Mercury Sable Complaints (2001)

430 consumer complaints on file.

#10267928May 7, 2009
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 71 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. SHE TOOK HER VEHICLE TO A LOCAL DEALER AND THEY STATED THAT THE REAR COIL SPRINGS FRACTURED AND PUNCTURED THE TIRE. THE REPAIR WOULD COST $756.52. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 81,228.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267682May 4, 2009
SUSPENSION:REAR
COIL SPRING FRACTURED DUE TO CORROSION. THE FRACTURED SPRING MOVED PAST THE SPRING SEAT AND MADE CONTACT WITH THE REAR DRIVER'S SIDE TIRE. THE TIRE RUPTURED AND NEARLY RESULTED IN A CRASH. MANUFACTURER RECALL SPECIFIC TO FRONT COIL SPRINGS ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266407April 22, 2009
SUSPENSION:REAR
REAR SPRINGS BROKE RUINING A BRAND NEW TIRE. REPLACED SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265159April 13, 2009
SUSPENSION:REAR
BOTH REAR COIL SPRINGS BROKE MADE CAR UNSTABLE COIL SPRINGS WERE REPLACED BY DEALER ON 4/07/09 AND BILLED TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258510February 12, 2009
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 55 MPH, THE CONTACT FELT THE VEHICLE MOVE SIDEWAYS AND NEARLY CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO AN AUTO REPAIR SHOP AND THE MECHANIC STATED THAT THE REAR COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CONTACT IS WAITING FOR THE PARTS TO BECOME AVAILABLE TO HAVE THE VEHICLE REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258079February 9, 2009
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 30 MPH, A RUBBING SOUND WAS HEARD IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MAINTENANCE SHOP AND THE CONTACT WAS INFORMED THAT THE REAR SPRINGS FAILED. AFTER INSPECTING THE FRONT SPRINGS, IT WAS DISCOVERED THAT THE FRONT SPRINGS WERE CHIPPED. THE DEALER REFERENCED NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS), BUT THERE WAS NO RECALL FOR THE REAR SPRINGS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000. UPDATED 03-27-09 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255528January 19, 2009
SUSPENSION:FRONT, EQUIPMENT:MECHANICAL
I HAD A RECALL PERFORMED 2 YEARS AGO FOR THE FRONT COIL SPRINGS. THE DRIVER SIDE SPRING HAS BROKEN AND IS CUTTING INTO THE TIRE. THE CAR WAS DRIVEN ON 01/16/09 AND OK. IT WAS PARKED ON THE DRIVEWAY UNTIL 01/18/09 WHEN I STARTED TO DRIVE, I HEARD A SCRAPING SOUND WHICH I THOUGHT WAS ICE AND SNOW IN THE WHEEL WELL. I DROVE APROX. A HALF BLOCK STOPPED AND LOOKED AND THE WHEEL WELLS WERE CLEAR, I THEN DROVE THE CAR BACK INTO THE DRIVEWAY AND NOTICED SMOKE COMING FROM THE TIRE AND A GROVE BEING CUT INTO THE TIRE. THE COIL SPRING IS PRESSING INTO THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255510January 18, 2009
SUSPENSION:REAR, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
REAR COIL SPRING HAS BROKEN AND HAS THE POTENTIAL TO PUNCTURE THE TIRE. I CAUGHT IT EARLY ENOUGH THAT IT DIDN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254805January 13, 2009
SUSPENSION:REAR
HEARD A LOUD BANG A COUPLE OF WEEKS AGO AND DID NOT FIND ANYTHING WRONG AND THEN HEARD A LOUD BANG AGAIN ON 1/12/2009 AND TOOK CAR IN TO FIND I HAD TWO BROKEN COIL SPRINGS IN THE REAR. I AM FINDING THIS TO BE A PROBLEM AND WHY DON'T THEY MAKE IT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254006January 6, 2009
SUSPENSION:REAR
