Nissan Leaf Complaints (2013)

81 consumer complaints on file.

#11228414June 29, 2019
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
MY NISSAN LEAF WAS EXPERIENCING A SEAT BELT NOT BUCKLED AND IT WOULD LIGHT UP WHEN NO ONE WAS SITTING IN THE SEAT. I HAVE TAKEN IT TO THE DEALER THREE TIMES TO HAVE IT FIXED. THE FIRST TWO TIMES THEY RESET THE SENSOR AND IT WOULD STAY FIXED FOR 2 MONTHS. I JUST TOOK IT BACK THE 3RD TIME. THE DEALER SAID THE AIRBAG WOULD NOT DEPLOY IN AN ACCIDENT. SINCE IT WAS A SAFETY ISSUE NOT COVERED UNDER WARRANTY, I CHOSE FOR THEM TO FIX MY VEHICLE. THE OCS SENSOR AND CONTROL MODULE WAS FAULTY. IT COST ME $652.56 TO REPAIR IT. I THOUGHT IT WOULD BE COVERED UNDER WARRANTY SINCE THIS WAS A SAFETY ISSUE. I WANT TO REPORT THIS ISSUE TO YOU SINCE IT WAS A SAFETY ISSUE. I DO NOT WANT ANYONE DYING IN A CAR ACCIDENT DUE TO THE AIRBAG NOT DEPLOYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194962April 9, 2019
SERVICE BRAKES
I FILED THIS COMPLAINT PREVIOUSLY ON 2/4/19 - CONFIRMATION # ODI 11174255. YOU SENT ME SOME FOLLOW-UP PAPERWORK, BUT I HAVE UNFORTUNATELY MISPLACED IT. ANY WAY TO RESEND THAT PAPERWORK, SO I CAN PURSUE THIS COMPLAINT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192404March 29, 2019
AIR BAGS, ELECTRICAL SYSTEM
1.PASSENGER AIR BAG LIGHT IS ON CONTINUOUSLY WHEN CAR IS ON, STATIONARY OR MOVING, REGARDLESS OF FRONT PASSENGER SEAT OCCUPANCY. 2.AIRBAG SYSTEM LIGHT BLINKS CONTINUOUSLY WHEN CAR IS ON, STATIONARY OR MOVING, REGARDLESS OF PASSENGER SEAT OCCUPANCY. THE LOCAL NISSAN DEALERSHIP HAS WORKED ON THE PROBLEM FOUR TIMES OVER TWO PLUS YEARS, ULTIMATELY UNSUCCESSFUL FOR MORE THAN A FEW WEEKS. DEALERSHIP NOW REFUSES TO FIX THE PROBLEM CITING NISSAN CORP. RELUCTANCE TO PAY FOR REPAIR UNDER ORIGINAL WARRANTY, WHICH HAS EXPIRED. DEALERSHIP CLAIMS PASSENGER SEAT REPLACEMENT IS NECESSARY AT A COST TO US OF PERHAPS $2000. WE DON'T KNOW WHETHER THE PASSENGER AIRBAG WILL NOT DEPLOY WHEN IT SHOULDN'T, OR WILL DEPLOY WHEN IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182659February 26, 2019
SERVICE BRAKES
I WAS DRIVING THE CAR ON A ONE-WAY STREET AT AROUND 25-30 MPH AND NEEDED TO APPLY THE BRAKES TO STOP QUICKLY. I HIT THE BRAKES WITH ALL THE FORCE I COULD WITH MY LEG---THE BRAKES DID NOT ENGAGE AND THE CAR DID NOT STOP IN TIME. IT SEEMED LIKE SOME KIND OF WEIRD GLITCH BECAUSE I UNDERSTAND THAT THE CAR HAS ELECTRIC SUPPORT FOR THE BRAKES. AT OTHER TIMES THE BRAKES DIDN'T RESPOND IN THE CORRECT TIME. NOTE I HAD THE BRAKES INSPECTED SEVERAL TIMES BY A PUENTE HILLS NISSAN AND THE BRAKE PADS WERE FINE. THERE WAS ALSO A STRANGE CLICKING NOISE COMING FROM THE BRAKES WHEN THEY DISENGAGED. IT SEEMS TO BE SOME KIND OF TIME DELAY IN THE SOFTWARE. I ALSO READ THAT SINCE THE CAR HAS REGENERATE BRAKING IT'S LIKE THE CAR GETS CONFUSED WHEN IT SUPPOSED TO APPLY THE BRAKES AND NOT SLOW DOWN FROM THE ENGINE. I HAD TROUBLE BRAKING OTHER TIMES WHEN I WORE LIGHT SHOES OR SANDALS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11174813February 6, 2019
