Nissan Quest Complaints (2004)

445 consumer complaints on file.

#10781457October 12, 2015
POWER TRAIN
ON 10/08/2015 - WITHIN 10 DAYS AFTER MY LAST SERVICING THRU NISSAN DEALER I LOST TRANSMISSION ON MY NISSAN QUEST 3.5 SE MODEL YEAR 2004 WITH MILEAGE 110000. IT WAS VERY PAINFUL EXPERIENCE AS VEHICLE HAD TO BE TOWED TO TOM WOOD DEALER WHERE ITS BEEN REPLACED AT A VERY HIGH COST FROM MY POCKET THAT I WAS NOT PREPARED. I WAS SURPRIZED ON THE TRANSMISSION FAILURE FOR SUCH A LOW MILEAGE BUT MORE SURPISE THAT THE DEALER COULD NOT DETECT IT DURING MULTI-POINT INSPECTION CHECK AFTER EVERY OIL CHANGE SERVICING. FOR THE SAKE OF RECORD, I HAVE PERFORMED ALL OF THE QUEST SERVICING (100%) THRU THE DEALER FROM WHERE I BOUGHT THIS VAN INITIALLY. ALSO I HAD REPLACED TRANSMISSION OIL AT 60K MILE SERVICING THAT WAS RECOMMENDED AT THAT TIME. THIS VAN IS WELL MAINTAINED AND STILL GOT THIS TRANSMISSION FAILURE IS A SURPIZE AND RAISES CONCERNS TO THE NISSAN DROPPING QUALITY. ALSO I WAS LOOKING ONLINE AND NOTICED QUEST 2004 HAS THIS PROBLEM, KNOWN FOR BAD TRANSMISSION. THERE ARE MANY COMPLAINTS AND CASE REPORTED AGAINST NISSAN USA. I AM REPORTING TO ALL 3 SITES THRU THIS LINK BELOW (CARCOMPLAINT, CAS AND NHTSA). HTTP://WWW.NISSANPROBLEMS.COM/TRENDS/TRANSMISSION-JERKING/ I PULLED OFF VERY DANGEROUSLY ON THE FREE-WAY WHEN THIS TRANSMISSION FAILURE HAD OCCURED, IT WOULD HAVE BEEN A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748245August 12, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
NISSAN QUEST CLUSTER LOSES ABILITY TO MONITER FUEL AND TEMPERATURE , WHICH CAUSED ME TO RUN OUT OF FUEL WHILE TRAVELLING AT A SPEED OF 55MPH. AFTER RESEARCHING ONLINE I SEE THERE IS A REPAIR BUT HOW DOES THE DEALER NOT SEE AN ISSUE WITH THIS PROBLEM. THE LCD SCREEN ESSENTIALLY PEEL AWAY FROM THE SCREEN DUE TO HEAT OR HUMIDITY . I SEE THIS AS A DANGER AND I FEEL IT PUTS MY FAMILY ALONG WITH OTHERS IN DANGER .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745858August 3, 2015
ENGINE
WHILE DRIVING IN THE FREEWAY, THE ENGINE SUDENLY STALLED, PULLED OVER AND TRIED A COUPLE OF TIMES AND ENGINE STARTED AGAIN, AFTER THAT THE STALL COTINUES HAPPENING WITH NO SIMPTOMS AT ALL, IT HAPPENS AT ANY TIME AND ANY CONDITION; DURING TRAFFIC DRIVING OR DURING HIGH SPEED DRIVING, DAY OR NIGHT. REALLY DANGEROUS BECAUSE SOME TIMES OTHER DRIVERS HAVE PROBLEMS TO AVOID CRASH WITH MY VAN THAT DOES NOT START AND CAN NOT BE MOVED AWAY. ALL KIND OF REVIEWS HAVE BEEN PERFORMED AND NO SUCCESS TO FIX THIS ISSUE. I HAVE READ THIS IS A VERY FREQUENT FAILURE FOR NISSAN QUEST VEHICLES; CAN YOU DO ANYTHING TO ASK NISSAN FOR A SOLUTION? A LOT OF MONEY HAS BEEN PAID FOR SENSORS, RELAYS, ECU, FUEL PUMP AND OF COURSE LABOR. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745548August 1, 2015
ENGINE
