Mercury Mountaineer Complaints (2000)

123 consumer complaints on file.

#555641October 2, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES WERE INCLUDED IN RECALL 00T005, HOWEVER CONSUMER REPLACED TIRES AFTER HEARING NOTHING FROM FIRESTONE AND REQUESTS A REIMBURSEMENT FOR ALL 5 TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733093October 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE ROLLS BACKWARD ON EVEN THE SLIGHTEST INCLINE WHILE IN DRIVE. THIS APPEARS TO BE A SAFELY HAZARD AS AUTOMATIC TRANSMISSION VEHICLES SHOULD NOT ROLL BACKWARD. THE DEALERSHIP'S SERVICE DEPARTMENT HAS REFUSED TO DO ANYTHING AS THEY SAY THIS IS HOW THE TRUCKS NORMALLY WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871652September 27, 2000
TIRES
ORIGINAL EQUIPMENT ON A MERCURY, MOUNTINEER 2000, P235/75R15 DOT E4027477. WHILE DRIVING CAN FEEL, AND HEAR/ FEEL A BUMPING NOISE COMING FROM THE TIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731326September 13, 2000
TIRES
THESE TIRES ARE BRAND NEW ON A BRAND NEW 2000 MOUNTAINEER. THEY DID NOT FAIL IN ANY MANNER (I HAD TO PUT NUMBERS IN THE "FAILURE" FIELD OR THE FORM WOULD NOT ACCEPT THE REPORT)THERE WERE NO FAILURES WHATSOEVER. I AM ONLY CONCERNED THAT THEY MAY BE RECALLED DUE TO ALL THE FATALS INVOLVING THESE TIRES(DOT # ON INSIDE OF TIRES IS 8XHL) AND ALL THE PUBLICITY. THE DEALER ADVISES THESE TIRES ARE NOT PART OF THE RECALL BUT I WOULD JUST LIKE CONFIRMATION FROM NHTSA THAT THESE PARTICULAR TIRES ARE SAFE TO DRIVE AT ALL SPEEDS. I AM EMPLOYED BY THE NJ DIVISION OF HIGHWAY TRAFFIC SAFETY AND WE RECIEVE OUR FUNDS DIRECTLY FROM NHTSA REGION 2 IN WHITE PLAINS, NY. AGAIN, THIS REPORT WAS FILED ON THE ADVICE OF THE NHTSA WEBMASTER AND NO CRASHES OCCURRED AND THESE TIRES DID NOT FAIL BUT I AM CONCERNED ...THANK YOU VERY MUCH FOR ANY INFO ABOUT THE SAFETY AND ROADWORTHINESS OF THESE TIRES. *AK( DOT NUMBER: 8XHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554456September 11, 2000
TIRES
TIRE IS INCLUDED IN RECALL 00T005 BUT DEALER DOESN'T HAVE ANY TIRES TO REPLACE THEM WITH(FIRESTONE WILDERNESS AT P235/75R15 #VD). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554241August 30, 2000
TIRES
THE VEHICLE EXPERIENCED CONTINUED PROBLEMS WITH EXTREME VIBRATION WHILE TRAVELING AT HIGH SPEEDS, THE TIRES WERE FIRESTONE AND NOT INCLUDED IN THE RECALL, HOWEVER THE CONSUMER REPLACED ALL TIRES AND THE VEHICLE IS NOT EXPERIENCING VIBRATION PROBLEMS. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728799August 23, 2000
TIRES
ALTHOUGH I DO NOT HAVE THE RECALLED FIRESTONE TIRES ON MY VEHICLE, I DO NOT FEEL SAFE DRIVING IT WITH NON-RECALLED FIRESTONE TIRES. I HAVE TRIED TALKING TO FORD, MY SELLING DEALER AND FIRESTONE DEALERS TO RECEIVE CREDIT FOR MY TIRES TOWARDS THE PURCHASE OF 5 GOODYEAR REPLACEMENTS. I FEEL THAT FORD MADE THE DECISION TO PUT FIRESTONE TIRES ON MY VEHICLE AT THE FACTORY AND SHOULD BE REQUIRED TO PROVIDE CREDIT TOWARDS THE PURCHASE OF A SAFER TIRE. THIS WHOLE RECALL IS A MESS AND IS CONFUSING, I BELIEVE, ON PURPOSE. THE ONLY THING I HEAR IS HOW CONSUMERS WERE MIS-USING THE TIRES. HOW CAN YOU MISUSE A TIRE ON AN SUV? THE AUTOMAKERS SHOW THEM DRIVING ACROSS THE DESERT, UP MOUNTAINS AND THROUGH RIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728320August 18, 2000
TIRES
FIRESTONE RECALLED WILDERNESS AT FROM DECATUR, MY TIRES WERE NOT RECALLED. BECAUSE OF TIRE LOSING AIR PRESSURE AND BECOMING FLAT, I DID NOT FEEL SAFE AND PURCHASED 5 NEW TIRES; FIRESTONE AND FORD REFUSES TO GIVE ME ANY SATISFACTION IN THIS MATTER, AS NEITHER OF THEM WILL REIMBURSE MY $571.00 TO REPLACE FIRESTONE TIRES!!!( DOT NUMBER: ?? TIRE SIZE: P235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727454August 10, 2000
TIRES:TREAD/BELT
LOST COMPLETE CONTROL OF VEHICLE WHEN 2 RIGHT-SIDE TIRES BLEW OUT OFF RIMS AND LEFT ME TO DRIVE ON ONLY THE RIMS.*AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#727486August 10, 2000
TIRES:TREAD/BELT
