Mercury Milan Complaints (2010)
1,062 consumer complaints on file.
- #10520025June 16, 2013VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
WHILE TRAVELING AT 35 MPH CAR WOULD NOT ACCELERATE. HAD TO SHUT CAR OFF AND RESTART RAN OK UNTIL STOPPED AT INTERSECTION THEN CAR KEEP DYING. WOULD ALWAYS RESTART OK BUT AT TIMES WOULD HAVE TO PUT CAR IN NETRURAL AND REV ENGINE TO KEEP FROM STALLING. HAVE RESEARCHED ON INTER NET AND SEEMS TO BE SAME PROBLEM WITH THROTTLE BODY. I HAVE TAKEN THE BODY OFF AND CLEANED IT BUT PROBLEM STILL OCCURS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519807June 14, 2013POWER TRAIN, FUEL SYSTEM, GASOLINE
THIS HAS HAPPENED TO ME SO MANY TIMES AND I REALLY DON'T DESERVE TO HAVE TO COME OUT OF POCKET AND PAY FOR THIS. MY CAR IS STILL UNDER A POWER TRAIN WARRANTY BUG SEEMS THEY DO NOT COVER A THROTTLE BODY REPLACEMENT. I WAS DRIVING UP I -20 GOING AT LEAST 75 MPH AND THE CAR LOOSES ALL ACCELERATION AND AS I PULL OVER IT STARTS TO SHAKE , SO I CUT IT OFF AND CRANK IF UP AGAIN AND IT DRIVES PERFECT UNTIL IT DECIDES TO DO IT AGAIN. DEALERSHIP TOLD ME IT WOULD COST 500.44 TO REPLACE THE THROTTLE BODY AND MILAN'S ARE HAVING THIS ISSUE. I'M SO DISAPPOINTED IN FORD. RECALL RECALL RECALL BEFORE SOMEONE GETS HURT OR DIE. WE NEED TO START A CLASS A LAW SUIT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519596June 13, 2013ENGINE AND ENGINE COOLING, POWER TRAIN
WHEN I WAS DRIVING TO WORK ON SUNDAY, I WAS GOING 70 ON THE INTERSTATE (I HAD MY CAR SET ON CRUISE CONTROL). OUT OF NOWHERE, THE WRENCH LIGHT TURNED ON, MY CAR MADE A VERY LOUD NOISE, AND I WAS UNABLE TO ACCELERATE MY CAR. I HAD TO PULL OVER AT AN EXIT, AND WHEN I CAME TO A COMPLETE STOP, MY CAR WAS SHAKING PROFUSELY. I TURNED MY CAR OFF, AND WHEN I TRIED TO START IT, IT TOOK IT SEVERAL SECONDS TO ACTUALLY START. I FIGURED IT WAS JUST A GLITCH, SO I DIDN'T WORRY ABOUT IT. TWO DAYS LATER, I WAS DRIVING DOWN ANOTHER ROAD GOING 45 MPH, AND I WAS DRIVING UP A HILL (MY FOOT WAS ON THE ACCELERATOR). THE SAME THING HAPPENED AGAIN. SO I TOOK MY CAR TO A FORD DEALER, AND THEY DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THEN, THEY INFORMED ME THAT THE SPECIFIC THROTTLE BODY THAT I NEEDED WAS BACK-ORDERED FOR 6 WEEKS (ISN'T THAT A SIGN THAT THERE NEEDS TO BE A RECALL??), AND THAT I WOULD HAVE TO CONTINUE TO DRIVE MY CAR LIKE THIS UNTIL THE END OF JULY. AFTER RESEARCHING THE ISSUE, I FOUND THAT OVER 27,000 THROTTLE BODIES HAVE BEEN REPLACED (FOXNEWS.COM), AND THAT THERE ARE MANY OTHER ISSUES THAT HAVE COME UP WITH MY CAR. I DON'T FEEL SAFE WHEN I AM DRIVING, ESPECIALLY BECAUSE THE THROTTLE BODY "DIES" (IF THAT'S WHAT THE TECHNICAL TERM IS) WITHOUT ANY WARNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519595June 13, 