Nissan Leaf Complaints (2019)

260 consumer complaints on file.

#11628875December 4, 2024
FUEL/PROPULSION SYSTEM
I BOUGHT THIS VEHICLE IN JUNE OF 2023 A 2019 NISSAN LEAF FROM HGREG NISSAN I RECIEVED NOTIFICATION OF SOME RECALLS ONE WAS FIXED THE OTHER 2 WILL BE FIXED SOON. THE LATEST ONE IS THE BATTERY THAT IS DRAINING VERY FAST, AND IT IS NOW A RECALL WITH NO SOLUTION, UNABLE TO USE A FAST CHARGER AS THE CAR MAY CATCH ON FIRE, I SPEND AN AVERAGE OF 7 HOURS CHARGING THE CAR IN A REGULAR CHARGER WEEKLY. I FEEL THAT I AM PAYING FOR A DEFECTIVE PRODUCT AND THE SOLUTION KEEPS ON GETTING DELAYED. I AM CONSIDERING HIRING AN ATTORNEY TO TRY TO FIND A SUITABLE SOLUTION FOR THIS SITUATION THAT IT IS AFFECTING MY DAILY LIVING AS THE MILES I AM GETTING ON A FULL CHARGE IS ABOUT 130 MILES AND THERE ARE NOT ENOUGH CHARGERS AROUND GIVING ME TREMENDOUS ANXIETY AND STRESS. I DO NOT HAVE THE MEANS TO EVEN TRADE IN THIS CAR AS I AM VERY UPSIDE DOWN OR EVEN SELL IT AS I AM GETTING A 3RD OF WHAT I OWE SINCE NO ONE WANTS TO BUY THIS CAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627149November 25, 2024
UNKNOWN OR OTHER
I was driving on the highway and sped up slightly to get into the passing lane. Suddenly, the dashboard changed to “Service EV system no power” and the car completely dropped out of acceleration, de-accelerated and lost power. With no warning. With the momentum I already had, I was able to get to the shoulder, but if anyone had been behind me, I would have been hit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626168November 19, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623651November 5, 2024
ELECTRICAL SYSTEM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623485November 4, 2024
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V071000 (BACK OVER PREVENTION) and 24V700000 (ELECTRICAL SYSTEM); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620215October 16, 2024
ELECTRICAL SYSTEM
Received a notification from Nissan Corporation that my 2019 Leaf is the subject of a safety recall concerning risk of lithium ion battery fire during Level 3 charging. The notice explains that the vehicle's lithium-ion battery may experience "excessive lithium deposits within certain battery cells which could increase electrical resistance and result in a fluctuation in the state of the charge." The notice explicitly cites that the battery may contain excessive lithium deposits but the potential remedy (it has not been issued yet) relates only to a softwear update to prevent rapid heating of the battery. However, there is no remedy planned or addressed to the problem of "excessive lithium deposits" which increase electrical resistance and the impact of that damage to the battery life, performance, deterioration or efficiency. The NHTSA report actually cites specific batteries installed in the Leaf model years implicated in the resulting safety recall. It is essential that NHTSA evaluate the impact of these batteries, the effect of excessive lithium deposits on the car's general safety and performance and the necessity of requiring full replacement of batteries damaged by this defect. The issue of damaged batteries is inextricably related to the safety recall and fire risk. As the problem of damaged batteries is confirmed by Nissan Corporation's Recall Notice and cited in the Defect Information Report filed by Nissan with NHTSA (which reference the specific battery components involved), these defective batteries should be subject to replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617533October 1, 2024
SERVICE BRAKES
I am writing to report a serious safety issue with my Nissan Leaf that needs immediate attention. On two separate occasions, the brakes have failed completely without any warning while driving. A warning light appeared, stating "T/M System Malfunction Warning - See Dealer," but by that time, the brakes had already stopped working. The only way to stop the vehicle was by using the emergency brake, which is extremely dangerous and could easily lead to a fatal accident. The first incident occurred when I was able to quickly pull into a Walmart parking lot, luckily avoiding other vehicles. The second time, the car crashed into the side of my garage and hit a tree stump in my driveway, causing damage to the rear of the car and breaking the side mirror. I was fortunate enough to engage the emergency brake before the car entered the road, but it was a terrifying experience that could have ended much worse. Fortunately, did not happen while my teenage children and their friends were driving the car. After researching this issue, I was shocked to discover that many other Nissan Leaf owners have experienced similar brake failures dating back to 2012. This is not an isolated incident, and I am deeply concerned that it continues to happen without resolution. When I brought my car to the dealership, they informed me that the issue is related to the Intelligent Brake Unit Controller, and the repairs would cost $5,000. However, my vehicle is only five years old with 62,000 miles, and I believe this defect should be addressed by Nissan, not at the owner's expense. I urge you to take immediate action to investigate this dangerous defect. There is no warning before the brakes fail, and this puts drivers and others on the road at extreme risk. Does it really take a fatal accident for Nissan to address this issue? This problem has been ongoing for years, and it’s unacceptable that it has not been resolved. I hope that you will take this matter seriously and provide a solution befo
