Mercury Sable Complaints (2003)

201 consumer complaints on file.

#10822249January 26, 2016
EXTERIOR LIGHTING
THIS CAR WAS REPAIRED UNDER NHTSA CAMPAIGN 04V106000. THE RECALL WORK FAILED, CAUSING THE BRAKE LIGHTS TO NOT COME ON, AND THE VEHICLE TO NOT SHIFT OUT OF PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789818November 11, 2015
SEAT BELTS
NO ACCIDENT, BUT THE SEAT BELT ON THE DRIVER'S SIDE HAS STARTED "LATCHING" ONLY ON SPORADIC OCCASIONS. IT DOESN'T LATCH MORE TIMES THAN IT DOES LATCH. THE ARE TIMES WHEN YOU HAVE SUCCESSFULLY LATCHED THE SEATBELT, IT WILL COME UNLATCH END WHILE THE CAR IS MOVING. THIS HAS NOW BEEN OCCURRING FOR ABOUT A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782290October 15, 2015
TIRES
TL* THE CONTACT OWNS A 2003 MERCURY SABLE EQUIPPED WITH DOUGLAS X-TRAC 2 TIRES, SIZE: P215/60/R16. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. AS A RESULT, THE VEHICLE VEERED BUT THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE AND TIRE WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER AND VIN WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 105,029 AND THE TIRE FAILURE MILEAGE WAS 5,159.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776399September 24, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO DECELERATE; HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT IMMEDIATELY SHIFTED THE VEHICLE INTO NEUTRAL AND AVOIDED A COLLISION. THE CONTACT BROUGHT THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED OF A CUSTOMER SERVICE CAMPAIGN. THE MANUFACTURER AND DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED BECAUSE IT WAS MANUFACTURED IN ANOTHER PLANT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724265June 9, 2015
STRUCTURE:BODY
CAR WAS COMPLETELY STOPPED. WHEN ENGAGED INTO REVERSE, CAR MADE LOUD NOISE, TIRES SQUEALED, ENGINE RACED AND CRASHED INTO PARKED CAR BEHIND IT AT HIGH RATE OF SPEED. PARKED VEHICLE THAT WAS STRUCK THEN STRUCK CAR NEXT TO IT SINCE IMPACT WAS SO GREAT. CAR WAS UNCONTROLLABLE, COULD NOT BE STOPPED VIA BRAKES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10722521May 31, 2015
POWER TRAIN
IN 2014,. MY POWER TRAIN (TRANSMISSION) STOPPED PROPELLING MY CAR. SEVERAL YEARS EARLIER, MY FRIEND WHO OWNED A MERCURY SABLE (THE SAME TYPE CAR AS I AM WRITING TO YOU ABOUT), HAD THE SAME TRANSMISSION FAILURE WHILE ON AN INTERSTATE HIGHWAY. HE HAD APPROXIMATELY THE SAME MILEAGE ON HIS CAR THAT I HAD WHEN OUR TRANSMISSIONS FAILED. THIS TYPE OF FAILURE IS DANGEROUS YET THE FORD MOTOR CO. ADVISED ME THERE HAD NOT BEEN A RECALL. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712105April 21, 2015
STRUCTURE:BODY
FLOORBOARDS RUSTED THROUGH, I WAS GETTING SPLASHED WHILE DRIVING THROUGH AN UNAVOIDABLE PUDDLE IN THE ROAD. LOOKS TO BE FOUR SEPARATE SPOTS, ALL FOUR SEATING AREAS AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704934April 10, 2015
STRUCTURE:BODY
THE FLOOR BOARDS ON MY VEHICLE ARE RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701460March 24, 2015
SUSPENSION
