Nissan Quest Complaints (1996)
134 consumer complaints on file.
- #10069580January 15, 2004VISIBILITY
SLIDING SIDE DOOR DOES NOT SAY BACK (LOCK) WHEN OPENED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10069968January 15, 2004ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
MY QUEST WOULD TAKE A LONG TIME TO GET HEAT INTO THE INTERIOR. RECENTLY IT STARTED OVERHEATING AS WELL. I REPLACED THE THERMOSTAT, BUT ALL THE INSTRUCTIONS SAY TO INSTALL THE THERMOSTAT SO THE SPRING IS FACING TO THE INSIDE OF THE ENGINE. HOWEVER, THE T'STAT LISTED FOR THIS VEHICLE WILL NOT FIT WITH THE SPRING TO THE INSIDE OF THE ENGINE; AND THE ORIGINAL T'STAT (I DON'T THINK IT HAS EVER BEEN REPLACED - IT HAD NISSAN ON IT) WAS INSTALLED WITH THE SPRING END FACING THE HOSE END. SO I INSTALLED A SHORTER T'STAT SO THE SPRING WOULD FIT TOWARD THE ENGINE. NOW THE INTERIOR GETS HEAT QUICKLY, BUT THE ENGINE STILL OVERHEATS. THE RADIATOR CAP HAS BEEN REPLACED, AND THE COOLING SYSTEM FLUSHED. THE PROBLEM EPRSISTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10070045January 15, 2004AIR BAGS, UNKNOWN OR OTHER, SUSPENSION, SEAT BELTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN, EQUIPMENT:ELECTRICAL
WEIRD ELECTRICAL PROBLEMS,I HAVE TAKEN TO 2 DIFFERENT PEOPLE, 1 OF WHICH SPECIALIZES IN TRANSMISSIONS, THE PROBLEM IS THAT WHEN THE VEHICLE IS WARMED UP THE TRANSMISSION DOESN'T KNOW WHAT GEAR IT IS IN, ON INITIAL INVESTIGATION THE PROBLEM APPEARS TO BE THE TROTTLE POSITION SENSOR BUT THAT WAS REPLACED AND STILL NO FIX. THEY HOOKED UP COMPUTERS TO THE CAR WHILE DRIVING AND SAY THE COMPUTER DOESN'T READ THE TPS BEING OPERATIVE DURING DRIVING BUT NO PROBLEMS CAN BE FOUND WITH THE WIRING AND COMPUTER BOARD. WHEN THE ENGINE TRANSMISSION STARTS TO MESS UP THE LOCKS START TO LOCK AND UNLOCK BY THEMSELVES WHILE DRIVING, THE CHECK ENGINE LIGHT IS ON AND THE OVERDRIVE LIGHT BLINKS OFF AND ON. AT ONE TIME THE AIR BAG LIGHT COME ON FOR NO REASON IT WAS CHECKED AND PROBLEM FOUND. THE SLIDING DOOR LATCH BROKE WITHIN A COUPLE OF MONTHS OF BUYING. THE BACK WINDSHIELD WIPER MOTOR WOULD ALSO COME ON BY ITSELF, WE ENDED UP TAKING THE FUSE OUT FOR THAT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10070416January 15, 2004AIR BAGS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL
ENGINE LIGHT ON - COMPUTER CODE: ANTI-KNOCK SENSOR ESTIMATED REPAIR @$350. DID NOT REPAIR; RESET SYSTEM, LIGHT DID NOT REAPPEAR FOR 3,000 MILES, RESET AGAIN. DOOR LOCKS INTERMITTENT PROBLEM, ESP. WITH SLIDER. AIRBAG LIGHT FLASHING, CANNOT AFFORD REPAIR. READ LIGHT BURNING OUT BULBS (TWICE WITHIN 3 MOS.) AFTER MARKET REPAIR CAUSED DIFFERENT PROBLEM.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10070593January 15, 2004FUEL SYSTEM, GASOLINE
THE INTERIOR OF VAN WOULD FILL WITH A GAS ODOR. IT ALSO HAD A GAS LEAK WHEN THE TANK WAS FILLED. I HAD IT CHECKED OUT AT THE DEALER AND THEY INFORMED ME THAT IT WAS RELATED TO A MANUFACTURER'S RECALL OF THE FUEL FILLER VENT HOSE. THEY REPAIRED IT AND REPLACED THE VENT HOSE, BUT THE ODOR CONTINUED. I TOOK IT BACK FOR A SECOND TIME BUT THE DEALER COULD NOT FIND ANYTHING WRONG WITH IT. THE GAS ODOR WOULD COME ON MAINLY WHEN THE A/C WAS ON. I CONTACTED CUSTOMER SERVICE AT THE DEALER AND ALL THEY COULD TELL ME IS THAT THEY COULD NOT FIND ANYTHING WRONG. 