Mercury Sable Complaints (2003)
201 consumer complaints on file.
- #10147167January 7, 2006SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS ACTIVATED AFTER GOING OVER SEVERAL "BUMPS" IN A SERIES AND BRAKES APPLIED LIGHTLY. LIGHTLY BEING AS WHEN SLOWING DOWN IN TRAFFIC FOR A TRAFFIC LIGHT AND STOPPING. ABS LIGHT DID NOT COME ON. HOWEVER, ABS LIGHT HAS SUBSEQUENTLY COME ON. ABS LIGHT DOES NOT NECESSARILY COME ON AGAIN THE NEXT TIME THE VEHICLE IS STARTED. ALSO THE BRAKES CAN APPEAR TO BE FINE UNTIL THE NEXT SERIES OF "BUMPS" IS ENCOUNTERED WHEN DRIVING. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146705January 2, 2006STRUCTURE
WATER COLLECTED IN THE HEATER BLOWER MOTOR CAUSING IT NEED REPALCEMENT. I HAVE HEARD THIS IS A DESIGN FLAW. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10144045November 30, 2005ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DT: CONTACT STATED THE INSTRUMENT PANEL WOULD LIGHT UP AND THE RADIO WOULD GO OUT, AND THE VEHICLE WOULD SHUT OFF. SHE PUT THE VEHICLE IN PARK AND WAS ABLE TO RESTART IT. SHE CONTACTED THE MECHANIC, WHO REPLACED THE TWO SENSORS ON THE VEHICLE. *AK THE MECHANIC STATED THE VEHICLE THINKS IT IS BEING STOLEN. THE VEHICLE IS STILL HAVING THE SAME PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140463October 21, 2005SUSPENSION:REAR
DT: THE CONTACT STATED HAD A PROBLEM WITH THE RIGHT SIDE REAR OF THE CAR BOTTOMING OUT WHEN HE HITTING A BUMP OR POTHOLE. THE RIGHT REAR TIRE RUBS THE FENDER WELL. TOOK THE VEHICLE TO THE DEALER FOUR TIMES TO TRY TO HAVE THIS REPAIRED. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. NOW, THE CONTACT THINKS THAT THE VEHICLE MAY HAVE BEEN TAMPERED WITH BEFORE HE TOOK OWNERSHIP OF THE CAR. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10136863September 18, 2005SEAT BELTS:REAR/OTHER
SEAT BELT RETRACTOR HAS NOT WORKED FOR AT LEAST 18 MONTHS- PART ON ORDER FOR AT LEAST THIS TIME. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129863August 19, 2005VEHICLE SPEED CONTROL
DT THE CONSUMER HAD DIFFICULTY STOPPING THE VEHICLE. WHEN THE CONSUMER ATTPEMTED TO STOP, THE ENGINE STARTED TO RACE. *JB DEALER REPLACED IAC VALVE ASSEMBLY. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10133197August 17, 2005AIR BAGS:FRONTAL
ON JUNE 11, MY MOTHER WAS INVOLVED IN A FENDER BENDER IN TRAFFIC. WHEN SHE PULLED OUT OF TRAFFIC INTO A SHOPPING PLAZA SHE INADVERTENTLY ACCELERATED INSTEAD OF BRAKING. HER 2003 MERCURY SABLE WAGON SPUN AROUND AND CRASHED FIRST INTO A HUGE CEMENT LAMPOST, THEN PROCEEDED TO RUN OVER TWO SHRUBS AND A TREE WHERE THE CAR FINALLY STOPPED. THE PASSENGER SIDE AIR BAG DEPLOYED BUT THE DRIVER'S SIDE DID NOT, EVEN THOUGH THE ENTIRE FRONT END WAS TOTALLY DEMOLISHED. ALTHOUGH MY MOTHER WAS WEARING A SEAT BELT, THE LACK OF THE AIR BAG GOING OFF RESULTED IN MY MOTHER SNAPPING FORWARD RESULTING IN A SPINAL CORD INJURY TO THE NECK AND PARALYSIS FROM THE CHEST DOWN- A C6 INJURY. SINCE THE CAR WAS ONLY TWO YEARS OLD, IT DOESN'T MAKE SENSE THAT THE AIR BAG DIDN'T DEPLOY. THERE MUST BE SOME DEFECT WITH THAT MODEL AND I WANT TO MAKE SURE THAT NO ONE ELSE SUFFERS AND ENDS UP PARALYZED. THE AUTO BODY SHOP STATED THAT THEY'D SEEN OTHER FORD CARS IN TOTAL COLLISIONS THAT ALSO DIDN'T HAVE THE DRIVERS SIDE AIR BAG GO OFF. HE THOUGHT IT MIGHT HAVE TO DO WITH THE SENSORS. EITHER WAY, THE PRODUCT ISN'T WORKING. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10121462May 19, 2005AIR BAGS:SIDE/WINDOW
