Mazda Tribute Complaints (2002)

384 consumer complaints on file.

#10637335September 18, 2014
SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENTIRE SUBFRAME WAS FRACTURED DUE TO CORROSION. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V174000 (SUSPENSION). THE TECHNICIAN INFORMED THE CONTACT THAT THE LOWER CONTROL ARMS, BOTH FRONTAL STRUTS, AND THE TIE ROD ENDS NEEDED TO BE REPLACED DUE TO EXCESSIVE CORROSION ON THE SUBFRAME. THE TECHNICIAN ADDED THAT EVEN AFTER THE REPAIRS WERE PERFORMED, THE VEHICLE WOULD NOT BE SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PROVIDE ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 11/12/14*LJ UPDATED 8/5/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627005August 21, 2014
AIR BAGS
MY AIR BAG LIGHT IS STAYING ON. I DECIDED TO LEAVE A COMPLAINT ON HERE BECAUSE I SEE MULTIPLE COMPLAINTS FROM OTHER PEOPLE REGARDING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592987May 21, 2014
AIR BAGS
THE AIRBAG LIGHT HAS BEEN ON FOR ABOUT 2 MONTHS IN THE MAZDA TRIBUTE. WE TOOK THE VEHICLE TO DUVAL MAZDA TO ASK THEM TO RESET THE COMPUTER SINCE WE FIGURED THAT WAS ALL THAT WAS NEEDED. THEY CALLED US LATER IN THE DAY AND TOLD US THAT TO REPAIR THE CAR SO THAT THE LIGHT WOULD GO OUT, WOULD COST $397.21. WE DECLINED SINCE THEY TOLD US THEY NEEDED TO REBUILD THE WIRING FOR THE AIRBAGS. WHEN WE PICKED UP THE CAR (DECLINED THE REPAIR), THE ESTIMATE FOR REPAIRS STATED: "B1881 STORED-P/S SAFETYBELT PRETENSIONER CIRCUIT FAILURE. TSB: 08-001/05 HAS UPDATED CONNECTORS THAT ARE SOLDERED IN TO REPLACE AND UPGRADE THE FAILING ONES." THIS SOUNDS LIKE IT SHOULD BE A SAFETY RECALL ITEM NOT A CUSTOMER COST REPAIR ISSUE. OR AT THE VERY LEAST, A REPAIR AND NO CHARGE ITEM DONE BY THE DEALER SINCE IT APPEARS TO BE A FAILURE OF ORIGINAL PARTS THAT IMPACT THE AIRBAG SYSTEM. WE HAVE NOT HAD REPAIRS DONE AT THIS POINT SINCE IT IS A COSTLY ONE AND DON'T KNOW WHO, OTHER THAN THE DEALER WILL DO THE REPAIRS FOR A MORE REASONABLE COST. THE DEALER DID STATE (NOT LISTED ANYWHERE ON THE ITEMIZED LIST OF MULTIPLE REPAIRS THAT THEY REALLY WANTED TO DO) THAT THE AIRBAG LIGHT WAS IMPACTING THE PASSENGER AIRBAG ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587413May 9, 2014
AIR BAGS
MY AIRBAG WARNING LIGHT BLINKS, THEN STAYS ON SHORTLY AFTER I CRANK THE VEHICLE. I HAD IT CHECKED AND THE MECHANIC TOLD ME THAT IT NEEDED A NEW FUSE BECAUSE IT WAS SHORTING OUT. HE REPLACED THE FUSE AND IT IMMEDIATELY SHORTED OUT AGAIN. HE TOLD ME THAT MY DRIVER SIDE AIRBAG IS SHORTING OUT AND I WILL NEED TO REPLACE IT. I HAVE READ SEVERAL COMPLAINTS ABOUT THIS ISSUE ON THIS VEHICLE, SO I CALLED MAZDA AND WAS TOLD THAT IT WAS MY PROBLEM TO REPAIR IT DUE TO THE AGE OF MY VEHICLE. IS THIS TRUE? I CAN'T BELIEVE THE COMPLACENCY OF THE MAN I SPOKE TO ABOUT THE ISSUE. I NEED THIS ADDRESSED, BUT DO NOT BELIEVE THAT I HAD ANY CONTROL IN THE POOR CONDITION OF THIS PART. IT IS NOT SOMETHING THAT SUFFERS FROM SIMPLE WEAR AND TEAR ISSUES, LIKE BRAKES OR HOSES! I HOPE THAT WITH ALL OF THE COMPLAINTS I HAVE READ ABOUT THIS, SOMEONE WILL REALIZE THAT IT IS A REAL PROBLEM, BEFORE SOMEONE DOES GET HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561508January 26, 2014
AIR BAGS
