Mercury Sable Complaints (1999)

258 consumer complaints on file.

#10037704August 27, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 5 MPH CONSUMER HEARD A NOISE COMING FROM UNDER THE VEHICLE. CONSUMER PUT VEHICLE IN REVERSE AND THE VEHICLE WOULD NOT ACCELERATE. CONSUMER MADE CONTACT WITH THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033163August 20, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON SUNDAY AUG. 17TH I DROVE ONTO A STEEP EXIT FROM A 4 LANE HIGHWAY TO A FIVELINE HIGHWAY. I HAD NO BRAKES. THE LIGHT AT THE BOTTOM OF THE RAMP STAYED GREEN (THERE WERE ABOUT 40 CARS WAITING TO ENTER THE INTERSECTION)--I CROSSED ALL FIVE LANES AND CRASHED MY CAR INTO A DIRT BANK. I HAD NO BRAKES --THE MAN FOLLOWING ME SAID (AND TOLD THE POLICE) THAT HE SMELLED A BURNING ORDOR OR BRAKE SMELL AND HAD COMMENTED TO HIS WIFE THAT HE THOUGHT SOMETHING WAS WRONG WITH MY BRAKES BEFORE THE INCIDENT. HE ADVISED THE POLICE. THE POLICE CHECKED THE BRAKES AND THE PEDAL WAS ON THE FLOOR. I WAS ADVISED YESTERDAY (8/19) THAT STATE FARM IS TOTALLING THE CAR--THAT THEY CAN FIND NOTHING WRONG WITH THE BRAKES. NOW THERE IS NO WAY THAT SOMETHING DID NOT GO WRONG WITH THOSE BRAKES--MY FATHER AND I WERE ALMOST KILLED. I WANT TO KNOW IF OTHER FORD SABLES OR TAURUS--1999 MODELS HAVE HAD A SIMILAR PROBLEM?*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10031939August 1, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, STRUCTURE:BODY:TRUNK LID
PROBLEMS WITH ABS. *MR THE VEHICLE WAS IN TWO ACCIDENTS DUE TO THE INABILITY TO CONTROL THE VEHICLE DURING NORMAL DRIVING CONDITIONS, WHERE THE ABS DID NOT WORK. THE VEHICLE WAS IN FOR REPAIR 7 TIMES. THE FOLLOWING ARE REPAIRS AND OR PROBLEMS THE VEHICLE EXPERIENCED: TORQUE CONVERTER REPLACED AFTER TRANSMISSION FLUID WAS FOUND LOW, EXHAUST LEAK FIXED, WASHER FLUID WOULD SPRAY WHEN THE TURN SIGNAL AND LIGHTS WERE ON, SHAKING WHEN THE BRAKES WERE APPLIED/RESURFACED ROTORS, TRUNK LEAKED WATER, REPLACED MULTI-FUNCTION SWITCH TO FIX WASHER FLUID PROBLEM, ABS NOT WORKING WHEN THERE WAS A PANIC STOP, LEFT AND RIGHT SPINDLE ASSEMBLY WAS REPLACED, FRONT END ROTORS WERE REPLACED AGAIN, WHEEL ALIGNMENT, THE ABS DID NOT ENGAGE AND CAUSED AN ACCIDENT, AND REPLACED LEFT SIDE OUTER TIE ROD END. *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10024743July 28, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER EXPERIENCED A FLAT ON THE RIGHT FRONT TIRE. THE CONSUMER CHANGED TIRE TO AN UNUSED SPARE AND ATTEMPTED TO DRIVE TO SERVICE STATION. WHILE DRIVING, THE SPARE BLEW OUT. UPON INSPECTION BY DEALER, IT WAS DISCOVERED THE COIL SPRING HAD BROKEN AND PIERCED BOTH TIRES, AND CAUSED DAMAGE. *AK FOUND THE ROTORS OUT OF ROUND. THE FRONT BRAKE ROTOR WERE MACHINED AND THE PADS HALF WORN. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031517July 24, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH TRANSMISSION CAUSED VEHICLE TO STOP.*MR WHILE DRIVING 60 MPH, THE VEHICLE STOPPED, AND FAILED TO ACCELERATED WHEN THE PEDAL WAS PUSHED. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028895July 22, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
