Lincoln Town Car Complaints (1997)

314 consumer complaints on file.

#10176440December 4, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER WAS NOT SENT A RECALL NOTICE FOR HIS VEHICLE . RECALL EXPIRED APRIL 2006. *TS THE CONSUMER WAS INQUIRING ABOUT A RECALL RELATED TO THE ENGINE MANIFOLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174658November 29, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT*: THE CONTACT STATED THE INTAKE MANIFOLD CRACKED AND HAD TO BE REPLACED. THE VEHICLE WAS TAKEN INTO AN INDEPENDENT MECHANIC FOR SERVICE. A LETTER WAS RECEIVED BY THE MANUFACTURER REGARDING REIMBURSEMENT FOR THOSE WHO HAD TO REPLACE THE MANIFOLD IN THEIR VEHICLE. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS INFORMED THAT THE REIMBURSEMENT HAD EXPIRED. THE CONTACT NEVER RECEIVED REIMBURSEMENT. UPDATED 12/15/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174332November 21, 2006
TIRES
MICHELIN TIRE SIDEWALLS AND TREAD WALLS CRACKED. *TS THE TIRES WERE INSPECTED AND THE CONSUMER WAS TOLD THAT THEY NEEDED TO BE REPLACED. THE CONSUMER REQUESTED THAT MICHELIN EITHER PROVIDE HIM WITH FOUR NEW TIRES OR THE MONEY TO REPLACE THEM. *NM THE CONSUMER STATED THE DEALER INFORMED HIM THIS WAS A DANGEROUS DEFECT. THE CONSUMER STATED WOULD LIKE TO BE REIMBURSED 50% OF THE COST TO REPLACE THE TIRES. UPDATED 11/1/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170991October 16, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I AM THE OWNER OF A 1997 LINCOLN TOWN CAR. MY WIFE WAS DRIVING THE CAR TODAY WITH HER MOTHER AND 2 CHILDREN, AGES 2 1/2 YRS & 4 WKS. THE ENGINE SUDDENLY BEGAN TO LOOSE COOLANT FLUID RAPIDLY AND OVERHEATED. THIS LEFT ALL OF THEM STRANDED. AFTER HAVING THE VEHICLE TOWED INTO A REPAIR SHOP, WE WERE NOTIFIED IT HAD A CRACKED INTAKE MANIFOLD. IT ONLY HAS 99K MILES. THEN I WAS INFORMED THAT THIS WAS NORMAL CONSIDERING IT HAD A PLASTIC MANIFOLD. AFTER RESEARCHING THIS ISSUE, I HAVE FOUND THOUSANDS WITH THE SAME PROBLEM, BUT OF COURSE FORD IS WILLING TO HANDLE THE BIG GUYS (I.E.; GOVERNMENT FLEETS AND TAXIS SERVICES) AND GET THEIR PROBLEMS FIXED. OF COURSE US LITTLE GUYS MUST SPEND THE MONEY TO REPLACE SOME GUYS PROJECT WITH PLASTIC. THEY WOULD LOOSE MONEY IF THEY DIDN'T TAKE CARE OF THEIR MONEY BAG, THE BIG GUYS. SO TELL ME WHY I HAVE TO PAY $1000 TO FIX THEIR SCREW UP. I THINK THEIR NEEDS TO BE ANOTHER CLASS ACTION TO MAKE FORD PAY FOR THEIR MISTAKE. I AM PAYING FOR MINE, BUYING A FORD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170046October 5, 2006
ENGINE AND ENGINE COOLING
ENGINE BEGAN TO RUN VERY ROUGH TOOK VEHICLE TO DEALER DEALER REPLACED INTAKE MANIFOLD AND SPARK PLUG WIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169269September 25, 2006
VEHICLE SPEED CONTROL, AIR BAGS
