Mercury Milan Complaints (2008)

451 consumer complaints on file.

#11056891December 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V024000 (AIR BAGS) AND 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (HOLMAN FORD, 3641 RT 42 SOUTH, TURNERSVILLE, NJ 08012) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056962December 27, 2017
AIR BAGS
I'M JUST NOW GETTING A RECALL LETTER STATING THAT PARTS FOR MY CAR HAVE BEEN RECALLED AND IT APPEARS AS THOUGH THEY HAVE KNOWN SINCE JULY 2016. ADDITIONALLY IT STATES THAT THEY HAVE SENT ME A PREVIOUS LETTER WHICH IS ENTIRELY NOT FACTUAL AND THIS IS THE FIRST I'M HEARING ABOUT IT. ALSO THERE IS NO FIX? SO HOW AM I SUPPOSE TO TRUST THE SAFETY OF MY CAR WHEN THEY CAN'T EVEN FIX IT FOR ME? I ALSO FIND IT CONVENIENT THAT THEY ARE JUST NOW LETTING ME NOW, NOW THAT IT'S OVER THE STATUTORY TIME FRAME IN WHICH THEY WOULD HAVE TO FIX ON THEIR DIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056600December 26, 2017
AIR BAGS
TAKATA RECALL - I CALLED THE DEALERSHIP TO GET MY CAR SERVICED FOR THE AIRBAG RECALL REPLACEMENT AND THEY STATED THEY RECEIVED A LETTER INFORMING THEM THERE ARE NO AIRBAG PARTS TO REPLACE THE RECALLED EQUIPMENT DUE TO TAKATA FILING FOR BANKRUPTCY. THE DEADLINE FOR FILING PROOF OF CLAIM IS 12/27/2017 BUT NO PARTS WILL BE AVAILABLE UNTIL SPRING 2018, ACCORDING TO THE LETTER THE DEALERSHIP RECEIVED. I DID SUBMIT A CLAIM FORM ON THE TKRESTRUCTURING.COM/PPIC PAGE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056618December 26, 2017
AIR BAGS
TAKATA RECALL NOT BEING RESOLVED TIMELY. STILL WAITING FOR FREE AIRBAG REPLACEMENTS WHERE HAVE NOTIFIED OUR DEALER SEVERAL TIMES WHERE DEALER HAS TOLD ME FORD COMPANY IS NOT SUPPLYING THE REPLACEMENTS (???) WHEN WILL THIS BE RESOLVED SO THEY MAY BE REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056645December 26, 2017
SERVICE BRAKES
AFTER AN ABS EVENT (BRAKING IN SNOW) , THE BRAKE PEDAL SANK TO THE FLOOR, REPEATEDLY SINKS TO THE FLOOR AND WILL NO LONGER STOP THE VEHICLE SAFELY. THIS IS THE FOURTH OCCURRENCE OF THIS MALFUNCTION. PREVIOUSLY BRAKE PUMPING OR BLEEDING RESTORED NORMAL OPERATION. THIS TIME REQUIRED SERVICE FROM MY CERTIFIED MECHANIC, WHO DIAGNOSED A FAILED HYDRAULIC CONTROL UNIT OF THE ABS SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056358December 25, 2017
SERVICE BRAKES
EVERY TIME THE ANTI LOCK BRAKES ENGAGE, THE BRAKES GO SOFT AND TO THE FLOOR. IT IS CURRENTLY IN THE SHOP ( CURRENTLY 10 DAYS) AND THEY CAN'T SEEM TO FIX THE ISSUE. THIS LAST TIME I WAS DRIVING ABOUT 35 MPH AND WENT TO STOP AT A STOP LIGHT AND DID NOT STOP BEFORE IT AND WENT INTO THE INTERSECTION. THE BRAKES NEVER REGAINED HARDNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056197December 23, 2017
AIR BAGS