2003 MERCURY SABLE STATION WAGON RAN OFF THE ROAD INTO A STONE LINED DITCH. THE PASSENGER AIR BAG DEPLOYED BUT THE DRIVER'S SIDE AIR BAG DID NOT.*MR..... ON APRIL1, 2005 WHILE DRIVING WITHIN THE SPEED LIMIT VEHICLE RAN OFF THE ROAD INTO A ROCK LINED DITCH. UPON IMPACT, DRIVER'S SIDE AIR BAG FAILED TO INFLATE. DRIVER SUSTAINED CHEST PAINS AND NUMEROUS BURNS. DRIVER WAS IN PAIN FOR ABOUT 4 WEEKS. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10115158May 16, 2005AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH THE CONSUMER'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE, AND THE PASSENGER AIR BAG DEPLOYED, HOWEVER, THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *AK *SC THE VEHICLE WAS SENT 10-15 FEET INTO A DITCH. THE INSURANCE ADJUSTER STATED THAT THE ENGINE HAD BROKEN OFF ALL OF IT'S MOUNTINGS AND SHIFTED 3 INCHES. *SC *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10119824May 4, 2005SEAT BELTS
CONTACT STATES: WHILE DRIVING WITH PASSENGERS, CHILD SAFETY SEAT WITH PASSENGER IN TOW PULLED THE SEATBELT ACROSS HERSELF. THIS BECAME ENTANGLED AROUND THE PASSENGERS NECK CAUSING GREAT DISCOMFORT. CONCERNED OCCUPENTS TRY TO FREE AND DISENGAGE SEAT BELT ATTACHMENT WITH EVERY EFFORT THE SEAT BELT BECOMES TIGHTER AND SLACK IS DISAPPEARING CHOKING THE CHILD. FORTUNATELY THE CHILD WAS FREED WITH THE HELP OF A POCKET KNIFE, CHILD HAD TO BE CUT OUT OF THE RESTRAINT. CHILD SUBSTAINED DEEP TISSUE BRUISING AS DIAGNOSED BY DOCTOR. THE DEALER REPAIRED THE SEAT BELT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10118552April 27, 2005ENGINE AND ENGINE COOLING:COOLING SYSTEM
2003 MERCURY SABLE BLOWER MOTOR INOPERABLE. OCCURRED IN JANUARY AS AN INTERMITTENT ISSUE. MOTOR FAILED COMPLETELY IN MAR 2005. TECHNICAL SERVICE BULLETIN ISSUED EFFECTIVE 7/16/2004 STATES: 2001-2004 TAURUS/SABLE: WATER IN BLOWER CASE-BLOWER MOTOR/RESISTOR FAILURE-VEHICLES BUILT BETWEEN 5/1/2003 TO 12/15/2003. SOME VEHICLES MAY EXHIBIT WATER IN BLOWER CASE, RESULTING IN LEAKAGE TO INTERIOR PASSENGER FLOOR. INSPECT AND SEAL COWL AREA AND INSTALL RAIN-HAT. INSPECT AND REPLACE BLOWER MOTOR. THE BLOWER MOTOR WAS REPLACED AS WAS THE RESISTOR. THE COWL LEAK IS NOT ON RECALL EVEN THOUGH IT CAUSES SIGNIFICANT WATER DAMGE TO ELECTRICAL COMPONENTS AND INTERIOR PASSENGER SPACE. THIS IS A MANUFACTURER DEFECT AND SHOULD NOT BE THE BURDEN OF THE CONSUMER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10119207April 26, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN STOPPING ON AN INCLINE FOR A LIGHT OR SIGN WITH FOOT ON BRAKES VEHICLE ROLLED BACKWARDS WHEN FOOT WAS TAKEN OFF THE BRAKES TO ACCELERATE. WOULD EITHER DEPRESS THE BRAKES AGAIN OR ACCELERATOR PEDAL TO KEEP VEHICLE FROM HITTING ANOTHER VEHICLE BEHIND. HAD TAKEN VEHICLE TO DEALERSHIPS BUT MECHANIC DID NOT NOTICE OR FIND ANYTHING WRONG. THIS PROBLEM HAPPENED AT LEAST 6 TIMES BEFORE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117696March 30, 2005VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
