Mercury Milan Complaints (2007)

434 consumer complaints on file.

#10957738March 1, 2017
SERVICE BRAKES
WHEN THE ABS ENGAGES FOR ANY REASON, NO MATTER HOW MINUTE THE EVENT WAS, MY BRAKE PEDAL SINKS ALL THE WAY TO THE FLOOR AND I DO NOT STOP. I RECENTLY REAR ENDED SOMEONE (THANKFULLY IT WAS NOT A BIG DEAL) AND IT WAS BECAUSE IT WAS RAINING AND A LITTLE BIT SLIPPERY. MY ABS ENGAGED AND INSTEAD OF THE CAR STOPPING, I CONTINUED MOVING AT THE SAME (ALBEIT SLOW) SPEED, UNTIL THE CAR IN FRONT OF ME WAS TAPPED, DESPITE ME SLAMMING ON THE BRAKE. AFTER, I ACTUALLY HAD TO PULL OVER AND PUMP MY BRAKES FOR THEM TO WORK PROPERLY AGAIN! IT IS WINTER HERE IN NEW ENGLAND AND I NOW HAVE TO KEEP A SIGNIFICANT DISTANCE BETWEEN MYSELF AND CARS IN FRONT OF ME TO ACCOMMODATE FOR THIS INSANE, DANGEROUS SITUATION. NOTHING IS WRONG WITH MY BRAKES THEMSELVES, THEY HAVE BEEN REPLACED AND THE FLUID LEVELS ARE NORMAL. EVERY TIME MY ABS ENGAGES, I HAVE TO GO THROUGH THE PROCESS OF PUMPING MY BRAKES BACK UP. THIS NEEDS TO BE RECALLED!!!!! THIS IS DANGEROUS! IT HAS BEEN HAPPENING FOR SEVERAL YEARS NOW BUT NO PROBLEM COULD EVER BE FOUND WITH MY BRAKES. I'VE JUST LEARNED TO KEEP A SIGNIFICANT DISTANCE. I CANNOT REMEMBER WHEN IT FIRST TOOK PLACE, BUT I WOULD GUESS IT STARTED IN 2015.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10957581February 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONTAL PASSENGER INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957177February 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED ON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955265February 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954019February 11, 2017
SERVICE BRAKES
ON 02-09-2017 I WAS ON MY WAY HOME FROM WORK AND WHEN I WAS SLOWING DOWN TO STOP AT A RED LIGHT TO TURN RIGHT ON A TWO LANE RURAL HIGHWAY THAT HAS THE MAX SPEED OF 55 IS WHEN THE BRAKE PEDAL STARTED TO FEEL LIKE IT WAS PULSATING AND SPONGY AND THEN IT WENT TO THE FLOOR AND I HAD TO PUSH THE PEDAL HARDER TO KEEP IT FROM GOING INTO THE INTERSECTION. I TRIED PUMPING IT TO SEE IF IT WOULD BRING THE PEDAL BAKE UP BUT IT NEVER DID. AND THE BRAKE PEDAL STAYED THAT WAY UNTIL I GOT IT HOME. THERE ARE NO LEAKS OF ANY KIND FROM THE BRAKE SYSTEM AND I WAS TOLD AT THE DEALERSHIP THAT IT SOUNDED LIKE IT WAS THE HYDRAULIC CONTROL UNIT BECAUSE THEY HAVE HAD PEOPLE COME IN BEFORE WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950456February 9, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
WHEN DRIVING AND A POTHOLE IS STRUCK, BRAKES GO OUT COMPLETELY FOR A FEW SECONDS. AS A WHOLE, THE BRAKES NOW OPERATE AT ONLY APPROX. 25% EFFECTIVENESS. THE ISSUE WAS CONFIRMED TO BE RELATED TO THE HYDRAULIC CONTROL UNIT (HCU) BY ALLSTATE INSURANCE CO., WOLTZ AND WIND FORD (LOCAL DEALER), AND APEX AUTOBODY (LOCAL AUTOBODY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950253February 8, 2017
AIR BAGS
I HAVE BEEN TO THE FORD DEALER IN OCALA FL YESTERDAY @ THEY WOULD NOT TALK TO ME @ THIS MATTER NEEDS FIXED WHAT GIVES THE FORD MOTOR COMPANY WAYS TO PUSH ME AWAY AS THEY DON'T CARE I'M UPSET ABOUT THE RECALL MATTER WITH MY VEHICLE I JUST WANT TO KNOW I'M DRIVING A SAFE CAR TODAY SO NOW I WANT U ALL TO GIVE ME SOME ANSWERS TO ALL OF THIS@NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949236February 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/09/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949037February 2, 2017
SERVICE BRAKES