TOTAL LOSS OF BRAKING WHILE TRAVELLING 50 MPH. PEDAL WENT COMPLETELY TO THE FLOOR. NO LIGHTS INDICATING BRAKE FAILURE LIT. PUT ON FLASHERS, MOVED TO BRAKEDOWN LANE, EXITED HWY, UP HILL SPEED DROPPED, ALLOWED DRIVER TO COME AGAINST A CURB AND STOP. BRAKE FLUID IN RESEVOIR IS ALL VERY BLACK. VEHICLE HA BEEN TOWED TO A SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025734July 9, 2003
VEHICLE SPEED CONTROL:LINKAGES
MY SON, JOHN, HAS HAD THE ACCELERATOR CABLE ON HIS 1999 MERCURY SABLE, FAIL THREE TIMES IN THE LAST THREE YEARS. THE MOST RECENT FAILURE WAS YESTERDAY IN THE MIDDLE LANE OF THE GULF FREEWAY WHILE TRAVELING AT 65 MPH. THE FAILLURE RESULTS IN DISCONNECTION OF THE ACCELERATOR CABLE FROM THE PEDAL, RESULTING IN TOTAL LOSS OF MANUAL THROTTLE CONTROL. HE WAS FORTUNATE TO REACH THE FREEWAY SHOULDER BEFORE HE STOPPED. WE CALLED THE DEALER WHO HAD REPLACED THE CABLE TWICE BEFORE FOR THE SAME FAILURE AND HE SAID HIS ONLY FIX WAS TO REPLACE THE SAME CABLE AGAIN. SINCE WE ALREADY KNEW THAT TO BE UNSAFE, WE "JURY RIGGED" A FIX OURSELFVES THAT WE THINK IS OK. I AM A RETIRED NASA ENGINEER AND MY ASSESSMENT OF THE DESIGN, ESPECIALLY IN VIEW OF THE THREE FAILURES, IS THAT IT IS INADEQUATE AND UNSAFE. I CANNOT TELL WHETHER THE FAILURE MODE IS GENERIC OR FOR SOME REASON, PECULIAR TO OUR CAR. THE DEALER COULD ONLY OFFER THAT WE SHOULD CALL FORD CUSTOMER RELATIONS. I TALKED TO THEM AND THEY COULD ONLY REFER ME BACK TO THE DEALER. AFTER SOME ARGUMENT THEY FINALLY AGREED TO TAKE DOWN THE INFORMATION AND FORWARD IT TO SOME APPROPRIATE PARTY. THEY OFFERED BE NO ASSURANCE THAT THERE WOULD BE FOLLOW-UP OR WAY FOR ME TO FOLLOW-UP THEIR ACTION. I AM FILING THIS COMPLAINT TO INSURE SOME KIND OF FOLLOW-UP ON THESE FAILURES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025568July 7, 2003
WHEELS:RIM
RIMS ON 1999 MERCURY SABLE ARE CORRODING (NOT EASILY VISABLE, BUT WHEN YOU PULL THE TIRES OFF). WILL CAUSE LEAKAGE OF AIR OUT OF TIRES. DEALERSHIPS WILL NOT EVEN LOOK AT PROBLEM, SAYS THEY ARE NOT COVERED.*AK ALSO WINDSHIELD WIPERS WILL OCCASIONALLY JUST COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025142June 29, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
I OWN A 1999 MERCURY SABLE WITH ALL THE BELLS AND WHISTLES. FOR THE PAST YEAR MY WINDSHIELD WIPERS TURN ON BY THEMSELVES WHILE I'M DRIVING. MY HANDS ARE ON THE WHEEL SO IT'S NOT AS IF I'M SETTING THEM OFF. HAVE THERE BEEN ANY OTHER COMPLAINTS LIKE MINE? WHAT IS THE CAUSE? IS THERE A RECALL ON THIS CONDITION? THANK YOU. D THANK YOU . DONNA O. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022921June 12, 2003
AIR BAGS:FRONTAL
WHILE TRAVELING 40 MPH VEHICLE WAS INVOLVED IN CRASH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10024091June 9, 2003
SEAT BELTS