ORIGINALLY, 2 DAYS PRIOR, CAR FELT LIKE I WAS DRAGGING SOMETHING UNDERNEATH. GOT OUT AND LOOKED AROUND CAR, DIDN'T SEE ANYTHING. LEFT CAR FOR 2 DAYS, THEN STARTED TO HEAD TO WORK. WAS GOING ONLY ABOUT 20MPH WHEN SMOKE POURED OUT FROM UNDER MY CAR. A MOMENT LATER MY FRONT PASSENGER SIDE TIRE BLEW. HAD A FRIEND COME TO HELP ME CHANGE TO THE SPARE. HE DROVE THE CAR ABOUT 2 MINUTES BACK TO MY HOUSE AND AS SOON AS HE PARKED IT, HE TOOK THE SPARE OFF BECAUSE WE HEARD A WEIRD POPPING NOISE WHEN HE WAS JACKING THE CAR BACK UP. LOOKED AND THE COIL SPRING ON THE PASSENGER SIDE HAD BROKEN AND RUBBED SO VIOLENTLY AGAINST THE TIRE THAT IT HAD TORN A 10-14" LONG HOLE IN THE TIRE AND HAD BURNT A RING AROUND THE INSIDE OF THE TIRE. THANKFULLY I HAD 2 FRIENDS TO REPLACE THE WHOLE UNIT. I ALSO WAS ABLE TO TAKE MY GOODYEAR TIRE BACK TO SAM'S AND THEY PRORATED MY TIRE (HAD LESS THAN 6,000 MILES ON THEM!!) AND REPLACED IT. TIME WILL TELL IF THE OTHER ONE WILL GO OUT BUT NHTSA NEEDS TO LOOK AT THIS PROBLEM. IF I HAD BEEN GOING FASTER, I MOST CERTAINLY WOULD HAVE BEEN IN A VERY BAD ACCIDENT. I AM VERY THANKFUL I HAD FRIENDS WHO WERE ABLE TO CHANGE THE WHOLE COIL SPRING FOR ME. BUT IF THIS WERE TO HAPPEN WHILE TRAVELING AT A HIGH RATE OF SPEED, THE END RESULT COULD BE CATASTROPHIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683746February 17, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
MY CAR IS TRYING TO KILL ME! I WAS DRIVING AT APPROXIMATELY 40 MPH, WHEN I STARTED TO BRAKE FOR A STOP BEFORE TURNING . THE CAR SLOWED DOWN, AS I HELD MY FOOT ON THE BRAKE, BUT SUDDENLY THE CAR STARTED TO ACCELERATE. I ALREADY HAD MY FOOT ON THE BRAKE, AND THE BRAKE HELD, BUT I HAD TO TAKE THE CAR OUT OF GEAR, AND SHUT THE ENGINE OFF. THE ENGINE WAS RACING AT A SPEED I WOULD ESTIMATE AT 80 MPH. IT WAS A FRIGHTENING AND DANGEROUS EXPERIENCE. I CHECKED TO SEE IF A FLOOR MAT WAS PRESSING ON THE GAS PEDAL. IT WAS NOT. THE SAME INCIDENT HAPPENED ON TWO MORE OCCASIONS. MY MECHANIC HAS NOT FOUND THE PROBLEM. I NO LONGER DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679296January 27, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672477January 14, 2015
ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT, THE FAILURE RECURRED. IN ADDITION, THE VEHICLE WAS DIAGNOSED WITH CORRODED WIRING AND IT WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668599December 28, 2014
ELECTRICAL SYSTEM
ALARM SYSTEM GOES OFF AT WILL, SOUNDING HORN, FLASHING LIGHTS, CAUSING OTHER FLOWING TRAFFIC TO BE DISTRACTED. CONCERNED THAT THE ALARM SYSTEM MAY ACTIVATE WHILE IN MOTION. CONCERNED THAT IT MAY STOP THE VEHICLE IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629987September 2, 2014
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
THROTTLE CABLE STUCK, ENGINE AT 1800 TPM, ENGINE REVVED TO 2600 RPM, INABILITY TO SLOW VEHICLE, SURGING. REQUIRED HARD BREAKING. ONCE CAR STOPPED, IDLE DROPPED TO 900 RPM AFTER 15-30 SECONDS. HAPPENS WITH INCREASING FREQUENCY. ENGINE SURGES AT START, REVS TO 2100 THEN TO 2600. INSPECTED CABLE, THROTTLE AND CRUISE CONTROL CABLE POINT OF ENTRY TO SUPPORTING BRACKET PLASTIC SHATTERED. CABLE EMITS SOUND FROM BINDING. TOOK TO FORD DEALER, THEY INDICATED MY VEHICLE WAS NOT PART OF THE RECALL ALTHOUGH THE PROBLEM HAS BEEN CLEARLY DOCUMENTED WITH THE SAME MAKE, MODEL, YEAR AND ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627245August 21, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
