Mercury Sable Complaints (2001)

430 consumer complaints on file.

#10161369July 4, 2006
SUSPENSION:REAR:SPRINGS
DRIVER SIDE REAR COIL SPRING BROKE AND GROOVED TIRE. STRUT,TIRE, SPRING AND ALIGNMENT ARE REQUIRED FOR REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158999June 5, 2006
SUSPENSION:REAR:SPRINGS
DT*: THE CONTACT STATED THERE WAS A RUMBLING NOISE COMING FROM THE REAR SUSPENSION AT VARIOUS SPEEDS. UPON INSPECTION THE DEALERSHIP DETERMINED THE REAR SPRINGS FRACTURED CAUSING BOTH REAR TIRES TO TEAR. UPDATED 6/23/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158934June 4, 2006
SUSPENSION:REAR:SPRINGS
2001 SABLE REAR COIL SPRING CORRODED AND BROKE. THE BROKEN SPRING PUNCTURED THE TIRE CAUSING A BLOWOUT. OUR DEALER INFORMED US THAT BOTH SPRINGS NEEDED TO BE REPLACED. ADDITIONALLY WE WERE INFORMED THAT THERE WAS A RECALL ON THE FRONT SPRINGS O4S17. HOWEVER THE RECALL IS NOT TO REPLACE THE SPRINGS, THEY WILL BE INSTALLING SPECIAL SHIELDS ON THE FRONT SPRINGS SO THAT IF A SPRING DOES FAIL IT WILL NOT CAUSE THE TIRE TO BLOW OUT. THIS TO ME IS UNACCEPTABLE! HOW CAN YOU ALLOW THE FORD TO PRODUCE AND SELL FAULTY AND UNSAFE AUTOMOBILES WITHOUT DEMANDING THAT THEY FIX THE PROBLEM AND NOT APPLY A BAND-AID?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157826May 18, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
BROKEN REAR COIL SPRINGS ON MY 2001 MERCURY SABLE, ONE SPRING RIPPED MY LEFT REAR TIRE. BOTH SPRINGS REPLACED ALONG WITH THE TIRE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157635May 16, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
I OWN A 2001 MERCURY SABLE WITH 54,300 MILES ON IT. AS I WAS DRIVING, I NOTICED A PARTICULAR NOISE COMING FROM THE BACK END OF THE CAR. I NEEDED TO HAVE THE OIL CHANGED ANYWAY, SO WHEN I TOOK IT IN TO THE DEALERSHIP, I ASKED THEM TO CHECK THE BACK END BECAUSE IT SOUNDED AS IF THE BRAKES WERE HANGING UP. WHEN THE DEALERSHIP CHECKED, THEY TOLD ME THAT BOTH OF THE BACK SPRINGS WERE BROKEN AND THAT ONE OF THE SPRINGS WITH A POINTED PORTION HAD RUINED MY NEW TIRE (THE TIRES HAD 7,000 MILES ON THEM). WHEN I ASKED ABOUT A RECALL OR WARRANTY, I WAS TOLD BY THE DEALERSHIP THAT ONLY THE FRONT COILS/SPRINGS HAD BEEN RECALLED AND THE TOTAL COST WOULD BE MY RESPONSIBILITY. THUS, I HAD TO PURCHASE TWO REAR COILS/SPRINGS, A NEW REAR TIRE, AND HAVE MY CAR ALIGNED AGAIN. AT FIRST, I CONSIDERED MYSELF LUCKY BECAUSE I WAS NOT IN AN ACCIDENT AND HURT MYSELF OR SOMEONE ELSE. BUT AFTER I HEARD THAT THE FRONT COILS/SPRINGS WERE RECALLED BY FORD, THEN I DID NOT UNDERSTAND WHY THE BACK ONES WERE NOT AS WELL. NOW THAT I HAVE DONE SOME RESEARCH ON THE MATTER, I UNDERSTAND THAT THIS HAS BEEN A PROBLEM WITH OTHER CONSUMERS AND THAT THE NHTSA IS INVESTIGATING THE 2001 AND 2002 FORD TAURUS AND MERCURY SABLE BECAUSE OF CONSUMER COMPLAINTS OF FRACTURES IN THE REAR COIL SPRINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157371May 9, 2006
VISIBILITY