DROVE 10 HOURS FROM LOUISVILLE KENTUCKY TO CARLISLE PENNSYLVANIA. STOPPED AT A HOLIDAY INN FOR THE NIGHT. NO PROBLEMS NOTED WITH THE CAR DURING THE DRIVE. WHEN ATTEMPTING TO BACK UP 2001 MERCURY SABLE IN HOTEL PARKING LOT, A GRINDING NOISE WAS HEARD COMING FROM THE RIGHT REAR SIDE OF THE VEHICLE. TIRE WAS REMOVED BY AAA AND THE RIGHT REAR SUSPENSION SPRING COIL WAS FOUND TO BE FAILED WITH A PORTION MISSING. THE REMAINING END OF THE COIL HAD EMBEDDED ITSELF INTO THE INNER WALL OF THE RIGHT REAR TIRE CREATING A GOUGE. THE TIRE DID NOT RUPTURE. THE CAR WAS TOWED TO L.B. SMITH FORD LINCOLN MERCURY LOCATED AT 1100 MARKET ST. LEMOYNE, PA 17043 (717) 697-2273 BY AAA. THE RIGHT REAR COIL SPRING WAS FOUND TO BE BROKEN. ONE (1) PART NO. 4F1Z*5560 WAS REMOVED AND REPLACED. ONE AST*52* SHOCK ABSORBER ASSEMBLY WAS REMOVED AND REPLACED. ONE REAR TIRE WAS REMOVED AND REPLACED WITH A 9007*1004552* P215/60R6 TIRE. THE TIRE WAS MOUNTED AND BALANCED. ALL FOUR WHEELS WERE ALIGNED. TOTAL CHARGE FOR THE REPAIR BY THE DEALERSHIP WAS $504.47. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251583December 12, 2008
SUSPENSION:REAR
THE REAR SPRINGS ON MY 2001 MERCURY SABLE HAVE BOTH FRACTURED. THE CAR IS IN THE SHOP RIGHT NOW BEING REPAIRED AND NO ONE IN THE SHOP CAN BELIEVE THAT BOTH OF THE SPRINGS HAVE FRACTURED. THEY ARE AMAZED!! THIS IS A VERY BIG JOB TO FIX AND IS VERY DANGEROUS. THE REPAIR TECH COULD NOT BELIEVE THAT THE CAR WAS EVEN DRIVABLE. I WOULD LIKE FORD MOTOR COMPANY TO CONTACT ME WITH A RESPONSE. I SEE ON THE INTERNET THAT MANY 2000-2001 SABLES ARE EFFECTED BY THIS PROBLEM AND YET FORD DID NOTHING, ALLOWING PEOPLE TO DRIVE UNSAFE CARS. THIS SHOULD HAVE BEEN RECALLED AND CORRECTED. IF I DO NOT HEAR BACK, THIS WILL BE MY VERY LAST FORD CAR. I WOULD LIKE A REPLY FROM FORD MOTOR CO. I AM JUST GLAD NO ONE WAS HURT. THANK GOD!! PLEASE SEE : EA06002 AND PE05-054. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251005December 7, 2008
SUSPENSION:FRONT
2001 MERCURY SABLE WITH 50,000 MILES. PURCHASED IN CALIFORNIA, MOVED TO OHIO IN 2005. ON DEC. 6, 2008, WHILE BACKING OUT OF GARAGE THE FRONT COIL SPRING BROKE AND IMPALED THE TIRE. VIN# , FORD SITE SHOWS NO RECALL IN EFFECT. I'M GUESSING IT'S BECAUSE WE BOUGHT OUTSIDE OF THE "SALT BELT". DID THEY FORGET THAT PEOPLE MOVE? I WAS NEVER NOTIFIED OF THIS PROBLEM AND WAS UNAWARE OF THE LIMITED RECALL UNTIL THIS HAPPENED. COULD HAVE BEEN A LOT WORSE HAD THIS HAPPENED WHILE ON THE ROAD. WILL HAVE IT TOWED TO A DEALERSHIP TOMORROW TO SEE HOW WELL THEY'LL STAND BEHIND THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250661December 3, 2008
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE REAR COIL SPRINGS FAILED AND PUNCTURED THE TIRES. HE WILL TAKE THE VEHICLE TO BE REPAIRED ON DECEMBER 4, 2008. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE TIRES COULD HAVE BLOWN OUT AND CAUSED A CRASH. THE CURRENT AND FAILURE MILEAGES WERE 86,000. UPDATED 01/14/09. *LJ UPDATED 01/21/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246107October 20, 2008
SUSPENSION:REAR
REAR COIL SPRINGS ON 2001 MERCURY SABLE WERE BOTH BROKEN AND POSITIONED SUCH THAT THE SPRING WAS ABOUT TO PUNCTURE THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244447October 5, 2008
SUSPENSION:REAR
WHILE BACKING CAR FROM LAWN ONTO DRIVEWAY (NOT A SIGNIFICANT INCLINE), I HEARD A LOUD NOISE. LATER WHEN I DROVE THE CAR I HEARD A CONTINUOUS NOISE FROM THE REAR (THOUGHT SOMETHING BROKE IN THE BRAKE ASSEMBLY BUT DISCOVERED SPRING RUBBING ON TIRE). THE REPAIR SHOP INSPECTED AND FOUND A BROKEN REAR SPRING. THEY REPLACED BOTH SPRINGS (UNCLEAR IF 1 OR BOTH WERE BROKEN). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244287October 3, 2008