VEHICLE ACCELERATES ON IT'S OWN. HAVE HAD MULTIPLE PROBLEMS WHERE I GO TO STOP AND CAR ACCELERATES AT A STOP SIGN OR LIGHT. I HAVE ALMOST REAR ENDED MULTIPLE CARS BECAUSE OF THIS. WHILE GOING FROM A RED TO GREEN LIGHT ON A HILL MY SABLE STALLED AND BEGAN TO ROLL BACKWARDS, ALMOST CRASHING INTO THE CAR BEHIND ME, IF IT HADN'T BEEN FOR MY QUICK REACTION. VEHICLE WILL IDLE VERY HIGH, 2.5RPMS AT THE LOWEST, WHILE SITTING IN PARK AFTER STARTUP. AFTER A 5 MINUTES IT WILL SOMETIMES DROP DOWN TO 750-1000RPMS, OTHER TIMES IT WILL CONTINUE TO IDLE HIGH. DURING DRIVE IT WILL CONTINUALLY ACCELERATE TO AROUND 40 MPH ON IT'S OWN. WHEN I BRAKE IT WILL IDLE HIGH AND LURCH FORWARD, UNTIL I'M FORCED TO PUSH THE BRAKE ALL THE WAY TO THE FLOOR. THEN CAR WILL EITHER CONTINUE TO IDLE HIGH OR DROP SO LOW THAT IT STALLS. USUALLY I DRIVE WITH TWO FEET AT LIGHTS OR SIGNS TO BE ABLE TO REV ENGINE FROM STALKING. ENGINE LIGHT CAME ON, CODE READ IDLE AIR CONTROL VALVE, SO IT WAS REPLACED. PROBLEM CONTINUED. TOOK TO GARAGE AND IT LOOKS LIKE THE INTAKE MANIFOLD GASKET. ALL VACUUM LINES WERE REPLACED AS WELL. AM GOING TO FIX THE GASKET AND SELL. CAR SCARES ME TOO MUCH TO DRIVE. MULTIPLE PANIC AND ANXIETY ATTACKS. PLEASE RECALL THIS, EXTREMELY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617891July 31, 2014
ELECTRICAL SYSTEM
DRIVING DOWN INTERSTATE 90 IN SOUTH DAKOTA WHEN THE ELECTRICAL JUST SHUT OFF AT NIGHT. WE HAD NO POWER, LIGHTS OR STEERING CONTROL GOING 75 MPH. THIS HAS HAPPENED SEVERAL TIMES A YEAR SINCE WE GOT THE VEHICLE IN 2009. AT THAT SPEED AND WITH NO ONE ABLE TO SEE US DUE TO NO LIGHTING WE BECOME A HAZARD TO OURSELVES AND OTHERS. I WOULD LIKE TO KNOW IF THIS IS AN ENDEMIC PROBLEM WITH THIS MODEL AND WHY NO ONE CAN SEEM TO FIND THE ISSUE. WE HAVE TAKEN IT TO 3 REPAIR PLACES INCLUDING A FORD DEALERSHIP AND NO ONE CAN FIND ANYTHING WRONG. WE WOULD LIKE FORD TO MAKE IT RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584953April 25, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY TO 25 MPH AFTER SHIFTING FROM PARK TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IDLE IAC VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578720April 14, 2014
SUSPENSION
2003 MERCURY SABLE. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT SPRING BROKE AND SLASHED TIRE WHICH CAUSED AN IMMEDIATE FLAT TIRE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575990March 31, 2014
POWER TRAIN
I LEFT HOME FOR WORK. ALL PARTS OF VEHICLE WORKING FINE. I PUT MY BLINKERS ON TO MAKE A LEFT TURN, WHICH I EXECUTED. HALF-WAY DOWN THE STREET, THE CAR BEGAN TO LOSE POWER, BUT WAS STILL RUNNING. I TRIED SHIFTING TO ANOTHER GEAR - NOTHING. THERE WAS NO WARNING, NO SOUND, JUST NOTHING. I ATTEMPTED TO GET THE CAR TO THE SIDE OF THE ONE WAY STREET WITH PARKING ON BOTH SIDES. I COULD NOT MOVE THE CAR. THANKFULLY THIS DID NOT OCCUR ON AN INTERSTATE, OR I WOULD HAVE BEEN KILLED. HAD TO CALL AAA, GET THE VEHICLE TOWED. MY GARAGE SAID IT WAS CATASTROPHIC TORQUE CONVERTER LOSS. HE HAS DONE 5 2003 VEHICLES JUST THIS YEAR. MY HUSBAND JUST HAD MAJOR HEART SURGERY; IS NOT WORKING, AND NOW I HAVE TO COME UP WITH OVER $2,000 TO GET A REBUILT TRANSMISSION. FORD/MERCURY HAS KNOWN ABOUT THESE CATASTROPHIC FAILURES FOR YEARS NOW -- AND NOTHING IS DONE. DOES IT TAKE SOMEONE BEING KILLED BEFORE THERE IS ACTION? THIS IS NOT FAIR THE AMERICAN CONSUMERS WHO TRY TO BUY AMERICAN PRODUCTS AND GET SCREWED IN THE END! MY NEXT CAR...JUST MAY BE FROM ANOTHER COUNTRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573570March 19, 2014
EXTERIOR LIGHTING
MY 2003 MERCURY SABLE HAS A FAULTY BRAKE LIGHT SWITCH WHICH CAUSES THE BRAKE LIGHTS TO REMAIN ON. I FOUND THE RECALL NOTICE ONLINE AND CONTACTED FORD WHO DO NOT ACKNOWLEDGE THE RECALL FOR MY VIN NUMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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