Mercury Sable Complaints (2000)

464 consumer complaints on file.

#10072206May 6, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING 30 MPH THE FRONT DRIVER SIDE COIL SPRING BROKE. AS A RESULT, FRONT END COLLAPSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071893April 29, 2004
UNKNOWN OR OTHER
THE CONSUMER WAS DISAPPOINTED WITH THE PURCHASE OF THE 2000 MERCURY SABLE WHICH EXPERIENCED MORE PROBLEMS THAN A NEW VEHICLE SHOULD. (NAR) *PH *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071721April 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
IT WAS HARD FOR THE CONSUMER TO SHIFT THE VEHICLE OUT OF PARK TO THE DRIVE POSITION. CONSUMER HAD TO START THE VEHICLE IN NEUTRAL IN ORDER FOR THE VEHICLE TO START. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067659April 22, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
1 BRAKE LIGHTS FAIL NOT COVERED UNDER RECALL 1 YEAR AGO DUE TO LISTING WAS TAILLIGHT. BRAKE LIGHT SWITCH WILL NOT LET YOU SHIFT THE CAR. HAS TO BE CHECKED DAYLY.*AK 2 OIL LEAKS CAUSE SMOKE WILL COST OVER $300 DOLLARS TO FIX. 3. SERVICE FLASHES ARE NOT COVERED. 10 TO 15 MILES PER GALLON. CAUSES PINING NOSIE. 4. DEFROST WILL CAUSE WIRING AND A/C TO SMOKE. CAUSE KEYLESS REMOTE CAR SYSTEM TO STOP WORKING. 5. FOOT GETS CAUGHT IN BRAKE AND GAS PETAL. CHECKED UNDER RECALL BY A NEW TECH. CHECKED OK. 6.TRANSMISSION WILL CAUSE CAR TO JUMP BACK AND FORWARD WHEN IN PARK. FROM A FALTY VALVE BODY. 0.DEALER REPLACED ELECTRICAL UNDER WARNTEE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067426April 20, 2004
AIR BAGS:FRONTAL
WHILE DRIVING FRONT DRIVER AN PASSENGER AIR BAGS INADVERTENTLY DEPLOYED. THE CONSUMER MANAGED TO DRIVE TO THE DEALERSHIP. THE DEALERSHIP'S MECHANIC DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE HAD NO EXTERIOR DAMAGE. THE INSURANCE COMPANY DENIED THE CLAIM STATING THAT THE PROBLEM WAS A MECHANICAL DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066843April 8, 2004
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
REAR COIL SPRINGS BROKE WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063647March 22, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT LEFT SPRING SNAPPED ON CAR WHIL;E DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044951March 17, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER IS UNABLE TO TAKE VEHICLE OUT OF PARK WITH ENGINE RUNNING. THE VEHICLE HAD TO BE TURNED OFF TO BE TAKEN OUT OF PARK. VEHICLE IS THEN PUT INTO NEUTRAL AND STARTED. THE DEALERSHIP INDICATED THAT, "THIS IS A COMMON PROBLEM WITH THESE VEHICLE", AND PROVIDED A TEMPORARY REMEDY. *AK THE BRAKE SWITCH WAS COVERED IN GREASE AND CAUSED THE BRAKE LIGHTS NOT TO WORK. THE DEALER INDICATED THAT THE SWITCH WAS IN A BAD LOCATION AND THAT IT WOULD PROBABLY FAIL AGAIN. THE CONSUMER BELIEVES THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR AND THAT THEY SHOULD RECALL THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063334March 16, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING 55 MPH VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE, BUT VEHICLE WOULD NOT START. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062177March 14, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING AT A SLOW RATE OF SPEED THE DRIVER SIDE COIL SPRING BROKE, CAUSING THE FRONT END OF THE CAR TO DROP ONTO THE ROAD SURFACE. THE SPRING RUBBED THE INSIDE OF THE LEFT FRONT TIRE. THE CAR NEEDED TO BE TOWED SINCE IT WAS UNDRIVABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063040March 11, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
VEHICLE WAS STUCK IN PARK, AND BRAKE LIGHTS WOULD NOT GO OFF. TOOK VEHICLE TO THE DEALER, AND THEY REPLACED THE WIRING STOP LAMP 01S08. 10,000 MILES LATER, PROBLEM RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057469March 11, 2004
