Mercury Sable Complaints (2000)

464 consumer complaints on file.

#10196344July 14, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A LOUD BANG, THEN A SECOND BANG. BOTH REAR COIL SPRINGS BUSTED. I HAVE NOTICED THAT THIS IS A COMMON PROBLEM WITH THESE SPRINGS ON THE SABLES ETC.... WHY IS IT THERE IS A RECALL FOR PROTECTIVE DEVICES TO KEEP THE FRONT SPRINGS FROM HITTING THE TIRES AND NOT THE REAR. THE REAR SPRINGS ARE BREAKING AT A HIGHER RATE THAN THE FRONT AND IS MORE DANGEROUS .. A PERSON CAN STEER A FRONT TIRE BLOW OUT, BUT MOST CANNOT STEER A REAR TIRE BLOW OUT... THIS IS A SERIOUS ISSUE AND NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192093May 31, 2007
EXTERIOR LIGHTING:HEADLIGHTS
I HAVE A FULLY LOADED 2000 MERCURY SABLE LS THAT HAS A MAJOR PROBLEM. THE CAR HAS AUTOMATIC ON HEADLIGHTS AND DRIVING LIGHTS. SOMETIMES WHEN I AM DRIVING DOWN THE ROAD THE HEADLIGHTS GO OUT. STRANGE, THE PARKING LIGHTS STAY ON BUT NO HEADLIGHTS. THIS MORNING I HAD TO PULL OFF THE HIGHWAY AND ALMOST GOT HIT BY A ROCK TRUCK. TURN THE CAR OFF AND ON AND THEY COME BACK ON. ALSO, SOMETIMES WHEN YOU MANUALLY TURN THE SWITCH THEY WILL COME BACK ON. THIS COULD RESULT IN A MAJOR INCIDENT IF THIS WOULD HAPPEN WHEN I'M DRIVING ALONG A 70 MPH ON THE INTERSTATE AND THE LIGHTS WENT OUT. THIS HAS BEEN HAPPENING FOR ABOUT 3 MONTHS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189199April 29, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I PULLED OUT OF MY DRIVEWAY AND HEARD A LOUD BLOW. NOT TO MY SUPRISE ANOTHER ISSUE WITH MY CAR. MY LEFT REAR TIRE WAS SLICED ON THE INSIDE ALL THE WAY AROUND FROM THE BROKEN REAR COIL SPRING. I AM GLAD I WASN'T ON THE TOLLWAY WITH MY THREE CHILDREN. WILL SAVE PARTS AND WILL NOT FIX DUE TO PAYING MORE FOR THE PARTS THAN THE CAR IS WORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189073April 26, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I WOULD LIKE TO ADD MY NAME TO THOSE WHO HAVE EXPERIENCED BREAKING OF THE REAR COIL SPRINGS ON THE 2000 SABLE. I SEE THERE ARE A NUMBER OF OTHER COMPLAINTS, BUT DO NOT SEE WHERE THERE HAS BEEN ANY RECALL ON THOSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188701April 24, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, SUSPENSION:FRONT:MACPHERSON STRUT
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE VEHICLE HAD THE SAME FAILURES AS MENTIONED IN THE RECALL REGARDING 2000 MERCURY SABLES. THE ONLY DIFFERENCE WAS THAT THE REAR COIL SPRING FAILED AND PUNCTURED THE TIRE WHILE DRIVING AT 35 MPH. AN UNUSUAL NOISE WAS HEARD BEFORE THE TIRE WAS PUNCTURED. FORD STATED THAT NOTHING COULD BE DONE BECAUSE THE RECALL APPLIED ONLY TO THE FRONT COIL SPRINGS. THE SERVICE DEALER REPLACED THE FAILED SPRINGS WITH ONES FROM THE MANUFACTURER, AND STATED THAT THE NOISE WAS DUE TO THE MUFFLER BAFFLE. ALSO, THE DEALER MENTIONED THAT FORD WAS IN THE PROCESS OF DEVELOPING A DIFFERENT TYPE OF SPRING THAT HAS NOT YET BEEN RELEASED. THE CURRENT MILEAGE IS 39,798 , AND FAILURE MILEAGE WAS 39,700. *AK THE CONSUMER STATED THAT THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO THEN REPLACED THE STRUTS AND THAT SOLVED THE PROBLEM. UPDATED 06/09/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186447March 29, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* - THE CONTACT OWNS A 2000 MERCURY SABLE. THE VEHICLE WAS TAKEN TO A FORD DEALER FOR SCHEDULED MAINTENANCE. THE MECHANIC NOTED THAT THE DRIVER'S SIDE REAR COIL SPRING FAILED. THERE WERE NO WARNING INDICATORS. THE FAILURE MILEAGE WAS 55,000.*AK UPDATE *4/23/07 **TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186408March 28, 2007