TAKATA RECALL FORD HAS NOW WARNED US BY MAIL THAT WE SHOULD NOT ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT OF THIS VEHICLE. THEY HAVE ALSO ADVISED THAT REPAIRS WILL NOT BE AVAILABLE UNTIL SPRING 2018 AND THAT THOSE REPAIRS WILL BE MADE IN A PRIORITY ORDER DETERMINED BY THE NHTSA. THIS IS TOTALLY UNACCEPTABLE. SINCE THE REMEDY PARTS HAVE ALREADY BEEN DELAYED ONCE, IT IS POSSIBLE THAT THIS CAR COULD BE UNSAFE FOR A FRONT SEAT PASSENGER FOR A VERY LONG TIME. SINCE THIS IS THE SECOND OF OUR CARS NOW CONSIDERED UNSAFE FOR FRONT SEAT PASSENGERS, WE ARE VERY UPSET. SOMETHING MORE HAS TO BE DONE TO GET THESE REPAIRS COMPLETED IN A MORE TIMELY MANNER. ALSO, WE PLANNED TO SELL THIS CAR IN THE NEXT YEAR. NO ONE WILL WANT TO PURCHASE A VEHICLE WITH AN UNUSABLE FRONT PASSENGER SEAT, SO WE NOW HAVE A VEHICLE WITH NO RESALE VALUE. WHO IS GOING TO REIMBURSE US FOR THAT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055945December 21, 2017
SERVICE BRAKES
NO BRAKES AFTER ABS COMES ON DURING DRIVING ON SLIPPERY ROADS OR WET ROADS. PEDAL GOES TO THE FLOOR. WILL NOT RESET. ALL OF THE BRAKES AND CALIPERS HAVE BEEN CHANGED OR CHECKED. HAVE TO PUMP TO HAVE BRAKES TO GET PEDAL TO BE ABLE TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055691December 20, 2017
SERVICE BRAKES
BRAKES WERE APPLIED HARD TO AVOID DOG RUNNING OUT IN ROAD, AFTER THIS HAPPENED THE BRAKE PEDAL SINKS TO FLOOR THEN BRAKES SUDDENLY SLAM ON WHEN PEDAL IS ALMOST AT THE FLOOR. YOU HAVE TO PUMP THE BRAKE PEDAL TO GET NORMAL PRESSURE FOR ONE STOP. FUSE WAS REMOVED FOR ABS PUMP AND BRAKE PEDAL RETURNS TO NORMAL HEIGHT AND BRAKES WORK NORMALLY WITHOUT ABS HELP. WHEN ABS PUMP FUSE IS REPLACED BRAKE PEDAL GOES SOFT AGAIN. HAS BEEN AN ONGOING PROBLEM FOR SEVERAL MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055700December 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (APPLE FORD LINCOLN OF YORK, 1801 WHITEFORD RD, YORK, PA 17402) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055757December 20, 2017
AIR BAGS
DEALER IS NOT RESPONSIVE TO REQUESTS ON PROGRESS WITH REPLACING TAKATA EXPLOSIVE AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055445December 19, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A LETTER FROM FORD IN JULY 2016 NOTIFYING ME OF THE RECALL. I HAVE CONTACTED MY DEALER SEVERAL TIMES IN THE LAST YEAR AND HALF AND THEY HAVE NEVER HAD A REPLACEMENT BAG AVAILABLE, CITING THE PARTS HAVE NOT YET BEEN AVAILABLE TO THEM. THIS IS AN EXTREMELY LONG WAIT FOR A DEADLY RECALL AND WOULD LIKE TO GET THIS TAKEN CARE OF AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055153December 17, 2017
AIR BAGS
TAKATA INFLATORS: THERE SEEMS TO HAVE BEEN ENOUGH TIME NOW TO GET THE AIRBAGS REPLACED. THIS IS MY DAUGHTERS CAR AND I JUST THINK THAT IF THIS WERE THE DAUGHTER OF A BIG WHEEL AT TAKATA, THE AIR BAG WOULD HAVE BEEN REPLACED ALREADY. ENOUGH TIME, GET IT DONE !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055161December 17, 2017
SERVICE BRAKES
THERE IS A SERIOUS ISSUE WITH THE BRAKES GOING OUT AFTER THE ABS IS ACTIVATED. ANYTIME THE ABS IS ACTIVATED THERE IS A BRAKE LOSS FOR A LONG PERIOD OF TIME.THE OTHER DAY I LOST MY FRONT BRAKES AFTER THE ABS WENT OFF ON A SNOWY DAY. I SLID THROUGH AN INTERSECTION WITH JUST THE REAR BRAKES. I HAD TO DRIVE HOME WITH JUST THE REAR BRAKES IN THE SNOW. PLEASE NOTE THAT THE MASTER CYLINDER IS FULL. THE BRAKES DID COME BACK TO NORMAL A DAY LATER. ALTHOUGH THIS HAPPEN AGAIN AFTER THE ABS WENT OFF. THIS IS A VERY DANGEROUS SITUATION. I HOPE THAT FORD IS CONCERNED ABOUT SAFETY AND WILL TAKE CARE OF THIS PROBLEM SOON. I ALWAYS THOUGHT THAT ANTILOCK BRAKES WERE DESIGNED TO KEEP US SAFE AND NOT PUT US IN A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055118December 17, 2017
