Nissan Leaf Complaints (2011)

95 consumer complaints on file.

#11102456June 18, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN LEAF. THE CONTACT STATED THAT AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE AIR BAG SEAT SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 31686373. THE MANUFACTURER REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101830June 14, 2018
AIR BAGS
PASSENGER AIR BAG SEAT PRESSURE SENSOR FAIL. PASSENGER AIR BAG OFF LIGHT ILLUMINATE WHEN FRONT PASSENGER OCCUPIED THE SEAT ALSO FLASHING AIRBAG LIGHT ON THE DASH BOARD. ERROR CODE B1018. DEALER WANTS WHOLE SEAT REPLACEMENT COST $3000. NO NISSAN WARRANTY OR RECALL ON 2011 NISSAN LEAF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052546December 5, 2017
AIR BAGS
SO, APPARENTLY THE 2012 - 2014 NISSAN LEAF HAD AN ISSUE WITH THE PASSENGER AIRBAG SENSOR AND IS COVERED BY RECALL, BUT NOT THE FIRST YEAR MODELS, 2011. IS THIS TO ASSUME THAT THE SENSOR IS DIFFERENT FROM THE FIRST TO THESE SUBSEQUENT YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031919October 5, 2017
ELECTRICAL SYSTEM
I BELIEVE THE BATTERY WAS RIGGED INTO RUNNING LOW RIGHT AFTER THE WARRANTY RAN OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005959July 17, 2017
SERVICE BRAKES
INTERMITTENTLY, LITTLE OR NO BRAKING FORCE MAYBE BE AVAILABLE WHEN THE CAR IS PUT IN GEAR AFTER INITIAL KEY-ON FOLLOWING ABOUT 10 MINUTE KEY-OFF AFTER A 20-30 MINUTE DRIVE CYCLE. THE FAULT IS MORE LIKELY TO OCCUR IN WARM WEATHER. PUMPING THE BRAKES ONCE BEFORE PUTTING THE CAR IN GEAR WILL CLEAR THE PROBLEM. IF THE BRAKES ARE NOT PUMPED THE CAR WILL CONTINUE TO ROLL DUE TO THE RESIDUAL TORQUE FROM THE ELECTRIC DRIVE THAT EXISTS EVEN WHEN THE ACCELERATOR IS NOT DEPRESSED. I TOOK THE CAR TO A NISSAN DEALER WHO CHARGED $209 FOR ANALYSIS AND TO APPLY A, "SOFTWARE UPGRADE," TO THE CAR'S COMPUTER SYSTEM. IT S NOT YET KNOWN IF THE SOFTWARE RESOLVED THE ISSUE DUE TO INTERMITTENT NATURE. THIS ISSUE COULD POSE A HAZARD FOR ITINERANT DRIVERS OF LEAFS WITHOUT SOFTWARE UPGRADE BECAUSE THOSE DRIVERS WOULD NOT KNOW BRAKE PUMPING ALLEVIATES THE PROBLEM. THE NORMAL REACTION IS TO PRESS THE BRAKES HARDER WITHOUT LIFTING, WHICH HAS NO EFFECT ON RESTORING BRAKE FORCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005502July 15, 2017
AIR BAGS
2011 NISSAN LEAF PASSENGER SEAT OCCUPANT SENSOR OFF WHEN PASSENGER IS IN SEAT. I TOOK IT TO DEALER WHO INSPECTED HARNESS AND CONNECTIONS UNDER FRONT SEAT FOR WEAR OR DAMAGE. NO FINDINGS. FOLLOWED INSPECTION PROCEDURES IN ESM. I WAS TOLD THAT VEHICLE WILL REQUIRE A SEAT CUSHION REPLACEMENT WITH OCCUPANT DETECTION CONTROL UNIT. COST APPROXIMATELY $2,900 AND NO GUARANTEE OF FIX. MAY NEED AIR BAG CONTROL UNIT REPLACEMENT. SEEMS TO BE THE SAME PROBLEM AS THE 2013 - 2016 RECALL, BUT 2011 DID NOT GET RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992853June 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN LEAF. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FOR THE FRONT PASSENGER SIDE ILLUMINATED. THE DEALER (COGGIN NISSAN ON ATLANTIC IN JACKSONVILLE 10600 ATLANTIC BLVD, JACKSONVILLE, FL 32225 (904) 302-8231) DIAGNOSED THAT THERE WAS AN OCS ERROR FAILURE, IN WHICH THE FRONT PASSENGER SIDE AIR BAG COULD DEACTIVATE OFF OR FAIL TO FUNCTION. THE DEALER AND MANUFACTURER VERIFIED THAT THE FAILURE WAS RELATED TO AN AIR BAG RECALL, BUT THE VIN WAS EXCLUDED. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981559May 1, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN LEAF. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HAD BEEN CHARGED THE ENTIRE NIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT DUE TO THE VEHICLE BEING INVOLVED IN A CLASS ACTION LAWSUIT, THEY WOULD NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,769.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885404July 17, 2016
SERVICE BRAKES
I HAVE HAD THE CAR INTO THE DEALER TWICE IN THE PAST 1 1/2 YEARS TO 'REPROGRAM' THE GRABBY BRAKES. THEY GET VERY SENSITIVE WHEN BRAKING BELOW 25 MPH. THEY GRAB, LET GO, GRAB, AND LET GO. I AM NOW BEING TOLD THAT IT WILL COST ME OVER $100 JUST FOR THEM TO LOOK AT THEM A THIRD TIME. I AM TIRED OF THE BANDAID APPROACH AND WANT IT FIXED BUT SHOULD NOT HAVE TO PAY A PENNY FOR IT. THE CAR JUST TURNED 40,000 MILES. I LOVE IT EXCEPT THIS ANNOYING AND POSSIBLY DANGEROUS BRAKING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871280May 27, 2016
SERVICE BRAKES
I ECHO SO MANY OTHERS WHO HAVE HAD THE EXPERIENCE OF THE BRAKES BEING OUT OF ONE'S CONTROL AT LOW SPEEDS. INSTEAD OF ALLOWING FOR A SMOOTH, SLOW DECELERATION, THE BRAKES ACTIVATE HARD END END UP JERKING THE CAR. THERE HAVE BEEN TIMES WHEN THIS HAS BEEN REALLY FRIGHTENING. ENOUGH PEOPLE HAVE COMPLAINED ABOUT THIS THAT IT SHOULD BE LOOKED INTO! IT'S HARD TO RECALL EXACTLY THE CONDITIONS UNDER WHICH THIS HAPPENS, BECAUSE IT'S INTERMITTENT, BUT MOSTLY AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863130May 4, 2016
SERVICE BRAKES
WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE GOES FROM A SOFT BRAKING TO A JOLTING STOP AT SPEEDS BELOW 20 MPH. THE VEHICLE JERKS SEVERLY WHEN BRAKING AND I AM ALSO VERY CONCERNED THIS WILL BE A PROBLEM ON WET ROADS AND I'M WORRIED ABOUT BEING REAR-ENDED AS IT STOPS SUDDENLY. I EXPERIENCE THIS EVERYDAY THAT I DRIVE IT. NOW, THE BRAKES HAVE ALSO BEEN RELEASING WHEN I'M TRYING TO STOP AT HIGHER SPEEDS, GIVING THE FEELING THAT I MAY NOT GET STOPPED IN TIME. AND THIS IS ONLY GETTING WORSE. THE CAR ESPECIALLY JOLTS WHEN CREEPING FORWARD AT A LIGHT OR INTO A PARKING SPOT. THE RELEASING, WHERE I FELT LIKE I COULD NOT STOP THE CAR, I HAVE EXPERIENCED RECENTLY ALSO HAPPENED IN THE SAME SITUATIONS. THE CAR WILL ALSO OCCASIONALLY CREEP FORWARD WHEN THE CAR WAS STOPPED, AND THE BRAKE PEDAL IS STILL DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861571April 26, 2016
