Mercedes-Benz Sprinter Service Bulletins (2016)

151 manufacturer communications on file.

• January 7, 2021•Document ID: 10187793

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  Launch NCU - 202

  Date Added:

  March 1, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, and 463 platform), the software for the PASS control unit does not meet current series production configuration and therefore the possibility exists that a correct GPS position cannot be determined in the control unit for location based services, and an incorrect vehicle position may be displayed. Please note the E-call feature is not impacted by this issue. What We?re Doing MBUSA will conduct a Service Campaign. An authorized Mercedes-Benz dealer will update the PASS Control Unit Software

  Associated Products (80)

  2017 Mercedes-Benz B-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz CLA-Class2017 Mercedes-Benz CLS-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz G-Class2017 Mercedes-Benz GLA-Class2017 Mercedes-Benz GLC-Class2017 Mercedes-Benz GL-Class2017 Mercedes-Benz GLE-Class2017 Mercedes-Benz GLS-Class2017 Mercedes-Benz Metris2017 Mercedes-Benz S-Class2017 Mercedes-Benz SLC-Class2017 Mercedes-Benz SL-Class2017 Mercedes-Benz SLK-Class2017 Mercedes-Benz Sprinter2016 Mercedes-Benz B-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz CLA-Class+ 60 more
  Associated Documents

  • DownloadMC-10187793-0001.pdf↗
• December 18, 2020•Document ID: 10186324

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  V-RC-2020120007

  Date Added:

  February 1, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Inspect Power Steering Hose Clamps

  Associated Products (6)

  2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10186324-0001.pdf↗
• September 18, 2020•Document ID: 10181267

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  Initial NCU - MY

  Date Added:

  October 19, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Initial Notice - STOP SALE - Pending Emissions Modification

  Associated Products (10)

  2016 Mercedes-Benz Metris2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Metris2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Metris2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10181267-0001.pdf↗
• September 14, 2020•Document ID: 10181196

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  Initial NCU MY19

  Date Added:

  October 19, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s Office (CA AG) regarding the emission control system in certain MercedesBenz diesel vehicles. As part of this agreement, MBUSA will offer field measures referred to as the Approved Emission Modification (?AEM?) for the affected vehicles. As a result, certain vehicles covered under this notification cannot be sold or caused to be sold, or leased or cause to be leased, or introduced into commerce, or exported from the United States to another country, until after the AEM described in this notification is performed. An authorized Mercedes-Benz dealer will install the AEM at a later date at no cost to the Owner/Lessee.

  Associated Products (14)

  2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter2014 Freightliner Sprinter2014 Mercedes-Benz Sprinter2013 Freightliner Sprinter2013 Mercedes-Benz Sprinter2012 Freightliner Sprinter2012 Mercedes-Benz Sprinter2011 Freightliner Sprinter2011 Mercedes-Benz Sprinter2010 Freightliner Sprinter2010 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10181196-0001.pdf↗
• August 21, 2020•Document ID: 10179906

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  LI14.20-N-071638

  Date Added:

  September 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (EGR system) or in charge air system

  Associated Products (14)

  2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10179906-0001.pdf↗
• August 3, 2020•Document ID: 10179954

  Service Bulletin/Repair Instructions
  STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  LI46.00-N-069137

  Date Added:

  September 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Power Steering Hose Updated Repair Method

  Associated Products (14)

  2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10179954-0001.pdf↗
• June 30, 2020•Document ID: 10178714

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  LI82.10-P-062051

  Date Added:

  August 24, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Headlamps fogged

  Associated Products (14)

  2018 Mercedes-Benz S-Class2018 Mercedes-Benz SLC-Class2018 Mercedes-Benz SL-Class2018 Mercedes-Benz Sprinter2017 Mercedes-Benz S-Class2017 Mercedes-Benz SLC-Class2017 Mercedes-Benz SL-Class2017 Mercedes-Benz SLK-Class2017 Mercedes-Benz Sprinter2016 Mercedes-Benz S-Class2016 Mercedes-Benz SLC-Class2016 Mercedes-Benz SL-Class2016 Mercedes-Benz SLK-Class2016 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10178714-0001.pdf↗
• January 3, 2020•Document ID: 10171617

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

  Mfr Comm. #:

  LI82.62-P-067526

  Date Added:

  February 24, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Burmeister High-End 3D Surround: Speakers may temporarily not emit sound

  Associated Products (9)

  2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2016 Mercedes-Benz Metris2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Metris2014 Mercedes-Benz Metris2014 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10171617-0001.pdf↗
• December 17, 2019•Document ID: 10170541

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  LI91.40-N-062773

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Seat belt does not roll up correctly

  Associated Products (19)

  2020 Mercedes-Benz Metris2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Metris2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Metris2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Metris2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Metris2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170541-0001.pdf↗
• December 4, 2019•Document ID: 10170524

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82.85-N-070620

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  SOS display illuminates - poor radio and GPS reception or no reception at all (vehicle with code E4A)

  Associated Products (12)

  2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170524-0001.pdf↗
• December 4, 2019•Document ID: 10170523

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82.85-N-069563

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  MBUX multimedia system: Central display goes dark temporarily (Connect5)

  Associated Products (12)

  2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170523-0001.pdf↗
• December 4, 2019•Document ID: 10170521

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82.85-N-070617

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  MBUX multimedia system: Malfunction in Android Auto (Connect5)

  Associated Products (12)

  2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170521-0001.pdf↗
• December 3, 2019•Document ID: 10170528

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82.85-N-070616

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc

  Associated Products (14)

  2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170528-0001.pdf↗
• December 3, 2019•Document ID: 10170522

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82.85-N-070619

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  MBUX multimedia system: Central display intermittently remains dark (NTG6)

  Associated Products (12)

  2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170522-0001.pdf↗
• December 2, 2019•Document ID: 10170517

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82.85-N-070599

  Date Added:

  January 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  MBUX multimedia system: Incomplete playback of navigation announcements (NTG6)

  Associated Products (12)

  2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10170517-0001.pdf↗
• September 25, 2019•Document ID: 10168065

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  Pending Passenge

  Date Added:

  November 18, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Passneger-side Airbag

  Associated Products (2)

  2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10168065-0001.pdf↗
• September 10, 2019•Document ID: 10168062

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  Initial NCU 2019

  Date Added:

  November 18, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Replace Passenger-side Airbag

  Associated Products (2)

  2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10168062-0001.pdf↗
• June 21, 2019•Document ID: 10162618

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82 85-N-069567

  Date Added:

  July 15, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available

  Associated Products (4)

  2016 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10162618-0001.pdf↗
• June 5, 2019•Document ID: 10162603

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  LI82 85-N-069752

  Date Added:

  July 15, 2019

  Manufacturer:

  MERCEDES BENZ

  Summary

  MBUX multimedia system: Navigation and/ or Satellite Radio not selectable/not available

  Associated Products (4)

  2016 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10162603-0001.pdf↗
• May 28, 2019•Document ID: 10162202

  Service Bulletin/Repair Instructions
  SUSPENSION:MULTIPLE AXLE

  Mfr Comm. #:

  LI32-25-N-069847

  Date Added:

  July 8, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Clunking/Rattle Noise from Rear Axle Area

  Associated Products (13)

  2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-10162202-0001.pdf↗