WHEELS, UNKNOWN OR OTHER
MY CAR'S WARNING SYSTEM INDICATORS CAN BE ACCESSED AND OR TURNED ON OR OFF VIA FOREIGN KEY FOB (OR OTHER DEVICE). FOR EXAMPLE SOMEONE PASSING BY MY CAR WHILE I'M IN MOTION DRIVING ON THE STREET OR THE PARKING LOT HAS TURNED ON THE TIRE INFLATION WARNING INDICATOR FROM OUTSIDE OF MY VEHICLE USING A FOREIGN KEY FOB OR SOME OTHER DEVICE LIKE A KEY FOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174255February 4, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN LEAF. AFTER THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS VERY SOFT AND TRAVELED HALFWAY TO THE FLOORBOARD. THE CONTACT STATED THAT THE FAILURE WAS EVIDENT IN EXTREMELY COLD WEATHER. THE VEHICLE WAS TAKEN TO MANCHESTER CITY NISSAN (30 TOLLAND TURNPIKE, MANCHESTER, CT 06042, (860) 643-4165) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V119000 (SERVICE BRAKES). THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160643December 11, 2018
VISIBILITY/WIPER
THE RIGHT WINDSHIELD WIPER JUST STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149652November 6, 2018
SERVICE BRAKES
BRAKE FAILURE ON A CITY STREET. THE ELECTRIC BRAKE CONTROL UNIT FAILED WHILE THE CAR WAS IN MOTION IN A STRAIGHT LINE. I WAS ABLE TO STOP THE CAR WITHOUT AN ACCIDENT. THE HAZARD LIGHT, WARNING LIGHT, BRAKE LIGHT AND ABS LIGHT WERE ALL ILLUMINATED. I RECYCLED POWER TO THE CAR BUT THE ERROR DID NOT RESET. I TOOK THE CAR TO THE NISSAN DEALERSHIP IN MURRAY UTAH FOR AN ASSESSMENT. NISSAN SAID THE ELECTRIC BRAKE CONTROL UNIT WAS BAD. ALSO THE CAR HAD A CAN BUS ERROR. THE CAR'S WARRANTY EXPIRED IN JULY OF 2018 AND NISSAN REFUSED TO FIX THE CAR. ACCORDING TO NISSAN THE ELECTRIC BRAKE CONTROL UNIT IS $2000 AND $480 TO INSTALL. I REFUSED TO PAY. I OPENED A CASE WITH NISSAN ELECTRICAL VEHICLE SUPPORT (877 664-2738) TO SEE IF THEY WOULD FIX THE CAR. THEY ALSO REFUSED TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143876October 29, 2018
AIR BAGS, SEAT BELTS, STEERING
RED TRIANGLE WARNING LIGHT COMES ON WILL NOT GO OUT WHEN CAR IS ON AND WHEN DRIVERS SEAT BELT IS INGAGED BOTH TRIANGLE RED LIGHT AND SEAT BELT LIGHT FLASHES ALL DOORS ARE CLOSED AND SECURE INCLUDING HATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098775May 30, 2018
SERVICE BRAKES