ONCE STARTED, THE ENGINE MAKES A TICKING SOUND. OVER THE LAST COUPLE OF MONTHS, THERE HAVE BEEN OCCASIONS WHILE DRIVING, THE VEHICLE WILL RAPIDLY DECELERATE, ENGINE LIGHT ILLUMINATES AND NOT BEGIN ACCELERATING ADEQUATELY UNTIL IT IS TURNED OFF AND RESTARTED. THE PROBLEM HAS ESCALATED TO COMPLETELY STALLING AND THE ENGINE LIGHT ILLUMINATES. AFTER A FEW ATTEMPTS, THE VEHICLE WILL RESTART, BUT THE PROBLEM IS OCCURRING MORE FREQUENTLY. A LOCAL MECHANIC DIAGNOSED THE PROBLEM AS THE TIMING CHAINS NEEDING TO BE REPLACED. AFTER FURTHER RESEARCH, I HAVE DISCOVERED CLASS ACTION LAWSUITS IN SOME STATES FOR PREMATURE FAILURE OF TIMING CHAINS ON 2004-2009 NISSAN QUEST, AMONG OTHER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744685July 29, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 45 MPH, THE TRANSMISSION SLIPPED AND MADE AN ABNORMAL NOISE FROM THE FRONT END OF THE VEHICLE. IN ADDITION, THE ODOMETER FAILED TO PROVIDE THE READING LEVEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, THE WATER PUMP, AND THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,681.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735628July 21, 2015
ENGINE, UNKNOWN OR OTHER
MY FAMILY'S 2004 NISSAN QUEST SPONTANEOUSLY STALLED WHILE BEING DRIVEN ON A TOTAL OF FIVE OCCASIONS SINCE PURCHASING THE VEHICLE ON JULY 9TH, 2015. THE FIRST INCIDENT OCCURRED ON ABOUT JULY 13TH, 2015 IN A PARKING LOT WHILE MOVING AT A LOW SPEED OF NOT MORE THAN TEN MILES AN HOUR BUT EVERY STALLING INCIDENT SINCE THEN WAS WHILE THE VEHICLE WAS BEING DRIVEN ON ROADS AT VARIOUS SPEEDS OVER TEN MILES AND HOUR AND UNDER FIFTY MILES AN HOUR. WHEN THE VEHICLE IS BEING DRIVEN BEFORE STALLING THERE ARE NO SIGNIFICANT INDICATIONS BEFORE HAND TO INDICATE THAT THERE IS ANYTHING WRONG WITH THE VEHICLE EXCEPT THAT ON THE LAST FEW OCCASIONS WE HAVE NOTICED THAT A SECOND OR TWO BEFORE STALLING THE CHECK ENGINE AND SLIP LIGHTS GLOW. AFTER STALLING THE VEHICLE RESTARTS EITHER ON A FIRST ATTEMPT OR A SECOND ATTEMPT. THE VEHICLE DOES NOT STALL EVERY TIME IT IS DRIVEN EITHER. ALTHOUGH I DO NOT HAVE ANY MECHANICAL EXPERTISE, SOME ONLINE RESEARCH INTO THIS MATTER SUGGESTS THAT ON 2004 MODELS, AND FIXED IN LATER MODELS, THERE MAY BE AN ISSUE WITH CORROSION TO THE ECM DUE TO THE PLACEMENT OF THE MODULE IN A LOCATION THAT IS SUBJECT TO WATER INTRUSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733491July 12, 2015
POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING MY VAN AND I CAME TO A STOP ON A HILL AND IT WOULDN'T GO, I HAD TO PUSH THE PEDAL TO THE FLOOR TO GO. AND IT WON'T GO IN REVERSE EITHER. I HAD POWER PROBLEMS YEARS AGO BUT TURNING MY VAN OFF AND BACK ON 'FIXED' THE PROBLEM. ALSO THE TIMING CHAIN ISSUE HAS BEEN GOING ON FOR YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730443June 25, 2015
UNKNOWN OR OTHER
WHEN WE WENT TO REPLACE THE LOWER CONTROL ARM ON THE PASSENGER SIDE OF THE VEHICLE A SOFTBALL SIZE HOLE IN THE SUBFRAME CAUSED BY RUST WAS DISCOVERED. AS A RESULT OF THE CAR BEING UP ON JACKS, THE SUBFRAME SNAPPED IN HALF. AFTER RESEARCHING THIS PROBLEM, WE HAVE DISCOVERED THAT THIS IS A COMMON OCCURRENCE, IN NISSAN QUESTS AND IS CAUSED IN PART BECAUSE OF POOR DRAIN LOCATION FOR THE AIR CONDITIONER. IT IS OUR UNDERSTANDING THAT NISSAN IS AWARE OF THIS PROBLEM AND HAS ADDRESSED IT WITH WARRANTIES IN OTHER MODELS, BUT NOT THE QUEST. WHICH, I NOW MUST FORK OUT AT A MINIMUM OF $2,000 TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726720June 23, 2015
