Mercury Sable Complaints (2003)

201 consumer complaints on file.

#10197166July 22, 2007
VEHICLE SPEED CONTROL
THE CAR HAS A THROTTLE OVER RUN PROBLEM. WHEN I LIFT MY FOOT OFF THE GAS AND THE APPLY BRAKES, IT FEELS AS IF THE ENGINE IS NOT RETURNING TO IDLE COMPLETELY. THE BRAKES ARE IN GOOD CONDITION. I HAVE HAD NUMEROUS CLOSE CALLS WITH REAREND COLLISIONS. THE DEALER NEVER FOUND A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195503July 6, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT HE IS EXPERIENCING BRAKE LIGHT FAILURE. HE ALSO STATED THAT HE COULD START THE VEHICLE, BUT IT FAILED TO SHIFT OUT OF THE PARK POSITION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT PAY FOR THE REPAIRS, ALTHOUGH A RECALL WAS ISSUED FOR THE COMPONENT. THE CURRENT MILEAGE IS 51,000 AND FAILURE MILEAGE WAS 48,000. UPDATED 07/16/08.*LJ UPDATED 07/16/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194132June 25, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I RECENTLY HAD A TIRE BLOW OUT ON MY VEHICLE. UPON REMOVING THE TIRE IT WAS DISCOVERED THAT THE RIGHT FRONT SPRING SNAPPED, WHICH HAD RUPTURED THE TIRE. I WAS ABLE TO GET THE CAR TO A LOCAL SHOP TO REPLACE THE SPRING AND TIRE AT MY EXPENSE, WITH A USED SPRING TO KEEP THE COST DOWN. I CONTACTED FORD ,AND FORD ADVISED THEY WOULD NOT COVER ANY EXPENSES RELATED TO THIS. THE CARWAS A 2003 MERCURY SABLE WITH LOW MILES ON IT. ALSO , CONTACTED MY DEALER , AND THE DEALER AGREED THAT THIS TYPE OF DAMAGE SHOULD NOT HAVE OCCURRED , YET COULD NOT RECTIFY THE PROBLEM SINCE FORD HAS NOT RECALLED IT FOR SPRINGS. I BELIEVE THERE WAS A FAULT IN THE SPRINGS ,AND WAS FEARFUL THIS MAY HAPPEN TO THE REMAINING SPRINGS ON THIS CAR. FORD'S ADVICE TO ME WAS TO HAVE THE REMAINING SPRINGS EXAMINED, AT MY OWN EXPENSE, AS THEY REMINDED ME THAT THEREWAS NO RECALL FOR FAULTY SPRINGS. I HAVE RETAINED THE DAMAGED SPRING AS I WAS CONVINCED THERE WAS AN ISSUE THAT WAS NOT BEING ADDRESSED. IN MY OPINION, IT WAS A MATTER OF SAFETY. A CAR'S SPRINGS SHOULD NOT BREAK, ESPECIALLY WHEN IT WA SA RELATIVELY NEW VEHICLE. THIS HAS BEEN THE SECOND COSTLY REPAIR I HAVE MADE TO THIS VEHICLE, I PREVIOUSLY HAD TO REPLACE THE RIGHT FRONT SWAY BAR . ALSO, SHOULD NOT HAVE BROKEN AND AGAIN NOT A COVERED EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193165June 5, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CUSTOMER IS ASKING FOR INFO ABOUT A CUSTOMER COMPLAINT**CC THE CONSUMER HAS A SIMILAR SITUATION AND WOULD LIKE TO FIND OUT MORE INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189083April 27, 2007
VISIBILITY:WINDSHIELD, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE WINDOWS FOGGED UP AND THE DEFOGGER FAILED TO ACTIVATE. THE DRIVING VISIBILITY WAS REDUCED AS A RESULT. PRIOR TO THE DEFOGGER FAILING THE CONTACT NOTICED WATER ON THE DRIVER'S SIDE FLOOR. THE VEHICLE WAS STILL HAVING THIS FAILURE, AND VEHICLE HAS NOT YET BEEN INSPECTED BY THE DEALER. THERE WAS RECALL # 03V087000 CONCERNING VISIBILITY:WINDSHIELD, BUT THE CONTACTS VEHICLE WAS NOT INCLUDED. THE CURRENT MILEAGE IS 42,000, AND FAILURE MILEAGE WAS 40,500. *AK THE CONSUMER STATED THE FAN MOTOR CAUSED BY CONSISTENT WATER INTRUSION INTO THE VENT. THE CONSUMER PROVIDED A COPY OF THE REPAIR INVOICE AND RECEIPT. UPDATED 07/06/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185513March 19, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
2003 MERCURY SABLE BLOWER MOTOR FAILURE DUE TO WATER LEAKAGE. FORD ISSUED A TSB ON THIS IN 2004. DEFROSTER AND HEATER WILL NOT WORK. MY VEHICLE [XXX] IT HAS 27,000 MILES AND THE DEALER IS CHARGING $400.00 FOR THE REPAIR. THERE IS A SIMILAR BULLETIN 03V087000. NOT HAVING DEFROST IN THE NORTH EAST IS EXTREMELY DANGEROUS. THANK YOU. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184929March 13, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
