Mercury Sable Complaints (1999)
258 consumer complaints on file.
- #10092912October 19, 2004TIRES:VALVE
PROBLEMS WITH TIRE EQUIPMENT ON VEHICLE.*MR THE VEHICLE'S RIMS CUT THE TIRES AND VALVE STEMS. THE CONSUEMR HAS SPENT OVER $150N ON TIRE REPAIRS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10093935October 11, 2004LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE INCIDENT I AM WRITING ABOUT RELATES TO THE ELECTRIC DOOR LOCKS ON THE 1999 MERCURY SABLE. AFTER MANY MONTHS OF HAVING PASSENGER SIDE DOOR LOCKS NOT RESPONDING TO THE DRIVER OR PASSENGER SIDE CONTROLS, I TOOK THE CAR IN FOR REPAIRS TO MY LOCAL MECHANIC. $450 LATER THE MECHANIC WAS ABLE TO REPLACE THE PROBLEM PARTS WITH THE STATEMENT THAT MERCURY WAS HAVING A LOT OF PROBLEMS WITH THIS SERIES OF LOCKING MECHANISM'S AND IT APPEARED MERCURY HAD A WIDE SPREAD, PERVASIVE PROBLEM. I CONSIDER THIS AN UNSAFE CONDITION AS IT PREVENTS THE DRIVER FROM INSURING THAT ALL DOORS ARE LOCKED WHEN TRANSPORTING YOUNG CHILDREN WITHOUT THE DRIVER EXITING THE VEHICLE OR CRAWLING ACROSS TO THE OPPOSITE SIDE TO LOCK THE PASSENGER SIDE DOORS. WHAT CAN BE DONE TO TRACK THIS PROBLEM AND HOW CAN MERCURY BE REQUIRED TO CONSIDER THIS A RECALL ISSUE AND TAKE STEPS TO CORRECT AND REPLACE THE DOOR LOCKING MECHANISM? *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10851823September 28, 2004SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE VEHICLE FRONT COILS SPRING FAILED 5 MONTHS PRIOR TO RECALL NOTIFICATION. *NM THE CONSUMER REQUESTED REIMBURSEMENT. RECALL# 04V332000. *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10093214September 27, 2004ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE COOLING SYSTEM IS FAULTY. I HAVE HAD 3 FREEZE PLUGS REPLACED IN ENGINE OVER PAST YEAR AND A HALF AT COST OF $500.00 I AM TOLD IF THE OTHERS RUST BEHIND THE ENGINE IT WILL BE ANOTHER $500.00 JUST HAD THE SYSTEM FLUSHED LAST YEAR, NOW IT IS RUSTY AGAIN. COOLING SYSTEM IS CORROSIVE! DOES THAT MAKE SENSE?*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10091100September 16, 2004WHEELS
ALUMINUM WHEEL CORROSION OF MY 1999 MERCURY SABLE LEADS TO CONSTANT PRESSURE LOST. DEALER CANNOT REPAIR, NOT COVERED UNDER EXTENDED WARRANTY. *JB IF TIRE PRESSURE IS IMPORTANT WHY IS THIS NOT A SAFETY DEFECT? *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10087832September 14, 2004SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE PARTS TO PERFORM THE FRONT COIL SPRING RECALL 04V332000 REPAIRS WON'T BE AVAILABLE WITHIN A REASONABLE TIME. *AK *SC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10088039September 14, 2004SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE BACKING OUT OF THE DRIVEWAY, THE FRONT PASSENGER COIL SPRING BROKE. AS A RESULT, THE PASSENGER'S TIRE WAS PUNCTURED. *AK *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10087493September 14, 2004STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING STEERING WHEEL FEELS REAL LOOSE, ND MAKES A LOUD NOISE. DEALER REPLACED THE TIE ROD AT CONSUMER'S EXPENSE OF $200. *AK *MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10087186September 14, 2004FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL WAS LEAKING FROM THE FUEL FILTER LINE ONTO THE EXHAUST PIPE WHILE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. *AK THE VEHICLE WAS LEAVING THE DRIVEWAY WHEN GAS WAS SMELLED. THE CONSUMER LOOKED UNDERNEATH THE VEHICLE AND VIEWED GASOLINE SQUIRTING ACROSS THE ENTIRE WIDTH OF THE VEHICLE. THE PLASTIC "ELBOW" THAT WAS ATTACHED TO THE FRONT FUEL LINE AND THE FUEL FILTER WAS CRACKED. *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10089077September 3, 2004VISIBILITY:WINDSHIELD WIPER/WASHER