THE AIR BAG DASH LIGHT CAME ON AND STAYS ON. TOOK IT TO THE DEALER TO GET IT FIXED BUT THE EXTENDED WARRANTY WON'T COVER IT. ALSO MAZDA HAS KNOWN ABOUT THE PROBLEM, THEY SAID THEY HAD A BULLETIN ON IT BUT IT EXPIRED. I DON'T THINK IT'S FAIR SINCE WE JUST BOUGHT THE CAR 2 YEARS AGO AND IT HAD ALREADY EXPIRED. WHY DIDN'T MAZDA FIX IT BEFORE THEY SOLD IT TO US? I FEEL THIS IS A SAFETY ISSUE AND IT'S THEIR ISSUE, NOT SOMETHING WE CONTRIBUTED TOO. I WAS ALSO TOLD IF WE DON'T FIX IT WE WON'T PASS SAFETY INSPECTION. THIS IS CRAZY THAT THEY CAN SELL THINGS THAT THEY WILLINGLY KNOW HAVE A SAFETY ISSUE BUT THEN WANT TO CHARGE US FOR THE MANUFACTURES ERROR. P.S. THIS CAR WAS BOUGHT FROM THE SAME DEALER AS THE ORIGINAL OWNER BOUGHT IT AND HAD ALL THE SERVICE WORK DONE. THAT'S WHY I CAN'T UNDERSTAND WHY THE BULLETIN DIDN'T GET DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551002November 5, 2013
VEHICLE SPEED CONTROL
I WAS PULLING INTO A PARKING LOT AND MY VEHICLE ACCELERATED AS IF I WAS PRESSING THE GAS. HOWEVER, I WASN'T PRESSING THE GAS, I WAS PRESSING THE BRAKES. I HAD PREVIOUSLY TAKEN MY VEHICLE TO THE DEALERSHIP TO GET A RECALL DONE INVOLVING THIS ISSUE. PRIOR TO THE, ALLEGED REPAIR DONE TO THE VEHICLE, I HADN'T HAD ANY PROBLEMS WITH THAT ISSUE. I HAD RECEIVED A FEW LETTERS IN THE MAIL STATING I NEEDED TO HAVE TO RECALL DONE AND I DECIDED TO GO AHEAD AND TAKE IT TO HAVE THE STATED RECALLS DONE. ANYWAY, I CALLED THE DEALERSHIP THE FOLLOWING DAY OF THE INCIDENT AND TOLD THEM WHAT HAPPENED. FIRST, THE GUY ASKED ME IF THE VEHICLE WAS IN CRUISE CONTROL WHEN IT HAPPENED AND I TOLD HIM "NO". THE HE TOLD ME THAT THE VEHICLE WOULD HAVE TO BE IN CRUISE CONTROL IN ORDER FOR IT TO DO THAT BUT MY RECALL LETTER STATED THAT IT DID NOT HAVE TO BE IN CRUISE CONTROL FOR THIS TO HAPPEN. I TOOK THE VEHICLE BACK TO THE DEALERSHIP THE DAY AFTER I SPOKE TO THE GUY OVER THE PHONE. MY VEHICLE STAYED AT THE DEALERSHIP FOR ABOUT 3 DAYS. WHEN I WENT TO GET MY VEHICLE, THE GUY IN THE SERVICE DEPARTMENT SAID THAT THE RECALL HAD BEEN DONE AND THAT THE THROTTLE CABLE WAS WORN AND NEEDED TO BE REPLACED. ANYWAY, MY COMPLAINT WITH THIS IS, THAT PRIOR TO THE RECALL BEING DONE, I HAD NO PROBLEM WITH THE VEHICLE ACCELERATING ON ITS OWN. SO IF THERE WAS AN ISSUE WITH THE THROTTLE CABLE ITSELF, I WOULD IMAGINE THIS WOULD HAVE BEEN AN ISSUE PRIOR TO THEM DOING WHATEVER THEY CLAIMED THEY DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549349October 24, 2013
VEHICLE SPEED CONTROL, ENGINE
WHILE DRIVING HOME FROM WORK THE VEHICLE STARTED TO ACCELERATE ON ITS OWN . QUICKLY I SHIFTED THE VEHICLE TO NEUTRAL AND STEPPED ON THE BRAKES. AFTER THE VEHICLE CAME TO A COMPLETE STOP THE ENGINE STARTED TO IDLE (TO ABOUT 5 RPM) ON ITS OWN. I HAD TO SHUT OFF THE ENGINE IN THE MIDDLE OF THE STREET AROUND 5 AM IN THE MORNING BECAUSE THE IDLING WOULDN'T STOP. LUCKY FOR ME IT TURNED BACK ON. NOW I'VE READ THE STORIES ABOUT THE RECALLS BACK IN 2004 ABOUT THE DEFECTIVE ACCELERATOR CABLE. A COUPLE YEARS LATER ANOTHER RECALL DUE TO THE REPAIR THE FIRST TIME NOT BEING DONE CORRECTLY. I JUST TOOK THE TRIBUTE TO MAZDA TO REPAIR TWO MORE RECALLS FOR THE SAME THING. WHY IS IT STILL HAPPENING? MAZDA PLANS TO CHARGE ME FOR A DIAGNOSIS FEE OF $95.00 TOMORROW. (REALLY?) I THINK THIS VEHICLE SHOULD BE TAKEN OFF