Mercury Sable Complaints (1999)

258 consumer complaints on file.

#10081293July 18, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL BROKE CAUSING IT TO PUNCTURE MY TIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081228July 16, 2004
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
THERE WERE NO EVENTS LEADING UP TO THE FAILURE. COIL SPRING FAILED AND BROKE GOING OUT OF OUR DRIVEWAY, PUNCTURING INNER SIDE WALL OF FRONT LEFT TIRE. WE GOT A REPLACEMENT STRUT AND COIL SPRING ASSEMBLY FROM A SALVAGE YARD COSTING $53.30. NEW TIRE COSTING $59.73. OLD COIL SPRING SHOWED NO SIGNS OF ABNORMAL CORROSION SO IT SHOULD NOT HAVE FAILED. WE STILL HAVE ALL OLD PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081232July 16, 2004
STEERING:RACK AND PINION
VEHICLE IS 1999 MERCURY SABLE,POWER STEERING PUMP STARTED MAKING NOISE. EXAMINING PUMP SHOWED NO LEAKS ALTHOUGH FLUID WAS LOW. FLUID ADDED TO PROPER LEVEL. WITHIN DRIVING 2 MILES PUMP AGAIN MADE NOISE. BACKING UP CAR ALLOWED VISUAL CONFIRMATION OF FLUID LEAK ON GROUND. ALTHOUGH SOME FLUID WAS IN STEERING PUMP, POWER ASSIST WAS LOST WHILE DRIVING MAKING THE CAR HARD TO STEER AND CONTROL. TRIP TO MECHANIC REVEALED RACK AND PINION FAILURE AND MASSIVE FLUID LEAK. MILAGE ON VEHICLE IS 67,100 MILES. MECHANIC FEELS PREMATURE FAILURE SHOULD NOT HAVE OCCURED AT 67K MILES. PRICE TO REPLACE IS APPROX $500 TO $800 SHOULD HYDRAULIC HOSES ALSO NEED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078405June 17, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I WAS DRIVING MY CAR WHEN THE PASSENGER FRONT SPRING BROKE AND FELL DOWN PUNCTURING THE TIRE CAUSING A BLOWOUT, LUCKILY I WAS ABLE TO PULL OVER WITHOUT CRASHING. THIS WAS A VERY DANGEROUS THING TO HAPPEN AND I WAS VERY LUCKY TO ESCAPE WITHOUT BEING SERIOUSLY HURT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072692May 16, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I OWN A 1999 ,MERCURY SABLE.ON MAY 13, 1999, WHILE BACKING OUT OF MY DRIVEWAY,I HEARD A VERY LOUD POPPING SOUND THEN A VERY LOUD GRINDING NOISE. I CALLED MY DEALERSHIP AND WAS TOLD TO BRING MY VEHICLE IN. I THEN HAD IT TOWED THERE. WHEN THEY CALLED TO INFORM ME OF THE PROBLEM, IWAS TOLD THAT THE FRONT RIGHT COIL SPRING HAD BROKE AND IN THE PROCESS HAD RUINED MY TIRE ALSO. I WASTOLD IT WOULD COST ABOUT $300.00 TO FIX AND THAT IT WAS NOT COVERED UNDER MY EXTENDED WARRENTY. I GAVE THEM THE OKAY TO FIX IT. LATER THAT DAY, I WAS TALKING TO AN INDIVIDUAL WHO TOLD ME ABOUT TWO OTHER INCIDENTS THAT HE HAD HEARD OF THIS HAPPENING. BEING A PARENT, WITH SMALL CHILDREN,I BECAME CONCERNED OF THEIR SAFETY. I STARTED LOOKING FOR THIS PROBLEM CAME ACROSS SOME OTHER INCIDENTS THAT THIS HAD HAPPENED BUT FOUND NO RECALL OF THIS NATURE.I WILL HAVE MY VEHICLE BACK ON MONDAY, BUT HAVE TO WONDER IF I SHOULD BE RESPONSIBLE FOR THE EXPENSE OR IF THE MANFACTURE SHOULD BE PAYING THE EXPENSE. NEXT TIME THE PERSON THIS HAPPENS TO MAY NOT BE AS LUCKY AS I WAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066746April 29, 2004
