Mercury Milan Complaints (2008)

451 consumer complaints on file.

#10716152May 13, 2015
EXTERIOR LIGHTING
IN APRIL OF 2012 THE REAR DRIVERS SIDE TAIL LIGHTS BLEW OUT. THIS WAS RIGHT AFTER MY LEASE EXPIRED AND I HAD PURCHASED THE VEHICLE. I ALSO BOUGHT THE EXTENDED WARRANTY. SINCE MY LEASE WAS UP, THIS WAS NOT COVERED, AND MUCH TO MY SURPRISE, IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. MY VEHICLE ONLY HAD 30,000 MILES. I WROTE SEVERAL LETTERS AND LODGED COMPLAINTS WITH MY DEALERSHIP AND WITH FORD. FINALLY IN MAY OF 2012, THEY DECIDED TO FIX IT, FREE OF CHARGE. YESTERDAY, MAY 12TH, 2015, THE REAR DRIVERS TURN SIGNAL BLEW OUT. THESE REPAIRS ARE OUTRAGEOUSLY PRICED, AS THEY ARE LED. THEY SHOULD LAST FOR 10 TO 20 YRS, BUT NOW I HAVE 2 REAR DRIVERS SIDE LIGHTING SYSTEMS THAT HAVE FAILED WITHIN 3 YRS. MY VEHICLE CURRENTLY HAS 60,000 MILES ON IT. COMPLETELY UNACCEPTABLE AND VERY DANGEROUS. I PLAN ON CONTACTING MY DEALERSHIP AND FORD TO SEE IF THERE IS ANYTHING THAT CAN BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679868January 30, 2015
SERVICE BRAKES
WHEN TRYING TO STOP THE VEHICLE AND PEDAL WENT TO THE FLOOR. HAVE HAD THE MASTER BRAKE CYLINDER, BRAKE PADS AND BRAKE BOOSTER REPLACED. CAR STILL HAS A SOFT BRAKE PEDAL THAT GOES TO THE FLOOR UPON INITIAL STOP. BRAKES WILL PUMP UP AFTER A COUPLE PUSHES ON THE PEDAL. MAY NOT HAVE THAT LUXURY IN AN EMERGENCY SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679754January 29, 2015
STEERING
TL*THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BOLT FROM THE IDLER PULLEY FRACTURED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672246January 13, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619357August 6, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
THE FAILURE OF THE THROTTLE BODY FORTUNATELY OCCURRED IN THE DRIVEWAY OF A VACATION HOME IN CHANDLER, ARIZONA. I WAS ABLE TO HAVE THE CAR TOWED TO THE NEAREST FORD DEALERSHIP WHERE THE PART WAS REPLACED. I HATE TO THINK WHAT COULD HAVE HAPPENED IF WE WERE IN A TRAFFIC SITUATION WHEN THE FAILURE TOOK PLACE. EVEN THOUGH THE ENGINE WILL STILL RUN AT AN IDLE, THE ACCELERATOR WILL NOT RESPOND ENOUGH TO MOVE THE VEHICLE FORWARD OR BACKWARD. FORD NEEDS TO RECOGNIZE THE FAILURE OF THIS PART AS A LIFE THREATENING MATTER AND ISSUE A RECALL OF ALL MODELS AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619164August 5, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
THE CAR HAS A DEFECTIVE THROTTLE BODY ACTUATOR WHICH IS CAUSING THE CAR TO HAVE NO ACCELERATION OR UNEXPECTED ACCELERATION AT VARIOUS TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618852August 4, 2014
SERVICE BRAKES
TRYING TO STOP VEHICLE AND PEDAL WENT TOT HE FLOOR. HAVE HAD THE MASTER BRAKE CYLINDER, BRAKE PADS AND BRAKE BOOSTER REPLACED. CAR STILL HAS A SOFT BRAKE PEDAL THAT GOES TO THE FLOOR UPON INITIAL STOP. BRAKES WILL PUMP UP AFTER A COUPLE PUSHES ON THE PEDAL. MAY NOT HAVE THAT LUXURY IN AN EMERGENCY SITUATION. WHAT ELSE COULD IT BE? WE HAVE BLED THE LINES AND THE MASTER CYLINDER SEVERAL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618242August 1, 2014