DO ANY NEW CARS OFFER AN AUTOMATIC RELEASE OF THE REAR DOOR CHILD LOCK DEVICE. THIS MEANS THAT THE CHILD LOCK WILL AUTOMATICALLY UN-SET UPON IMPACT OF AN ACCIDENT SO PEOPLE IN THE BACK SEAT CAN QUICKLY GET OUT. I HAD AN INCIDENT IN A MERCURY SABLE WHERE THE BACK SEAT PASSENGER WAS NEARLY BURNED BECAUSE THEY COULD NOT GET OUT OF THE BACK SEAT (GET THE REAR DOOR OPEN). THIS KIND OF PROBLEM IS DESCRIBED ON A WEBSITE WWW.CARSAFETYUSA.COM IN DETAIL. DOES ANY CAR HAVE THIS FEATURE FOR AUTOMATIC CHILD LOCK RELEASE AFTER AN ACCIDENT ? I WOULD LIKE FOR MY NEXT PURCHASE TO HAVE THIS FEATURE. *JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10184367March 6, 2007
ELECTRICAL SYSTEM, STRUCTURE
WATER AND RAIN LEAK INTO BLOWER HOUSING AND THEN ONTO PASSENGER FLOOR. IN HEAVY RAIN THE BLOWER CAN BE HEARD AGITATING THE WATER. THERE ARE MANY REPORTS THAT THIS WILL EVENTUALLY DISABLE THE BLOWER MOTOR AND THEREFORE THE VEHICLE WILL HAVE NO DEFROSTER, CREATING A POTENTIAL HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178785January 16, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HEATER BLOWER MOTOR ON 2003 SABLE TOOK ON WATER FROM LEAK IN WIPER COWL AND CEASED TO FUNCTION. EXTENDED WARRANTY DID NOT COVER WATER LEAKS SO DEALER WANTED $400 TO SEAL LEAK AND FIX MOTOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172355November 1, 2006
STRUCTURE
DT*: THE CONTACT STATED WATER LEAKED INTO THE FRONT RIGHT SIDE OF THE VENTILATION SYSTEM, ONTO THE FLOOR, AS THE VEHICLE WAS DRIVEN AT 45 MPH, WHILE IT WAS RAINING. THE SERVICE DEALER HAS BEEN MADE AWARE OF THE PROBLEM, BUT THE MANUFACTURER WAS NOT NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165419August 14, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WENT TO TAKE MY DAUGHTER TO SCHOOL ONE MORNING, NOTICED THAT THE CAR TOOK EXTRA LONG TO ENGAGE INTO REVERSE. DROVE MY DAUGHTER TO SCHOOL, WENT TO WORK AND DECIDED THAT I BETTER CHECK THE TRANSMISSION FLUID. UPON REMOVING THE DIP STICK, THE TRANSMISSION FLUID CAME BOILING OUT OF THE DIP STICK HOLE. I IMMEDIATELY CALLED A TOW TRUCK AND HAD IT TAKEN TO AAMCO TRANSMISSION LOCATED AT 1705 W. KENNEDY BLVD., TAMPA, FL 33606, 813-251-1049. UPON THEIR INSPECTION OF THE TRANSMISSION, THEY HAD DETERMINED THAT THE TORQUE CONVERTER HAD GONE BAD WHICH IN TURN CAUSED THE PUMP TO GO BAD. SO THEREFORE, I HAD TO HAVE A COMPLETE OVERHAUL OF THE TRANSMISSION WHICH HAS NOW COST ME $2223.04 PLUS $88.11 FOR CAR RENTAL. TOTAL AMOUNT WAS $2311.15. I AM GOING TO MAKE A FORMAL DEMAND FOR PAYMENT FROM MERCURY AS THIS SHOULD NOT HAVE HAPPENED ON A CAR THAT ONLY HAS 37000 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162207July 12, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE APPROACHING THE VEHICLE IN THE DRIVEWAY, THE FRONT LEFT TIRE WAS NOTICED TO BE FLAT. THE VEHICLE WAS TAKEN TO THE TIRE DEALER WHERE IT WAS DETERMINED THE LEFT FRONT COIL SPRING FRACTURED WHICH PUNCTURED THE TIRE. THERE IS A NHTSA RECALL, # 04V332000, REGARDING THE FRONT COIL SPRINGS. THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER AND MANUFACTURER HAVE BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159023June 5, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED AT VARIOUS SPEEDS, THE ENGINE WOULD JERK. THE DEALERSHIP DETERMINED THE ENGINE MOUNTS NEEDED TO BE REPLACED, BUT THE VEHICLE COULD STILL BE DRIVEN. A MONTH LATER, WHILE ATTEMPTING TO PROCEED AT A STOP SIGN, THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE MOTOR MOUNTS CAUSED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158523May 30, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
SPRINGS IN FRONT END SHOCKS BROKE. ONE AT A TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157887May 19, 2006