SUSPENSION:FRONT:MACPHERSON STRUT, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING 25 MPH LEFT FRONT COIL SPRING FAILED, CAUSING LEFT FRONT TIRE TO PUNCTURE. VEHICLE WAS UNABLE TO MOVE. VEHICLE WAS TOWED TO DEALER FOR ANALYSIS, AND MECHANIC DETERMINED THAT THE STRUTS AND COIL SPRINGS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS.*AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062895March 10, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE GEAR SHIFTER LEVER WAS PUT INTO DRIVE FROM REVERSE VEHICLE FAILED TO ACCELERATE WHEN THE GAS PEDAL WAS DEPRESSED. THIS OCCURRED WHILE THE CONSUMER WAS REVERSING. VEHICLE WAS TOWED TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT THE PROBLEM WAS DUE TO A FAILURE IN THE CATALYTIC CONVERTOR BECAUSE OF THE WEAK TRANSMISSION BEING USED. ALSO, INDICATED THAT THIS WAS A COMMON PROBLEM WITH THESE VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052123February 24, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING THE FRONT LEFT (DRIVER SIDE) COIL SPRING SNAPPED AND PUNCTURED THE LEFT TIRE. THE DEALER WAS NOTIFIED. *NM *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070929January 15, 2004
AIR BAGS, SERVICE BRAKES, HYDRAULIC
2000 MERCURY SABLE WITH ADJUSTABLE BRAKE AND GAS PEDALS WAS RECALLED FOR SPACING ISSUE. TOLD ON RECALL NO ADJUSTMENT NEEDED. HAD BAD CRASH. AFTER CRASH TOLD TWO MORE TIMES ADJUSTMENT NOT NEEDED. THIS CAR HAS A BRAKE PEDAL THAT WOBBLES SIDE TO SIDE 7 MM AND A GAS PEDAL THAT WOBBLES SIDE TO SIDE 1 CM. ODI IN WASHINGTON TOLD ME THAT AS BRAKE AND GAS PEDAL UNIT IS BROUGHT FORWARD THE 3 INCH DISTANCE FOR A SHORTER PERSON THE SIDE TO SIDE WOBBLE OF BRAKE PEDAL BECOMES WORSE CAUSING YOU TO HIT THE GAS. THEY ALSO SAID ADJUSTMENT SHOULD HAVE BEEN MADE ON THIS CAR. FORD REFUSES TO ACKNOWLEDGE PROBLEM AND TO DO ANYTHING ABOUT IT. THIS VEHICLE IS VERY, VERY DANGEROUS TO DRIVE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10070673January 15, 2004
UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AFTER SEVERAL ATTEMPTS TO GET POWER WINDOWS REPAIRED I HAVE FINALLY BEEN SOMEWHAT SATISFIED, ALTHOUGH I STILL EXPERIENCE SOME STICKING AND ANNOYING WIND NOISE. I DID ASK RUSTON FORD, LINCOLN, MERCURY IN RUSTON, LA WHEN I HAD THE WINDOWS REPAIRED ABOUT THE FRONT BUMPER PAINT PEELING/FLAKING AND WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY AND THERE WERE NO RECALLS ON THE PROBLEM. I RECENTLY SEARCHED SEVERAL AUTO REPAIR AND SUPPLY STORES FOR SOME TYPE OF TOUCH UP PAINT AND WERE TOLD BY SEVERAL REPUTABLE SALES PEOPLE THAT THEY HAD SEEN SEVERAL CUSTOMERS LIKE MYSELF WITH THE SAME PROBLEM(PEELING/FLAKING PAINT) ON THE SAME TYPE OF VEHICLE AND WAS ALSO TOLD THAT I COULD ORDER THE PAINT THROUGH THE LOCAL FORD LINCOLN MERCURY DEALERSHIP, BUT THE PROBLEM WOULD MOST LIKELY REOCCUR. AFTER MY DEALINGS WITH THE RUSTON FORD, LINCOLN, MERCURY DEALERSHIP IN RUSTON, LA I HAVE NO DESIRE TO DO ANY TYPE OF BUSINESS WITH THEM EVER AGAIN!, NOR WILL I CONSIDER PURCHASING ANY FORD OR MERCURY VEHICLE IN THE FUTURE. I HAVE OWNED 6 VEHICLES IN THE PAST 12 YEARS: CHEVROLET CORSICA MITSUBISHI ECLIPSE CHEVROLET BLAZER TOYOTA FORERUNNER TOYOTA CAMRY -------OF THESE SIX VEHICLES I CAN HONESTLY SAY THAT MY MERCURY SABLE HAS BY FAR EXCEEDED ANY PROBLEMS AND POOR SERVICE EXPERIENCE I HAVE EVER RECEIVED!!!! ON AUGUST 15TH I HAD MY OIL CHANGED AND WAS TOLD BY THE TECHNICIAN THAT THERE WAS A HISSING NOISE COMING FROM MY AIR CONDITIONER WHICH COULD BE SIGNS OF YET ANOTHER PROBLEM IN THE FUTURE. ALL I AM ASKING FOR IS A LITTLE OLD FASHIONED HONESTY AND TRUST IN SOMEONE THAT WILL TELL ME WHETHER THESE PROBLEMS ARE COVERED UNDER A DEFECT OR RECALL CLAIM. I LOOK FORWARD TO HEARING FROM SOMEONE SOON. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068790January 15, 2004
POWER TRAIN
NEUTRAL SAFETY SWITCH FAILS AND CAR IS UNDRIVEABLE, BECAUSE IT CAN'T BE SHIFTED INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053235January 14, 2004
AIR BAGS:FRONTAL
NON DEPLOYMENT OF AIR BAGS IN FRONTAL COLLISION IN 2000 MERCURY SABLE, CAUSING SERIOUS BODILY INJURY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10053120January 13, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT DRIVER SIDE SUSPENSION COIL SPRING BROKE AT 49,000 MILES. TIP OF FAILED SPRING PUNCTURED TIRE SIDE WALL. FORTUNATELY THE CAR WAS PARKED AT THE TIME. VEHICLE COULD NOT BE OPERATED DUE TO COIL SPRING INTERFERENCE WITH WHEEL WELL PATH OF REPLACEMENT TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053355January 5, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
WHILE DRIVING ABS BRAKE LIGHT APPEARED ON THE DASHBOARD INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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