Mercury Sable Complaints (2008)

61 consumer complaints on file.

#10637091September 17, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, SERVICE BRAKES
WE WERE STOPPED BEHIND TRAFFIC, AND AS WE SLOWLY STARTED TO PROCEED, THE CAR SURGED AT A HIGH RATE OF SPEED, AND AS THE BRAKES WERE APPLIED, THEY EITHER WERE NOT WORKING OR ELSE IT WAS THE ABS COMING ON. THIS WAS A DRY, SUNNY DAY-NO MOISTURE ON THE ROAD-OF COURSE THAT WOULD NOT HAVE HAD A BEARING ON WHY THE CAR SURGED/ACCELERATED. THEN THE CAR SHUT ITSELF OFF COMPLETELY. WE THEN GOT IT STARTED AGAIN, AND NOTHING HAPPENED GETTING IT BACK THE APROXX. 4 MILES BACK TO HOME-ALL WAS NORMAL AFTER THE INCIDENT ALL THE WAY TO HOME, THOUGH IT HAS NOT BEEN DRIVEN SINCE. IT HAS BEEN REPORTED TO FORD HQ'S AND TO THE DEALERSHIP WE PURCHASED FROM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615246July 22, 2014
ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, STRUCTURE
THE DRIVERS SIDE HEATED SEAT DIED SHORTLY AFTER I PURCHASED THIS VEHICLE. THIS WAS ONE OF THE SELLING POINTS FOR ME, I HAD IT REPLACED AND THE REPLACEMENT DIDN'T MAKE IT THROUGH THE WINTER OF THAT YEAR. I DIDN'T REALIZE THIS WAS A PROBLEM COMMON WITH THE SABLE. I CANNOT AFFORD TO HAVE IT REPLACED AGAIN. IS THIS A FIRE HAZARD. I AM ALSO HAVING A TERRIBLE PEELING AND CHIPPING PROBLEM WITH THE PAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607836July 2, 2014
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT IT BECAME DIFFICULT TO STEER THE VEHICLE. THE DEALER STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 29,650. UPDATED 8/28/14*CN UPDATED 09/12/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604303June 18, 2014
STEERING
STEERING WHEEL WAS DIFFICULT (VERY HARD) TO TURN. TOOK THE CAR TO A FORD SERVICE AGENT AND THE DIAGNOSIS WAS THAT THE STEERING RACK WAS LOOSE. A NEW RACK WAS INSTALLED AND RETESTED. FORD SERVICE TOLD ME THAT THE CAR WAS HAZARDOUS AND IT HAD TO BE REPAIRED RIGHT THEN AND THERE. ASKED FORD MANUFACTURE TO BE REIMBURSE AND WAS DENIED. REPAIR WAS DONE ON DECEMBER 31, 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588124May 13, 2014
STEERING
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, SHE HEARD A POPPING NOISE AS THE VEHICLE VEERED TO THE RIGHT AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT CAN NO LONGER TURN TO THE RIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567903March 8, 2014
SEATS
NOT LONG AFTER I BOUGHT THIS CAR, THE ELEMENT ON THE DRIVERS SIDE HEATED SEAT STOPPED WORKING. IT WAS UNDER WARRANTY AND IT WAS REPAIRED. THEN IT WENT AGAIN AND IT WAS UNDER THE EXTENDED WARRANTY AND AGAIN IT WAS REPAIRED. NOW THIS WINTER, I WENT TO USE IT AND AGAIN THE ELEMENT WENT FOR THE THIRD TIME. I FEEL THAT SOMETHING HAS TO BE CAUSING THIS PROBLEM BECAUSE IT COULD POSSIBLY BE DANGEROUS AND START A FIRE. THE CAR DEALERSHIP SAYS THAT THEY WILL REPAIR IT FOR $429.00 (THIS IS A 10% DISCOUNT) BUT I FEEL THAT SINCE THIS HAS HAPPENED THREE TIMES ALREADY FORD SHOULD BE RESPONSIBLE FOR THE REPAIR AND ALSO FIND THE PROBLEM THAT IS CAUSING THIS ELEMENT TO FAIL IN THE FIRST PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567968March 8, 2014
ELECTRICAL SYSTEM
THE INFORMATION CENTER AT THE INSTRUMENT CLUSTER FAILED. NO INFORMATION SHOWS. CHECKED WEBSITE, IT APPEARS THAT THIS PROBLEM IS QUITE COMMON FOR A LOT OF OWNERS. FORD SHOULD BE INVESTIGATED FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549306October 24, 2013
ELECTRICAL SYSTEM