SEAT BELTS:FRONT
FRONT DRIVER SIDE SEAT BELT WAS INSTALLED BACKWARDS. AS A RESULT SEAT BELT TWISTED ACROSS THE DRIVER'S CHEST INSTEAD OF LYING FLAT. *AK DEALERSHIP REFUSED TO REPAIR DEFECT DUE TO WARRANTY ISSUES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067763April 24, 2004
EQUIPMENT:MECHANICAL, SEAT BELTS:FRONT:RETRACTOR
THE REAR SEAT BELTS SHOULDER BELTS DO NOT RETRACT AT ALL. THIS IS A SERIOUS SAFETY PROBLEM. AFTER TALKING TO DEALERSHIP THE WARRANTY IS ONLY FOR 5 YEARS 50000 MILES. SO IS FORD SAYING THAT AFTER THIS WARRANTY IS UP ON MY 1999 SABLE THAT MY FAMILIES LIFE IS WORTHLESS.. ALL SEAT BELTS SHOULD BE WARRANTED FOR THE LIFE OF THE CAR, NOT 5 YEARS 50000 MILES..SHOULDN'T ALL SATEY RELATED EQUIPMENT IN VEHICLES BE WARRANTED FOR LIFE? THERE WAS A RECALL FOR THE FRONT SHOULDER BELTS ON THIS VEHICLE. THERE SHOULD BE A RECALL FOR THE REAR SEATBELTS ALSO. THEY BOTH HAVE STOPPED WORKING AT THE SAME TIME AND THAT SHOULD SAY SOMETHING IS WRONG WITH THEM. THESE SEATBELTS HAVE NOT BEEN ABUSED OR WEAR AND TEAR IS A BAD CALL ON THIS ONE.. THIS CAR IS ONLY IS ONLY 5 YEARS OLD AND WEAR AND TEAR DOES NOT PLAY INTO THIS AT ALL..THIS PROBLEM SHOULD BE LOOKED INTO..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065446April 1, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE BACKING OUT FROM A DRIVEWAY CONSUMER HEARD A POPPING NOISE COMING FROM THE FRONT. THE RIGHT PASSENGER TIRE BLEW OUT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE COIL SPRING NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057706March 17, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING AT 35 MPH DRIVER HEARD A LOUD NOISE COMING FROM THE LEFT FRONT OF THE VEHICLE. CONSUMER PULLED OVER TO INVESTIGATE THE NOISE, AND NOTICED THAT THE LEFT FRONT TIRE BLEW OUT. STRUT TOWERS/COIL SPRING FAILED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061971March 11, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE STEERING RACK FAILED WITH NOT VISIBLE INDICATION OF FLUID LOSS. THE PLUG ON THE RACK BLEW-OUT WITHOUT WARNING, CAUSING THE STEERING TO BECOME MANUAL REQUIRING VEHICLE TOWING. THE CAR HAS BEEN DUTIFULLY MAINTAINED WITH NO INDICATION OF FAILURE WHEN INSPECTED. FORD MOTOR CO. HAS DENIED ANY RESPONSIBILITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060011February 28, 2004
SEAT BELTS:FRONT:ANCHORAGE
THE DRIVERS SIDE SEAT BELT ON MY 99 MERCURY SABLE DOES NOT LATCH AND LOCK ALL THE TIME. IT GOES IN AND ACTS LIKE IT LATCHES (SEAT BELT LIGHT GOES OUT) UNTIL A FAIR AMOUNT OF FORCE IS APPLIED TO THE SEAT BELT AND IT RELEASE'S FROM THE SEAT BELT LATCH. I'VE HAD THIS HAPPEN MULTITUDES OF TIMES EVEN THOUGHT I TRY AND REMEMBER TO DOUBLE CHECK THAT THE SEAT BELT IS SECURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058075February 12, 2004
ENGINE AND ENGINE COOLING