AFTER HITTING A PATCH OF WATER AND BRAKING THE BRAKES WENT OUT. DEALER IS REPORTING TO ME THAT THE ABS HYDRAULIC CONTROL UNIT IS SUSPECTED AS THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949147February 2, 2017
SERVICE BRAKES
WHILE DRIVING ON A CITY STREET AND BRAKING TO STOP AND SLOW DOWN, BRAKE PEDAL WENT TO THE FLOOR. WAS ABLE TO BRING THE VEHICLE SAFELY TO A STOP WITHOUT ACCIDENT. THE VEHICLE WAS TOWED TO A NEARBY DEALER WHO CHECKED THE BRAKES FOR AIR IN THE LINE AND THEN DETERMINED THAT THE MASTER CYLINDER WAS DEFECTIVE AND NEEDED REPLACED. MASTER CYLINDER WAS REPLACED AND CORRECTED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948096January 28, 2017
SERVICE BRAKES
WHEN ATTEMPTING TO STOP ON A CITY STREET, AT AN INTERSECTION, THE BRAKE PEDAL WENT TO THE FLOOR REQUIRING ME TO USE THE EMERGENCY BRAKE TO STOP. EVEN DOING THIS, WE WOUND UP IN AN ONCOMING TRAFFIC LANE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE BRAKES WERE REPAIRED. I HAVE A SERVICE ORDER FROM THE PRIVATE REPAIR SHOP DESCRIBING WHAT WAS DONE TO REPAIR THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947887January 27, 2017
SERVICE BRAKES
MY CAR HAS ON SEVERAL OCCASIONS LOST BRAKE PRESSURE AFTER GOING OVER A BUMP OR SOME HARD ROAD CONDITIONS. THE FIRST TIME IT HAPPENED I HAD MY BRAKES CHANGED BECAUSE I THOUGHT THEY WERE NOT GOOD. THE SHOP, FIRESTONE (LOS ANGELES, CA) MADE SEVERAL ATTEMPTS TO GET RID OF THE SOFTNESS AND GOING TO THE FLOOR HALF WAY, BUT NOT UNTIL THEY BLED THE BRAKES FOR THE 2ND TIME DID IT SEEMS TO WORK. SECOND TIME I WAS IN MEXICO AND THE BRAKES WERE GREAT - THEN I WENT OVER A LARGE SPEED BUMP AND MY BRAKES ALL OF A SUDDEN WENT COMPLETELY SOFT. I TOOK IT TO A SHOP AND THEY SAID THE BRAKES WERE FINE. THEY BLEED THE BRAKES AND THINGS SEEMED GOOD AGAIN. THE THIRD TIME IT HAPPENED I WENT OVER A POTHOLE AND AGAIN THE BRAKES WENT FROM GOOD TO TOTALLY SOFT AGAIN. I TOOK THE CAR TO MARINA FORD DEALERSHIP AND THEY TOLD ME THAT IT WAS THE HYDRAULIC CONTROL UNIT AND TOLD ME THAT IT WOULD BE A $1,600 REPAIR. I WAS SHOCKED AND TOLD THEM I THINK THERE IS SOMETHING TERRIBLY WRONG WITH THIS UNIT BECAUSE I HAVE GONE THROUGH A LOT OF TROUBLE WITH THESE CARS BRAKES. THEY SAID THEY CAN FIX IT, BUT I DIDN'T HAVE $1,600 AT THE TIME TO SPEND. SO I BLEED THE BRAKES MYSELF AND CHANGED THE ROTORS AND PADS MYSELF. AFTER THREE TIMES BLEEDING ALL FOUR BRAKE LINES - IT SEEMED GOOD AGAIN, BUT WHEN I AM AT A LONG LIGHT THE BRAKES START TO GO DOWN TO ABOUT HALF WAY AND THE CAR STARTS SLOWING MOVING UNTIL I PUMP THE BRAKES. I REALLY THINK FORD SHOULD REPLACE THIS. IT IS DANGEROUS AND IT IS THEIR ERROR I BELIEVE. IT IS A LEMON PART. THEY TOLD ME THAT SOME BRAKE FLUID GETS STUCK IN THE HCU AFTER A PERCEIVED ABS EVENT. THEN IT SHOULD COME BACK THROUGH THE UNIT AGAIN, BUT IT DOESN'T AND GET STUCK IN THERE AND THAT IS WHY THE BRAKES ARE SOFT. THIS SOUNDS TO ME LIKE A FAULTY PART, BUT THEY WON'T FIX IT UNLESS I GIVE THEM $1,600! I CAN'T CHANGE IT MYSELF, IT REQUIRES THAT THERE IS A COMPUTER RESET AND ONLY FORD HAS THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946922January 23, 2017
AIR BAGS
NOW I WANT SOME INFORMATION ABOUT MY VEHICLE MERCURY MILAN 2007 VIN#[XXX] @WHY IS IT OTHER VEHICLES GET THERE RECALLS DONE@DON'T I'VE TOLD YOU I'VE HAD 4 TIMES A VERY CLOSE HEAD-ON COLLISION I WANT TO DRIVE SAFE SO IF YOU CAN'T FIX OR REPLACE MY AIRBAG COULD YOU HELP ME IN GETTING A VEHICLE AT THE SAME PRICE OF MY VEHICLE@HAS NO RECALLS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946143January 18, 2017
SERVICE BRAKES
