Mercedes-Benz C-Class Service Bulletins (2020)
241 manufacturer communications on file.
- June 15, 2023•Document ID: 10238437Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- NCU-2023060003
- Date Added:
- July 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (âMYâ) 2016 â 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning control unit software may not meet production specifications. There is a possibility that a stuck open thermostat may wrongly be detected causing the check engine Malfunction Indicator Lamp (âMILâ) to illuminate. MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will perform a software update to the air conditioning control unit on the affected vehicles.
Associated Products (18)2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLC-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz GLC-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz GLC-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz GLC-ClassAssociated Documents - March 1, 2023•Document ID: 10233783Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- LI46.15-P-071669
- Date Added:
- April 5, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Loads induced at the steering wheel through pushing and pulling actions may cause creaking and cracking noises in the mechanical steering column. Cause Insufficient grease lubrication in the clamping area of the mechanical steering column. Remedy Grease the clamping area.
Associated Products (25)2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2019 Mercedes-Benz AMG GT2019 Mercedes-Benz C-Class2019 Mercedes-Benz CLS-Class2019 Mercedes-Benz E-Class2018 Mercedes-Benz C-Class+ 5 moreAssociated Documents - February 23, 2023•Document ID: 10232326Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- LI20.10-P-075943
- Date Added:
- March 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Check engine light illuminated Red coolant warning in instrument cluster Fault codes U019F00 or U019F87 stored in PTCU (N127) Cause Electric coolant pump communication Remedy 1-Check electric connections on electric coolant pump M75/11 for clean/tight installation. Repair as needed. 2-Update software of MED40 control unit. 3-Replace electric coolant pump M75/11 with part A2742004900.
Associated Products (9)Associated Documents - January 5, 2023•Document ID: 10231032Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI72.20-P-075746
- Date Added:
- February 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead.
Associated Products (64)2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz A-Class+ 44 moreAssociated Documents - January 4, 2023•Document ID: 10231031Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- LI72.00-P-075743
- Date Added:
- February 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryStaining on door trim strips and top and bottom trim elements on rear side windows. Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element. Remedy 1. Check if the problem cannot be rectified by polishing the trim bars with the polishing paste. 2. If the complaint cannot be rectified, replace the door beltline trim bars, door upper trim bars and rear side window with trim element with optimized protective coating.
Associated Products (8)Associated Documents - December 1, 2022•Document ID: 10228807Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- LI46.15-P-063353
- Date Added:
- January 5, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams.
Associated Products (53)2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class+ 33 moreAssociated Documents - August 16, 2022•Document ID: 10219259Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- LI20.10-P-072886
- Date Added:
- September 7, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint CEL on with Code P012800 "The Coolant Temperature is Below the Specified Temperature" Cause Under investigation. This is not an issue that affects drivability or performance and is not a safety concern. The vehicle remains safe to operate with this code, but the measures listed in the "Remedy" section are recommended. Remedy Due to formatting issues please see "remedy instructions" in attachments
Associated Products (49)2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz G-Class+ 29 moreAssociated Documents - July 14, 2022•Document ID: 10217157Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; STEERING; EQUIPMENT
- Mfr Comm. #:
- LI46.15-P-063353
- Date Added:
- August 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle manufacturing date) 1. Replace repair kit for steering column height adjustment 2. Perform software update of driver's seat control unit
Associated Products (41)2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz S-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz G-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz C-Class+ 21 moreAssociated Documents - July 13, 2022•Document ID: 10217151Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- LI20.10-P-074508
- Date Added:
- August 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Check engine lamp illuminated. Fault code stored P012800-The coolant temperature is below the coolant thermostat specified temperature. Cause Various possible causes Remedy 1- Update HVAC with latest software 2- Perform guided test for fault P012800 and performed repairs per XENTRY diagnosis.
Associated Products (9)Associated Documents - July 11, 2022•Document ID: 10217154Service Bulletin/Repair InstructionsEQUIPMENT; SUSPENSION
- Mfr Comm. #:
- LI32.25-P-066246
- Date Added:
- August 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear axle shock absorber support bushing will be available individually as a replacement part to avoid any unnecessary shock absorber noise. Remedy For noise problems on the rear axle shock absorbers, please always make a noise diagnosis, for example using Chassis Ear to localize any sources of noise on shock absorbers or support bushings. If the noise originates from the upper part of the shock absorbers, it is enough to replace the support bushings. Otherwise the complete shock absorber including support bushing have to be replaced. The modified support bushings must be replaced in pairs the first time so that any mixed installation of old and new is reliably ruled out.
