Mercury Mountaineer Complaints (2000)

123 consumer complaints on file.

#10058067February 12, 2004
ELECTRICAL SYSTEM
NO POWER SWITCH, WIPERS, WINDOWS, AUTOMATIC DOOR LOCKS, ETC... *PH RECALL#00V072000. THE CONSUMER COVERED THE COST OF THE WIPER MOTOR MODULE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056989February 11, 2004
VEHICLE SPEED CONTROL
THE SPEED CONTROL OF MY 2000 MERCURY MOUNTINEER, STICKS CAUSING THE VEHICLE TO EXCERLERATE OUT OF CONTROL THE ONLY WAY TO STOP IT IS TO SLIP THE TRANSMISSION INTO NEUTRAL AND SHUT THE VEHICLE OFF. IT HAS HAPPENED THREE TIMES AND IS GETTING MORE FRQUENT. I HAVE REPORTED IT TO THE DEALER (SELLERS SEXTON WAYNESVILLE, MO) THEY SAY NOTHING IS WRONG AND THEY CANT FIND A PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054261January 16, 2004
SEATS
MOTOR VEHICLE ACCIDENT CAUSED BY DEFECTIVE SEAT. *CB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10044813November 25, 2003
SEATS:FRONT ASSEMBLY:RECLINER
THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR RECALL 03504 RELATED TO REPAIRS OF THE DRIVER'S SIDE SEAT BOLT. THE DEALER PROMISED TO HAVE VEHICLE FOR ONLY A COUPLE OF HOURS, HOWEVER THE VEHICLE REMAINED AT DEALER FOR ONE WEEK. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047505November 24, 2003
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE DISPLAY SCREEN ON THE STEREO SYSTEM NO LONGER WORKS. AT TIMES IT COMES ON FOR A FEW MINUTES AND THEN GOES OUT AGAIN. THIS MAKES IT IMPOSSIBLE TO KNOW WHAT STATION IT IS ON, THE TIME, ADJUSTING THE SETTINGS ON THE SPEAKERS, ETC. I HAVE TALKED TO OTHERS THAT HAVE THIS SAME PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031962October 12, 2003
VEHICLE SPEED CONTROL
THROTTLE BODY WAS COVERED WITH CARBON THAT CAUSED THE ACCELERATOR TO STICK WHILE DRIVING.*AK THIS CONDITION ALSO CAUSED THE VEHICLE TO SURGE FORWARD OR BACKWARDS WHEN ADDITIONAL PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL TO RELEASE THE STUCK PEDAL. CLEANING OF THE THROTTLE BODY SEEMED TO REMEDY THE PROBLEM. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041521October 9, 2003
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
STEREO SYSTEM CONSOLE LIGHT KEEPS GOING OUT ... IT HAS BEEN OUT FOR A LONG TIME.. NOW IT COMES ON WHEN IT WANTS TO. AND ITS ON FOR ABOUT 3 MINUTES AND GOES OUT AGAIN AND STAYS OUT A WHOLE DAY AND COMES ON THE NEXT DAY FOR ABOUT 3 MINUTES. MY NEIGHBOR HAS THE SAME VEHICLE AND HAS HAD THE SAME PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038624September 10, 2003
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE POWER SEAT ADJUSTER BROKE, WHICH CAUSED THE SEAT TO TILT BACKWARDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038075September 3, 2003
STEERING:GEAR BOX:SHAFT SECTOR
WHILE DRIVING ON A DIRT ROAD AT 15 MPH, VEHICLE SUDDENLY LOST POWER STEERING. DEALERSHIP INDICATED THAT THIS WAS CAUSED BY A BOLT IN THE STEERING SHAFT COMING LOOSE AND FALLING OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037002September 1, 2003
SEATS:FRONT ASSEMBLY:RECLINER, AIR BAGS
WE WERE REAR ENDED AND BOTH SEATS BROKE, FLINGING US INTO THE BACK SEAT. WE THEN WENT INTO THE ONCOMING LANE (BECAUSE MY WIFE COULD NO LONGER REACH THE STEERING WHEEL OR THE BRAKES) AND WERE HIT HEAD ON. COMPLAINT #1 - THE SEATS SHOULD NOT HAVE BROKEN. COMPLAINT #2 - THE AIRBAGS NEVER DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10025242July 1, 2003
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE DAY AFTER TAKING VEHICLE FROM DEALER RADIO LCD SCREEN FLASHED BRIGHT LIKE A PHOTO BULB AND HAS BEEN OUT EVER SINCE, THERE WAS A SMALL AMOUNT OF SMOKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023160June 16, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
OWN A 2000 MERCURY MOUNTAINEER WITH ALL WHEEL DRIVE & 4.0 V8 ENGINE. THE WINDSHIELD WIPERS AND LIGHT MALFUNCTION AT TIMES ("LOCK UP") WHERE THEY WILL NOT WORK AT ALL. SEE NHTSA CAMPAIGN ID # 00V072000. LOCAL DEALER & MERCURY REFUSE TO ADMIT AND/OR FIX THE PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021821May 29, 2003
SEAT BELTS:REAR/OTHER
REAR SEAT BELT WILL NOT RELEASE FOR MORE ROOM CAUSING DISCOMFORT FOR THE CONSUMER. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020598May 27, 2003
ELECTRICAL SYSTEM
ENGAGING THE LEFT TURN SIGNAL CAUSES SMOKE TO BE EMITTED FROM THE EMERGENCY FLASHER SWITCH HOUSING ON TOP OF THE STEERING COLUMN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018505May 10, 2003
TIRES:TREAD/BELT
THE TREADS ARE COMING APART. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016935May 2, 2003
SERVICE BRAKES, HYDRAULIC
WHEN I ATTEMPTED TO STOP ON A DRY DAY GOING APPROXIMATELY 20 MPH MY BRAKES DID NOT OPERATE PROPERLY. THEY GRABBED AND THEN RELEASED WITH A FORWARD MOTION. I CONTINUED TO APPLY PRESSURE WITH BOTH FEET AND THE BRAKES STILL REACTED IN THE SAME FASHION. SUBSEQUENTLY I HIT THE CAR IN FRONT OF ME. I HAD THE CAR TOWED TO THE MERCURY DEALER AND THEY STATED THEY COULD FIND NOTHING WRONG. I AM CONCERNED AND ACTUALLY WORRIED ABOUT DRIVING MY CAR. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10010232March 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 MERCURY MOUNTAINEER DIAGNOSED WITH TRANSMISSION FAILURE - SLIPPING BETWEEN 2ND & 3RD GEARS. VEHICLE ONLY HAS 50000 MILES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002443January 9, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHILE DRIVING AT 25 MPH THE BRAKES WERE APPLIED BUT THEY DIDN'T HOLD. THE DEALERSHIP INDICATED THAT THIS WAS CAUSED BY THE BRAKE CALIPERS FREEZING UP AND GETTING HOT WHICH RESULTED IN THE SEALS FAILING. *NLM ROTORS, PADS AND SHOES WERE REPLACED. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8021465October 23, 2002
STRUCTURE:BODY:DOOR
CONSUMER STATED DRIVER SIDE DOOR PANEL RATTLED AND WAS NOT PLACED PROPERLY. DEALER REPLACED NEW DOOR PANEL. MR *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021468October 23, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER NOTICED VEHICLE'S REAR DOOR LOCKS JAMMED. PASSENGER UNABLE TO UNLOCK TO GET OUT. DEALER WAS CONTACTED AND REPLACED LOCKS. MR *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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