Mazda CX-30 Service Bulletins (2021)
616 manufacturer communications on file.
- March 4, 2022•Document ID: 10209748Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
- Mfr Comm. #:
- SA-003-22c
- Date Added:
- April 6, 2022
- Manufacturer:
- MAZDA
SummaryMazda3 and CX-30: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT). This is caused by a BCM-VCM software error. MX-30: Some MX-30 vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update. This is caused by a BCM-VCM software error. Mazda is aware of the issue and is working on a resolution. If there is an issue with this concern, Mazda recommends putting customer in a loaner vehicle at this time. â¢DO NOT perform BCM software update with MDARS until further notice. â¢This SA will be updated with the newest repair information as it becomes available.
Associated Products (6)Associated Documents - March 1, 2022•Document ID: 10209812Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- 09-008/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. This is caused by one of the following: *Since the material of the seal rubber is not resistant to surfactants, the rubber deteriorates when the vehicle is washed and allows water to penetrate into the seal rubber of the service hole cover. *The lower tabs of the service hole cover may not have been completely engaged at the factory. To eliminate this concern, the seal material of the service-hole cover has been changed (Japan built Mazda3) and a mass production change will be implemented in the future (Mexico built Mazda3 and CX-30).
Associated Products (5)Associated Documents - March 1, 2022•Document ID: 10209790Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP; LATCHES/LOCKS/LINKAGES; EQUIPMENT
- Mfr Comm. #:
- 09-006/22
- Date Added:
- April 5, 2022
- Manufacturer:
- MAZDA
SummarySome customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. NOTE: *The fuel-filler lid does not lock immediately after the doors are locked, but after the time set in the Fuel Door Lock Delay (0, 30, 60, 90, and 120 seconds). *Although the root cause has not been identified, the vehicle should be repaired by adjusting the fuel-filler lid opener cable position when there is a customer complaint.
Associated Products (5)Associated Documents - February 28, 2022•Document ID: 10208564Service Bulletin/Repair InstructionsPOWER TRAIN; SUSPENSION:FRONT:WHEEL BEARING
- Mfr Comm. #:
- SA-006-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryThere have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Associated Products (61)2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda22020 Mazda Mazda3+ 41 moreAssociated Documents - February 25, 2022•Document ID: 10208566Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- SA-007-22a
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information.
Associated Products (11)Associated Documents - February 23, 2022•Document ID: 10208556Service Bulletin/Repair InstructionsSTEERING; SERVICE BRAKES, HYDRAULIC; POWER TRAIN; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 00-001-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryMazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Associated Products (151)2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda6+ 131 moreAssociated Documents - February 18, 2022•Document ID: 10208568Service Bulletin/Repair InstructionsPOWER TRAIN; POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Mfr Comm. #:
- SA-009-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryThe new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer to GEPC for the correct part number of the Differential Breather. The instructions on MGSS will be updated soon to include replacing the breather when replacing the differential with a new unit.
Associated Products (31)2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32018 Mazda CX-3+ 11 moreAssociated Documents - February 10, 2022•Document ID: 10208567Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- SA-008-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Associated Products (127)2023 Mazda CX-502022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda2+ 107 moreAssociated Documents - February 10, 2022•Document ID: 10208559Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-002-22a
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. This is caused by the vehicle's electrical control area network (CAN) entering "Sleep Mode" when the network awake time reaches 30 cumulative minutes without the engine running.
Associated Products (6)Associated Documents - February 10, 2022•Document ID: 10208557Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN
- Mfr Comm. #:
- 01-001-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ðC/-4ðF or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to material characteristics. NOTE: This concern only happens in extremely cold weather, therefore this TSB is only applicable for extremely cold regions. To eliminate this concern, the cold environment performance of the engine mount rubber has been increased by changing the rubber material.
Associated Products (5)Associated Documents - February 9, 2022•Document ID: 10208565Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- SA-007-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may experience a SiriusXM Travel Link error when selecting Parking Information.