DRIVING ABOUT A MILE AWAY FROM MY HOUSE ON A LOCAL STREET THIS MORNING, I WAS APPROACHING AN INTERSECTION AT ABOUT 35 MPH, THE LIGHTS WERE ABOUT TO TURN RED, TYING TO BRAKE TO STOP...ALL THE BRAKE LIGHTS LIT UP AFTER I PUSH THE BRAKE PEDAL, BRAKE PEDAL CAME ALL THE WAY TO THE FLOOR, CAR HAD NO BRAKES, COMPLETE BRAKE FAILURE, THREW IT IN NEUTRAL AND SLAMMED ON THE EMERGENCY BRAKE TO STOP, THIS VEHICLE HAS ONLY ABOUT 42K MILES ON IT. AVOIDED A COLLISION WITH ONCOMING TRAFFIC BY SWERVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089019April 19, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I DIDN'T DRIVE THE CAR FOR A FEW DAYS AND THE 12V BATTERY DIED. SO I DISCONNECTED IT FROM THE CAR AND HOOKED IT UP TO MY 12V BATTERY CHARGER. WHEN IT WAS FULLY CHARGED, I RECONNECTED IT AND STARTED THE CAR. BOTH THE YELLOW AND RED WARNING LIGHTS WERE ON AS WERE THE BRAKE, ABS, AND VDC LIGHTS. I STARTED BACKING UP IN THE DRIVEWAY AND AS SOON AS I PRESSED THE BRAKES, STRANGE NOISES CAME FROM THE FRONT OF THE CAR. I SLAMMED ON THE PARKING BRAKE TO STOP.I TRIED BACKING AGAIN AND NOTICED THE BRAKES ONLY ENGAGED WHEN THE PEDAL WAS PRESSED ALMOST ALL THE WAY DOWN. WHILE TROUBLESHOOTING, I NOTICED REMOVING THE VDC FUSE STOPPED THE SOUNDS. ALSO THE BRAKES ARE NOW USABLE, BUT REQUIRE MUCH MORE FORCE ON THE PEDAL THAN NORMAL. THE TROUBLE CODES ARE C118A AND C1A61. (ABS E-DRIVEN INT BRAKE SYSTEM BRC-124 / BRAKE MOTOR POWER SUPPLY BR-46) AFTER AN EXPENSIVE DIAGNOSIS, THE NISSAN DEALER DETERMINED "DIAG. USED CONSULT. C1A61 CURRENT CODE MOTOR POWER SUPPLY. CHECKED FUSES OK. ELECTRICALLY DRIVEN INT BRAKE UNIT HARNESS AND CONNECTIONS OK. 12V PRESENT TO MODULE. BRAKE UNIT INTERNAL SHORTED DUE TO SUSPECTED SURGE. REC REPLACING 12V BATTERY AND UNIT. FURTHER TESTING MAY BE NEEDED.....ESTIMATE TO REPLACE 2817.00 PARTS AND LABOR. PART IS FROM THE FACTORY." I HAVE SEEN MANY OTHER LEAF OWNERS WRITE ABOUT THIS KIND OF PROBLEM AND BELIEVE IT MAY BE A COMMON DEFECT. I ALSO DON'T KNOW WHY IT WASN'T COVERED UNDER THE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075824March 2, 2018
AIR BAGS, UNKNOWN OR OTHER
POSSIBLE FAULTY AIRBAG/SEATBELT SENSOR. PASSENGER LIGHT SEATBELT AND AIRBAG LIGHT. KEEP ON FLASHING, WHILE NOONE SIT ON THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075268February 27, 2018
STRUCTURE:BODY, SEAT BELTS
I WAS INVOLVED IN A MVA ON 12/26 WHEN SOMEONE REAR-ENDED ME GOING ABOUT 35-40MPH WHEN I WAS STOPPED AT A RED LIGHT. MY SEAT BELTS DID NOT LOCK UPON IMPACT AND I SUSTAINED A BAD WHIPLASH CAUSING NECK PAIN, BACK PAIN AND SEVERE HEADACHES. NOW I AM DIAGNOSED WITH SEIZURES CAUSED FROM THE MVA GIVING ME SEVERE MIGRAINES AND HEAD INFLAMMATION.. THE COLLISION CENTER DISCOVERED MY SENSORS IN MY LEAF WAS FAULTY CAUSING THE SEAT BELTS NOT TO LOCK UP IMPACT, WHICH THEY SHOULD. WHEN I CALLED NISSAN MANUFACTURING AND LEFT A MESSAGE ABOUT THE FAULTY SYSTEM, [XXX] CALLED ME BACK ON 2/7/18 AND SAID MY SEAT BELTS WERE NOT SUPPOSE TO LOCK UPON IMPACT. I KNOW THIS IS NOT TRUE. SEAT BELTS ARE DESIGNED TO LOCK UPON IMPACT. I AM UNABLE TO WORK DO TO CONSTANT SEIZURES. I AM BEING TREATED BY SEVERAL PHYSICIANS. I AM PREPARED TO FILE A LAWS SUIT WITH NISSAN. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11073355February 17, 2018
SERVICE BRAKES
I CHARGED THE LEAF THE NIGHT BEFORE AND WENT DOWNTOWN. IT WAS WINTER IN MAINE AND AROUND 10 DEGREES. AFTER GOING INTO A STORE AND COMING OUT WHEN I STARTED THE CAR AND PUT IT IN D THE BRAKES DIDN'T WORK. I SLAMMED THE PEDAL DOWN TO THE GROUND BUT IT DIDN'T SEEM TO DO MUCH. I ALMOST HIT THE PARKED CAR IN FRONT OF ME BUT I PUT THE EMERGENCY BRAKE DOWN AND LUCKILY STOPPED. I TURNED THE CAR ON AND OFF BUT THE PROBLEM WAS STILL HAPPENING. THE BRAKES MADE A WEIRD CLICKING AND ELECTRONIC NOISE. I TURNED THE CAR OFF FOR ABOUT 5 MINUTES TO CALL AAA AND WHEN I TURNED IT BACK ON IT WORKED. I'VE DONE SOME RESEARCH AND THIS HAS HAPPENED TO OTHER OWNERS. THERE WAS A VOLUNTARY RECALL (P5327?) WHICH WAS ALREADY DONE ON THE VEHICLE BUT THIS STILL HAPPENED. MY LEAFSPY APP SHOWED THE DTC CODES OF C118A 0109 ABS E-DRIVEN INT BRAKE SYSTEM BRC-124 AND C1A61 0109 BRAKE MOTOR POWER SUPPLY BR-46. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT POWER WASN'T BEING SUPPLIED TO THE BRAKES. DANGEROUS! THEY DID NOT REALLY HAVE A FIX FOR IT OTHER THEN PUT IN A $2300 PART AND THEN DO MORE TESTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058100January 2, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
SHORTLY AFTER STARTING THE CAR AND AS I BEGAN TO ACCELERATE FORWARD, SEVERAL WARNING INDICATORS PERTAINING TO THE BRAKE SYSTEM ILLUMINATED AND THE NORMAL BRAKE PEDAL NO LONGER APPEARED TO FUNCTION UPON BEING DEPRESSED. THE CAR WAS ABLE TO BE BROUGHT TO A STOP WITH THE USE OF THE EMERGENCY BRAKE PEDAL BUT THE FAILURE OF THE MAIN BRAKES COULD HAVE EASILY LEAD TO A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051306November 29, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN LEAF. WHILE DRIVING 50 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE FRONT DRIVER'S AIR BAG DEPLOYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V119000 (SERVICE BRAKES). NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11044515November 8, 2017
SERVICE BRAKES