THE ROADS. YA LIKE THAT'S GOING TO HAPPEN. WAIT MAYBE IF IT HAPPENS TO ME AGAIN AND THE THROTTLE GETS STUCK AND I LOSE CONTROL OF THE VEHICLE AND DIE, WELL JUST MAYBE THIS PROBLEM THAT STARTED BACK IN 2004 WILL FINALLY GET RESOLVED ONCE AND FOR ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546619October 3, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ABS WARNING INDICATOR BEGAN TO ILLUMINATE UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE BRAKES EMITTED A STRONG BURNING ODOR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 07V157000 (SERVICE BRAKES, HYDRAULIC) IN 2012 HOWEVER, THE FAILURE RECENTLY RECURRED. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE OWNER WOULD BE RESPONSIBLE FOR THE DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534490August 9, 2013
STRUCTURE:BODY
2002 MAZDA TRIBUTE. UNABLE TO OPEN THE DOOR TO EXIT THE VEHICLE. I HAD TO OPEN THE WINDOW AND STICK MY ARM OUT THE WINDOW TO UNLOCK THE DOOR FROM THE EXTERIOR DOOR HANDLE. IN ADDITION, THE REAR LIFT GATE WOULD NOT REMAIN CLOSED OR LOCKED AND WOULD STAY OPEN WHILE THE VEHICLE WAS IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513086May 22, 2013
VEHICLE SPEED CONTROL
DEALER DISCONNECTED CRUISE CONTROL AND HAS NOT NOTIFIED OF REPLACING THE PART AND A FORD DEALER I KNOW CAN GET THE PART IN 1 WEEK. WHY HASN'T THE RECALL BEEN ACCOMPLISHED BY THIS PHILADELPHIA MAZDA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512582May 17, 2013
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE BRAKE FLUID RESERVOIR HOUSING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V016000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,000 AND THE CURRENT MILEAGE WAS 188,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512395May 16, 2013
AIR BAGS
AIR BAG LIGHT WOULD STAY ILLUMINATED HAD IT LOOKED AT BY DEALER BACK IN 2005 PROBLEM WAS TEMPORARILY FIXED STARTED TO COME BACK ON MONTHS AFTER I HAD THE DEALER FIX IT KNOW THE LIGHT WILL NOT ILLUMINATE WHEN INITIAL START AND THERE IS A BEEPING SOUND IT BEEPS 5XS STOPS THEN STARTS AGAIN WHILE DRIVING.I FEARED THAT WHILE DRIVING TO WORK THAT THE AIRBAG WOULD DEPLOY OR IF I WAS IN AN ACCIDENT IT MAY NOT DEPLOY THIS SEEMS TO ME LIKE A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505401April 2, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHIN MINUTES HOWEVER, THE FAILURE RECURRED WHENEVER THE GEAR SHIFTER WAS MOVED INTO REVERSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 04V175000 (POWER TRAIN) BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505235April 1, 2013
STRUCTURE:BODY
THE REAR WINDOW GLASS DOOR WOULD NOT SNAP INTO LOCK POSITION -- THERE WAS A RECALL FOR EXACTLY THE SAME BY MAZDA FOR 2001, 2002, 2003 2004 & 2005 TRIBUTES. BUT THEY INSIST THAT MY VIN IS NOT ONE OF THEM. I THINK IT SHOULD HAVE BEEN AND SHOULD BE. FOLLOWING IS THE INFO ON 2001-2005 RECALL --- RECALL DATE: DEC 22, 2004 RECALLED VEHICLES: 2001 MAZDA TRIBUTE 2002 MAZDA TRIBUTE 2003 MAZDA TRIBUTE 2004 MAZDA TRIBUTE 2005 MAZDA TRIBUTE COMPONENT: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK. MANUFACTURED BY: MAZDA NORTH AMERICAN OPERATIONS AFFECTED VEHICLES: 49,800 RECALL SUMMARY: CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTILITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS. ' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION. CONSEQUENCE: IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH. HOW TO FIX: DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500. RECALL NOTES: MAZDA RECALL NO. 2804L. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-327-4236. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504334March 24, 2013