2001 MERCURY SABLE WIPER COWL AND POLLEN AIR FILTER WAS FULL OF WATER. *TS ***NAR*** THE BLOWER AND DEFROSTER WERE INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157007May 8, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DT*: THE CONTACT STATED WHILE TRAVELING AT APPROXIMATELY 30 MPH DURING AN ICE/SLEET STORM THE FRONT WINDSHIELD WIPERS STOPPED WORKING. AN INDEPENDENT MECHANIC DETERMINED THE WINDSHIELD/WIPER MOTOR WAS DEFECTIVE. THE MOTOR WAS REPLACED. THERE IS AN NHTSA RECALL, #01V258000 VISIBILITY: WINDSHIELD WIPER/WASHER: MOTOR. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156483May 1, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY A PORTION OF THE REAR SPRING ON THE DRIVER'S SIDE FRACTURED AND FELL OFF. THE DEALER HAS BEEN CONTACTED. ALSO, CONTACTED FORD MOTOR COMPANY, AND THEY WERE NOT INTERESTED IN TAKING CARE OF THE PROBLEM SINCE THERE WAS NO RECALL ON THE REAR SPRINGS. FRONT SPRING FRACTURED AND BROKE ON 07/08/2004 AT 54101 MILES. BOTH FRONT SPRINGS WERE REPLACED. A RECALL WAS ISSUED FOR THEM IN AUGUST 2004. SPRINGS WERE REPLACED AGAIN ON 03/02/2005 AS PER THE RECALL. THE CONSUMER WAS REIMBURSED BY FORD MOTOR COMPANY FOR THE COST TO REPLACE FRONT SPRINGS ON 07/08/2004. UPDATED 06/07/2006. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156406April 28, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
HAD A FAILURE OF THE LEFT FRONT COIL SPRING WHILE STARTING UP FROM A STOP AND TURNING RIGHT. THERE WAS NO LOSE OF CONTROL OF THE VEHICLE SINCE THE SPEED WAS ONLY 10-15 MPH AT THE TIME. THE FAILURE WAS CONTAINED BY THE "SPRING SHIELD" AND THIS SPRING WAS REPLACED UNDER A RECALL. WHEN THE SERVICE DEPARTMENT TOOK THE CAR IN TO REPLACE THE FRONT SPRINGS, THEY NOTED THAT THE LEFT REAR COIL SPRING HAD ALSO FAILED AND THE RIGHT SIDE WAS ABOUT TO FAIL TOO. THEY TOLD ME "THIS WAS A COMMON PROBLEM BUT IT WAS NOT COVERED UNDER THE PRESENT RECALL THOUGH IT MAYBE COVERED BY A FUTURE RECALL." THE FAILURE CAUSED THE BOTTOM OF THE SPRING TO PASS BY THE LOWER SPRING MOUNTING AND THE POINT OF THE SPRING WAS LESS THAN 1/4" FROM THE SIDEWALL OF THE LEFT REAR TIRE. ANY FURTHER TRAVEL OF THE SPRING WOULD HAVE PUNCTURED THE TIRE AND THIS FAILURE WAS NOT VISIBLE UNLESS THE TIRE WAS REMOVED OR THE VEHICLE WAS LIFTED. BOTH REAR SPRINGS HAVE BEEN REPLACED AND THE FAILED SPRINGS HAVE BEEN SAVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156038April 25, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
FAILURE OF REAR COIL SPRINGS, SIMILAR TO SAFETY RECALL #04V332000 APPLICABLE TO FRONT SPRINGS. BOTH REAR COILS BROKE, AND SHARP END OF RIGHT REAR CONTACTED INSIDE OF TIRE. FORD OFFERED NO HELP OR REMEDY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155738April 20, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
2001 MERCURY SABLE BOTH REAR COIL SPRINGS FRACTURED WHILE TURNING A CORNER. NOTHING IN THE CAR EXCEPT THE DRIVER. NO OTHER DAMAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154963April 10, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT PASSENGER SEAT BELT LOCKED AND WON`T RELEASE CONTACTED FORD ABOUT RECALL #01S16 THEY SAY CAR NOT ON THAT RECALL THE PROBLEM IS THE SAME AS THE RECALL,CAR MADE AT SAME PLANT, SAME TIME FRAME AS PROBLEMS WERE FOUND. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154161March 30, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TOOK MY CAR TO A REPAIR SHOP FOR NOISE COMING FROM RIGHT REAR, THOUGHT MAYBE THE BRAKES. REPAIR SHOP SHOWED ME BROKEN SPRING AND STRUT HAD CUT GROOVE IN RIGHT REAR TIRE. I BOUGHT CAR USED IN 2003 WITH ONLY 16,000 MILES ON IT. I T NOW HAS 33,000 MILES ON IT. I AM A 52 YEAR OLD WOMAN THAT IS THE SOLE PERSON DRIVING THIS CAR. I HAVEN'T DRIVEN THIS CAR MORE THAN 17,000 IN ALMOST THREE YEARS. THIS KIND OF PROBLEM SHOULD NOT BE ON THIS CAR. THE REPAIR SHOP TOLD ME THAT THIS REPAIR IS COMMON ON THIS PARTICULAR CAR! I THINK THIS PART IS HAS BEEN DEFECTIVE SINCE MANUFACTURED. CAN I GET ANY REIMBURSEMENT FOR THIS REPAIR? IT IS COSTING ME OVER $900!