OCT 2017, LEAF PULLED OUT OF PARKING LOT FROM SHOPPING TRIP OK, DROVE PASS 1 STOP SING OK (RIGHT TURN, STOPPED) THEN LOST BRAKE FUNCTION AT UP COMING RIGHT LIGHT STOP, NO ABS, NO TRACTION CONTROL, NO NORMAL BRAKE FEEDBACK, NO 'ENGINE BRAKE' (SIMULATION OR RE-GENERATIVE BRAKING), WITHOUT ANY NOTICEABLE WARNING SUCH AS BEEPING SOUND. PANIC, TRIED TO PRESS 'PARK' NO REACTION, THE CAR FEEL LIKE ACCELERATING TOWARDS UPCOMING STOPPED TRAFFIC, LOOKED DOWN, MAKE SURE FOOT IS ON BRAKE PEDAL, CONFIRM NO BRAKE ACTION BUT IT DIDN'T ACCELERATE THE CAR. TRY HARD BRAKE TO FLOOR AND STEER CAR TO BETWEEN LANE, ALL WHEEL LOCKED WITH SQEEEEKI NOISE, CAR SLIPPED AND STOP BETWEEN 2 STOPPED CAR. SPEED LIMIT OF THE ROAD 35MILES/HR OUTSIDE TEMPERATURE 91F CLEAR SKY. THE CAR WAS AT 49249 MILES. MANAGED TO PULL THE CAR TO ROADSIDE PARKING LOT, CALLED TOW TRUCK TOW BACK TO DEALER I GOT IT FROM JUST 30DAYS AGO, SVC DEPT. CHECKED SAID THEY FOUND NO MECHANICAL ISSUE WITH BRAKE SYSTEM AND 12V BATTERY OK. TURN OVER THE CAR TO AUTONATION NISSAN TEMPE AZ. INITIAL CHECK SAID 12V BATTERY NOT PASSED TEST AND VOLTAGE DROPPED BELOW 10V, THEY SAID DROP OR UNSTABLE 12V MAY CAUSE THIS. I BROUGHT TO THEIR ATTENTION DRIVER WINDOW CONTROL IS ABNORMAL WHICH MAY ALSO CAUSE 12V UNSTABLE, AND ANOTHER DEALER CHECKED THE BATTERY AND IT PASSED. REPLACED 12V BATTERY AS REQUESTED, OLD BATTERY CORE MEASURED WITH VOLT METER AT 12.56V. TECH CAME BACK STATED 'BRAKE MASTER CYLINDER AND BRAKE CONTROL SYSTEM BUS NEED REPLACEMENT. PARTS WILL TAKE 1 WEEKS TO ORDER. NISSAN EV CUSTOMER RELATION INVOLVED. 7DAYS LATER CALLED DEALER AGAIN, TOLD PARTS JUST ARRIVED. CUSTOMER RELATION GUY RELATED DEALER WILL STILL TAKE A LOOK ON WINDOW SWITCH BUT THEY THINK THE NEW BATTERY STABILIZED THE 12V AND WINDOW MOTOR SHOULD NOT AFFECT 12V VOLTAGE. (THEY STILL HAVE NOT PUT IN THE REPLACEMENT PART AND TEST YET?!) WILL UPDATE RESULT IF I CAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043749November 6, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN LEAF. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT STOP. THE CONTACT ENGAGED THE PUSH START BUTTON AND TURNED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO NISSAN OF ELK GROVE IN ELK GROVE, CALIFORNIA, BUT THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023209September 12, 2017
UNKNOWN OR OTHER, TIRES
PURCHASED A NEW TIRE AND GOT A BLOW OUT THAT DAMAGED MY RIM AND TIRE. THERE WAS NO VISIBLE DEBRY ON THE ROAD AND I WAS DRIVING IN THE MIDDLE LANE. *BF THE VIN WAS INVALID. UPDATED 09/26/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010132July 23, 2017
VEHICLE SPEED CONTROL
CAR ACCELERATES ON IT OWN THIS AFTERNOON IN BOTH FORWARD AND REVERSE. HAD TO CONSTANTLY USE BRAKES TO CONTROL IT TO BRING IT BACK TO THE DRIVEWAY. THIS OCCURRED FROM A PARKING POSITION ON A PUBLIC STREET AS SOON AS THE CAR WAS PUT INTO THE DRIVING MODES (BOTH FORWARD AND REVERSE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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