ENGINE AND ENGINE COOLING
TL* - THE CONTACT OWNS A 2000 MERCURY SABLE, AND SHE WAS HAVING A PROBLEM WITH THE OIL PAN LEAKING. THE CONTACT STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON THIS FAILURE. THE CONTACT HAD THIS REPAIRED IN APRIL 2004, AND IT STILL DID NOT WORK PROPERLY. SHE HAD IT REPAIRED AGAIN SHORTLY AFTER APRIL 2004 AND IT STILL DID NOT WORK PROPERLY. THE OIL PAN LEAK WAS DISCOVERED BECAUSE IT WAS VISIBLE IN THE DRIVEWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185188March 15, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
MY 200 SABLE WAS IN THE GARAGE AT 9:30 PM ON SATURDAY AND MY WIFE AND I HEARD A BANG. I THOUGHT SOME ONE WAS TRYING TO BREAK INTO MY HOME SO I WENT OUTSIDE AND LOOKED AROUND, NOTHING WAS WRONG. ON SUNDAY MORNING MY WIFE WENT TO BACK THE CAR OUT OF OUR GARAGE AND FELT A LITTLE RESISTANCE SO SHE STEPPED A LITTLE MORE ON THE GAS AND A BIG BANG HAPPENED, MY NEIGHBOR WAS OUTSIDE AND CAME OVER THINKING SOMETHING HAPPENED TO ONE OF US IN THE GARAGE. WE LOOKED AND FOUND THE FRONT DRIVERS SIDE COIL SPRING HAD GONE INTO THE FRONT TIRE. WE WERE UNABLE TO MOVE THE CAR DUE TO THE COIL SPRING INSIDE THE TIRE. ON MONDAY I HAD THE CAR TOWED TO THE GARAGE WHERE I HAVE THE REPAIR WORK DONE ON MY VEHICLES. THE TOW TRUCK HAD TO DRAG THE CAR OUT OF MY GARAGE RIPPING THE TIRE OPEN LIKE A CAN OPENER, LEAVING A LONG BLACK MARK IN THE GARAGE. THE MECHANIC TOLD ME THAT FORD MOTOR COMPANY HAS HAD RECALLS ON THE SPRINGS AND WE WERE LUCKY THAT NO ONE WAS DRIVING THE CAR AT THE TIME THE SPRING BROKE. I HAD TO RENT A CAR FOR 3 DAYS, BUY NEW FRONT TIRES AND SPRINGS, AT A COST OF OVER $500.00. IN OCTOBER I RECEIVED A RECALL IN THE MAIL FOR THE SPRING RECALL. I HAVE BEEN CALLING FORD PEOPLE GETTING A RUN AROUND FOR REIMBURSEMENT OF MY COSTS DUE TO THE RECALL. EVERYONE I TALK TO SAYS IT IS THE OTHERS RESPONSIBILITY TO SAY IF I GET REIMBURSED OR NOT. I HAVE GONE THROUGH THE PROPER CHANNELS AND I AM STILL BEING DENIED PAYMENT. THE FORD REP IS SAYING I WILL NOT BE PAID BECAUSE I HAD 4 LETTERS ABOUT THIS RECALL AND I DID NOT TAKE THE CAR TO A FORD DEALER TO BE FIXED. MY WIFE AND I DO NOT RECALL ANY LETTERS FROM FORD IN REGARDS TO THIS RECALL. THE LAST TIME I HAD THE CAR INTO A FORD DEALER WAS IN 2004 FOR A BRAKE LIGHT RECALL. I WAS ALSO TOLD THAT I HAVE A 5 YEAR 150,000 MILE WARRANTY ON THIS VEHICLE. I WOULD LIKE HELP OR SUGGESTIONS ON GETTING MY REFUND FOR FORDS IRRESPONSIBILITY OF PUTTING BAD PARTS ON VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185037March 14, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT HAD TO INFLATE THE REAR TIRES DAILY. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE COIL SPRINGS CORRODING AND PUNCTURING THE TIRES. THE REAR COIL SPRINGS AND THE TIRES WERE REPLACED. THE REAR COIL SPRING FAILURE WAS SIMILAR TO ONE MENTIONED IN RECALL#04V332000, SUSPENSION:FRONT SUSPENSION:FRONT:SPRINGS:COIL SPRINGS. *AK UPDATE 4/23/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184856March 12, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*- THE CONTACT WAS DRIVING THE 2000 MERCURY SABLE WITH 84654 FAILURE MILEAGE OUT OF THE DRIVEWAY AND HE HEARD A POPPING SOUND AND DECIDED NOT TO PROCEED. ON 3/11/07 THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE COIL SPRING FRACTURED , AND THERE WAS A HUGE GASH IN THE INNER TIRE. THE VEHICLE HAD NOT BEEN REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184606March 9, 2007