THE VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT THEN BECAME FULLY ENGULFED. *PH *SC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10057026February 11, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING IN HEAVY RAIN STORM, ENGINE CRANKSHAFT PULLEY ASSY BROKE CAUSING THE LOSS OF POWER STEERING IMMEDIATELY, I STRUGGLED TO MAINTAIN CONTROL OF VEHICLE. I HAD REPAIRED AT LOCAL SHOP IN LONG ISLAND ,NY , MECHANIC SAID NEW REPLACEMENT UNIT WAS MUCH DIFFERENT THAN ORIGINAL INDICATING THAT THERE WAS PROBLEM WITH DESIGN OF ORIGINAL UNIT.HAD I NOT BEEN ABLE TO STEER VEHICLE THERE COULD HAVE BEEN A COLLISION RESULTING IN INJURIES , ETC. I CHECKED RECALLS & THERE WERE NON RELATED TO THIS MECHANICAL FAILURE. I PAID $309.91 FOR REPAIRS TO VEHICLE. VIN# [XXX], I RETAINED BROKEN ORIGINAL PULLEY & BRACKET ASSEMBLY. *AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056392February 3, 2004
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT RETRACTORS ARE FAILING IN ORDER OF MOST FREQUENT USE (E.G. DRIVER, FRONT PASSENGER, REAR PASSENGERS). THE DRIVER'S BELT RETRACTOR FAILS TO PULL THE SEAT BELT BACK INTO THE COLUMNAR STORAGE AREA 100% OF THE TIME (FRONT PASSENGER BELT 50% AND REAR PASSENGERS ~10%). THIS PRESENTS A SAFETY HAZARD AS THE BELTS WILL NOT PROVIDE THE LIFE SAVING TENSION REQUIRED DURING AN ACCIDENT. THE BELT HANGS LIMP OVER THE WEARER. SEAT BELTS ARE REQUIRED TO BE WORN BY LAW. YET, AUTO MANUFACTURERS ARE NOT REQUIRED TO WARRANTY THESE PARTS FOR THE LIFE OF THE CAR. THE GREAT MAJORITY OF MANUFACTURERS ONLY WARRANT SEAT BELTS FOR 3 YEARS OR 36000 MILES. AS CONSUMERS, ARE WE TO BELIEVE THAT THIS MEANS MANUFACTURERS ONLY EXPECT THE SEAT BELTS TO FUNCTION DURING THIS TIME PERIOD. THIS IS ABSURD AND SHOULD BE CHANGED VIA LEGISLATION REQUIRING AUTO MAKERS TO WARRANTY LEGALLY REQUIRED SAFETY DEVICES FOR THE LIFE OF THE CAR. IT WOULD FORCE MANUFACTURERS TO MAKE THESE PARTS TO LAST INSTEAD OF ENGINEERING THEM TO LAST UNTIL JUST AFTER THE WARRANTY PERIOD IS OVER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055173January 29, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
I OWN A 1999 MERCURY SABLE. WHILE I AM DRIVING, THE WINDSHIELD WIPERS TURN ON BY THEMSELVES. THIS IS A RECURRING PROBLEM THAT STARTED SOMETIME LAST FALL. TO TURN THEM OFF, I HAVE TO TURN THEM ON AND OFF SEVERAL TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054354January 17, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
MY CAR WILL ONLY START SOMETIMES. IT DOES NOT GET FUEL TO THE FUEL BAR. THIS HAS HAPPENED SEVERAL TIMES. IT NEVER QUITS WHILE RUNNING. SOMETIMES IF YOU GO BACK A HALF HOUR LATER IT STARTS. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070794January 15, 2004
POWER TRAIN
HESITATION IN TRANSMISSION. EXCESSIVE LEAK IN TRANS FLUID, MADE A LARGE PUDDLE. HAD A WOBBLE AS VEHICLE ACCELERATED. HAD FRONT TRANS SEAL AND AXLE SEALS REPLACE, AS WELL AS ONE AXLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052381January 5, 2004
SEAT BELTS:FRONT:RETRACTOR
