Mercedes-Benz C-Class Complaints (2014)

284 consumer complaints on file.

#11308192February 12, 2020
AIR BAGS
2014 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307716February 7, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307017February 4, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (MERCEDES-BENZ DEALERSHIP LINCOLNWOOD), WAS CONTACT AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONTACT RECEIVED A NOTICE FOR THE MANUFACTURER REGARDING THE RECALL. *BH*BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306553February 2, 2020
AIR BAGS
THE CAR HAS AN OPEN RECALL FOR OVER A YEAR NOW, WITHOUT ANY RESOLUTION. I CANNOT HAVE A PASSENGER IN MY CAR...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302750January 29, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: NHTSA NUMBER 19V-0109000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301800January 25, 2020
AIR BAGS
WE PURCHASED THE VEHICLE IN NOVEMBER 4, 2019 WITH THE UNDERSTANDING THE RECALL FOR THE AIRBAGS WAS INCOMPLETE. THE RECALL DATE IS JANUARY 18,2019. WE ARE DRIVING THE VEHICLE DAILY AND CONCERNED ABOUT THE AIRBAG RECALL WITH NO ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299782January 16, 2020
AIR BAGS
A RECALL NOTICE WAS ISSUED A YEAR AGO FOR THIS VEHICLE DUE TO THE TAKATA AIRBAG RECALL. MERCEDES STILL HAS NO INFORMATION AS TO WHEN A FIX FOR THIS ISSUE WILL BE AVAILABLE. I DO NOT FEEL SAFE DRIVING THIS CAR WITH A PASSENGER IN THE FRONT SEAT UNTIL THE AIRBAG IS REPLACED. THERE DOES NOT SEEM TO BE ANY SENSE OF EMERGENCY ON THE PART OF MERCEDES TO RECTIFY THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298981January 13, 2020
AIR BAGS
CONCERNED THAT 'PARTS ARE UNAVAILABLE' ON THE TAKATA RECALL. WHEN WILL I BE ABLE TO GET THIS REPAIR MADE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297989January 8, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 19V010000 (AIR BAGS), HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TERRY CULLEN SOUTHLAKE CHEVROLET LOCATED AT 1250 BATTLE CREEK RD, JONESBORO, GA 30236, (678)271-8933, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291850December 29, 2019
AIR BAGS
I RECEIVED NOTICE THAT TAKATA AIR BAG ON PASSENGER SIDE CAN EXPLODE AND SEND METAL FRAGMENTS STRIKING THE FRONT PASSENGER POSSIBLY CAUSING DEATH. SINCE 2017 NOTHING HAS BEEN DONE TO REMEDY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291716December 28, 2019
AIR BAGS
RECEIVED SAFETY RECALL INTERIM NOTICE FROM MERCEDES BENZ DATED FEBRUARY 2019, REGARDING AIR BAG DEFECT. HAVE NOT BEEN CONTACTED SINCE REGARDING REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290883December 23, 2019
AIR BAGS
ACCORDING TO MERCEDES-BENZ'S RECALL WEBSITE SPECIFICALLY FOR TAKATA AIRBAG RECALLS (HTTPS://WWW.MBUSA.COM/EN/RECALL/TAKATA-RECALLS), THE PARTS FOR MY VEHICLE WILL NOT BE AVAILABLE UNTIL AUGUST 2020. THE RECALL WAS REPORTED ON JAN 18, 2019. THIS TIME FRAME OF ALMOST 2 YEARS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290110December 19, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED FELDMANN IMPORTS MERCEDES-BENZ (4901 AMERICAN BLVD W, BLOOMINGTON, MN 55437, (952) 837-6300) AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288512December 11, 2019
FUEL/PROPULSION SYSTEM
P0002 FUEL VOLUME REGULATOR CONTROL CIRCUIT RANGE/PERFORMANCE LIMP MODE UPON ACCELERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287935December 9, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250W. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287670December 7, 2019
ELECTRICAL SYSTEM, STEERING
THE CAR WAS STATIONARY AND WHEN TRYING TO START THE STEERING WAS LOCKED AND IGNITION WOULD NOT START. THE CAR HAD THE STEERING LOCKED AND ELECTRONIC IGNITION SWITCH SPONTANEOUSLY CORRUPTED AND REQUIRED REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282866November 29, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING KEELER MOTOR CAR COMPANY(111 TROY SCHENECTADY RD, LATHAM, NY), THE AUTOMASTER (3328 SHELBURNE RD, SHELBURNE, VT), AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282164November 25, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING ST CHARLES MERCEDES-BENZ(225 N. RANDALL RD, ST. CHARLES, IL), THE CONTACT WAS INFORMED THAT PARTS NEEDED FOR THE RECALL REMEDY WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. CONSUMER STATES THAT THEY ALSO CONTACTED MERCEDES BENZ OF NAPERVILLE (NAPERVILLE, IL) AND WAS INFORMED THAT PARTS WERE UNAVAILABLE. CONSUMER STATES THAT RECALL NOTICE WAS FIRST RECEIVED IN MARCH 2019 WHICH EXCEEDS A REASONABLE TIME FOR THE REPAIR. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282376November 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE MERCEDES DEALERSHIP (VALENCIA) IS NOT WANTING TO CHANGE MY AIR BAGS BECAUSE I HAVE TO WAIT FOR MY YEAR. DRIVING MAKES ME FEEL UNSAFE WITH MY CHILDREN I HAVE BEEN HAVING OTHER ISSUES WITH MY CAR DUE TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277400October 31, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 295-3136) AND HOEHN MOTORS MERCEDES-BENZ (5475 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 438-4454) AND WAS INFORMED THAT THE PARTS WERE PENDING AND WERE NOT AVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED WITH THE SAME INFORMATION AS THE DEALER. THE CONTACT REQUESTED A LOANER VEHICLE, BUT WAS DENIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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