2013ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LAST YEAR, I WAS DRIVING DOWN THE INTERSTATE WHEN A POLICE MAN PULLED ME OVER. HE TOLD ME THAT MY TAIL LIGHT WAS OUT, AND GAVE ME A WARNING. WHENEVER I GOT HOME, I ASKED MY HUSBAND TO CHECK OUT THE MY TAIL LIGHT, AND HE TOLD ME THAT NOTHING WAS WRONG. I CHECKED AS WELL, AND SURE ENOUGH, THE PROBLEM FIXED ITSELF. A FEW WEEKS LATER, A FAMILY MEMBER WHO WAS FOLLOWING ME CALLED TO LET ME KNOW THAT THE LIGHT WAS OUT. I TOOK MY CAR TO A FORD DEALER, AND THEY EXPLAINED TO ME THAT THE ENTIRE FIXTURE (ON BOTH SIDES) WAS DEFECTIVE AND THAT THEIR WAS A SHORT. HE THEN INFORMED ME THAT IT WOULD COST WELL OVER $1,000 TO COVER THE REPAIR COSTS. I STILL HAVEN'T HAD THE OPPORTUNITY (OR THE MONEY) TO MAKE THIS REPAIR, AND AFTER DOING A LOT OF RESEARCH, IT SEEMS THAT THERE ARE MANY OTHERS WHO ARE EXPERIENCING THE SAME ISSUES. I AM ALSO HAVING PROBLEMS WITH MY THROTTLE (I WILL BE FILING A SEPARATE COMPLAINT FOR THIS). BECAUSE OF THESE TWO INCIDENTS, I AM VERY DISAPPOINTED IN THE MERCURY MILAN, AND I HOPE THAT THIS VEHICLE GETS RECALLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519704June 13, 2013POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
THE FIRST INCIDENT OCCURRED WHEN I WAS DRIVING DOWN THE ROAD WITH THE CRUISE CONTROL AT ABOUT 60 MPH AND THE CAR WOULD JERK AND THEN WOULD LOOSE POWER AND THE CHECK ENGINE AND THE WRENCH LIGHT CAME ON. THE CAR WOULD BE IN IDLE MODE AND I WOULD HAVE TO STOP AND TURN THE CAR OFF AND WAIT A FEW MINUTES BEFORE I TRY TO START IT AGAIN. THE SECOND IS INCIDENT WAS BASICALLY THE SAME ONLY AT A DIFFERENT LOCATION. THE THIRD I WAS IN TOWN GOING ABOUT 40 MPH WHEN THE CAR JERKED AGAIN AND WENT INTO IDLE MODE. THE NEXT FEW TIME THAT IT HAPPENED I HAD A VERY HARD TIME GETTING IT STARTED AND MOVING AGAIN. ONCE I DID GET IT STARTED I WOULD ONLY BE ABLE TO GO A COUPLE OF BLOCKS BEFORE THE CAR WOULD JERK AND GO INTO IDLE MODE. I WAS LUCKY TO GET IT TO THE FORD DEALER WITHOUT HAVING TO HAVE IT TOWED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519428June 12, 2013VEHICLE SPEED CONTROL, ENGINE
WHILE AT HIGHWAY SPEED USING CRUISE CONTROL ON A SLIGHT UPGRADE, ENGINE SUDDENLY LOST POWER AND RETURNED TO IDLE AND WRENCH WARNING LIGHT ILLUMINATED. AFTER STOPPING, IT WAS NOTED THAT ENGINE WAS STILL RUNNING AT IDLE BUT THERE WAS NO THROTTLE CONTROL. AFTER IGNITION WAS SHUT OFF FOR A FEW MINUTES, VEHICLE WAS RESTARTED AND THROTTLE CONTROL WAS FOUND TO BE NORMAL. DEALER DIAGNOSED LIKELY PROBLEM AS THROTTLE BODY, WHICH WOULD BE COVERED UNDER DRIVETRAIN WARRANTY BUT FORD SUBSEQUENTLY ADVISED IT WAS NOT COVERED. FURTHER, OWNER WAS ADVISED PART WAS ON INDEFINITE NATION-WIDE BACK-ORDER WITH NO KNOWN AVAILABILITY DATE BUT THAT VEHICLE WAS DRIVABLE IN THE MEANTIME WITH THE RISK THAT PROBLEM COULD RECUR WITH INCREASING FREQUENCY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519466June 12, 2013POWER TRAIN, ENGINE