AIR BAGS
PASSENGER AIRBAG TURNED OFF. CANNOT TURN BACK ON. NOW HAVE FLASHING RED WARNING LIGHT. SEEMS RIDICULOUS TO HAVE THIS SAFETY FAILURE FAIL ON A CAR BOUGHT IN AUGUST 2011. NISSAN DEALER (ELK GROVE, CA) SAYS THEY'VE NEVER HEARD OF THIS. I DON'T BELIEVE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853891April 6, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLES ELECTRIC WINDOWS MALFUNCTION. WINDOW WILL NOT OPEN OR CLOSE ON THE DRIVERS SIDE, BUT THE OTHERS WILL. MANY LEAF OWNERS ARE HAVING THE SAME ISSUES. PLEASE LOOK INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819773January 12, 2016
SERVICE BRAKES
BRAKES DID NOT WORK AFTER ENGAGING DRIVE FROM STATIONARY POSITION. AFTER A FEW MOMENTS, NORMAL BRAKE ACTIVITY RESUMED. BELIEVED TO BE RELATED TO DEPLETED 12 V BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783837October 20, 2015
SERVICE BRAKES
THE BRAKES GO FROM A SOFT BRAKING TO A JOLTING STOP AT SPEEDS BELOW 20 MPH. I HAVE SMALL CHILDREN IN THE CAR, AND THEIR HEADS ARE BEING JOLTED AROUND WHEN THE CAR BRAKES THIS WAY. I AM CONCERNED THIS WILL BE A PROBLEM ON SLICK ROADS AND I'M WORRIED ABOUT BEING REAR-ENDED WHEN IT STOPS SO SUDDENLY. IT DOES THIS EVERYDAY THAT I DRIVE IT, HOWEVER THE DEALERSHIP CAN FIND NOTHING WRONG WITH THE CAR. LATELY, THE BRAKES HAVE ALSO BEEN RELEASING WHEN I'M TRYING TO STOP, GIVING THE FEELING THAT I MAY NOT GET STOPPED IN TIME. I WOULD SAY IT FEELS LIKE THE CAR CANNOT SMOOTHLY TRANSITION BETWEEN REGULAR AND REGAIN BRAKES. I HAVE HAD IT AT THE DEALERSHIP TWICE, AND THEY PERFORMED A SOFTWARE UPDATE THAT DID NOT FIX THE PROBLEM. IT IS ONLY GETTING WORSE. THE CAR ESPECIALLY JOLTS WHEN CREEPING FORWARD AT A LIGHT OR INTO A PARKING SPOT. THE RELEASING, WHERE I FELT LIKE I COULD NOT STOP THE CAR, I HAVE EXPERIENCED RECENTLY ALSO HAPPENED IN THE SAME SITUATIONS. THE CAR WILL ALSO OCCASIONALLY CREEP FORWARD WHEN THE CAR WAS STOPPED, AND THE BRAKE PEDAL IS STILL DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783834October 20, 2015
AIR BAGS, SEATS
PASSENGER SEAT AIRBAG ON/OFF SWITCH SENSOR NEEDS REPLACEMENT ACCORDING TO NISSAN DEALER. PASSENGER AIRBAG "OFF" LIGHT IS FLASHING EVEN WITH 125 POUND PASSENGER IN SEAT. NISSAN COULDN'T TELL ME WHETHER OR NOT PASSENGER AIRBAG WAS REALLY ON OR OFF. QUOTED $2400 TO REPLACE THE PASSENGER SEAT AIRBAG SWITCH AND SEAT ASSEMBLY BECAUSE IS NO LONGER UNDER WARRANTY ACCORDING TO NISSAN. THIS APPEARS TO BE EXACTLY THE PROBLEM COVERED BY 2013 LEAF RECALL FOR HARDWARE MANUFACTURING PROBLEM IN SAME SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780631October 7, 2015
ELECTRICAL SYSTEM, POWER TRAIN