ON THURSDAY AROUND 11:30 PM, ON SEPT.12, 2013, WHILE MY 77 YEAR OLD MOTHER SLEPT HER 2008, MERCURY SABLE PREMIER MYSTERIOUSLY CAUGHT FIRE AND BURNED WHILE PARKED UNDER HER CAR PORCH ATTACHED TO HER HOME. THE VEHICLE WAS TOTALED AND DAMAGE OCCURRED TO HER HOME. WERE IT NOT FOR HER LITTLE DOG BARKING AND RUNNING BACK AND FORTH FROM HER BEDROOM TO THE CAR PORCH DOOR, SHE LIKELY WOULD NOT HAVE AWAKEN. SHE LOOKED OUT THE PEEP HOLE OF HER DOOR TO THE CAR PORCH AND SAY SMOKE AND FIRE EMITTING IT IS VERY LIKELY HER HOME AND SHE COULD HAVE BEEN LOST IN THE FIRE. ALTHOUGH SHOOK UP EMOTIONALLY, WE ARE THANKFUL ONLY HER CAR WAS LOST. FORTUNATELY, MY MOTHER REMAINED CALM ENOUGH TO CALL EMERGENCY SERVICES (POLICE AND FIRE DEPARTMENT) THAT ARRIVED IN VERY SHORT TIME TO PUT THE FIRE ENGULFED VEHICLE OUT. ACCORDING TO FEEDBACK FROM THE LOCAL LAW ENFORCEMENT ARSON INVESTIGATOR AND INVESTIGATORS REPRESENTING OUR AUTO AND HOME INSURANCE COMPANIES, IT APPEARS THE FIRE LIKELY STARTED IN THE TRUNK OF THE SABLE IN THE ELECTRICAL WIRING SYSTEM OR REVERSE SENSING MODULE AS I BELIEVE IT MIGHT BE REFERRED TO FOR MY MOTHER'S VEHICLE. THE INCIDENT HAD A CONSIDERABLE DEGREE OF EMOTIONAL AND PSYCHOLOGICAL IMPACT ON MY MOTHER GIVEN AS A SENIOR CITIZEN THIS VEHICLE REPRESENTED A LAST VESTIGE OF FREEDOM AND INDEPENDENCE. . *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10547160October 7, 2013
POWER TRAIN
TRANSMISSION INTERMITTENTLY WOULD STAY IN 5TH GEAR AND NOT SHIFT -- LIMP HOME MODE. DEALERSHIP REPLACED OUTPUT SHAFT SENSOR AND TURBINE SENSOR, AND THIS RESOLVED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544546September 20, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE DRIVING 35 MPH, THE VEHICLE WAS TAKEN TO A MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE CONTINUOUS VARIABLE TRANSMISSION. THE VEHICLE WAS REPAIRED AND THE TRANSMISSION WAS REBUILT. THE FAILURE AND CURRENT MILEAGE WAS 52,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513359May 23, 2013
ENGINE, FUEL/PROPULSION SYSTEM, STEERING, VEHICLE SPEED CONTROL
ACCELERATOR STOPPED RESPONDING AND VEHICLE STALLED SHORTLY AFTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511093May 14, 2013
STEERING, SERVICE BRAKES, HYDRAULIC
2008 FORD MERCURY SABLE. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *SMD THE CONSUMER STATED THE POWER STEERING RACK AND PUMP FAILED. ALSO, THE REAR BRAKES WERE SEVERELY WORN AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489241December 19, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE TRYING TO ACCELERATE ON AN INCLINE WHILE AT A STOP SIGN, THE VEHICLE CONTINUED TO ROLL BACKWARD. THE CONTACT STATED THAT THE TORQUE CONVERTER ENGAGED AND THE VEHICLE STALLED, CAUSING THE POWER STEERING TO ALSO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000. THE CURRENT MILEAGE WAS APPROXIMATELY 81,000. UPDATED 6/4/13 *CN UPDATED 06/11/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486216November 27, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHEN STARTING HIS VEHICLE IN COLDER WEATHER, IT WOULD JUMP OR LUNGE FROM FIRST TO SECOND GEAR WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THEY WOULD LOOK INTO THE MATTER FURTHER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE CURRENT MILEAGE WAS APPROXIMATELY 59,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484005November 12, 2012
STEERING, POWER TRAIN