TWO OCCURRENCES OF FAILED BRAKES. THE FIRST OCCURRED IN A HIGHWAY CONSTRUCTION ZONE GOING OVER THE ROUGH ROAD. VEHICLES IN FRONT HAD BEGUN TO SLOW IN FRONT OF ME, REQUIRING THE BRAKES TO BE APPLIED. AFTER AN ESTIMATED HALF SECOND OF INITIAL BRAKING, THE PEDAL WENT TO THE FLOOR AND LOST NEARLY ALL BREAKING CAPACITY. AFTER LETTING OFF THE PEDAL AND REAPPLYING SEVERAL TIMES THE BRAKES RECOVERED ENOUGH TO SLOW THE CAR. ESTIMATED SPEED AT TIME OF INITIAL BREAKING WAS 50-55 MPH. THEY DID NOT FULLY RECOVER TO FULL CAPACITY UNTIL A SEVERAL MORE BREAKING CYCLES. THE SECOND OCCURRED WHILE TURNING ONTO A ROUGH TURN LANE ADJACENT TO THE HIGHWAY TRAVELING AT ABOUT 65 MPH. AFTER A MOMENT OF INITIAL BRAKING, THE PEDAL WENT TO THE FLOOR AND HAD ZERO BRAKING CAPACITY. THE CAR CONTINUED TO COAST AS I WAS APPLYING THE EMERGENCY BRAKE BUT CAUSED THE CAR TO RUN THROUGH THE INTERSECTION AT ABOUT 55-60 MILES AN HOUR. THE CAR IS CURRENTLY AT THE FORD DEALER, DIAGNOSED AS A FAILED ABS HYDRAULIC CONTROL UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945619January 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944976January 13, 2017
AIR BAGS, SERVICE BRAKES
IN 2016 ON A WINTRY DAY I HAD AN ABS EVENT AND THE PEDAL FELL TO THE FLOOR. IT CAME UP AGAIN BY ITSELF HOURS LATER. JANUARY 10TH 2017 HAD ANOTHER ABS EVENT AND THE PEDAL FELL TO THE FLOOR. IT COST ME $387.00 TO FIX IT. THE ABS SYSTEM HAS A SAFETY ISSUE AND I URGE YOU TO PLEASE TAKE A LOOK AT THIS. HUNDREDS OF PEOPLE HAVE HAD THIS PROBLEM. TAKATA RECALL FORD SENT ME A LETTER STATING I HAVE TAKATA BUT THEY HAVEN'T FIXED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944562January 12, 2017
AIR BAGS, SERVICE BRAKES
WHEN WE PRESS ON THE BRAKES, WE NEED TO PRESS VERY HARD ALL THE WAY TO THE GROUND. WE PULL OVER AND TURN VEHICLE OFF AND RESTART IT. THIS HAS HELPED IN THE PASS BUT NO LONGER, WE ARE AFRAID TO DRIVE IT. WE HAVE TAKEN TO A FEW GARAGES AND SAID BRAKES ARE FINE. TODAY IT'S AT A FORD DEALER BEING CHECKED OUT. THIS IS OUR DAUGHTERS CAR FOR COLLEGE SHE IS TERRIFIED TO DRIVE IT, SHE SAID IT REALLY DOESN'T WANT TO STOP, AND GETTING MUCH WORSE. YOUR HELP IN THIS MATTER IS VERY MUCH APPRECIATED. THIS HAPPENS ON BACK ROADS AT STOP SIGNS AND RED LIGHTS. ALSO GETTING OFF HIGHWAY WHEN I HAD TO MAKE A SUDDEN STOP. THIS STARTED IN APRIL OF 2016 AND GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944616January 12, 2017
SERVICE BRAKES
ROADS WERE SNOW COVERED AND WHEN WENT TO BRAKE, THE PEDAL WENT TO THE FLOOR. THE ABS DID NOT KICK IN BUT HAD NO BRAKES. PUMPED SEVERAL TIMES BUT PEDAL WOULD JUST GO TO THE FLOOR. THIS IS AS REPORTED BY MY MOTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944624January 12, 2017
AIR BAGS
TAKATA RECALL/ WE RECEIVED A LETTER FROM FORD IN JULY 2016 ADVISING OF THIS RECALL. THE LETTER STATED WE WOULD BE ADVISED BY FORD WHEN THE PARTS WOULD BE AVAILABLE. TO THIS DATE WE HAVE HEARD NOTHING. WE ARE SENIOR CITIZENS AND THIS IS OUR ONLY CAR AND WE NEED TO USE THIS FOR OUR DAILY NEEDS. PLEASE ADVISE ASAP WHAT WE CAN DO TO REMEDY THIS SITUATION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944032January 10, 2017
SERVICE BRAKES
WHILE DRIVING STRAIGHT ON AN ICY ROAD, BRAKE PEDAL WENT TO FLOOR AND LOST BRAKING - PUMPING THE BRAKES HELPED RESTORE BRAKING ENOUGH TO GET IT TO REPAIR SHOP 1 BLOCK AWAY - REPLACED ABS BRAKE CYLINDER AT COSTS OF MORE THAN $1000 DEC 2015. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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