THIS IS NOT RELATED TO ANYTHING SPECIFIC THAT HAPPENED TO MY VEHICLE, BUT IT IS RELATED TO CONSUMER SAFETY AND PROTECTION. NISSAN SETTLED A CLASS-ACTION LAWSUIT AND AMENDED THEIR BATTERY REPLACEMENT/REPAIR WARRANTY SHORTLY AFTER THEY INTRODUCED THE LEAF TO THE US. VERY SOON AFTER THIS AMENDED WARRANTY WENT INTO EFFECT NISSAN SENT A LETTER TO ALL LEAF OWNERS AND ASKED US TO BRING OUR CAR IN FOR A "SOFTWARE UPGRADE" THAT WOULD GIVE US A BETTER RANGE DISPLAY. I SUSPECT THAT THIS "UPGRADE" ACTUALLY KEEPS THE CAPACITY (RANGE) DISPLAY ABOVE THE THRESHOLD THAT WOULD OTHERWISE OBLIGATE NISSAN TO REPAIR/REPLACE THE BATTERY. IS YOUR AGENCY THE APPROPRIATE ON TO BRING THIS SUSPICION/COMPLAINT TO AND REQUEST AN INVESTIGATION OR SHOULD I CONTACT SOMEONE ELSE. I DO NOT HAVE EVIDENCE, BUT IT IS MORE THAN A HUNCH. BEFORE THIS ALLEGED ""FIX" MY CAR HAD LOST 2 BARS OF DISPLAY, AFTER, ONLY 1, YET IT HAS BEEN DRIVEN AND RECHARGED MUCH MORE EXTENSIVELY THAN BEFORE THE "FIX". ALSO, NISSAN HAS BEEN UNWILLING TO SHARE DATA ON THE LEAF OR ITS BATTERY, AND INSISTS THAT THEY ARE THE ONLY COMPANY WHO CAN DIAGNOSE THE BATTERY, AND THEREFORE, THE ONLY COMPANY WHO CAN DECIDE IF THE WARRANTY SHOULD BE HONORED IN ANY CASE. THIS IS TROUBLING. I WOULD APPRECIATE IT IF ANY RESOURCES COULD BE DEVOTED TO LOOKING INTO THIS SOFTWARE "FIX" - THOUGH I UNDERSTAND BUDGET AND PERSONNEL CONSTRAINTS MAY INHIBIT THIS WITHOUT EVIDENCE BEYOND MY CIRCUMSTANTIAL EXPERIENCE AND MY GUT FEELING. STILL, IT BEARS CONTACTING YOU TO ASK, AS WE HAVE SEEN HOW OTHER MAJOR AUTO MAKERS ARE WILLING TO BEND RULES AND LAWS IN ORDER TO PAD THE BOTTOM LINE. THANK YOU!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766707September 21, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
2011 NISSAN LEAF, HAVE TAKEN IT MULTIPLE DEALERS AND DONE THE UPDATE(S) REQUIRED BY NISSAN, WHICH ACTUALLY MADE MATTERS WORSE, REGEN IS NOT WORKING LIKE HAD PRIOR TO THE P3227 UPDATE. THE BIGGEST ISSUE WITH THE NISSAN LEAF IS THE BATTERY CAPACITY AND ADVERTISED CLAIMS. CURRENTLY CHARGING 100% AND GETTING LESS THAN 60 MILES RANGE. THE WARRANTY APPARENTLY AFTER TWO CLASS ACTIONS IS 5 YEARS 60,000 MILES WHICHEVER COMES FIRST. ALL ANYONE AT NISSAN OR THE DEALERS CAN SAY IS TO WAIT UNTIL WE DROP THE 9TH BAR. BUT FROM WHAT THE CUSTOMER SERVICE REP TOLD ME, I NEEDED TO DROP BELOW 70% , WHICH ACCORDING TO MY CALCULATIONS I HAVE. BUT NISSAN DOES NISSAN MATH, EACH BAR IS WEIGHTED AND THE SOFTWARE UPDATE MADE ADJUSTMENTS THAT ARE MYSTERIOUS TO MOST. NISSAN MISREPRESENTED THE LEAF AND WITH THE POOR BATTERY CHEMISTRY FAILED TO DELIVER AS PROMISED, AND NOW THESE CARS ARE PRACTICALLY BEING GIVEN AWAY. NISSAN DOES NOT COOL THE BATTERIES PROPERLY AND THERE COULD BE A DANGER THAT THEY ARE NOT DISCLOSING. THIS NEEDS TO BE INVESTIGATED FURTHER BY NHTSA/DOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722066May 28, 2015
UNKNOWN OR OTHER