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
FORD TAURUS/MERCURY SABLE REAR COIL SPRINGS. ALTHOUGH, NOT UNDER RECALL, THE REAR SPRINGS APPEAR JUST AS SUSCEPTIBLE TO FAILURE AS THE FRONT SPRINGS WHICH ARE UNDER RECALL. ON 2/23/07 THE COIL SPRINGS FAILED. THIS WAS WITHIN 3 MONTHS OF FRONT COIL SPRING FAILURE. THE VEHICLE IS A 2000 MERCURY SABLE WITH ONLY 59,000 MILES. MY BROTHER IN LAW IS THE SERVICE MANAGER OF THE LOCAL FORD DEALERSHIP AND SAID "I'M SURPRISED WE HAVEN'T SEEN A RECALL ON THE REAR SPRINGS TOO. WE HAVE HAD ABOUT THREE OF THESE IN THE LAST MONTH." THIS IS A SERVICE MANAGER WITH A FOUR YEAR DEGREE IN AUTO TECH AND 30+ YEARS OF EXPERIENCE. THE PROBLEM WAS DISCOVERED DURING ROUTINE MAINTENANCE. DURING THIS VISIT TO THE DEALERSHIP THE AUTO TECH HAD TO TWIST THE SPRING INTO A POSITION SO NOT TO PUNCTURE THE TIRE UNTIL ANOTHER APPOINTMENT COULD BE MADE TO REPLACE THE SPRINGS. IN THIS CASE I PAID MORE THAN $450 TO MAKE THE REPAIR. BASED ON ALL THE INTERNET DISCUSSION ON TAURUS/SABLE REAR SPRING FAILURE IT IS A PROBLEM WORTHY OF A RECALL. *8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183564February 26, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT:SHOCK ABSORBER
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CURRENT AND FAILURE MILEAGE WAS 102,000. THE CONTACT DROVE THE VEHICLE TO THE DEALER FOR THE COIL SPRING RECALL REPAIR, AND THE DEALER STATED THAT THE SHOCKS NEEDED TO BE REPLACED. THE DEALER ADVISED THE CONTACT OF THE FEE TO REMOVE AND INSTALL THE SHOCKS SINCE SHE DIDN'T WANT THEM REPAIRED. THE OCONTACT STATED THE SHOCK FAILURE WAS RELATED TO THE COIL SPRING RECALL. TWO WEEKS PRIOR THE SHOCKS PASSED THE INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181297February 1, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, SUSPENSION
TL* - THE CONTACT CALLED REGARDING A 2000 MERCURY SABLE. IN APRIL 2006, THE CONTACT RECEIVED A RECALL LETTER FOR A BOOT TO BE PUT ON THE COIL SPRINGS. THE FORD DEALER REFUSED TO PUT THE BOOT ON BECAUSE THE CONTACT HAD PUT AFTERMARKET STRUTS ON THE VEHICLE. IN OCTOBER 2006, THE CONTACT STARTED HEARING A THUMPING NOISE, AND THE VEHICLE WOULD VIBRATED. THE CONTACT HAD REPAIRS DONE AT A FORD DEALER, REPLACED THE BACK SPRINGS, TIE ROD AND BALL JOINTS. ON 11/24/2006, THE CONTACT WAS TRAVELING AT 40 MPH, WHEN SHE HEARD A LOUD NOISE AND PULLED OVER BECAUSE SHE THOUGHT SHE HAD A FLAT TIRE. THE CONTACT SMELLED SOMETHING BURNING. THE VEHICLE WAS TOWED TO A FORD DEALER, AND THE CONTACT WAS TOLD THE DRIVER FRONT SPRING BROKE. THE DEALER WAS WILLING TO PAY FOR THE SPRING, BUT NOT FOR THE TIRE AND THE TIE ROD. *AK THE SWAY BAR LINK, STRUTS, BALL JOINTS AND CV BOOT WERE REPLACED. UPDATED 02/27/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178809January 16, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I HAVE A 2000 MERCURY SABLE STATION WAGON THAT OCCASIONALLY WITHOUT WARNING THE ENGINE WILL SHUT OFF BRIEFLY AND THE THEFT LIGHT FLASHES. FREQUENTLY IT WILL NOT CRANK UNTIL YOU GO THROUGH MULTIPLE ACTIONS, OFF UNLOCKING THE DOORS AND PUSHING