Associated Products (21)2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLC-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz GLC-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz GLC-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz GLC-Class+ 1 moreAssociated Documents - July 7, 2022•Document ID: 10217162Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- LI82.85-P-074970
- Date Added:
- August 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer may have one or more of the following complaints: ⢠Vehicle location is shown incorrectly in the Navigation Display ⢠Navigation destination search is not possible ⢠Street names are not shown in Navigation display ⢠Apple Carplay is inoperable Cause Improper installation of navigation map data Remedy Follow these steps to delete and re-install map data: ⢠Re-format an empty USB drive to NTFS (do not use quick formatting option) ⢠Unzip the attached map data deletion file directly to the USB drive. Do not add a folder, only the root files should be shown on the USB drive ⢠Generate a pin for the Navigation Delete Database in Vedoc (see attached screenshot) ⢠Plug USB drive with map data delete file into the vehicle's USB port and follow instructions in the COMAND Display to delete the installed map data ⢠Once the originally installed map data is deleted, then install the newest available map data in Download Manager
Associated Products (12)2022 Mercedes-Benz C-Class2022 Mercedes-Benz G-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz G-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz G-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz G-Class2018 Mercedes-Benz C-Class2017 Mercedes-Benz C-Class2016 Mercedes-Benz C-Class2015 Mercedes-Benz C-ClassAssociated Documents - June 30, 2022•Document ID: 10215016Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- NCU-2022060008
- Date Added:
- July 5, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (âMYâ) 2020-2022 A-Class, C-Class, CLAClass, GLA-Class, GLB-Class, GLC-Class, GLE-Class, and GLS-Class (118, 167, 177, 205, 247, and 253 platform) vehicles, the mobile phone cradle control unit software does not correspond to the current series production specifications. It is therefore possible that the inductive charging function may not work as intended. What Weâre Doing MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the mobile phone cradle control unit software.
Associated Products (21)2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class+ 1 moreAssociated Documents - June 15, 2022•Document ID: 10215212Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-074970
- Date Added:
- July 5, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer may have one or more of the following complaints: ⢠Vehicle location is shown incorrectly in the Navigation Display ⢠Navigation destination search is not possible ⢠Street names are not shown in Navigation display ⢠Apple Carplay is inoperable Cause Improper installation of navigation map data Remedy Follow these steps to delete and re-install map data: ⢠Re-format an empty USB drive to NTFS (do not use quick formatting option) ⢠Unzip the attached map data deletion file directly to the USB drive. Do not add a folder, only the root files should be shown on the USB drive ⢠Generate a pin for the Navigation Delete Database in Vedoc (see attached screenshot) ⢠Plug USB drive with map data delete file into the vehicle's USB port and follow instructions in the COMAND Display to delete the installed map data ⢠Once the originally installed map data is deleted, then install the newest available map data in Download Manager
Associated Products (6)Associated Documents - March 31, 2022•Document ID: 10209877Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-071499
- Date Added:
- April 5, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy Follow guided tests as described.
Associated Products (51)2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz CLS-Class+ 31 moreAssociated Documents - February 25, 2022•Document ID: 10208670Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
- Mfr Comm. #:
- SC-2022010001
- Date Added:
- March 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLE-Class, GLS-Class, and GT-Class (167, 177, 213, 247, 257, and 290 platform) vehicles without the augmented reality camera (âARCâ), as disclosed at the time of sale to the vehicle purchaser. As a result, the ARC and "Dash-cam" functions are currently not enabled. What Weâre Doing MBUSA will conduct a Service Campaign where an authorized Mercedes-Benz dealer will retrofit the augmented reality camera to the vehicle and enable the ARC and âDash-camâ functions on applicable vehicles.
Associated Products (17)2022 Mercedes-Benz A-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2021 Mercedes-Benz GLE-Class2021 Mercedes-Benz GLS-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz GLS-ClassAssociated Documents - February 16, 2022•Document ID: 10208744Service Bulletin/Repair InstructionsINTERIOR LIGHTING
- Mfr Comm. #:
- LI82.20-P-073063
- Date Added:
- March 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The touchpad dimming function does not work and the search lighting is either at maximum brightness or fully off (dependent upon dimming signal). Note: The dimming functions of the instrument cluster and head unit display are not affected and remain fully functional. Cause Touchpad (A105) hardware Remedy The serial numbers of the potentially affected parts can be found in the attached list. The serial number can be found on the touchpad itself or in Vedoc (Vedoc -> control units -> TPAD -> serial number). If the serial number listed in VeDoc or on the part (these numbers should be identical) matches one of the serial numbers in the attachment and the described complaint is present, then the touchpad may be replaced.