2003 MERCURY SABLE HAS PROBLEMS WITH HEATER FAN EQUIPMENT.*MR THE DEALER TOLD THE CONSUMER WATER LEAKED INTO THE BLOWER MOTOR AND DESTROYED IT. WATER ALSO LEAKED INTO THE COMPARTMENT CABIN FILTER. A NEWLY DESIGNED COWL PIECE WAS INSTALLED THAT WOULD PREVENT WATER FROM LEAKING INTO THE FAN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10087123March 23, 2005SERVICE BRAKES, HYDRAULIC, STEERING, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING IN HIGH SPEEDS CONSUMER HEARD A LOUD CLANKING NOISE COMING FROM THE FRONT. CONSUMER APPLIED THE BRAKES, AND THE VEHICLE FAILED TO STOP COMPLETELY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK THERE WAS A GAS SMELL INSIDE OF THE VEHICLE, A STEERING VIBRATION AND THE OIL PAN GASKET WAS REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10114001March 12, 2005VEHICLE SPEED CONTROL
WHILE TURNING RIGHT INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE THE VEHICLE SUDDENNLY ACCELERATED, JUMPED A CONCRETE WHEEL BARRIER AND SCRAPED A POST. I TOOK IT TO THE DEALER THE NEXT DAY. THE COULD NOT DUPLICATE THE PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10111727February 17, 2005VEHICLE SPEED CONTROL
WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC CAN NOT DUPLICATE THE PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10105829January 5, 2005ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, EQUIPMENT
I FEEL THIS IS A SAFETY ISSUE DUE TO THE TIME OF YEAR. THE VEHICLE DI NOT HAVE HEAT DUE TO A THE FAILURE OF THE HEATER FAN. THE VEHICLE IS ONLY A YEAR OLD AND THIS IS NOT COVERED UNDER WARRANTY. I FEEL THAT SOMETHING LIKE THIS SHOULD BE LOOKED INTO DUE TO THE AGE OF THE CAR AND THE FACT THAT THIS COMPONENT SHOULD BE COVERED AT NO CHARGE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10089907August 27, 2004SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
CONSUMER WAS CONCERNED THAT BRAKE PEDAL WENT TO THE FLOOR INTERMITTENTLY WHEN APPLIED. VEHICLE WAS TO DEALER ON SEVERAL OCCASIONS, AND DEALER WAS UNABLE TO LOCATE THE PROBLEM. AFTERWARDS VEHICLE WAS INVOLVED IN A CRASH BECAUSE THE BRAKE PEDAL WENT TO THE FLOOR WHILE COMING ONTO ONCOMING TRAFFIC. NO INJURIES WERE REPORTED. VEHICLE WAS TAKEN TO THE DEALER, WHOINFORMED THE CONSUMER THAT THE PROBLEM WAS THE MASTER CYLINDER. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10079045June 30, 2004AIR BAGS:FRONTAL
MY WIFE SWERVED TO AVOID HITTING ANOTHER VEHICLE ENCROACHING INTO HER LANE. SHE LOST CONTROL OF HER 2003 MERCURY SABLE AND SLAMMED HEAD-ON INTO THE CONCRETE CENTER DIVIDER OF THE WESTBOUND 60 FWY DIAMONDBAR CA. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE DRIVERS SIDE BAG DID NOT. SHE SUFFERED A CONCUSSION, A FRACTURED MANDIBLE, AND A MOLAR TOOTH WAS BROKEN FROM THE JAW BONE WHICH THE MAXILLO-FACIAL SURGEON WAS UNABLE TO SAVE. THE CAR WAS A TOTAL LOSS.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10067516May 11, 2004ENGINE AND ENGINE COOLING, STRUCTURE:BODY:DOOR
THE CONSUMER RECEIVED RECALL 04V105000 REGARDING AIR FILTER PAPER. THE DEALER CLAIMED THAT THE RECALL PART WAS REPLACED, BUT THE CONSUMER INSISTED THAT IT WASN'T REPLACED. THE CONSUMER FOUND THAT THE ORIGINAL AIR FILTER WAS STILL IN THE VEHICLE. *AK THE SERVICE DEALER FIXED THE AIR LEAK IN THE DRIVERS SIDE DOOR AND REPLACED THE AIR FILTER. *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0