VEHICLE'S DRIVER SIDE SEAT BELT DEFECTIVE. *MR WHEN PUSHED INTO THE SOCKET TO SECURE THE DRIVER, IT WOULD POP OUT AND WOULD NOT REMAIN UNLESS FORCED. THE BELT WOULD ALSO TIGHTEN AND FIT SNUG TO THE POINT WHERE THE DRIVER WAS UNABLE TO LEAN FORWARD. (THE CONSUMER WOULD BE UNABLE TO SEE IF ANYONE WAS COMING) THE DEALER WOULD NOT FIX THE VEHICLE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020772May 30, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRING FAILURE, SLICED RIGHT FRONT TIRE WHILE STILL IN DRIVEWAY AFTER PUTTING IN DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021526May 27, 2003
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
VEHICLE ABS SYSYTEM IS INOPERATIVE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018974May 20, 2003
STRUCTURE
ORIGINALLY THE PROBLEM BEGAN AS A SMALL LEAK INTO THE PASSENGER COMPARTMENT DURING RAINFALL. NOW IS A MAJOR LEAK DURING SMALLEST RAINFALL. COOLING/HEATING DUCTS BEGAN TO EMIT STRONG MUSTY ODOR. NOW AIR WILL NOT PASS THROUGH ANY DUCTS OTHER THAN FLOOR OR DEFROST (A/C ONLY PASSES THROUGH DEFROST OUTLET). LEAK DOES NOT OCCUR GOING THROUGH CAR WASH WHICH MAY BE REASON DEALER WAS UNABLE TO DUPLICATE PROBLEM. THEY TOLD ME "THERE IS NO LEAK, YOU MUST BE BRINGING THE WATER INTO THE CAR SOME OTHER WAY." THE AMOUNT OF WATER ENTERING IS SIGNIFICANT! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015498April 9, 2003
ELECTRICAL SYSTEM:IGNITION
THE IGNITION IS VERY HARD TO TURN. SOMETIME A PAIR OF PLIERS HAD TO BE USE TO TURN IT. THE DEALER HAS BEEN CONTACTED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015443April 8, 2003
STEERING:RACK AND PINION:RACK
A LOUD NOISE CAME FROM THE REAR OF VEHICLE, AND THE VEHICLE LOST POWER STEERING FLUID. THE PROBLEM WAS DETERMINED TO BE A CRACKED STEERING RACK AND WAS REPLACED. *JB *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014719March 31, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT COIL SPRINGS RUINED THE STRUTS. THE DEALER HAS BEEN NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013658March 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
1999 MERCURY SABLE HEAD GASKET BLOWN. THERE WAS NO WARNING. DRIVING THE SPEED LIMIT IN TOWN. THE BATTERY LIGHT CAME ON, SMELL OF COOLANT, SERVICE ENGINE LIGHT CAME ON AND CAR STOPPED. CAR HAD TO BE TOWED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011437March 26, 2003
STEERING:RACK AND PINION
DEFECTIVE RACK AND PINION STEERING CAUSED NOISE WHILE DRIVING. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010380March 13, 2003
VISIBILITY:GLASS, SIDE/REAR
ARRIVING HOME FROM DINNER, FOUND REAR GLASS OF MY 1999 MERCURY SABLE WAGON HAD EXPLODED. THERE WAS GLASS ALL OVER MY DRIVE WAY. THE GLASS WAS FOUND UP TO 5 FEET FROM THE VEHICLE. POLICE INVESTIGATED AND DETERMINED THAT THE REAR GLASS PANEL IN FACT EXPLODED FROM THE INSIDE OF THE VEHICLE OUTWARD, PROBABLY DUE TO A CHANGE IN TEMPERATURE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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