AS I WAS DRIVING THE CAR SUDDENLY STOPPED AND WOULDN'T GO FORWARD. AFTER NUMEROUS ATTEMPTS TO RESTART IT FINALLY WOULD GO AGAIN, BUT ONLY ABOUT A QUARTER MILE BEFORE SHUTTING OFF AGAIN. I TOOK IT TO A MECHANIC AND THEY SAID IT WAS CODES P2111 AND P2112 (THE THROTTLE BODY). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10516192June 11, 2013VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
WHILE COMMUTING TO WORK ON THE HIGHWAY, THE ENGINE STARTED BUCKING AND HESITATING, THEN WENT INTO AN IDLE. I WAS ABLE TO PULL OVER ON THE SHOULDER, SHUT THE ENGINE OFF FOR ABOUT 20 SECONDS. WHEN I RESTARTED IT, IT TOOK LONGER TO ACTUALLY START. I DROVE FOR ANOTHER 5 MINUTES AND IT HAPPENED AGAIN. THIS TIME I PULLED OVER, TURNED THE ENGINE OFF AND WAITED A COUPLE MINUTES BEFORE RESTARTING. I WAS ABLE TO DRIVE TO THE DEALER ON SIDE ROADS AT NO MORE THAN 35 MPH WITHOUT ANOTHER INCIDENT. THE MECHANIC TOLD ME THE THROTTLE BODY NEEDED TO BE REPLACED AND IT IS ON BACKORDER UNTIL MID-JULY - 5 WEEKS AWAY! FURTHERMORE, SINCE IT IS NOT ON RECALL, THEY WON'T PAY FOR A LOANER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10516260June 11, 2013FUEL/PROPULSION SYSTEM, POWER TRAIN
I SEEM TO BE EXPERIENCING THE SAME ISSUE DESCRIBED HERE: HTTP://WWW.NCCONSUMER.ORG/NEWS%20ARTICLES/NCCC%20PETITIONS%20NHTSA%20FOR%20DEFECT%20INVESTIGATION%20INTO%20FORD%20ESCAPE%20VEHICLES.HTML CAR WILL DRIVE NORMALLY, THEN SUDDENLY THE WRENCH WILL COME ON AND ALL THROTTLE RESPONSE / POWER WILL BE GONE. THE CAR WILL NO LONGER RESPOND, AND THIS CAN BE VERY DANGEROUS IF YOU ARE IN THE MIDDLE OF A TURN, ETC. NORMALLY, IF YOU TURN SHUT THE CAR OFF AND THEN START IT BACK UP IT WILL BEHAVE NORMALLY (AT LEAST FOR A LITTLE WHILE) UNTIL THE PROBLEM RECURS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10519311June 11, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS SHUT OFF AND RESTARTED, AND OPERATED AS DESIGNED. LATER WHILE THE CONTACT WAS COMPLETING A TURN, THE FAILURE RECURRED AND THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THE CAUSE FOR THE FAILURE WAS UNDETERMINED. THE MECHANIC STATED THAT THE FAILURE COULD HAVE BEEN CONTRIBUTED TO THE GASOLINE BEING USED IN THE VEHICLE. THE FAILURE LATER RECURRED AND THE VEHICLE WAS DIAGNOSED AS THE ELECTRONIC THROTTLE BODY NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 107,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10516047June 10, 2013FUEL/PROPULSION SYSTEM