WHIL DRIVING APPROXIMATELY 65 MPH ON WET PAVEMENT, THE LEFT REAR TIRE BLEW OUT AND WHEN I WAS ABLE TO PULL TO THE SIDE OF THE ROAD, THE TIRE WAS SHREDDED OFF OF THE RIM. THIS MATCHES THE DESCRIPTION OF THE PROBLEM INVOLVED IN THE CURRENT FIRESTONE RECALL. THE VEHICLE IS OWNED BY FORD MOTOR COMPANY. I AM A FORD MOTOR COMPANY EMPLOYEE WHO LEASES THE VEHICLE FROM THE COMPANY. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727214August 9, 2000
TIRES
ALARMING VIBRATION FORD AWARE OF THIS DEFECT INTERNAL MEMO 11 OCT 1996 FORD AND THEIR DEALER WILL DO NOTHING( DOT NUMBER: TIRE SIZE: P235/75 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727215August 9, 2000
TIRES
ALARMING VIBRATION FORD AWARE OF THIS DEFECT INTERNAL MEMO 11 OCT 1996 FORD AND THEIR DEALER WILL DO NOTHING( DOT NUMBER: TIRE SIZE: P235/75 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552660August 7, 2000
UNKNOWN OR OTHER
CONSUMER COMPLAINING ABOUT A DESIGN OF INTERIOR EQUIPMENT, THE CUP HOLDER IS TOO SHALLOW AND THE VEHICLE DOES NOT CONTAIN ASHTRAYS, THESE DESIGN ISSUES COULD BE HAZARDOUS. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867084August 7, 2000
TIRES:TREAD/BELT
VEHICLE EXPERIENCED A RIGHT REAR BLOWOUT(TIRE SIZE P235/75R15/DOT # UNAVAILABLE) WHILE TRAVELING AT 45 MPH IN A 2000 MERCURY MOUNTAINEER, TIRE WAS THE ORIGINAL EQUIPMENT, NO INJURIES WERE REPORTED. REPLACEMENT WAS MADE AT DEALER, AND TIRE NOT AVAILABLE FOR ANALYSIS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK FIRESTONE ATX P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726610August 4, 2000
UNKNOWN OR OTHER
LOCAL NEWS MEDIA REPORTED PROBLEMS WITH THIS TIRE. I'VE BEEN UNABLE TO REACH FIRESTONE DIST. HDQTS AND WAS PUT ON HOLD TWICE WITH NHTSA WITH NO ANSWER. LOCAL TIRE DEALER DIDN'T SATISFY QUESTION ABOUT INSPECTION. WORRIED ABOUT PROBLEMS IN THE FUTURE. NO MENTIONED SAFETY DEFECT, WANTS . WANTS INFORMATION CONCERNING TIRE SEPARATION. *AK( DOT NUMBER: TIRE SIZE: 16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866811August 4, 2000
TIRES
FIRESTONE WILDERNESS/ATX REAR RIGHT TIRE BLEWOUT WHILE TRAVELING AT 65 MPH. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725176July 9, 2000
VEHICLE SPEED CONTROL
WHILE SITTING IN DRIVE IE: AT A LIGHT THE CAR WILL START TO RACE AND THEN ACCELERATE AND TAKE OFF THE BRAKES WILL NOT STOP THE CAR. THE ONLY WAY TO STOP THE CAR IS TO PUT THROW IT INTO PARK. THE FIRST TWO TIMES IT HAPPENED I THOUGHT IT WAS SOMETHING I HAD DONE. HOWEVER ON THE THIRD TIME WHILE PULLING OUT OF MY DRIVEWAY THE CAR TOOK OFF AND SHOOT ACROSS THE STREET I WAS ONLY ABLE TO STOP IT AFTER ENTERING MY NEIGHBORS' FRONT LAWN. I WAS VERY FORTUNATE THAT NO CARS WERE COMING DOWN THE STREET AND NO CHILDREN WERE NEARBY. HOWEVER IT DID TAKE DOWN PART OF MY DRIVEWAY FENCE. OF COURSE IT WAS TAKEN BACK TO THE DEALER THEY COULDN'T FIND ANYTHING WRONG . THEN A WEEK AND A HALF LATER IT HAPPENS AGAIN WHILE SITTING AT A LIGHT TWICE. THE DEALER HAD MY CAR SINCE THURS AND CAN'T FIND ANYTHING WRONG I'M AFRAID TO GO AND GET IT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#552864July 3, 2000
AIR BAGS
THE AIR BAGS FAILED TO DEPLOY DURING THE ACCIDENT. YH
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#552694June 19, 2000
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
THE TURN SIGNAL CURVES DOWNWARD AND CONACTS THE DRIVER'S LEFT KNEE TURNING THE RIGHT TURN SIGNAL OFF DUE TO POOR DESIGN OF THE LEVERS. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863531June 13, 2000
AIR BAGS:FRONTAL, STEERING:HYDRAULIC POWER ASSIST SYSTEM
CONSUMER'S DAUGHTER WAS TRAVELING ABOUT 35MPH AND WAS PROCEEDING INTO THE INTERSECTION WHILE LIGHT TURNED GREEN, ANOTHER VEHICLE VEERED INTO THE RIGHT SIDE OF CONSUMER'S VEHICLE. VEHICLE FLIPPED TWICE ONTO THE ROAD, AND LANDED UPSIDE DOWN. DAUGHTER HAD TO CRAWL OUT OF DRIVER'S SIDE WINDOW. UPON IMPACT, DRIVER'S AIR BAG FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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