Associated Products (11)Associated Documents - February 9, 2022•Document ID: 10208561Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-003-22b
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryCX-30. Mazda3: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT). This is caused by a BCM-VCM software error. Customers having this concern should have their vehicle repaired using the following repair procedure. MX-30: Some MX-30 vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update. This is caused by a BCM-VCM software error. Mazda is aware of the issue and is working on a resolution. If there is an issue with this concern, Mazda recommends putting customer in a loaner vehicle at this time. DO NOT perform BCM software update with MDARS until further notice. This SA will be updated with the newest repair information as it becomes available.
Associated Products (6)Associated Documents - February 4, 2022•Document ID: 10208560Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-003-22a
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a BCM-VCM software error. Mazda is aware of the issue and is working on a resolution. If there is an issue with this concern, contact Hotline for newest repair information. DO NOT perform BCM software update with MDARS until further notice, including CSP06 and CSP07. This SA will be updated with the newest repair information as it becomes available.
Associated Products (5)Associated Documents - February 4, 2022•Document ID: 10208554Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; STRUCTURE
- Mfr Comm. #:
- MT-001-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummarySome customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a clean towel damped in leather/vinyl cleaner or mild soap to clean the steering wheel. NOTE: Upholstery maintenance and care information can also be found in the Owner's Manual.
Associated Products (51)2022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-5+ 31 moreAssociated Documents - February 1, 2022•Document ID: 10208562Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SA-004-22
- Date Added:
- March 4, 2022
- Manufacturer:
- MAZDA
SummaryCustomers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Associated Products (12)Associated Documents - January 27, 2022•Document ID: 10206960Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; EQUIPMENT; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- 15-003/22
- Date Added:
- February 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) - Forward sensing camera (FSC) internal malfunction This may be caused by a hardware failure in an internal device of the FSC that results in the malfunction detection. To eliminate this concern, the production process of the FSC has been modified.
Associated Products (6)Associated Documents - January 27, 2022•Document ID: 10206952Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- 09-004/22
- Date Added:
- February 4, 2022
- Manufacturer:
- MAZDA
SummarySome CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car washer and/or condensation may drip onto the switch connector and cause corrosion. To eliminate this concern, the PLG rear switch has been modified with a waterproof connector. Some Mazda3, CX-30 and MX-30 customers may complain that the vehicle door locking system does not work when the door lock switch on the liftgate interior trim is pressed. DTC B11C4:23 (BCM - liftgate lock switch circuit malfunction) may be stored. This may be caused during a high pressure car wash and/or condensation. Water may enter through the rear center brand emblem base component and drip onto the switch connector causing corrosion. The rusted connector may also cause a battery drain. To eliminate this concern, the rear center brand emblem base has been modified to prevent water entry (Mazda3) and the rear harness has been modified to prevent water infiltration (Mazda3, CX-30 and MX-30).
Associated Products (12)Associated Documents - January 13, 2022•Document ID: 10206940Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SA-002/22
- Date Added:
- February 4, 2022
- Manufacturer:
- MAZDA
SummarySome vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. This is caused by the vehicle's electrical control area network (CAN) entering "Sleep Mode" when the network awake time reaches 30 cumulative minutes without the engine running. The vehicle network starts to wake-up at the moment any side door is opened in order to increase the start-up speed of electrical components and the network awake cumulative time count begins by the customer doing any one of the following wake-up triggers: Open any door(s), Unlock doors, Open liftgate, Depress brake pedal, Push start/stop button, Other operations that wake-up the network. No dealer visit is required. The warning message can be cleared by starting the engine and idling or driving for 5 minutes or longer.
Associated Products (3)Associated Documents - December 22, 2021•Document ID: 10206021Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN
- Mfr Comm. #:
- SA-031-21c
- Date Added:
- January 5, 2022
- Manufacturer:
- MAZDA
SummaryNew Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Associated Products (13)Associated Documents - December 22, 2021•Document ID: 10206018Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SA-013-21h
- Date Added:
- January 6, 2022
- Manufacturer:
- MAZDA
SummaryConnected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. - Remote function(s) inoperative. o Engine Start / Stop o Door Lock / Unlock o Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. - If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. - If the reception is good to strong, proceed to the Repair Procedure.
Associated Products (12)Associated Documents