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11608237August 13, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 7/19/2024 while charging the car at Chargepoint Johns Creek, I heard a "clunk" sound as if something had popped off from beneath the body of the Leaf. At the same time, the charging emergency stopped. Smoke started to come out from under the Leaf. There was a smell as if something was melting, making me feel dizzy and nauseous. I felt a sense of confusion from inhaling the smoke. Since both my son and I were outside the car, we were able to quickly pull away and escape as soon as the smoke started. If we had been inside the car, or if this had happened while driving, we might have been unable to escape in time, lost consciousness from the smoke, and possibly died in the fire. The smoke continued for about 15 minutes, followed by a fire. At the same time, there was a sound of something exploding. The police arrived, followed by the fire truck. It took a long time to extinguish the fire, possibly because the lithium battery caught fire. Please refer to the video. ⚪︎Mental and Physical Condition After the Accident Both my son and I are experiencing symptoms similar to PTSD. When we smell smoke or drive a car, we feel chills, nausea, and dizziness, which negatively affect our daily lives. This incident left burn scur to my son and has started having nightmares and crying at night. Seeing an electric vehicle scares us to the point that our bodies freeze and we can't move. Also, seeing fire or hearing car sounds suddenly makes us tremble, our hearts race, and we have difficulty breathing. We start crying uncontrollably in a panic, and it takes time to calm down. It is difficult to control our emotions. We are experiencing insomnia, likely due to the excitement of our nerves from the accident. We probably need mental treatment such as therapy and physical treatment to alleviate insomnia and tension.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11607976August 12, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The rear view camera, activated when the vehicle is in reverse, works on and off. The inconsistent nature of the rear cameras view presents a danger everytime I backup.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591746May 31, 2024
BACK OVER PREVENTION
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V071000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing the vehicle, the display screen was blank. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590153May 22, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
During the last 3 winters I have noticed the car do something strange when going up an extended highway inclines. The battery % along with the estimated miles left will drop suddenly (~40% in a minute) and when I would go over the top of the hill most of the battery % and miles would return. During the 2021-2022 winter, I noticed this happen only once or twice. During 2022-2023 winter, I noticed this happen more often but I did not know what was causing it except it seemed to only happen on very cold days and also when the battery % prior to the drop was around 50% or less. During the current 2023-2024 winter, this issue became common. It no longer had to be very cold but just an extended incline and battery at 50% or less. It usually happened between exit [XXX] and exit [XXX] on [XXX] in New Jersey. It has become so common that I was able to record it. The videos show the car will lose over 40% of battery in about a minute. However, once I would go over the hill most of the battery % would come right back. In one video the “Battery charge is low Charge now” warning is triggered. On a few occasions, when I had around 30% of battery prior to going up this hill and the battery started to drop suddenly, I had to make a rapid emergency stop on the right shoulder midway up the hill. When stopped the battery would recover back to around 30% and I was able to get over the hill. This obviously created a safety concern. My car battery is still covered under Nissan’s EV battery warranty. I have taken the car to two 2 Nissan dealerships. One of the dealership was able to replicate the issue, but stated the only way they will approve the warranty repair is if they disassembles the battery. They stated once they approve the warranty repair they can order the battery but that it might take up to 8-9 months to get the battery. They stated that during this whole time my car will be inoperable and Nissan will not provide or reimburse for a loaner car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586771May 3, 2024