THE ALARM BUTTON ON THE REMOTE. ONE TIME I COULD NOT GET IT TO CRANK AT ALL AND HAD TO HAVE IT TOWED TO THE DEALER. I HAVE HAD IT TO THE DEALER FOUR TIMES NOW (IT IS CURRENTLY THERE) AND I HAVE SPENT THREE HUNDRED DOLLARS ON THE FIRST THREE TIMES AND THE PROBLEM STILL EXISTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178834January 16, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* - THE CONTACT RECEIVED A RECALL LETTER FOR HER 2000 MERCURY SABLE. THE RECALL LETTER, CAMPAIGN NUMBER # 04V332000 IS RELATED TO THE FRONT SUSPENSION FOR COIL SPRINGS. WHILE DRIVING 45 MILES PER HOUR ON JANUARY 15, 2007, THE CONTACT STATED THAT THE BACK REAR DRIVER SIDE TIRE FAILED. THE CONTACT TOOK THE VEHICLE TO A TIRE REPAIR SHOP TO HAVE IT REPLACED AND THE MECHANIC INFORMED THE CONTACT THAT THE COIL SPRING PUNCTURED THE TIRE. THE MECHANIC ALSO STATED THAT THE PASSENGER REAR TIRE INTERIOR SIDEWALL WAS TEARING DUE TO CONTACT WITH THE COIL SPRING . THE TIRE COMPANY DIDN'T RECOMMEND HER DRIVING THE VEHICLE TO THE DEALERSHIP BECAUSE OF THE CONDITION OF THE PASSENGER REAR TIRE. THE CONTACT CALLED THE FORD MANUFACTURER AND TOLD THEM ABOUT THE FRONT COIL SPRING RECALL AND THAT THE REAR COIL SPRING SHOULD NOT HAVE BROKEN. THE MANUFACTURER EXPLAINED TO THE CONTACT THAT THERE WOULD BE NO REIMBURSEMENT FOR THE REPAIRS. THE MANUFACTURER TOLD THE CONTACT IF THERE WAS A FUTURE RECALL FOR THE REAR SPRINGS SHE SHOULD KEEP ALL REPAIR ORDERS FOR FUTURE REIMBURSEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174273November 26, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE SWITCH FAILURE.... THE SAME BRAKE SWITCH AND FAILURE COVERED IN A PREVIOUS RECALL! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172332November 1, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH, A RUBBING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT SERVICE STATION, THE LEFT REAR COIL SPRING HAD FRACTURED AND WAS CUTTING INTO THE SIDE WALL OF THE REAR LEFT TIRE. THE MANUFACTURER WAS NOT NOTIFIED. UPDATED 11/30/06.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169602September 29, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, SUSPENSION:REAR
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS TAKEN IN FOR STATE INSPECTION AT AN INDEPENDENT REPAIR SHOP, THE TECHNICIAN DETERMINED THE DRIVER SIDE REAR COIL SPRING WAS FRACTURED. THE COIL SPRING, REAR STRUT, AND REAR SWAY BAR LINK NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169190September 25, 2006
INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES
DT*: THE CONTACT STATED THE INTERIOR LIGHT IN THE CAB OF THE VEHICLE REMAINED ILLUMINATED. ONE END OF THE BULB WAS DISCONNECTED TO SAVE THE BATTERY. ALSO, THE INTERIOR LOCKS WORKED ERRATICALLY. SOMETIMES THE LOCKS LOCKED IMMEDIATELY AFTER THE VEHICLE HAS BEEN STARTED AND OTHER TIMES IT COULD BE 15 MINUTES OR LONGER BEFORE IT WOULD LOCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163467July 26, 2006
SUSPENSION:REAR:SPRINGS
I TOOK THE CAR INTO SERVICE FOR A ROUTINE BRAKE CHECK AND A PROBLEM WITH BOTH REAR TIRES LEAKING AIR AND DISCOVERED THAT BOTH REAR SPRINGS HAD FRACTURED. THE PASSENGER SIDE SPRING FRACTURE WAS SO SEVERE THAT IT LEFT A 2 INCH SHARP PROJECTILE AGAINST THE TIRE. I REPLACED BOTH SPRINGS AND TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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