1 YEAR LATER AFTER LIVING WITH THIS GAS ODOR MY VAN EXPLODED AND THE ENTIRE ENGINE BURNED. I'VE CALLED NISSAN AND ALL THEY CAN TELL ME IS THAT THE VEHICLE IS NOT UNDER WARRANTY ANYMORE AND THE FIRE IS NOT RELATED TO THE RECALL BECAUSE IT WAS ONLY THE VENT HOSE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10052933January 12, 2004LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1. DRIVER DOOR LOCK WILL NOT OPEN AT LEASE ONCE A DAY. REPLACED ACTUATOR BY DEALER ON 6/14/00, WORKED FOR ABOUT A YEAR THEN STARTED DOING SAME THING AGAIN PLUS. 2. SLIDING DOOR OPENS AND THE AJAR LIGHT COMES ON DAILY OR WHENEVER A BUMP IN THE ROAD IS HIT. 3. REAR DOOR HAS TO BE OPENED AND HAS TO BE MANUALLY RESET FOR ALL THE DOORS TO LOCK. THE NUMBER OF FAILURES, 1890 IS AN ESTIMATE, EVERY TIME I DRIVE THIS CAR, WHICH BELONGS TO MY WIFE THE DOORS ACT AS DESCRIBED, MY WIFE HAS BEEN COMPLAINING SINCE 1998. THE DEALER SUGGESTED REPLACING THE LOCKS, BUT AFTER READING SEVERAL OF THE OTHER COMPLAINTS FROM THIS SITE, I FEEL THAT THIS WOULD NOT FIX THE PROBLEM. THANK FOR YOUR HELP. WAYNE PLAISANCE *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10051248December 29, 2003LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE A NISSAN QUEST 1996 - I REPORTED A DOOR LATCH POPPING OPEN IN APRIL 2001 WHEN THE CAR HAD 50,000 MILES. SINCE THEN THE LATCH WAS REPLACED AND HAS BEEN ADJUSTED A NUMBER OF TIMES. THE DOOR CONTINUES TO FAIL AND POP OPEN OR RATHER GO AJAR AND THE INSIDE LIGHTS ILLUMINATE. THIS MAKES FOR A NUMBER OF UNSAFE DRIVING CONDITIONS. FIRST THE DOOR COULD SLIDE OPEN ALL THE WAY ENDANGERING MY CHILDREN. IF I WERE TO BE IN AN ACCIDENT, THERE IS NO GUARANTEE THAT THE DOOR WILL REMAIN CLOSED AND INTACT. THIRD, DRIVING AT NIGHT AND SUDDENLY HAVE THE INTERIOR LIGHTS ILLUMINATE MAKE IT DIFFICULT TO SEE AND DRIVE. THE ORIGINAL COMPLAINT WAS ODI745323. I RECENTLY SPOKE DIRECTLY WITH JEFF AUSTIN AT NISSAN CONSUMER DIVISION - PHONE NUMBER 1-800-NISSAN1 EXTENSION 8441. HE INDICATED THAT THERE WAS NOT ANY RECORD OF THIS OCCURRING IN OTHER VEHICLES AND SPOKE TO THE DEALERSHIP - THEY TOLD ME SINCE I WAS THE ONLY COMPLAINT AND THE MILEAGE WAS OVER 60,000 THERE WAS NOTHING THAT THEY COULD DO TO ASSIST ME AND THAT I SHOULD SEEK BODY REPAIR TO RESOLVE THE PROBLEM. THIS HAS BEEN OCCURRING FOR THE LAST 30,000 MILES AND IS GOING ON 4 YEARS. I REFUSE TO PAY ANYTHING FURTHER TO HAVE THIS RECTIFIED. THIS IS A DEFECT AND NEEDS TO BE RESOLVED TO MY SATISFACTION. I HAD SPOKEN PREVIOUSLY WITH DAN NEFF (310) 771-5463 AND THE INITIAL CHANGE OF THE LOCK MECHANISM APPEARED TO HELP FOR A SHORT PERIOD. I PAID FOR THAT FIX. SHORTLY AFTER I SPOKE WITH MR. NEFF THE PROBLEM BEGAN OCCURRING AGAIN AND HAS SINCE THAT TIME. NISSAN HAS BEEN UNWILLING TO BELIEVE THAT THERE IS A PROBLEM, AND YET THERE HAVE BEEN NUMEROUS OTHER INCIDENTS AS DEMONSTRATED BY THE WEB PAGE SEARCH INCLUDING ODI'S 602908, 703853, 845494, 721420, 864190, 10049456, 863863, 754162, 602996, 848600, 745164, 745414, 10001339, 10022724 I WANT THIS ISSUE RESOLVED, I WANT THE DOOR FIXED AND I DO NOT FEEL THAT I AM RESPONSIBLE FOR PAYING ANYTHING FURTHER TO ENSURE THAT THIS DEFECT IS REPAIRED TO MY SATISFACTION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10049456December 9, 2003LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCKS WILL LOCK/UNLOCK INTERMITTENTLY, REAR PASSENGER SIDE LIGHTING ASSEMBLY WENT OUT, SLIDING DOOR WILL AJAR WHILE IN OPERATION, AND TAPPING NOISE FROM ENGINE HAS NOT BEEN RECOGNIZED BY MECHANICS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10050051December 4, 2003FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING AT 40 MPH, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE DEALER STATES THE FUEL TANK WAS THE CAUSE. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10048421November 20, 2003FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