WHILE DRIVING LAST WEEK MY WIFE NOTICED THAT WHEN TURNING INTO A PARKING SPOT THE STEERING STIFFENED UP AND HAD TO MAKE A SUDDEN STOP AS TO NOT HIT THE VEHICLE TO HER LEFT . I CHECKED THE CAR OUT AND NOTICED IT IS MOSTLY AFFECTED AT LOW SPEED WHILE MAKING TURNS EITHER LEFT OR RIGHT THIS HAD NO WARNING AND COULD BE VERY DANGEROUS.IT IS JUST LUCK THAT A WALKER OR JOGGER WERE NOT ON THE STREETS AT THE TIME .THIS NEEDS IMMEDIATE ATTENTION I WILL ATTEMPT AT REPAIR MYSELF AS IT IS OUT OF WARRANTY POSSIBLE RACK AND PINION ALSO TRANSMISSION SLIPPAGE AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474164September 6, 2012
STEERING
CAR DEVELOPED A KNOCK IN STEERING. MOST NOTABLE WHEN STOPPED AND TURNING STEERING WHEEL A FEW DEGREES LEFT AND RIGHT. TOOK IT TO DEALER WHO SAID STEERING CORE FAILED. REFUSED WARRANTY COVERAGE. SAID IT WAS CAUSED BY ACCIDENT ABOUT 1500 MILES PREVIOUSLY. THE ACCIDENT WAS A LOW SPEED FENDER BENDER WITHOUT AIR BAG DEPLOYMENT. FRONT BUMPER CRACKED, BUT HEAD LIGHTS WERE NOT BROKE, GRILL WAS NOT BROKE. INSURANCE COMPANY THAT FIXED ACCIDENT DAMAGE DENIED A CLAIM AGAINST THEM FOR STEERING CORE FAILURE. STATING IT WAS A FAILURE THAT WARRANTY SHOULD COVER (EXTENDED FORD WARRANTY.) I NEED TO FIND OUT IF AN ACCIDENT SUCH AS MINE COULD CAUSE A RACK CORE FAILURE. DEALER CHARGED $900.00 TO REPLACE THE RACK CORE. WOULD NOT GIVE ME THE CORE SAYING IT WAS UNDER PRESSURE AND HAD TO BE RETURNED AS AN EXCHANGE. (THIS CAR WAS PURCHASED NEW IN 2009 1 YEAR OLD LEFTOVER). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459016May 19, 2012
STEERING
BEGINNING ABOUT THE FIRST OF MARCH, 2012, I NOTICED A PROBLEM WITH MY STEERING FEELING STIFF, JERKY AND HARD TO TURN. THE FIRST INCIDENT INVOLVED TURNING RIGHT ONTO THE HIGHWAY FROM A SIDE RIDE AND FEELING THE FRONT OF THE CAR JERK SLIGHTLY TO THE LEFT. SINCE THEN, I'VE NOTICED THE STEERING REMAINS STIFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454517April 9, 2012
STEERING
TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A TURN THE STEERING BECAME HAD BECOME VERY DIFFICULT TO MANEUVER. AFTER SHUTTING OFF AND RESTARTING THE VEHICLE, THE POWER STEERING SEEMED TO HAVE RESET BUT THE FAILURE RECURRED AFTER ATTEMPTING TO PARK THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT FRONT TIE RODS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443260January 10, 2012
STEERING
RECENTLY I WROTE YOU ABOUT MY 2008 SABLE IT HAS ONLY 16,000 MILE ON IT AND I WAS HAVING PROBLEMS WITH THE STEERING STIFFENS UP WHILE DRIVING. I DID SOME INVESTIGATING AND HAD IT DIAGNOSED BY A REPUTABLE PERSON. IT WAS THE POWER STEERING PUMP AND RACKET PINION BAR. I DID NOT GO TO THE DEALER BECAUSE IT WAS OUT OF WARRANTY. YOU IN TURNED SENT MY COMPLAINT TO FORD AND THEY WROTE BACK SAYING THEY WERE SORRY AND I SHOULD OF TAKEN TO A DEALERSHIP SO THEY CAN DOCUMENT IT. I JUST FELT SINCE IT WAS OUT OF WARRANTY I WOULD GO TO SOMEONE REPUTABLE BECAUSE IT WOULDN'T SO COSTLY TO HAVE REPAIRED. I JUST WANTED TO PASS SOME INFO TO THE NHTSA ON FOR SAFETY REASONS. MAYBE THE PROBLEM DOCUMENTED [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442282January 3, 2012
SUSPENSION, STEERING
THE WHEEL STIFFENS UP WHILE MAKING A TURN. ALSO WHEN SITTING STILL/STOPPED THE WHEEL COMPLETELY FREEZES UP. THE BALL JOINTS, BEARINGS, AND RACKET PINION WAS CHECKED OUT BY A MECHANIC AND THE CONCLUSION HE CAME TO WAS HE THINKS IT COULD BE THE POWER STEERING PUMP HAS FAULTED. THIS STARTED IN THE BEGINNING OF NOVEMBER AND CURRENTLY IS GETTING WORSE. DUE TO THE CAR ONLY HAVING 16,000 MILES AND HE HEARD OF THIS HAPPENING TO OTHER MERCURY'S WE WERE WONDERING IF THERE IS ANY SORT OF RECALL, AND IF THERE ISN'T IF THIS PROBLEM COULD BE NOTED FOR FUTURE REFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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