Associated Products (19)2022 Mercedes-Benz C-Class2021 Mercedes-Benz C-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLS-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz CLS-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz GLE-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz GLE-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz GLE-Class2016 Mercedes-Benz SL-Class2015 Mercedes-Benz ML-Class2015 Mercedes-Benz SL-Class2014 Mercedes-Benz ML-Class2014 Mercedes-Benz SL-Class2013 Mercedes-Benz ML-Class2012 Mercedes-Benz ML-ClassAssociated Documents - January 27, 2022•Document ID: 10207198Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI68.05-P-060306
- Date Added:
- February 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed in the garage. 2. The garage door drive uses a rolling code system. In contrast to the fixed code system, the LED in the mirror in this case flashes green after programming. 3. When the handheld remote control is initialized with the integrated GDO, the distance between the handheld remote control and the GDO is too long or too short. 4. The maximum programming time of the hand transmitter was exceeded. The hand transmitter switches itself off after 10s to 20s. However, the garage door opener needs up to 30s to learn the code. 5. The maximum programming time of the integrated GDO was exceeded. The integrated GDO has aborted programming unsuccessfully. 6. The GDO cannot be programmed after replacement (See #9). 7. The batteries of the hand transmitter are too weak. 8. A part of the signal was not registered correctly. 9. The GDO is not programmed to US standards. 10. Errors with Chamberlin MyQ, Liftmaster MyQ, or Craftsman AssureLink systems causing loss of synchronization. Remedy Note: The numbering of the remedies refers to the numbering of the causes. 1. Installation of a universal receiver. Order via the Homelink Hotline. 2. In the case of garage door drives with rolling code system, synchronization of the garage door drive must also be performed. 3. Keep the correct distance when initializing! This can vary between 5 and 20 cm depending on the system. If the initialization attempt is unsuccessful, repeat the initialization process, changing the distance between the hand transmitter and the mirror.
Associated Products (76)2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz GLE-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz S-Class+ 56 moreAssociated Documents - January 9, 2022•Document ID: 10207199Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI68.05-P-060307
- Date Added:
- February 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the range between the integrated GTO and the garage door hand transmitter, the garage door hand transmitter is tested outside the vehicle. 3. The garage door hand transmitter is being aimed towards the garage door, but the vehicle is in a different position. 4. The garage door drive is old. Remedy 1. The lower level of transmission power is mainly perceived by customers who did not have any infrared windows (code 595) or all-round infrared windows (code 596) or heated windshield (code 597) in their previous model or who have another model without this special equipment in their fleet. The loss in transmission has technical reasons, i.e. a thin metal film is fitted in the windows. Please consider these codes and advise the customer accordingly! Replacing parts does not remedy the problem. 2. Perform the comparison test between the integrated GDO and the garage door hand transmitter under identical conditions. The garage door hand transmitter must be inside the vehicle and must be held at the height of the inside rearview mirror. 3. The customer instinctively aims the garage door hand transmitter towards the door. However, the transmission direction of the integrated GDO depends on the position of the inside rearview mirror, and thus depends directly on the position of the vehicle relative to the receiving antenna of the garage door drive.
Associated Products (59)2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz S-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz CLS-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz S-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz CLS-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLC-Class2019 Mercedes-Benz S-Class2019 Mercedes-Benz SLC-Class+ 39 moreAssociated Documents - January 6, 2022•Document ID: 10207190Service Bulletin/Repair InstructionsEQUIPMENT; SUSPENSION
- Mfr Comm. #:
- LI32.25-P-061137
- Date Added:
- February 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryClunking noises on rough roads. especially during short strokes of the damper. Attachments File Description MRA rear noise check.MP3 Noise complaints - Clunking Cause Damage to the thread on the piston in the damper, because of which the piston is not screwed in correctly and can cause noises. Remedy Locate the affected suspension strut or shock absorber by performing a test drive on rough roads. Replace the affected suspension strut or damper.
Associated Products (1)Associated Documents - January 4, 2022•Document ID: 10207205Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; SEATS
- Mfr Comm. #:
- LI91.30-P-073902
- Date Added:
- February 4, 2022
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Seat heating on driver's seat and front passenger seat nonfunctional. The LEDs on the switches for the seat heating illuminate, but the seat heating mats do not get warm. Cause Faulty SCN coding of rear SAM. Remedy ⢠Perform SCN coding of rear SAM (BC_R). ⢠Commission seat heating control unit.
Associated Products (14)2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz GLC-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz GLC-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz GLC-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz GLC-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz GLC-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz GLC-Class2015 Mercedes-Benz C-ClassAssociated Documents