SERVICE BRAKES
AFTER ABS ENGAGED (SEEMED UNNECESSARY) BRAKE PEDAL GOES LOW AND STAYS LOW. CAR STILL STOPS OK BUT PEDAL REQUIRES LONG STROKE TO DEVELOP STOPPING POWER. BRAKES ENGAGE AT PROPER HEIGHT, BUT BRAKING FORCE DOES NOT INCREASE UNTIL PEDAL NEAR FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615707July 23, 2014
ENGINE, POWER TRAIN
I WAS DRIVING ON THE HIGHWAY AT ABOUT 45 MPH WHEN ENGINE SEEMED TO GRADUALLY LOSE ALL POWER. I STEERED THE CAR ONTO THE SHOULDER OF THE ROAD TO GET OUT OF TRAFFIC AND SUBSEQUENTLY TURNED THE CAR OFF AND THEN RE-STARTED IT, AT WHICH POINT IT SEEMED TO DRIVE OKAY BUT AT TIMES STILL FELT LIKE IT MIGHT STALL. THE CHECK ENGINE LIGHT CAME ON, AS WELL AS THE WRENCH LIGHT AND TRACTION WARNING LIGHT. THE WRENCH AND TRACTION LIGHTS WENT OFF EVENTUALLY BUT THE CHECK ENGINE LIGHT CONTINUES TO BE ON. A FEW DAYS AFTER THE INITIAL INCIDENT I WAS AT A STOP SIGN NEAR MY HOUSE IN THE VEHICLE AND WHEN I WENT TO ACCELERATE THROUGH FROM THE STOP SIGN THERE WAS PRACTICALLY NO ACCELERATION. I WAS ABLE TO TURN AROUND AND DRIVE BACK TO MY HOUSE BUT ONLY AT A SPEED OF LESS THAN 5MPH THE WHOLE WAY (APPROX 1/4 MILE). AS I HAD TO GO UP A SMALL HILL TO GET TO MY HOUSE, THE CAR DID NOT HAVE ENOUGH POWER TO GET ALL THE WAY UP THE HILL AND I HAD TO PULL OVER AGAIN AND RE-START THE CAR, AT WHICH POINT I WAS ABLE TO MAKE IT THE REST OF THE WAY HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614796July 20, 2014
SUSPENSION
JUST DID ROTORS, BRAKES, AND CALI AND NOW EVERYTIME YOU GO OVER A BUMP IT SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF VERY LOUD NOISE I WONT DRIVE THIS CUS I DONT FEEL SAFE IN MY CAR ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609251July 9, 2014
POWER TRAIN
I WAS DRIVING DOWN THE HWY WHEN MY WRENCH LIGHT CAME ON. ALL OF A SUDDEN, I LOSE POWER AND CAN'T GET PAST 45 MPH AND THE TACHOMETER GOES INTO THE RED. I SHUT OFF THE CAR, CALL A TOW TRUCK AND HAVE IT TOWED TO THE FORD DEALERSHIP. THEY DID A DIAGNOSTIC AND SAID THE MY 2 AND 4 GEARS ARE GONE AND THAT I WOULD NEED A NEW TRANSMISSION TO THE TUNE OF $7200. THE CAR ONLY HAS 89,000 MILES ON IT AND AFTER RESEARCHING ONLINE, I FOUND THAT FORD HAS BEEN HAVING ISSUES WITH THIS PARTICULAR TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606506June 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE AIR BAG HOUSING BECAME COMPLETELY WARPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE REPAIRS NEEDED WERE UNKNOWN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598105June 13, 2014
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. UPDATED 8/11/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598181June 13, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT WHILED DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT CHECK ENGINE AND BATTERY WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 110,816.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594797May 29, 2014
VEHICLE SPEED CONTROL
