Mazda Mazda3 Service Bulletins (2023)
329 manufacturer communications on file.
- December 5, 2023•Document ID: 10248389Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-025-23a
- Date Added:
- January 6, 2024
- Manufacturer:
- MAZDA
SummaryWhen the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: DO NOT swap TCU with another vehicle as the TCU is VIN locked after activation. A TCU swap with another vehicle will disable Connected Services on both vehicles. If TCU activation is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs.
Associated Products (23)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3+ 3 moreAssociated Documents - December 1, 2023•Document ID: 10248348Service Bulletin/Repair InstructionsVISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-079-23
- Date Added:
- January 5, 2024
- Manufacturer:
- MAZDA
SummarySome customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
Associated Products (20)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda3Associated Documents - November 20, 2023•Document ID: 10246133Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 09-007-23c
- Date Added:
- December 5, 2023
- Manufacturer:
- MAZDA
SummaryAt PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
Associated Products (32)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 12 moreAssociated Documents - November 15, 2023•Document ID: 10246216Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SA-077-23
- Date Added:
- December 5, 2023
- Manufacturer:
- MAZDA
SummaryThis information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.
Associated Products (16)Associated Documents - November 14, 2023•Document ID: 10246210Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-027-23c
- Date Added:
- December 5, 2023
- Manufacturer:
- MAZDA
SummaryIn-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
Associated Products (19)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3Associated Documents - November 14, 2023•Document ID: 10246147Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- 09-039-23
- Date Added:
- December 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control software has been modified.
Associated Products (19)2024 Mazda CX-52024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-302020 Mazda Mazda32019 Mazda Mazda3Associated Documents - November 14, 2023•Document ID: 10246127Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 05-005-23a
- Date Added:
- December 5, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of the lock up clutch in the torque converter.
Associated Products (23)2024 Mazda CX-302024 Mazda CX-52024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda6+ 3 moreAssociated Documents - November 8, 2023•Document ID: 10246146Service Bulletin/Repair InstructionsSUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM; UNKNOWN OR OTHER
- Mfr Comm. #:
- 09-038-23
- Date Added:
- December 5, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about the poor appearance due to an uneven rear beltline molding joint. This concern is caused by the rear beltline molding not being manufactured according to the original designed shape. To eliminate this concern, the rear beltline molding manufacturing process was improved to prevent form shape discrepancies from the original design.
Associated Products (6)Associated Documents - November 7, 2023•Document ID: 10246121Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 01-007-23a
- Date Added:
- December 5, 2023
- Manufacturer:
- MAZDA
SummaryThe Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Associated Products (43)2024 Mazda CX-902023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda3+ 23 moreAssociated Documents - October 31, 2023•Document ID: 10244672Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 05-005-23
- Date Added:
- November 1, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of the lock up clutch in the torque converter.
Associated Products (23)2024 Mazda CX-302024 Mazda CX-52024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda62020 Mazda CX-302020 Mazda CX-52020 Mazda Mazda32020 Mazda Mazda62019 Mazda CX-52019 Mazda Mazda32019 Mazda Mazda6+ 3 moreAssociated Documents - October 23, 2023•Document ID: 10244669Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- SA-009-23i
- Date Added:
- November 1, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Associated Products (23)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3+ 3 moreAssociated Documents - October 19, 2023•Document ID: 10244562Service Bulletin/Repair InstructionsSTRUCTURE:BODY:ROOF AND PILLARS
- Mfr Comm. #:
- SA-068-23
- Date Added:
- November 1, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may have a water leak and/or a technician may find water inside the cabin or within a component. The source of the leak may be from between the doors at the B-pillar. To correct this concern, there was a mass production change (MPC) on January 14, 2021 to reduce the gap (as seen in the image below).
Associated Products (6)Associated Documents - October 11, 2023•Document ID: 10244679Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-032-23a
- Date Added:
- November 2, 2023
- Manufacturer:
- MAZDA
SummaryIf you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
Associated Products (120)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 100 moreAssociated Documents - October 10, 2023•Document ID: 10244661Service Bulletin/Repair InstructionsVISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-059-23
- Date Added:
- November 1, 2023
- Manufacturer:
- MAZDA
SummaryWhen the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO function is disabled if the power window is operated 10 consecutive times without being fully closed (turning the ignition OFF and then ON does not reset the counting). If the power window is fully closed before the 10th time, the counting restarts and the AUTO function is not deactivated.
Associated Products (11)Associated Documents - October 6, 2023•Document ID: 10244665Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SA-042-23a
- Date Added:
- November 1, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
Associated Products (22)2024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-30+ 2 moreAssociated Documents - October 6, 2023•Document ID: 10244571Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-058-23
- Date Added:
- November 1, 2023
- Manufacturer:
- MAZDA
SummarySome customers may experience the rear subwoofer audio sound pauses at volume level 38 and above and the condition is most pronounced with high base setting +3 - +9. This may be cause by an infotainment software error.
Associated Products (2)Associated Documents - October 3, 2023•Document ID: 10244670Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 01-010-23a
- Date Added:
- November 1, 2023
- Manufacturer:
- MAZDA
SummarySome customers may complain about engine surging 100-200 rpm when accelerating up a hill at altitudes around 6,700 feet or higher. This concern may be caused by improper PCM control software in particular situations. To eliminate this concern, the PCM control software has been modified.
Associated Products (6)Associated Documents - September 28, 2023•Document ID: 10243560Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SA-055-23
- Date Added:
- October 5, 2023
- Manufacturer:
- MAZDA
SummaryA New Automatic Transmission Fluid (ATF-A7) is being used for some 2023 and 2024 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fuel economy and driving performance.
Associated Products (6)Associated Documents - September 26, 2023•Document ID: 10243552Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 09-033-23
- Date Added:
- October 5, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strongly enough for the following situations, cycles of door operation may result in interference and lead to damage on the seal rubber at the rear door. When the front door glass is closed, the glass run channel may be forced to move to the B pillar side. In very hot climates, the glass run channel may expand to the B pillar side.
Associated Products (6)Associated Documents - September 15, 2023•Document ID: 10243568Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SA-003-23a
- Date Added:
- October 5, 2023
- Manufacturer:
- MAZDA
SummarySome vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Associated Products (61)2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 41 moreAssociated Documents