NHTSA#00-V-419-001: VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK. SECONDLY, THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND. THIRD, THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL. DEALER DIDN'T HONOR THIS RECALL DUE TO THE VIN, AND THEY CHARGED $200.00 DOLLARS TO FIX IT. *PH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10043270October 20, 2003VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WE HAVE PROBLEMS WITH THE DOORS LOCKING AND UNLOCKING FOR NO REASON WHILE DRIVING. WINDOWS ON DRIVER AND PASSENGER SIDE WHERE LOWERED WHILE DRIVING; THEN WHEN RAISED ON THE DRIVERS SIDE IT WOULD MOVE. WITH ENGINE TURNED OFF TRIED TO RAISE WINDOW, NO SUCCESS. FOUND RECALL 98V-012.002 TURNED ENGINE ON, THEN OFF, OPENED ONLY PASSENGER DOOR AND THEN WINDOW WOULD GO UP. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10030773August 4, 2003LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1996 NISSAN QUEST DOORS LOCK AND UNLOCK ON THEIR OWN.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10030272July 28, 2003FUEL SYSTEM, OTHER
HAD GASOLINE SMELL FOR QUITE A WHILE. THE DEALER INFORMED ME OF A RECALL ON A VAPOR VENT HOSE FOR MY VAN AND REPLACED IT BUT THE GASOLINE SMELL NEVER WENT AWAY. I TOOK IT BACK A SECOND TIME BUT THE DEALER COULD NOT FIND ANYTHING. LESS THEN A YEAR AND WHILE DRIVING WITH THE SAME SMELL OF GASOLINE COMING THROUGH THE A/C MY VANT CAUGHT ON FIRE, AND WITHIN SECONDS EVERYTHING UNDER THE HOOD WAS ENGULFED IN FLAMES. I CALLED NISSAN BUT THEY TELL ME THE VAN IS NO LONGER UNDER WARRANTY SO THERE IS NOTHING THEY CAN DO FOR ME. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10026626July 2, 2003TIRES
VEHICLE TIRE DEFLATED CAUSING VEHICLE TO RUN OFF THE ROAD. NAR 07/02/2003 *MR THE VEHICLE RAN OFF THE ROAD TO THE RIGHT AND STRUCK A MILE MARKER THEN RAN INTO A DITCH. THE CONSUMER WAS NOT HURT DURING THIS ACCIDENT (OHIO TRAFFIC CRASH REPORT). *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10022724June 10, 2003LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING SLIDING DOORS OPENED WITHOUT WARNING. DEALER NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10018890May 18, 2003POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
THE COLUMN SHIFTER IS VERY "SLOPPY" AND HARD TO GET INTO THE RIGHT GEAR. THE SHIFTER POPS OUT OF PARK. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10018632May 13, 2003CHILD SEAT:RETRACTOR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, SEAT BELTS:FRONT:RETRACTOR, EQUIPMENT, ELECTRICAL SYSTEM
ENGINE KNOCK,ENGINE FAILURE, REPLACE CORRODED THROTTLE BODY, GAS SMELL LEAKS INTO INTERIOR, FAULTY FRONT PASSENGER SEAT BELT RESTRAINT,VEHICLE NOW HAS 110,000 MILES ON IT AND IS IN THE SHOP FOR A NEW FUEL PUMP. EXCESSIVE NOISE POLLUTION WHEN DRIVING, FAULTY REAR HATCH LOCK(ELECTRICAL), FAULTY ELECT. PWR. DOOR LOCKS, LOCKS WHEN NOT TOUCHED. THIS VEHICLE IS WHAT LEMON LAWS WERE INTENDED FOR YET NISSAN IS IN DENIAL ABOUT ALL THE PROBLEMS OWNERS HAVE ENDURED WITH NO COMPENSATION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10013927April 3, 2003FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE CAR HESITATES, COUGHS AT INTERVALS LIKE IT IS MISS-FIRING. A THROTTLE CLEAN, MANIFOLD CLEAN AND TANK FILTER CLEAN HAVE ALL BEEN PERFORMED AND STILL IT JOLTS AND APPEARS FOR A SPLIT SECOND LIKE IT IS GOING TO STALL AND DIE. STARTED JUST WHEN STOPPED OR IDLING NOW IS APPARENT WHEN DRIVING ON HIGHWAY AT HIGHWAY SPEED. PROBLEM IS UNRESOLVED AS YET.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10001339December 20, 2002LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING OR EVEN IF THE VEHICLE IS PARKED, THE SLIDING DOOR LOCK WILL UN-LATCH AND DOOR WILL OPEN BY ITSELF AND THE INTERIOR LIGHTS WILL ALSO COME ON. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8020368October 8, 2002STRUCTURE:BODY:DOOR
CONSUMER STATES THAT WHILE DRIVING THE SLIDING DOOR WILL POP OPEN EVEN IF DOOR HAD BEEN LOCKED. *MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0