SERVICE BRAKES
THIS IS THE SECOND YEAR IN A ROW THAT MY MILAN HAS LOST ALL BRAKES AFTER THE ABS WAS ENGAGED ON A SLUSHY WINTER ROAD. IN 2016 MY WIFE WAS DRIVING AND THE CAR IN FRONT OF HER STOPPED ABRUBPTLY SO SHE HIT THE BRAKES THE CAR ENGAGED THE ABS AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I TOOK IT TO MY MECHANIC HE REPLACED THE ABS MPDULE AND EVERYTHING WAS GOOD UNTIL THE DAY BEFORE YESTERDAY. AGAIN MY WIFE WAS DRIVING THE WEATHER GOT BAD AND THE ROADS TURNED TO SLUSH. SHE SAYS THE CAR FELT LIKE IT WAS TRYING TO APPLY THE BRAKE WHILE SHE WAS NOT. THEN SHE WENT TO SLOW DOWN FOR A CURVE THE ABS ENGAGED THE PEDAL WENT STRAIGHT TO THE FLOOR AND THE CAR LOST CONTROL. SLAMMING INTO THE CURB QUITE HARD. NOW I HAVE TO REPLACE ANOTHER ABS MODULE AS WELL AS HAVE THE CAR INSPECTED FOR ANY OTHER DAMAGE CAUSED BY THE IMPACT AND POSSIBLY PAY FOR THAT. THANKFULLY NOBODY WAS HURT IN EITHER OF OUR INCIDENTS BUT THIS IS A SERIOUS FLAW IN THIS CAR THAT CAN POTENTIALLY HURT OR KILL PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054002December 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THE DASHBOARD WAS SWELLING ON THE PASSENGER SIDE OVER THE AIR BAG COVERING. THE CONTACT WAS UNABLE TO SEE THE AIR BAG. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A NOTICE FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053228December 7, 2017
AIR BAGS
2008 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL WERE NOT AVAILABLE. UPDATED 12/7/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052504December 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER IN NORTH LITTLE ROCK, ARKANSAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051903December 2, 2017
AIR BAGS
NOTHING HAS HAPPENED AS YET (MY VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT). BUT I AM CONCERNED WITH FORD COMPANY'S SLOW PROCESSING OF THIS RECALL OF TAKATA FRONTAL AIRBAGS. I RECEIVED MY FIRST RECALL NOTICE IN JULY OF 2016 AND HAVE CONTACTED FORD DEALERS IN 3 STATES OVER THE PAST YEAR. "PARTS NOT YET AVAILABLE" IS THE CONSISTENT RESPONSE. NOW THAT TK HOLDINGS AND ITS PARENT COMPANY TAKATA HAVE FILED FOR BANKRUPTCY IN SEVERAL COUNTRIES, I AM CONCERNED THAT THE REPLACEMENT WILL NOT TAKE PLACE AT ALL, AND THAT MY FAMILY MAY UNDERGO SERIOUS INJURY SHOULD THE BAGS MALFUNCTION IN THE EVENT OF AN IMPACT. I WOULD ASK THAT ANY PRESSURE POSSIBLE BE PLACED ON THE COMPANIES INVOLVED TO ENSURE THAT THE RECALL AND REPLACEMENT OF THIS CRITICAL SAFETY FEATURE IS HONORED AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051456November 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JOHN KENNEDY FORD PHOENIXVILLE, 730 VALLEY FORGE RD, PHOENIXVILLE, PA 19460) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER STATED THAT THE CONTACT COULD DRIVE THE VEHICLE UNTIL THE PARTS WERE AVAILABLE AND ADVISED THE CONTACT TO NOT CRASH THE VEHICLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Milan