ELECTRICAL SYSTEM
Total Battery Failure at 130,000 miles - Electric Vehicle will not operate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575322March 4, 2024
UNKNOWN OR OTHER
In January 2024, The rear camera on my 2019 LEAF SL PLUS failed to work. I took it to local Nissan dealer and they indicated that could be a loose connection. They accidentally tap on the camera and it return to function for a while. I reported this to [XXX] in January. An agent called me and after a month of evaluation he told me Nissan Consumer Affairs could not repair for me on this item. Their previous recall on the rear camera on other Leafs does not cover the this vehicle with this VIN number. My rear camera currently does not work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572468February 17, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
Brake warning sign came off and the car won't shift out of parking brake, causing the passenger to get stranded. Upon dealer inspection, there's defective wire hardness which has been noted in Nissan service bulletin Ref: NTB19-054a. Dealer confirmed that it is bulk wire harness issue and will require replacement (~$3.2K for part and labor). i have reported to Nissan since the leaf has 22k mileage only, but rejected by Nissan that it is a manufacturer issues. Please investigate this as i have seen many similar issues with other Leaf owners and it will be un-safe to have parking brake issue suddenly pops up, where it will brick and unable to move the vehicle. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562858December 31, 2023
UNKNOWN OR OTHER
The backup camera does not work correctly. It shows blank in stead of surrounding video. Sometimes closing the back cover again can fix the issue but most of time no video is displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562746December 30, 2023
UNKNOWN OR OTHER
Infotainment system frequently resets. This occurs rarely at times while driving (inconvenient, not a significant problem) but it frequently occurs within 10 seconds of starting car at which time the backup camera cannot display. This is a safety concern because it means backing up without safety backup camera working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558480December 5, 2023
UNKNOWN OR OTHER
Having issues with the back up camera it will randomly not work, showing a black screen instead of rearview. Other times the image is excessively dark compared to other surround camera views or has horizontal lines that interfere with view. Car is available for inspection. I have reported to the dealer multiple times. They have not been able to replicate. The problem is intermittent, dealer has not been able to replicate. Asked that I take video when it occurs which I have done. No warning lights or lamp or consistent pattern to warn when the issue will occur. Most recent incident noted below.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554429November 9, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
AFTER RECENTLY DOING THE RECALL UPDATE ON THE VEHICLE, I HAVE NOTICED THAT THE BATTERY PERCENTAGE LIGHT INDICATOR NOW SIGNIFICANTLY DROPS ITS PERCENTAGE SOMETIMES UPT TO 15% WITHIN A COUPLE OF MINUTES DRIVING AT A CONSTANT SPEED AND THEN WHEN SLOWING OR COMING TO A COMPLETE STOP THE BATTERY PERCENTAGE WILL INCREASE BACK ANYWHERE BETWEEN 10 AND 15 PERCENT WHICH LEADS TO DECEIVING THE DRIVER AND MAY CAUSE THE VEHICLE TO GO INTO SAFETY MODE. CONTINUES TO OCCUR EVERY DAY I USE IT SINCE IT IS A COMMUTER VEHICLE FOR ME. Unable to updload a video. Please email me correspondence so i may send a video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553702November 6, 2023
ELECTRICAL SYSTEM
Back up camera failed intermittently. Could not see directly behind vehicle. Pedestrian and collision hazard. Dealer confirmed it’s a common problem. I Ordered and paid for a replacement camera through the dealer. No warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545959September 22, 2023
VISIBILITY/WIPER, LANE DEPARTURE: BLIND SPOT DETECTION
The rearview camera stopped working. It works intermittently when backing up (<10%), but otherwise just shows a black screen for the rear backup camera. No warning lamps. As a result the rear blind spot warning does not work, posing a risk to kids or pedestrians crossing behind me. The vehicle has not been inspected by anyone at this point but a service appointment is scheduled. It is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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