Mercury Sable Complaints (2000)

464 consumer complaints on file.

#10108123January 28, 2005
SUSPENSION:REAR:SPRINGS
CAR HAD SOUNDED CREAKY IN THE BACK - HAD THE CAR LOOKED AT, BUT NOTHING WAS FOUND. RIGHT REAR SPRING BROKE AND FELL OFF THE SHOCK - PUNCTURING THE TIRE. THE CAR HAD TO BE TOWED, THE SPRING AND TIRE BOTH NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107869January 25, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WE WERE NOTIFIED OF THE RECALL ON THE FRONT SPRINGS OF THE 2000 MERCURY SABLE IN AUGUST OF 2004. WE WENT TO THE GARAGE TO ASK WHAT WE SHOULD DO. THE GARAGE SAID THEY WOULD CALL WHEN THE PARTS WERE MADE AND WHEN TO COME IN FOR REPLACEMENT OF THE SPRINGS. WE WERE NEVER CALLED TO BRING THE CAR IN. ON JANUARY 23, 2005 WHILE BACKING OUT OF THE GARAGE THE FRONT SPRING EXPLODED WITH SUCH A FORCE IT BLEW OUT THE FRONT TIRE. THE CAR WAS THEN TOWED TO THE FORD GARAGE WHERE IT WAS REPAIRED. THEY PUT NEW SPRINGS ON THE FRONT OF THE VEHICLE AND REPLACED THE TIRE AT NO COST. WHILE IN THE GARAGE THEY FOUND A REAR SPRING THAT WAS BROKEN. THE SERVICE MANAGER CONTACTED FORD MOTOR COMPANY TO SEE IF IT COULD BE REPAIRED AT NO COST ALSO. FORD SAID NO BECAUSE THERE WAS NO RECALL ON THE REAR SPRINGS. WE HAD TO PAY FOR THE REAR SPRINGS. WE FEEL AT THE VERY LEAST THE COST OF THE REAR SPRINGS SHOULD BE PAID FOR BY FORD MOTOR COMPANY. IF WE HAD BEEN DRIVING DOWN THE HIGHWAY INSTEAD OF BACKING OUT OF THE GARAGE IT WOULD HAVE BEEN DISASTROUS SINCE THE TIRE ACTUALLY BLEW APART. I WOULD APPRECIATE YOUR HELP IN AT THE VERY LEAST FORCING FORD MOTOR COMPANY TO PAY FOR THE TOTAL SPRING REPLACEMENT. THANKS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106493January 17, 2005
SEAT BELTS:FRONT:RETRACTOR, SEAT BELTS:FRONT:ANCHORAGE
(1) I PURCHASED MY 2000 MERCURY SABLE GS V6 FROM MY FATHER WITH APPX. 38,000 MILES ON IT. MY FATHER AND I KEPT IT WELL MAINTAINED AS REQUIRED IN THE MANUFACTURES WARRANTY GUIDELINES. HE ORIGINALLY BOUGHT IT NEW FROM THE MERCURY DEALERSHIP IN FARMINGTON, MI WHICH IS NOW LOCATED IN DEARBORN, MI CALLED JACK DEMMER LINCOLN MERCURY. WHEN I PURCHASED THE CAR FROM MY FATHER THE SEATBELTS WERE BOTH WORKING FINE. (2)ON THE MERCURY SABLE BOTH SEAT BELT HARNESSES (SEATBELT ROTATOR) LOCKS UP PREVENTING YOU TO ALLOW YOU TO PUT ON THE SEATBELT. CONSEQUENCES CAN CAUSE SERIOUS INJURY, OR EVEN DEATH. *JB (3) I CONTACTED THE DEALERSHIP. THEY STATED THAT THE CAR HAS 64,000 MILES ON IT AND IS OUT OF THE 36,000 MILE WARRANTY SO THEY ARE NOT OBLIGATED TO REPLACE THE BELTS. THEY DID OFFER TO REPLACE BOTH SEAT BELTS FOR $200.00 PER BELT AS THEY SAID THEY WOULDN'T FIX THEM AS ITS A SAFETY ISSUE. THE CAR TO THIS DATE HAS NOT BEEN REPAIRED. I AM CONCERNED THAT THIS IS A PROBLEM IN OTHER MERCURY SABLES AND WOULD LIKE IT INVESTIGATED IF POSSIBLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107333January 13, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE VEHICLE WAS PARKED, THE FRONT DRIVER SIDE COIL SPRING PUNCTURE THE TIRE. THE CONSUMER NOTICE THE FLAT TIRE AND SEEN THAT IT WAS CAUSED BY THE "FRONT COIL SPRING". THE DEALERSHIP WILL BE NOTIFIED. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. 8NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107365January 13, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RECALL CAMPAIGN: NHTSA 04V332000 ON THE FRONT COIL SPRING. NO PARTS AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110921January 11, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT COIL SPRING ON THE FRONT DRIVER'S SIDE OF THE VEHICLE FAILED. *NM RECALL CAMPAIGN:04V332000 THE DEALER DID NOT HAVE THE PARTS NEEDED TO COMPLETE THE SERVICE. THE PARTS WILL NOT BE IN FOR A COUPLE OF MONTHS. THE COIL SPRING BROKE WHILE THE CONSUMER WAS DRIVING AT A LOW RATE OF SPEED. THE COIL SPRING DESTROYED THE NEW FRONT DRIVER SIDE TIRE. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107217January 11, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER RECEIVED A RECALL FOR THE COIL SPRING SHIELD, AND TO DATE NO FURTHER NOTIFICATION FOR THE PART WAS MADE BY THE MANUFACTURER. COIL SPRING SHIELD NHTSA RECALL 04V332000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109622January 7, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RECALL CAMPAIGN: THE DEALER REFUSED TO PERFORM THE RECALL (04S17) REPAIRS BECAUSE THE CONSUMER'S VEHICLE DID NOT HAVE FACTORY TIRES AND SPRINGS. *NM *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106899January 6, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RECALL 04V332000 CONCERNING FRONT COIL SPRINGS. CONSUMER RECEIVED THIS RECALL NOTICE SINCE OCTOBER 2004, AND DEALER KEPT TELLING THE CONSUMER THAT THEY DID NOT RECEIVE ANY INFORMATION CONCERNING THIS RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103674January 5, 2005