VEHICLE BEGAN TO ACCELERATE ON ITS OWN, COULD NOT STOP UNTIL SHE STRUCK THE TWO PARKED VEHICLES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10594697May 28, 2014
SERVICE BRAKES
VEHICLE WENT OVER A SLIGHT BUMP WHEN BRAKING AND THE ABS ENGAGED FOR A SECOND OR TWO. THE BRAKE PEDAL WENT TO THE FLOOR AND HAD TO BE PUMPED VERY HARD TO GET THE VEHICLE TO EVENTUALLY STOP. THE BRAKE PEDAL REMAINED VERY SOFT AND CLOSE TO THE FLOOR THEREAFTER. THE BRAKES WOULD WORK, BUT THE PEDAL WAS NOT NEARLY AS RESPONSIVE AS BEFORE THE INCIDENT. THE DEALER FOUND NO CODES TRIGGERED, REPLACED THE REAR CALIPERS, ADDED BRAKE FLUID AND BLED THE BRAKE SYSTEM. THE PEDAL WAS A LITTLE MORE NORMAL AND THE BRAKES WORKED. THE SAME THING HAPPENED AGAIN ABOUT 6 MONTHS LATER. THIS TIME THE DEALER SAID THERE WAS A CODE TRIGGERED THAT SAID THE ABS CONTROL UNIT NEEDED TO BE REPLACED AT A COST OF ABOUT $1,200, AND THE MASTER CYLINDER MAY ALSO HAVE TO BE REPLACED AT A COST OF ABOUT $350. I DID A GOOGLE SEARCH TO SEE IF OTHER OWNERS OF MILAN'S OR TAURUSES REPORTED SIMILAR PROBLEMS AND FOUND MANY COMPLAINTS ABOUT THE SAME THING. THIS IS A SERIOUS AND EXPENSIVE SAFETY DEFECT WITH THESE VEHICLES. IS THERE ANY HOPE THE MANUFACTURER WILL PAY FOR THE REPAIRS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587700May 11, 2014
POWER TRAIN
TRANSMISSION ERVING OUT BETWEEN 45-55 MILES PER HOUR AND WOULD NOT SHIFT INTO HIGHER GEAR. THIS WAS ALSO CAUSING IT TO IDLE ROUGH WHEN AT A STOPPED POSITION. LATELY IT WILL HIT AN AREA IN THE TRANSMISSION WHERE IT WILL WIND THE TRANSMISSION OUT TO 5500 RPM'S AND NOT SHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575139March 27, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
AFTER I REPLACED THE ORIGINAL BATTERY, I STARTED THE ENGINE. I WAS UNABLE TO ACCELERATE ABOVE 750 R.P.M. WHICH IS THE APPROXIMATE IDLE SPEED OF THE CAR. WHILE IN GEAR, I WAS UNABLE TO MOVE FORWARD OR BACK DUE TO LACK OF POWER. I HAD THE CAR TOWED TO THE NEAREST FORD DEALER IN CHANDLER, AZ. THEY DIAGNOSED THE PROBLEM AS FAILURE OF THE THROTTLE BODY. AFTER REPLACEMENT, THE CAR IS OPERATING NORMAL, ALTHOUGH IT HAS ONLY BEEN FOUR DAYS SINCE THE SERVICE WAS PERFORMED. I DO NOT TRUST IT ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573504March 24, 2014
STRUCTURE
2008 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD HAS WARPED IN SUCH A WAY THAT IT PREVENTS THE AIR BAG FROM PROPERLY DEPLOYING. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565643February 24, 2014
ELECTRICAL SYSTEM, POWER TRAIN, FUEL SYSTEM, GASOLINE
WHILE PULLING OUT OF A PARKING LOT INTO THE STREET, THE ELECTRONIC THROTTLE BODY FAILED, PUTTING THE CAR INTO A "SAFE MODE" WITH EXTREMELY LIMITED POWER. WAS ABLE TO USE REVERSE TO MOVE CAR BACK INTO PARKING LOT. I KNOW THAT THIS EXACT ISSUE (LOSS OF POWER DUE TO ELECTRONIC THROTTLE BODY FAILURE) HAS CAUSED A RECALL FOR SOME FORD AND MERCURY MODELS, INCLUDING THE MILAN, BUT IT DOES NOT YET INCLUDE MY CAR'S MODEL YEAR. FROM MY EXPERIENCE, THE RECALL SHOULD BE EXPANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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