RETURNING FROM VACATION TO BLACK HILLS, SD GOING EAST ON I-90 AT 75 MPH. ENGINE INSTANTLY LOST POWER AND I PULLED OFF ON HIGHWAY SHOULDER. ENGINE DID NOT SHUT OFF BUT "WRENCH" LIGHT CAME ON AND THE CAR STARTED BUCKING. VEHICLE WAS TRANSPORTED TO FORD DEALER IN PIERRE, SD. DUE TO HOLIDAY THEY DID NOT LOOK AT IT UNTIL 5/28/13. PROBLEM WAS DETERMINED TO BE FAILED THROTTLE BODY. FORTUNATELY IT WAS DAYTIME AND THRU OPEN COUNTRY AND I WAS ABLE TO PULL OFF SAFELY. FORD NEEDS TO FIND OUT WHAT CAUSES THE FAILURE AND MAKE IT RIGHT. THERE IS A HIGH RISK POTENTIAL. IMAGINE IF THIS OCCURRED AT NIGHT OR IF I WAS IN A MIDDLE LANE OF A MULTIPLE LANE HIGHWAY GOING THRU AN URBAN AREA WITH HIGH SPEED BUMPER TO BUMPER TRAFFIC, I SUSPECT THAT WE WOULD HAVE BEEN REAR ENDED WITH POTENTIAL SERIOUS CONSEQUENCES AS A RESULT OF THE INSTANT DECELERATION. SITTING BY THE SIDE OF I-90 WITH CARS, SEMI'S ETC. WHIZZING BY AT 75-80 MPH WAS RISKY ENOUGH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10516106June 10, 2013FUEL/PROPULSION SYSTEM
LEAVING WORK FOR THE DAY LAST FRIDAY, JUNE 7, 2013 MY MERCURY MILAN WENT INTO LIMP MODE, THE WRENCH WARNING LIGHT ILLUMINATED ON MY DASH AND TODAY I HAD TO HAVE THE THROTTLE BODY ASSEMBLY REPLACED. JUST LAST WEEK MY HUSBAND HAD TO HAVE THE SAME PART REPLACED IN HIS 2010 FORD FOCUS SES. SEEMS TO BE A PROBLEM WITH ALL THE 2010 FORD CARS. HE HAD TO PAY $800 FOR HIS. LUCKILY I PURCHASED AN EXTENDED WARRANTY ON MINE AND ONLY HAVE TO PAY THE $100 DEDUCTIBLE. SURE WOULD LIKE TO GET THIS $900 REFUNDED WHEN YOU RECALL ALL THE 2010 FORDS. THANK YOU! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10516150June 10, 2013ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE STALLS UNPREDICTABLY. CHECK ENGINE LIGHT COMES ON. AFTER A SHORT PERIOD, THE ENGINE CAN BE STARTED AND THE CAR DRIVEN WITHOUT RECURRANCE OF THE PROBLEM, BUT THE CHECK ENGINE LIGHT STAYS ON. LOCAL FORD DEALERSHIP DIAGNOSTICS INDICATE PROBLEM WITH THE ELECTRONIC THROTTLE BODY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10516145June 10, 2013ENGINE, POWER TRAIN
IN APRIL OF 2013 I LEFT WORK AND GOT UP TO 45 MPH WHEN THE CAR JERKED AND THEN LOST ALL POWER. I FLOORED THE GAS AND THE ENGINE DID NOT RESPOND. WAS ABLE TO PULL OFF THE ROAD AND NOTICED A WRENCH ICON LIGHT. I STOPPED THE CAR AND PUT IT IN PARK THEN GAVE IT SOME GAS WITH NO RESPONSE AT ALL. THE CAR WAS JUST BARELY IDLING. I SHUT IT OFF AND RESTARTED IT, TOOK A FEW SECONDS LONGER THAN USUAL FOR IT TO START BUT IT SEEMED TO RUN FINE AFTER THAT AND THE WRENCH LIGHT WAS NOW OFF. CALLED THE DEALER AND THEY SAID IF IT'S RUNNING OK TO JUST KEEP AN EYE ON IT, IT MIGHT NOT REPEAT. I NOTICED THE CAR WOULD OCCASIONALLY START JERKING LIKE A TRANSMISSION PROBLEM. TOOK IT INTO THE DEALER ON MAY 28, 2013 AND THEY COULD NOT FIND A PROBLEM. THEY SAID IT SOUNDED LIKE A THROTTLE BODY ISSUE BUT THEY HAD NONE IN STOCK AND WERE BACK-ORDER. ON JUNE 