I PURCHASED THE USED VEHICLE APRIL 03. EARLY AUGUST, I WENT OUT TO LUNCH WITH A FRIEND-WHEN HE ATTEMPTED TO PUT ON THE VEHICLE SEAT BELT IN THE FRONT PASSENGER SEAT IT WOULD NOT WORK. WE DROVE HIS CAR INSTEAD. I THOUGHT IT WAS A FLUKE. I DECIDED TO CHECK THE INTERNET AND LOCATED THIS PROBLEM AS A MANUFACTURER RECALL AND FIGURED IT WOULD BE NO PROBLEM FOR THE DEALER TO TAKE CARE OF IT. THIS PROBLEM CONTINUED TO HAPPEN BUT BECAUSE OF MY WORK SCHEDULE I WAS UNABLE TO GET THE VEHICLE TO THE DEALER BECAUSE OF THE HOURS OF THE SERVICE DEPARTMENT. FROM AUGUST TO DATE NO ONE HAS BEEN ABLE TO RIDE IN THE FRONT SEAT. I WAS ON VACATION AND I CONTACTED THE DEALER TO SCHEDULE A SERVICE APPOINTMENT. I TOOK THE CAR IN ON 12/30/03 AND WAS TOLD THAT I NEEDED TO PAY A $75 DIAGNOSTIC FEE AS NO INFORMATION CAME UP FOR THIS VEHICLE INDICATING A RECALL OR A WARRANTY. THE WARRANTY SITUATION WAS CORRECTED BUT I RECEIVED A MESSAGE FROM TONIA COOPER (SERVICE DEPARTMENT) AFTER I FAXED OVER THE RECALL INFORMATION FROM NHTSA THAT MY VEHICLE WOULD NOT BE COVERED UNDER THE RECALL. I THOUGHT THIS WAS ABSURD; I AM EXPERIENCING THE SAME PROBLEM THAT IS NOTED ON ALL OF THE DOCUMENTATION OF THE RECALL BUT BECAUSE FORD NEGLECTED TO INCLUDE MY VIN NUMBER NO ONE WOULD HELP ME. WHAT'S WORSE IS THAT I CALLED FORDS' CUSTOMER RELATIONS ON 12/30/03 AND SPOKE WITH SYED WHO REFUSED TO GIVE ME A LAST NAME OR AN ID# AND HE TOLD ME THERE WAS NOTHING I COULD DO AND NO ONE OUTSIDE OF CUSTOMER RELATIONS AT THE DEALERSHIP THAT I COULD CONTACT TO GET THIS MATTER RESOLVED. I FIND IT MOST IRRITATIONG THAT NO ONE COULD CONCEIVE THE NOTION THAT THIS VIN# (& PERHAPS OTHERS) WERE ERRONEOUSLY OMITTED FROM THE RECALL. I LOOKED AT THE 3 COMPLAINTS FROM OTHER OWNERS & ONE HAS A VIN# VERY SIMILIAR TO MINE. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER, I ONLY WISH THAT I COULD HAVE RESOLVED THIS MATTER WITH FORD DIRECTLY. PASSENGER SAFETY & MICHIGAN'S "CLICK IT OR TICKET IT" LAW HAS MAKES THIS AN EXTREMEMLY IMPORTANT ISSUE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045646November 7, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PROBLEM FIRST NOTICED AS ENGINE OVERHEATED AND A COOLANT LEAK OCCURRED... DEBRIS IN COOLING SYSTEM CREATES A BLOCKAGE AND HEATER WORKS INTERMITTENTLY. STILL OVERHEATS AFTER RADIATOR FLUSHES TO CLEAN SYSTEM. I HAVE BEEN ADVISED BY THE MECHANIC TO EITHER SELL THE CAR OR REPLACE THE ENTIRE COOLING SYSTEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038170September 4, 2003
SEAT BELTS
PROBLEMS WITH SAFETY BELT BECOMING UNDONE AFTER BEING SECURED. *MR WHEN THE SEAT BELT LATCH WAS PUSHED INTO THE SOCKET FIRMLY IT OCCASIONALLY POPPED OUT. IT HAD TO BE PUSHED INTO POSITION THEN JUGGLED IN ORDER FOR IT TO LATCH CORRECTLY. THE BELT WOULD ALSO TIGHTEN SO SNUGLY ON THE OCCUPANT THAT THEY COULD NOT LEAN FORWARD TO ADJUST THE DASH CONTROLS OR SEE THROUGH THE MIRRORS. *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Sable