I OWN A 1999 MERCURY SABLE, BOUGHT IT NEW. SINCE I HAVE OWNED THE CAR, WINDSHIELD WIPERS WILL TURN ON PERIODICALLY. THIS MIGHT HAPPEN NO MORE THAN ONCE OR TWICE A YEAR. RECENTLY, WHILE DRIVING IN A RAINSTORM, THE WASHER FLUID STARTED TO SPRAYEED OUT. IT ONLY LASTED A SPLIT SECOND AND SO FAR HAS NOT HAPPENED AGAIN. THE WASHER FLUID IS A NEW OCCURENCE; BEFORE, IT WAS JUST THE WIPERS COMING ON AND SWISHING A TIME OR TWO.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10088801August 30, 2004SUSPENSION:FRONT, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FORD SAFETY RECALL 04S17 LETTER TO ME STATES: WE EXPECT THAT THESE SHIELDS WILL BE AVAILABLE IN DECEMBER 2004." THIS "SHIELD" IS, IN MY OPINION, A CHEAP, INEFFECTIVE RUBE GOLDBERG, ATTEMPT BY FORD TO COVER UP A LIFE-THREATENING SITUATION CAUSED BY THE FRACTURE OF FRONT COIL SPRINGS PUNCTURING THE FRONT TIRES AND IN FORD'S OWN WORDS: "...WHICH COULD INCREASE THE RISK OF A CRASH WITHOUT WARNING." FORD ALSO STATES IT WOULD REPLACE A COIL SPRING WHICH FRACTURES. THIS IS AN IRRESPONSIBLE POSITION: REPLACE THE COILD SPRING ONLY AFTER THE ACCIDENT. ARE WE OWNERS OF 1999 THROUGH 2002 SABLES AND TAURUSES TO AVOID DRIVING OUT CARS UNTIL THE NON-SOLUTION "CONTAINER" PARTS MIGHT ARRIVE IN DECEMBER? AND THEN WAIT UNTIL THE SERVICE DEPARTMENT CAN SCHEDULE THE NON-SOLUTION? ACTION BY YOUR AGENCY IS REQUIRED TO FORCE FORD TO BEGIN REPLACEMENT OF BOTH FRONT COIL SPRINGS NOW! ANYTHING LESS WILL RESULT IN ACCIDENTS, INJURIES AND DEATHS ON OUR ROADS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10087723August 30, 2004SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE CONSUMER RECEIVED A RECALL NOTICE AND WHEN THE CONSUMER CONTACTED THE DEALER REGARDING THE RECALL HE WAS TOLD THAT THE PART WOULD NOT BECOME AVAILABLE UNTIL DECEMBER, 2004. THE CONSUMER WAS CONCERNED BECAUSE THE RECALL STATED IT WAS DANGEROUS TO DRIVE THE VEHICLE. BUT YET THERE WAS NOT SOLUTION. UNTIL DECEMBER 2004, THE CONSUMER WANTED TO KNOW IF MANUFACTURER WOULD PAY FOR A RENTAL. *AK *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10089469August 23, 2004STEERING:RACK AND PINION
POWER STEERING FAILED WHILE DRIVING. CONSUMER HEARD A WINDING COMING FROM THE FRONT. CONSUMER PULLED OVER, LIFTED UP THE HOOD, AND NOTICED POWER STEERING FLUID WAS DRY INSIDE OF THE CANISTER PUMP. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL REPAIR SHOP FOR STEERING FLUID. THEN, CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT RACK PINION FAILED, AND NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT PROBLEM RECURRED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10089213August 18, 2004SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER CALLED THE DEALER AFTER FINDING OUT ABOUT A RECALL FOR THE FRONT COIL SPRING. CONSUMER WAS TOLD BY THE MECHANIC TO BRING THE VEHICLE IN. AFTER ARRIVING AT DEALER CONSUMER WAS ADVISED THAT VEHICLE WAS NOT RECALLED, AND WAS TURNED AWAY. RECALL LETTER ARRIVED THE NEXT DAY.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10087815August 12, 2004VEHICLE SPEED CONTROL
WHILE DRIVING, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOOR. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE DRIVER TURNED THE VEHICLE OFF AND THE VEHICLE WAS TOWED TO HOME. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10086664August 11, 2004ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON THE NY STATE THRUWAY, WITH MY ENTIRE FAMILY IN THE VEHICLE, THE CAR LOST POWER AND COMPLETELY STALLED OUT. IT WAS LATER FOUND TO HAVE THREE (3) CRACKED CAM SHAFTS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10087574August 10, 2004SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
ONSUMER RECEIVED RECALL 04V332000 REGARDING COIL SPRING. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. MECHANIC ADVISED CONSUMER TO CALL IN DECEMBER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10087618August 10, 2004SUSPENSION:FRONT
CONSUMER WAS BACKING OUT OF A PARKING SPACE AND WHEN MOVING FORWARD FRONT SUSPENSION CRASHED TO THE GROUND, AND THE FRONT OF THE VEHICLE COLLAPSED, LEFT FRONT BALL JOINTS FELL TO THE GROUND AND BROKE THE AXLE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT WARRANTY EXPIRED AND THERE WAS NOTHING THEY COULD DO. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10082966July 29, 2004POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
1999 MERCURY SABLE SHIFT CABLE FAILED. POTENTIALLY LIFE THREATENING ACCIDENT AVOIDED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10082278July 20, 2004VISIBILITY:WINDSHIELD WIPER/WASHER
1999 MERCURY SABLE - THE WINDSHIELD WIPERS COME ON BY THEMSELVES. I HAVE TO TURN THEM ON AND OFF TO GET THEM TO STOP. THE FIRST TIME IT HAPPENED I THOUGHT I HIT THE THEM BY MISTAKE, BUT IT HAS HAPPENED SEVERAL TIMES SINCE. *LA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0