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE SLIP AND TCS WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE CAR SUDDENLY SHUTS OFF. IT RECURRED SEVERAL TIMES. THE VEHICLE WAS DIAGNOSED BY AUTOZONE AND READS ERROR CODE P0340. AS A RESULT THE CAMSHAFT SENSOR WAS REPLACED BUT THE PROBLEM STILL EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724189June 9, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
ATTEMPTING TO GET ON THE INTERSTATE. ACCELERATED, BUT RPM'S WENT UP TO 5 OR 6 BUT THE SPEED DID NOT INCREASE. HUSBAND TRIED TO MANUALLY SHIFT, BUT VEHICLE WOULD NOT GO INTO OVERDRIVE. WE PULLED OFF THE ROAD, TURNED VEHICLE OFF AND RESTARTED. VEHICLE REACTED CORRECTLY TO ACCELERATING WITH JUST A LITTLE SLUGGISHNESS. TRANSMISSION FLUID WAS CHECKED AND IT WAS FINE. UNFORTUNATELY, DAY TRIP WAS CANCELLED AND CHILDREN WERE VERY DISAPPOINTED, BECAUSE WE WERE AFRAID TO BE TOO FAR FROM HOME AND NOT BE ABLE TO GET BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724190June 9, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
CHILDREN WAS ENTERING VEHICLE AND DOOR SPONTANEOUSLY CLOSED ON HAND. THIS HAS HAPPENED PERIODICALLY SINCE, BUT NEVER WITH THE EXACT SAME CIRCUMSTANCES. IE OPENED DOOR TO LOAD PACKAGES, TURNED BACK AROUND AND DOOR STARTED CLOSING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10723754June 6, 2015
POWER TRAIN
THE TRANSMISSION SLAMS YOU INTO GEAR AND THEN WONT SHIFT.. MAKES THE VAN UNDRIVEABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722783June 1, 2015
VEHICLE SPEED CONTROL, ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE WAITING AT A STOP LIGHT, THE ENGINE SURGED AND THE VEHICLE WAS FORCED OUT INTO A FOUR-WAY INTERSECTION. AFTER A FEW SECONDS, THE ENGINE WENT BACK TO IDLING NORMALLY. ON FEBRUARY 9, 2015, WHILE WAITING AT A RESTAURANT DRIVE THRU, THE ENGINE SURGED FORWARD WHILE THE BRAKES WERE ENGAGED AND CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. THE CONSUMER STATED ON THREE OCCASIONS, THE ENGINE REVVED, AND LUNGED FORWARD AS HE WAS BRAKING, CAUSING HIM TO LOOSE CONTROL OF THE VEHICLE WHICH RESULTED IN HIM HITTING A HANDICAP PARKING SIGN. THE CONSUMER STATED IN EACH CASE, HIS FOOT WAS ON THE BRAKE, THE SURGE CAME WITHOUT WARNING, THE ENGINE CHOKED, BUT DID NOT DIE, AFTER THE INITIAL SURGE, THE ENGINE RETURNED TO BACK TO NORMAL, HE WAS UNABLE TO STOP THE VEHICLE FROM ACCELERATING, AND THE ENGINE WAS AT NORMAL OPERATING TEMPERATURE. UPDATED 03/02/16.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10714604May 5, 2015
ENGINE, POWER TRAIN
OVER THE LAST 6 MONTHS, THE TRANSMISSION IN OUR 2004 QUEST HAS SLIPPED OUT OF GEAR WHILE DRIVING DOWN THE ROAD. THIS HAS CAUSED A SAFETY CONCERN FOR MY WIFE AS TRAFFIC MOUNTS AROUND US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712775April 27, 2015
