE. I HAD MY WINDSHIELD WIPERS FIXED BECAUSE THEY SAID AS THEY DID A COURTESY MULTIPOINT INSPECTION THE WIPERS WEREN'?T WORKING BECAUSE OF A WIPER LINK ISSUE. WHEN I WENT TO PICK UP THE CAR I NOTICED ON THE RECEIPT THAT THERE WAS AN OIL LEAK ISSUE AND AIR FILTER ISSUE THAT WAS DISCOVERED IN THE MULTIPOINT INSPECTION. THEY ALSO NOTED THAT MY TIMING CHAIN WAS NOISY AT STARTUP AND THAT IT WOULD NEED TO BE DIAGNOSED FURTHER TO GET TO THE ROOT OF THE PROBLEM. AT NO TIME WAS I TOLD THAT THE CAR WASN'T SAFE TO DRIVE. ON NOVEMBER 10, 2013 I NOTICED THAT THERE WAS A HUMMING SOUND COMING FROM THE CAR, OFF AND ON, AND THEN THE PASSENGER SIDE HEADLIGHT WENT OUT. I TOOK THE CAR IN TO FIX THE HEADLIGHT ON 11/22/2013, BUT I WASN'T HEARING THE HUMMING SOUND THEN. I STARTED HEARING THE HUMMING SOUND AGAIN CLOSE TO THANKSGIVING (11/26/2013) AND PLANNED TO TAKE THE CAR BACK IN AFTER THE HOLIDAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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