MY CAR REQUIRES ME TO WAIT AFTER PUSHING THE START BUTTON BEFORE I CAN SHIFT INTO DRIVE OR REVERSE. IF I DO NOT WAIT, THEN THE CAR SKIPS D OR R AND SHIFTS INTO THE NEUTRAL EVEN WHEN I SELECT THE GEAR SHIFTER TO R OR D. I HAVE EXPLAINED THIS SITUATION TO MY LOCAL AUSTIN NISSAN DEALER ON 5/28/15. IT WAS EXPLAINED TO ME THAT THIS IS NORMAL. I CONSIDER THIS A SERIOUS SAFETY ISSUE WHEN I START MY CAR ON AN INCLINE OR HILL AND ATTEMPT TO SHIFT TO D OR R. IF I DO NOT WAIT, THEN THE CAR ROLLS DOWNHILL IN NEUTRAL, REGARDLESS IF I SHIFT TO D OR R. THE CAR IS THEN ABLE TO LURCH FOR SEVERAL FEET DOWN AND FREE ROLL DOWNHILL BEFORE I REAPPLY MY FOOT TO THE BRAKE PEDAL. I COULD EASILY HIT ANOTHER CAR OR PEDESTRIAN. IT SEEMS UNSAFE FOR THE DRIVER TO HAVE TO REMEMBER TO WAIT FOR > 0.5 SECOND (ESTIMATE) BEFORE SHIFTING OUT OF PARK. THE ELECTRONICS SHIFTER SHOULD DEFAULT TO REMAIN IN PARK IF IT IS NOT READY TO GO INTO D OR R. GOING INTO N SEEMS LIKE A POOR ELECTRONIC DEFAULT POSITION WHEN SHIFTING FROM P TO D OR R AT THE START OF CAR. I FOUND MULTIPLE COMPLAINTS OF THIS ONLINE WHEN I SEARCHED "NISSAN LEAF SHIFT TO NEUTRAL". THANKS FOR YOUR CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644960October 15, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
I PURCHASED MY 2011 NISSAN LEAF IN SEPTEMBER OF 2012 FROM STADIUM NISSAN IN ORANGE, CALIFORNIA. I QUICKLY LEARNED THAT THIS VEHICLE WAS NOT BUILT FOR MY 69 MILE COMMUTE(4.9 MILES PER KWH), BUT WAS ABLE TO ADAPT AND MAKE IT WORK UNTIL A JOB CHANGE IN OCTOBER OF 2013. MY 10 YEAR OLD SON AND I WERE REAR ENDED SHORTLY AFTER OUR MOVE TO TURLOCK, CALIFORNIA. MY NISSAN LEAF HELD UP VERY WELL TO BEING REAR ENDED AT 45MPH BY A FULL SIZED CHEVY SILVERADO; AS I DROVE IT AWAY AND THE CHEVY WAS TOTALED. MY SON AND I BOTH RECEIVED CONCUSSIONS FROM THE ACCIDENT, AND UNFORTUNATELY HE IS STILL FACED WITH MEMORY LOSS. MY LEAF WAS TAKEN TO ALFRED MATTHEWS COLLISION CENTER FOR REPAIRS, AND SENT TO CENTRAL VALLEY NISSAN TO HAVE THE BATTERIES REMOVED AND REINSTALLED BEFORE AND AFTER THE BODY REPAIRS. THE REPAIRS TOOK MORE THAN 2 MONTHS TO COMPLETE, AND MY LEAF HAS NEVER BEEN THE SAME. MY LEAF WILL NO LONGER GET THE 69PLUS FREEWAY MILES THAT I DROVE BEFORE THE ACCIDENT, AND WILL NOW ONLY GET 40-50 CITY MILES PER CHARGE (3.8 MILES PER KWH). I HAVE TAKEN MY LEAF BACK TO CENTRAL VALLEY NISSAN AT LEAST 6 TIMES IN THE LAST 8 MONTHS, AND EVEN HAD ONE OF THE TWO NISSAN LEAF MECHANICS EVALUATE THE ISSUES. AAA WAS WILLING AND READY TO TOTAL MY LEAF BASED ON THIS DRASTIC PERFORMANCE ISSUE, BUT THEY WERE TOLD BY CENTRAL VALLEY NISSAN AND THE LEAF MECHANIC THAT MY LEAF IS PERFORMING WITHIN SPECIFICATIONS FOR A 2011 LEAF WITH 35,000 MILES. I FIND THIS HARD TO BELIEVE BASED ON YOUR EPA ESTIMATES OF 106 CITY / 92 HIGHWAY (I AM CURIOUS IF OTHER LEAF OWNERS KNOW THAT WHEN THEIR VEHICLE IS 3 YEARS OLD AND HAS 35,000 MILES; THEY WILL ONLY GET 40 MILES PER CHARGE). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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