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
CONSUMER'S VEHICLE WAS PART MANUFACTURER'S RECALL 01517. HOWEVER, SHE CONTACTED FORD REGARDING RECALL NUMBER 01S17. FORD INDICATED THAT THE PARTS WERE NOT IN AS OF YET. CONSUMER HAS BEEN WAITING SINCE AUGUST. *AK RECALL CAMPAIGN *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105194December 22, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHEN TURNING THE KEY IN THE IGNITION A LOUD EXPLOSION SOUND WAS PRODUCED. THE ENGINE INTAKE MANIFOLD HAD MALFUNCTIONED. AS A RESULT THE VEHICLE WAS TOWED TO THE NEAREST DEALER TO FIND THE CAUSE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105048December 20, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
NO PARTS WERE AVAILABLE FOR MANUFACTURER'S RECALL 04S17 FRONT COIL SPRINGS; NHTSA RECALL CAMPAIGN 04V332000. FORD LINCOLN MERCURY 845-561-3900.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105054December 20, 2004
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
CONSUMER RECEIVED NHTSA RECALL 04V332000 FOR THE SPRING SHIELD, BUT THE PARTS WERE NOT AT THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103600December 13, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER RECEIVED FORD RECALL 04S17 IN AUGUST 2004, WHICH STATED THE PART WOULD BE AVAILABLE IN DECEMBER. HOWEVER, THE PARTS WERE STILL NOT IN, AND THE CONSUMER WAS CONCERNED. *AK......*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097535December 7, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 50 MPH CONSUMER APPLIED THE BRAKE PEDAL AND IT WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKES NEEDED TO BE REPLACED. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102053December 2, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
COIL SPRINGS CORRODED. VEHICLE WAS THEN TAKEN TO DEALER FOR SERVICE. LATER, CONSUMER FOUND OUT THERE WAS RECALL 04V332000 ON THIS SUBJECT. SHE SPOKE WITH MERCURY FOR REIMBURSEMENT. THEY REFERRED HER TO THE DEALER WHERE SHE PURCHASED THE VEHICLE. DEALER TOLD CONSUMER THAT IT MIGHT TAKE A WHILE FOR HER TO RECEIVE REIMBURSEMENT. ON AUGUST 31ST, 2004 CONSUMER WAS TOLD THAT THE REIMBURSEMENT WAS SENT OUT. THERE WAS STILL NO RESPONSE WEEKS AFTER. THEY CONTACTED DEALER AGAIN, AND WAS TOLD THAT THEY NEVER HAD PAPER WORK DONE. BOTH MANUFACTURER AND DEALER GAVE CONSUMER A RUN AROUND. CONSUMER STILL DID NOT RECEIVE REIMBURSEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105291November 30, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE OWNER REQUESTED A FULL REFUND FOR REPLACEMENT OF THE BROKEN SPRING AND THE DAMAGE TO THE SUSPENSION AND TIRES. *BF THE TIRE WAS RIPPED IN ALMOST A COMPLETE CIRCLE. RECALL# 04V332000. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097375November 15, 2004
SUSPENSION:REAR
THE REAR COIL SPRINGS HAD RUSTED COMPLETELY. THE OWNER CONTACTED THE MANUFACTURER WHO STATED THERE WAS NOTHING THEY COULD DO. *JB THE STRUT WAS POINTING AND RUBBING THE TIRE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101131November 10, 2004
UNKNOWN OR OTHER
RECEIVED 3 SAFETY RECALL NOTICE. SHOULD ONE OCCUR, COULD CAUSE A BLOW OUT OF A FRONT TIRE. *BF THE CONSUMER REQUESTED COMPENSATION. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094049October 20, 2004
VEHICLE SPEED CONTROL
WHILE ATTEMPTING TO STOP IN TRAFFIC THE VEHICLE ACCELERATED SUDDENLY AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT THE CONSUMER WAS INVOLVED IN AN ACCIDENT. THE DRIVER SUSTAINED A FRACTURED SPINAL CORD. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Mercury Sable