ENGINE, ELECTRICAL SYSTEM
2004 NISSAN QUEST. CONSUMER WRITES IN REGARDS TO ECM CORROSION PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STALLED AND IT WOULD NOT RE-START. THE DEALER INFORMED THE CONSUMER THE INTELLIGENT POWER DISTRIBUTION MODULE WOULD ALSO NEED TO BE REPLACED IN ORDER FOR THE VEHICLE TO RUN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713089April 27, 2015
STEERING, SUSPENSION, VEHICLE SPEED CONTROL
HAD THE VEHICLE SINCE 2004 AS THE ORIGINAL OWNER. VEHICLE HAS NOT BEEN IN AN ACCIDENT. HEARD A LOUD CLUNK WHEN DRIVING AFTER REMOVING FOOT FROM BRAKE AND AFTER GOING OVER BUMPS. TURNED OUT THE METAL SUBFRAME OF THE VEHICLE HAS COMPLETELY RUSTED OUT AND SEPARATED FROM THE FRAME OF THE VEHICLE. THE STEERING CROSSARMS AND BALL JOINT ARE LOOSE BECAUSE OF THIS. IT'S A $4000 REPAIR AND CAR HAS ONLY 120K MILES. HAD TO GET NEW CAR. DEALER SAID IT'S NOT SAFE TO EVEN DRIVE AND NOT WORTH FIXING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694408March 16, 2015
ELECTRICAL SYSTEM
ODOMETER , GAS GAUGE. TEMPERATURE GAUGE, STOPPED WORKING, ON THE LEFT SIDE OF DASH MAKING THE VEHICLE NOT BE ABLE TO PASS INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683014February 12, 2015
ENGINE AND ENGINE COOLING
QUEST WILL JERK EXTREMELY HARD AFTER SLOWING DOWN OR LETTING OF ON THE GAS AND THEN RETURNING TO NORMAL SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681085February 4, 2015
ELECTRICAL SYSTEM
MY BATTERY KEEPS GOING DEAD IF THE VAN SITS MORE THEN A DAY. I TOOK IT TO A LOCAL MECHANIC BUT HE COULD NOT FIND THE PROBLEM. WHEN I PICKED UP MY VAN THE LEFT SIDE OF THE DASH DOES NOT WORK. I LOOKED UP COMPLAINTS ON THE COMPUTER AND THEY ARE THE SAME AS MINE. THE ECM HAS RUSTED BECAUSE OF THE PLACEMENT IN THE VAN 2004 THROUGH 2009 ARE IN THE SAME PLACE. I CALLED NISSAN BUT THE SAID THEY HAD NO IDEA WHAT I WAS TALKING ABOUT THAT I COULD NOT BELIEVE EVERY THING I READ ON THE INTERNET. THIS IS BAD BECAUSE NOW I CAN NOT GET MY VAN INSPECTED BECAUSE THE DASH DOES NOT WORK. I NEED MY VAN TO GO TO WORK. IT CUTS OFF FOR NO REASON. I CANNOT TELL HOW MUCH GAS I HAVE. I CAN TELL HOW MANY MILES I HAVE THAT WAS THE SECOND THING THAT WENT. THE FIRST WAS THE RADIO. THEY TOLD ME AT NISSAN THAT I HAD TO TAKE IT TO A NISSAN MECHANIC BUT I CAN NOT AFFORD $110.00 AN HOUR. THIS SHOULD BE A RECALL BECAUSE ALL 2004 TO 2009 VAN ARE MADE THIS WAY AND ARE HAVE ELECTRICAL PROBLEMS. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678549January 23, 2015
SEATS
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, A RATTLING NOISE EMITTED FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE NOISE CAME FROM THE BRACKET THAT HOLDS THE SEAT IN THE UPRIGHT POSITION. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN THE SEAT WAS IN THE UPRIGHT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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