7TH I WAS DRIVING AND THE CAR AGAIN LOST ALL POWER, PULLED OFF THE ROAD AND RESTARTED. CAR STARTED BUT WAS JERKING A LOT MORE. NEXT DAY IT LOST POWER AGAIN AS I PULLED AWAY FROM A STOP LIGHT. PULLED OVER AGAIN, RESTARTED, PUT IN GEAR AND THE THROTTLE DID NOT RESPOND. I WENT THROUGH THIS FOR 6 RESTARTS UNTIL THE THROTTLE WOULD RESPOND. THIS TIME THE ENGINE LIGHT CAME ON AND REMAINED ON UNTIL IT WENT TO THE DEALER TODAY. THE DEALER PUT MY NAME ON A WAIT LIST FOR A NEW THROTTLE BODY AND SAID IT WOULD BE 3-6 WEEKS UNTIL IT CAME IN. I AM NOW STUCK WITH A CAR I'M PAYING ON BUT CAN NOT DRIVE FOR 3-6 WEEKS. I'M LUCKY THIS DIDN'T HAPPEN ON A HIGHWAY OR GOING THROUGH A BUSY INTERSECTION. FORD SHOULD BE FORCED TO RECALL THESE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515678June 7, 2013ENGINE
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE ACCELERATING, THE LIMP MODE SYSTEM ENGAGED AS THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE TEST RESULTS DID NOT SHOW ANY DEFECT CODES. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 63,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515207June 5, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS REMAINED ILLUMINATED AS IF THE BRAKES WERE BEING ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CIRCUIT BOARD WAS DEFECTIVE AND AS A RESULT, THE REAR LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 53,554. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515333June 5, 2013ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE STALLED AND THEN STOPPED WHILE IN TRAFFIC. RE-STARTED, TRAVELED SHORT DISTANCE, AND IT STOPPED AGAIN. THIS HAS CONTINUED TO OCCUR MANY TIMES WHILE APPROACHING INTERSECTIONS, PULLING ON HIGHWAY RAMPS, AND PULLING OUT OF INTERSECTIONS. I TOOK IT TO FORD (MERCURY) DEALER, BUT THEY COULD NOT REPEAT PROBLEM. NO CODE READING. CAR CONTINUED TO REPEAT PROBLEM NUMEROUS TIMES - NO CHECK ENGINE LIGHT, NO OBD CODES ON READER. CAR FINALLY STOPPED COMPLETELY. DEALER DIAGNOSED PROBLEM AS THROTTLE BODY. PART IS ON BACK ORDER - 6 MONTHS ANTICIPATED SINCE SO MANY (TOGETHER WITH FORD FUSION) HAVE THE SAME PROBLEM. I SEE FROM NHTSA COMPLAINTS THAT AT LEAST 35 HAVE BEEN REGISTERED ON MILAN. FORD SEEMS TO IGNORE THE SAFETY IMPLICATIONS OR TO TAKE ANY CORRECTIVE ACTIONS. STARTED JUST AFTER PURCHASE (31,000 MILES). NOW HAD 41,000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515068June 4, 2013ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON OR ABOUT 5/20/2013 I NOTICED A TAILLIGHT AND BRAKE LIGHT FAILURE ON THE RIGHT REAR TAILLIGHT ASSEMBLY. I LOOKED IN THE HANDBOOK FOR A BULB NUMBER AND IT WAS NOTED THAT IT MUST BE REPLACED BY THE DEALER. I CONTACTED THE LOCAL DEALER AND WAS INFORMED THAT THIS WAS AN LED ASSEMBLY AND THE