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154166March 30, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DEFECTIVE REAR SPRINGS IN 2001 MERCURY SABLE. THE MANUFACTURER ADMITS A DEFECT IN THE FRONT COIL SPRINGS AND LAUNCHED A RECALL. HOWEVER, THE REAR COIL SPRINGS ALSO PROVED TO BE DEFECTIVE ON MY VEHICLE. MANUFACTURER REFUSED TO COVER EXPENSE. THE REAR COIL SPRING BROKE WHICH IN TURN DAMAGED THE STRUT AND GOUGED THE NEW TIRE WHILE VEHICLE WAS TRAVELING ON HIGHWAY. IT IS APPARENT THERE WAS A FLAW IN THE METAL. THE TOTAL AMOUNT OF THE REPAIRS WAS $446.66 FORTUNATELY I WAS NOT INVOLVED IN AN ACCIDENT WHEN THE TIRE BLEW OUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154031March 29, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
THE REAR COIL SPRING ON MY 2001 MERCURY SABLE BROKE DAYS AFTER I HAD THE VEHICLE IN TO A FORD DEALER FOR THE RECALL ON THE FRONT COIL SPRING. AFTER THE REAR COIL SPRING BROKE IT WAS RUBBING AGAINST THE INSIDE OF THE TIRE AND WOULD HAVE PUNCTURED THE TIRE IF I DROVE THE VEHICLE BEYOND TO THE REPAIR GARAGE. DUE TO THE REAR SPRING BREAKING I NEEDED TO REPLACE BOTH REAR COIL SPRINGS AND STRUTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153771March 27, 2006
SEAT BELTS:FRONT
DT*: THE CONTACT STATED THE FRONT PASSENGER SEATBELT DOES NOT COME OUT OF THE RETRACTOR MORE THAN ONE AND A HALF INCHES. AN INDEPENDENT REPAIR SHOP DETERMINED THE SEATBELT ASSEMBLY NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153585March 24, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
SABLE/2001 REAR SPRING BROKE IN NOT ONE BUT TWO SPOTS,FRONT SPRINGS ARE UNDER RECALL FOR THIS PROBLEM,BUT THE REARS ARE NOT! WHY ARE THAY NOT UNDER RECALL! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152959March 17, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED BRIEFLY, AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP PERFORMED A DIAGNOSTIC TEST AND DETERMINED THE AIRBAG SENSORS WERE INOPERATIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152848March 16, 2006
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED THE REAR SUSPENSION OF THE VEHICLE APPEARED TOO CLOSE TO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER SUGGESTED REPLACING THE REAR COIL SPRINGS BECAUSE THEY WERE CRACKED. THE REAR COIL SPRINGS WERE REPLACED WHICH CORRECTED THE PROBLEM. UPDATED 04/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154069March 14, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2001 MERCURY SABLE LS TIRE BLEW OUT. THE FRONT COIL SPRING AND STRUT ASSEMBLY FRACTURED, PIERCING THE TIRE. THIS CAUSED THE TIRE INSIDE WALL TO SHRED. *TS THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR REPAIRS. THE CONSUMER LATER FOUND OUT THAT THE FRONT COIL SPRING HAD BEEN RECALLED. THE CONSUMER CONTACTED THE MANUFACTURER WHO ADVISED HER TO CONTACT THE LOCAL DEALER AND SUBMIT THE INVOICE FOR REIMBURSEMENT. THE INVOICE WAS TAKEN TO THE LOCAL DEALER BUT THEY REFUSED TO ACCEPT IT BECAUSE THE REPAIR WERE NOT MADE BY THEM OR AT ANOTHER FORD DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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