STRUCTURE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WATER LEAK IN THE FRONT PASSENGER COWL AND HAS CAUSED MY BLOWER MOTOR TO SHORT AND AM NO LONGER ABLE TO USE IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157703May 17, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
MERCURY SABLE 2003 FRONT COIL SPRING BROKE. WILL HAVE REPAIRED AT MERCURY DEALER AND WILL KEEP FAILED PART. THIS IS THE SAME RECALL WE HAD ON OUR 1999 MERCURY SABLE 2 YEARS AFTER WE PAID TO HAVE ITS COIL SPRINGS FIXED. THIS SEEMS TO BE AN ON GOING PROBLEM WITH MERCURY SABLES AS WELL AS THE FORD TAURUS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154590April 5, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DT*: THE CONTACT STATED THE VEHICLE STALLED WHILE TRAVELING AT 5 MPH CAUSING AN ACCIDENT. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE INTERMITTENTLY RESTARTS AFTER A FEW MINUTES, OTHER TIMES IF MAY BE UP TO AN HOUR. IT WAS TOWED ONCE BECAUSE IT WOULD NOT RESTART. THIS OCCURS MORE OFTEN WHEN IT'S RAINING. THE VEHICLE HAS BEEN TO THE DEALERSHIP FIVE TIMES. ON ONE OCCASION THE FUEL PUMP AND FUEL INJECTION SENSOR WERE REPLACED. ON EVERY OTHER OCCASION THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10153474March 22, 2006
STRUCTURE
NO EVENTS LEADING UP TO INCIDENT. WHENEVER IT RAINS, WATER LEAKS ONTO THE FRONT PASSENGER SIDE FLOORBOARD. WATER ALSO LEAKS ONTO BLOWER MOTOR AND RESISTOR CAUSING FAILURE. CAUSED BY A MANUFACTURER DESIGN FLAW IN A PLASTIC COWLING IN ENGINE COMPARTMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153169March 20, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
ON A 2003 MERCURY SABLE THE BLOWER MOTOR QUIT WORKING. FOR SEVERAL MONTHS PRIOR TO THE FAILURE, WATER COULD BE HEARD SLOSHING AROUND UNDER THE DASHBOARD AND THE CARPETING BECAME WET. THE FAN MOTOR AND RESISTOR HAD TO BE REPLACED BECAUSE OF WATER DAMAGE. THE MECHANIC WHO REPAIRED IT TOLD ME THAT THIS IS A COMMON PROBLEM AND THAT FORD IS AWARE OF IT. THE FAN MOTOR LITERALLY SITS IN A PUDDLE OF WATER. FORTUNATELY THERE WAS NO SPARKING WHICH COULD HAVE LED TO A FIRE. IT COST OVER $300 TO REPAIR. FORD MOTOR CO. IS AWARE OF THIS DESIGN DEFECT AND SHOULD PAY FOR THE REPAIRS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151483February 28, 2006
WHEELS
I OWN A 2003 MERCURY SABLE PLATINUM EDITION. I HAVE EXPERIENCED FOUR FLAT TIRES IN THE LAST YEAR WITH THIS VEHICLE (2/2005 TO 2/2006). THE FIRST THREE I HAD REPAIRED AT A LOCAL TIRE STORE, AS I WAS NOT AWARE THAT THE PROBLEM WAS WITH THE VEHICLE'S ALUMINUM WHEELS. IN EACH CASE THE WHEELS CORRODED AROUND THE SEALING BEAD, OR THE VALVE STEM CAUSING AN AIR LEAK. THE CORROSION OCCURS ON THE INTERIOR OF THE WHEEL, HIDDEN FROM SIGHT. THE ONLY CLUE IS WHEN THE TIRES BEGIN TO LOSE PRESSURE. THE FIRST FLAT TIRE OCCURRED IN FEBRUARY OF 2005. THE SECOND AND THIRD HAPPENED IN MARCH AND APRIL OF 2005 RESPECTIVELY. FINALLY THE THREE WHEELS THAT HAD BEEN REPAIRED AND THE FOURTH BEGAN LEAKING, AND IN SEPTEMBER 2005 I HAD ALL FOUR OF THE WHEELS REPAIRED AT A LOCAL FORD DEALER. IN DECEMBER OF 2005 I BEGAN TO EXPERIENCE TIRE INFLATION PROBLEMS AGAIN, BUT THE DEALER REFUSED TO ADMIT THAT THERE WAS A PROBLEM. CURRENTLY I AM FORCED TO CHECK MY TIRE PRESSURE DAILY, AND FILL THE TIRES EACH TWO TO THREE DAYS. THE LAST FLAT TIRE OCCURRED ON FEBRUARY 23, 2006, BUT I WAS ABLE TO GET THE TIRE FILLED BEFORE IT TOTALLY DEFLATED. PLEASE NOTE THIS VEHICLE (PLATINUM EDITION) COMES EQUIPPED WITH SPECIAL WHEELS NOT AVAILABLE ON THE NORMAL LS EDITION. I FEEL THAT THIS CONDITION IS HORRIBLY UNSAFE, AND AT THIS POINT I AM BEGINNING TO FEAR THAT THE VEHICLE WILL BECOME UNDRIVABLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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