SERVICE BRAKES
BOUGHT VEHICLE AT ABOUT 75K MILES, CURRENTLY HAS 99K MILES, DURING THIS ENTIRE TIME THE BRAKES HAVE BEEN WARPED AND HAVE GOTTEN SUBSTANTIALLY WORSE. MY DRIVING HABITS ARE PRIMARILY CITY, AND HWY DRIVING, NO TOWING, NO HEAVY LOADS. BRAKES SHOULD BE FINE BUT ARE WARPED SO BAD THAT WHEN BRAKING MEDIUM TO HARD, ESPECIALLY BEFORE A CORNER, THE VEHICLE BECOME DIFFICULT TO CONTROL FROM SHAKING AND SHUTTERING OF THE BRAKE ROTORS. FROM THE RESEARCH I FOUND ONLINE THIS APPEARS TO BE A COMMON PROBLEM AMONG MAZDA TRIBUTES. I WAS INSTRUCTED TO REPORT THIS HERE. MAZDA NEEDS TO CONFRONT THIS ISSUE BECAUSE IT IS SO COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486028November 26, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE PARKED THE VEHICLE BURST INTO FLAMES. THE CONTACT PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE CONTACT BELIEVED THE FIRE WAS CAUSED BY NHTSA CAMPAIGN I.D. NUMBER 12V016000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DECIDED TO REFERRED THE CONTACT TO THE DEALER IN ORDER TO DETERMINE IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10485161November 19, 2012
STRUCTURE:BODY
DOOR HANDLE ON THE PASSENGER SIDE DOES NOT OPEN THE DOOR ANYMORE. IT SEEMS THAT INTERIOR HANDLE STOPPED WORKING CORRECTLY BY USING IT IN A NORMAL WAY. THIS AFFECTS SAFETY SINCE THE PASSENGER DOOR CAN BE OPENED ONLY FROM THE OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480261October 10, 2012
POWER TRAIN, VEHICLE SPEED CONTROL:CABLES
2002 MAZDA TRIBUTE. CONSUMER WRITES IN REGARDS TO ACCIDENT SHE HAD IN 2004 DUE TO SUDDEN ACCELERATION. *TGW NOT KNOWING THERE WAS A PROBLEM WITH THE VEHICLE, SHE PUT THE VEHICLE IN REVERSE, AND CONSEQUENTLY, SHE HIT A POLE IN HER DRIVEWAY. THE RIGHT FRONT BUMPER, FENDER, FOG LIGHT AND WINDSHIELD WIPER FLUID WERE DAMAGED. AFTER THE ACCIDENT, THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING RAPID ACCELERATION. THE CONSUMER ALSO STATED THE TRANSMISSION WAS DEFECTIVE AND HAD TO BE REPLACED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10478583October 4, 2012
STRUCTURE:BODY:DOOR
FRONT PASSENGER DOOR HANDLE WON'T OPEN DOOR FROM INSIDE. PLASTIC HOOK INSIDE HANDLE ASSEMBLY BROKE. DOOR CAN ONLY BE OPENED FROM THE EXTERIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477393September 28, 2012
AIR BAGS
AIRBAG WARNING LIGHT HAS STARTED FLASHING ON AND OFF, THEN STAYING ON. IS NOW ALWAYS ON. DEALER SAID IT WAS A FAILURE IN A SENSOR CONNECTION UNDER THE SEAT(S). I HAVE SEEN MANY, MANY COMPLAINTS ABOUT THIS IMPORTANT VEHICLE SAFETY SYSTEM FAILURE ONLINE. APPARENTLY IT IS A KNOWN ISSUE. THE MAZDA DEALER WANTS TO CHARGE $500 TO FIX IT. TOUGH TO DO DURING TOUGH ECONOMIC TIMES. GUESS IT'S FOOD OR POSSIBLE FATALITY. WHICH WOULD MAZDA RECOMMEND? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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