WHOLE TAILLIGHT WOULD NEED TO BE REPLACED. I WAS FURTHER INFORMED THAT THE LED'S WERE NOT THE PROBLEM , BUT THE BALLAST IN THE ELECTRICAL SYSTEM THAT WAS CAUSING THE FAILURE. I WAS THEN TOLD THAT THE REPLACEMENT WAS $500.00. LED'S ARE SUPPOSED TO LAST FOR THOUSANDS OF HOURS, UNFORTUNATELY, JUDGING FROM THE NUMBER OF COMPLAINTS ON THE INTERNET, MY SITUATION IS NOT AN ISOLATED INCIDENT. IT IS RIDICULOUS TO HAVE TO PAY OVER $500 TO FIX A FAULTY BRAKE/TAILLIGHT. IT THEN BECOMES A SAFETY HAZARD AS PEOPLE MAY NOT BE ABLE TO AFFORD SUCH AN EXPENSIVE FIX FOR WHAT WOULD OTHERWISE BE A $3-4 BULB. THE CONSUMER SHOULD NOT HAVE TO PAY FOR A POOR DESIGN AND A POTENTIAL SAFETY HAZARD. I DID CONTACT FORD CUSTOMER SERVICE AND WAS TOLD THERE MAY BE SOME POST-WARRANTY FUNDS AVAILABLE, BUT THAT I WOULD NEED TO HAVE THE PROBLEM DIAGNOSED AT THE DEALER. A SERVICE TECH DIAGNOSIS WOULD COST AN ADDITIONAL $110.00 WITH NO GUARANTEE OF ANY FINANCIAL REIMBURSEMENT. NOW OVER $600.00 FOR A BRAKE/TAILLIGHT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514492May 31, 2013POWER TRAIN
WE WERE DRIVING AT NORMAL FREEWAY SPEED AND I HAD A JOLTING SENSATION, LIKE A BAD TRANSMISSION SHIFT, FOLLOWED BY A LOSS OF ANY ACCELERATION OR RESPONSE FROM THE ACCELERATOR. THE ENGINE DIDN'T STALL, BUT IT SLOWED DOWN TO AN IDLE. IT WAS DANGEROUS WITH THE BUSY TRAFFIC AND NO SPEED CONTROL. I COASTED ONTO THE SHOULDER, STOPPED AND SHUT THE ENGINE OFF. AFTER SEVERAL MINUTES I STARTED IT UP AND IT DROVE NORMALLY FOR THE REST OF THE 70 MILES OF OUR TRIP. THE DIAGNOSTIC REPORT AT THE FORD DEALER SHOWED A THROTTLE BODY PROBLEM. NO PARTS ARE AVAILABLE, FORD HAS A NATIONAL BACK ORDER ON THE PART, WHICH SHOWS THE EXTENT OF THE PROBLEM. THE DEALER'S ONLY SOLUTION WAS THAT I SHOULD TRY TO RETURN HOME IN THE CAR (140 MILES) AND GO TO MY LOCAL DEALER, WHICH I DID. MY LOCAL DEALER DID A VERY GOOD JOB OF GETTING A PART QUICKLY AND GETTING US BACK ON THE ROAD. BECAUSE OF THE DANGER INVOLVED WHEN THIS PART FLAW HAPPENS, THIS SHOULD CONSIDERED FOR A RECALL AND AN ALERT TO OWNERS OF THE AFFECTED VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514399May 30, 2013FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CAR STARTED TO SLOW DOWN SPUTTER LOSE POWER NO THROTTLE RESPONSE HAD TO PULL OFF BUSY RUSH HOUR TRAFFIC.WAITED ABOUT FIVE MINUTES RESTARTED CAR. WENT TO FORD THEY COULD NOT DUPLICATE PROBLEM. SEARCHED INTERNET FOUND SEVERAL SIMILAR CONDITIONS RESULTING IN FAULTY THROTTLE BODY ASYM. HAPPENED AGAIN TWICE, VERY DANGEROUS BACK TO DEALERSHIP THEY FOUND FAULTY THROTTLE BODY, GUESS WHAT PART ON NATIONAL BACK ORDER NEED TO DRIVE CAR TWO TO THREE WEEKS WITH THIS CONDITION NOT TOO SAFE. CAR HAS 2.5 ENGINE AUTO TRANS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0