SUSPENSION:REAR
NOTICED A FEW YEARS AGO A RATTLE IN THE REAR PASSENGER SIDE, THOUGHT IT MIGHT BE A SHEET METAL BRACE INSIDE A COVERED PANEL OR SOMETHING LIKE THAT. MY SON MADE AN OBSERVATION THIS YEAR OF HOW LOW THE REAR OF THE CAR WAS. TOOK IT IN FOR SERVICE AND FOUND THAT BOTH REAR COIL SPRINGS WERE DESTROYED, ONE HAVING GROUND A GROOVE ON THE INNER SIDEWALL DOWN TO THE CORD. TOTAL COST OF REPAIR - $1395.14, $243.90 OF WHICH WAS FOR REPLACING 2 GOOD TIRES DAMAGED BY THE SPRINGS. INCIDENT DATE IS JUST AN EDUCATED GUESS, AS THE FAILURE WAS NOT READILY NOTICED BY ME. REPAIR WAS DONE 7-12-08. THIS IS AN OBVIOUS DEFECT THAT HAS NOT BEEN ADDRESSED YET. FORD SHOULD BE MADE TO REIMBURSE THOSE OWNERS WHO HAVE HAD TO PAY FOR REPAIRS. I HAVE OWNED MANY FORD PRODUCTS OVER THE YEARS AND HAVE NEVER HAD AN ISSUE LIKE THIS OCCUR. A CATASTROPHIC TIRE FAILURE AT HIGHWAY SPEED COULD HAVE CAUSED INJURY OR EVEN DEATH THAT COULD HAVE BEEN AVOIDED HAD THIS ISSUE BEEN PROPERLY DEALT WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243627September 27, 2008
SUSPENSION:REAR
BROKEN REAR SPRINGS (BOTH SIDES), ONLY CONSEQUENCE SO FAR IS SAGGING REAR END AND COST TO REPLACE REAR SPRINGS REPLACED, CONSIDER IT LUCKY NO OTHER DAMAGE WAS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242204September 15, 2008
SUSPENSION:REAR
I HAD BEEN HEARING A RUBBING SOUND COMING FROM REAR OF CAR FOR A FEW DAYS AND AFTER EXPERIENCING A FLAT TIRE ON THE SAME SIDE, FURTHER INSPECTION REVEALED THAT THE REAR COIL SPRINGS WERE BROKEN. DRIVER SIDE REAR SPRING (SHARP EDGE)WAS SCRAPING THE INSIDE OF THE TIRE, WHICH CAUSED THE FLAT TIRE. BOTH REAR SPRINGS AND STRUTS PLUS NEW TIRES WERE REPLACED COSTING $1,200.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242369September 15, 2008
SUSPENSION:FRONT, SUSPENSION:REAR
BOTH REAR SPRINGS ON MY CAR ARE BROKEN. ONE OF THE FRONT SPRINGS ALSO BROKE (AND HAS BEEN REPAIRED) AND MY MECHANIC HAS TOLD ME THE OTHER IS ABOUT TO GO. I HAVE FOUND OUT THAT FORD RECALLED THE FRONT SPRINGS DUE TO A SUBSTANDARD MATERIAL USED IN CONSTRUCTION, WHICH IS PRONE TO ROAD SALT CORROSION. SINCE I LIVE IN THE NORTHEAST, ROAD SALT IS A COMMON OCCURRENCE DURING THE WINTER MONTHS. THE REAR SPRINGS ARE MADE OF THE SAME MATERIAL AND ARE ALSO CORRODING. IT'LL COST ME AROUND $1,600 TO COMPENSATE FOR A DESIGN FLAW THAT FORD IS WASHING IT'S HANDS OF (AT 100,000 MILES, MY FRONT SPRINGS AREN'T EVEN COVERED UNDER THE RECALL, EVEN THOUGH THE PROBLEM WAS THERE FROM DAY-1). ONE WOULD THINK FORD WOULD DO THE RIGHT THING AND REPLACE THE DEFECTIVE REAR SPRINGS AS WELL. I GUESS THE NUMBER OF POTENTIAL DEATHS CAUSED BY A REAR BLOW-OUT IS BELOW THEIR THRESHOLD, SO THEY'LL TAKE THEIR CHANCES IN COURT. THIS IS WHY WE NEED NHTSA OVERSITE. HOWEVER, NHTSA HAS ONLY REQUIRED FORD TO RECALL THE FRONT SPRINGS TO DATE. FORD EXPECTS PEOPLE TO BUY THEIR CARS, BUT THEY DON'T STAND BEHIND THEM (EVEN WHEN IT IS A KNOWN MANUFACTURING DEFECT). THAT IS WHY MANY PEOPLE ARE BUYING JAPANESE CARS. I, FOR ONE, WILL NEVER BUY FORD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239222August 21, 2008
SUSPENSION:REAR
DISCOVERED A RUBBING SOUND COMING FROM REAR OF CAR AND FURTHER INSPECTION REVILED THAT THE REAR COILS SPRINGS WERE BROKEN. RIGHT REAR SPRING (SHARP EDGE)WAS SCRAPING THE INSIDE OF THE TIRE, BUT NOT ENOUGH TO PUNCTURE. BOTH REAR SPRINGS, STRUTS AND STABILIZERS LINKS WERE REPLACED COSTING $1023.00 I STILL HAVE THE OLD BROKEN SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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