DT*: THE CONTACT STATED WHILE BRAKING THE VEHICLE ACCELERATED WITHOUT WARNING. THIS INCIDENT RESULTED IN ACCIDENTS ON TWO SEPARATE OCCASIONS. ONE ACCIDENT OCCURRED IN JUNE OF 2005 WHILE IN TRAFFIC. THE OTHER ACCIDENT OCCURRED IN AUGUST OF 2006 RESULTING IN THE VEHILCLE DRIVING THROUGH THE GARAGE. A POLICE REPORT WAS TAKEN AT THE SCENE OF THE FIRST INCIDENT. THE SERVICE DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. DURING EACH ACCIDENT THE AIR BAGS DID NOT DEPLOY. THERE WAS ALSO NO AIR BAG LIGHT ILLUMINATED PRIOR TO EACH INCIDENT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10168503September 18, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED THE BRAKE LIGHT ILLUMINATED CONSTANTLY. WHEN THE BRAKE PEDAL WAS DEPRESSED, WHITE SMOKE WAS OBSERVED COMING FROM THE ENGINE COMPARTMENT, ACCOMPANIED BY A SMELL OF BRAKE FLUID. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE MECHANIC DETERMINED THAT THE STAINLESS STEEL BRAKE PIPING WAS SEVERELY RUSTED AND CRACKED. THIS CAUSED BRAKE FLUID TO LEAK FROM BETWEEN THE MASTER CYLINDER AND THE ABS SYSTEM. THE BRAKE FLUID WAS LEAKING ON TO THE ENGINE CAUSING THE SMOKE. THE REPAIR SHOP REPLACED PART OF THE PIPING, BUT THE PROBLEM PERSISTED. UPDATED 10/04/06.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164883August 8, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I RECENTLY PURCHASED A 1997 LINCOLN TOWN CAR IN JUNE 2006. A FEW WEEKS AGO, I LEARNED OF THE CLASS ACTION SUIT AGAINST FORD AUTOMOBILES REGARDING FAULTY PLASTIC INTAKE MANIFOLDS USED IN SEVERAL OF THEIR CARS. I ALSO LEARNED THAT MY CAR MODEL AND YEAR FALL UNDER THE CLASS OF CARS THAT ARE MENTIONED IN THE SUIT, BUT THE SETTLEMENT PERIOD HAS SINCE EXPIRED. WHEN I PURCHASED THE CAR, I WAS NOT NOTIFIED OF THE FAULTY INTAKE MANIFOLDS NOR DID I HAVE KNOWLEDGE OF A PAST LAWSUIT THAT WAS SETTLED. MY CAR STILL HAS THE OLD INTAKE MANIFOLD THAT IS PRONE TO CRACKING AND THERE APPEARS THAT THERE IS NOTHING I CAN DO ABOUT IT EXCEPT HOPE IT DOESN'T CRACK. EVEN THOUGH IT HASN'T CRACKED YET, I AM UPSET THAT I WAS NOT WARNED OR NOTIFIED ABOUT THIS. I ALSO FEEL IT IS UNFAIR TO RECALL FLEET VERSIONS OF MY VEHICLE BUT NOT CIVILIAN VEHICLES LIKE MINE. IS THERE ANYTHING I CAN DO? IS FORD GOING TO RECALL VEHICLES WITH THE PLASTIC INTAKE MANIFOLD ANYTIME SOON? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158973June 5, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
DT*: THE CONTACT STATED THERE ARE NHTSA RECALLS, # 98I001000 AND 01V318000, REGARDING THE SERVICE BRAKES: HYDRAULIC :FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS AND THE AIRBAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR THE SERVICE BRAKES AND THE BRAKE LINES WERE REPLACED. ALSO, THE HORN IS INOPERABLE. THE MANUFACTURER WAS ALERTED ABOUT BOTH RECALLS WHO DETERMINED THE VIN WAS NOT INCLUDED IN THE RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157113May 9, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1997 LINCOLN TOWN CAR FRONT CONTROL ARM LOWER BALL JOINT FAILED, PUNCTURING TIRE AND DRIVING LOWER CONTROL ARM INTO ASPHALT. SPEED OF ACCIDENT 15 MPH. NUMEROUS COMPLAINTS ON LOWER CONTROL ARM FAILURES FOR LINCOLN, CROWN VICTORIA ETC. MANUFACTURER CLAIMS THE SPECIFIC VIN IS NOT UNDER RECALL CRITERIA. I SUSPECT THIS IS AN OVERSIGHT BY THE MANUFACTURER. I AM THANKFUL THAT I WAS NOT TAKING MY CHILD ON THE HIGHWAY WHEN THIS OCCURRED AT HIGHWAY SPEEDS. THERE WOULD HAVE CERTAINLY BEEN A WRECK AND THE WAY THE FAILURE OCCURRED, I AM NOT SURE HOW THE CAR COULD NOT HAVE SPUN AND ROLLED IF THE FAILURE WOULD HAVE OCCURRED AT A HIGHER SPEED. THE CONTROL ARM LEFT A GROOVE IN THE ASPHALT AND HALTED THE CAR INSTANTLY THROWING EVERYONE FORWARD WHEN IT OCCURRED. IT WOULD BE ADVISABLE TO HAVE THESE RECALLED TO AVOID POTENTIAL LITIGATION AND LAW SUITS. I HAVE SEEN SEVERAL INSTANCES OF THIS IN THIS COMPLAINT DATABASE AS WELL AS ON THE WEB. I HAVE NOT SEEN ANY CLASS ACTION SUIT AND CAN ONLY FIND THE RECALL ON THE LOWER CONTROL ARM THAT APPARENTLY DOES NOT INCLUDE MY SPECIFIC VIN NUMBER (AND A LOT OF OTHERS APPARENTLY AS WELL). I HAVE ASKED SEVERAL MECHANICS AND THEY ARE AWARE OF THIS AND SUSPECT A MANUFACTURING DEFECT AND THEY ALSO SAY THAT IT IS PRETTY RIDICULOUS TO HAVE A CONTROL ARM GO OUT SO SOON IN A VEHICLES LIFE. THERE ARE CARS THAT STILL HAVE THEIR ORIGINAL CONTROL ARMS AND TWICE THE MILEAGE OF OTHER MANUFACTURERS. THE REPAIRS ARE EXPENSIVE, THE FAILURE IS DANGEROUS, AND I HONESTLY HAVE PROBLEMS TRUSTING WHETHER THE DEALER WILL USE PARTS THAT HAVE BEEN RE-ENGINEERED TO OVERCOME THIS FAILURE. ESPECIALLY SINCE WE ARE SEEING THAT SOME OF THE REPLACEMENT CONTROL ARMS APPEAR TO HAVE THE SAME FAILURES OR SAME DEFECT. HOW CAN I BE ASSURED THAT THIS WILL NOT OCCUR AGAIN? AND WILL I BE JUST AS LUCKY AS I WAS THIS TIME IN THAT THE FAILURE OCCURRED AT EXTREMELY LOW SPEED? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155878April 22, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
HEARD A POPPING IN THE FRONT END OF MY 1997 LINCOLN TOWNCAR AND IT WAS PULLING TO THE LEFT WHEN I WOULD APPLY THE BRAKES. I TOOK IT TO THE GARAGE AND HAD THE TIRES ROTATED AND THE FRONT BRAKES REPLACED AND THE ROTORS WERE REPLACED AND BRAKE PADS, NOTHING WAS NOTICED AT THIS TIME. THE CAR WAS STILL PULLING TO THE LEFT WHEN THE BRAKES WERE APPLIED. I WAS DRIVING TO MY JOB WHICH IS ABOUT 10 MILES FROM HOME AND WHEN I PULLED IN TO THE DRIVE AND WENT TO BACK UP I HEARD A LOUD POP, I CALLED MY HUSBAND AND TOLD HIM ABOUT IT AND WHEN HE LOOKED UNDERNEATH THE CAR HE FOUND THAT THE LOWER CONTROL ARM BRACKET THAT WAS FACTORY WELDED TO THE FRAME HAD COME LOOSE. THE POPPING NOISE WAS OBVIOUSLY FLEXING OF THE BRACKET THAT WAS WELDED TO THE FRAME AND WHEN THE BRAKES WERE APPLIED THE FLEXING OF THE BRACKET WAS CAUSING THE CAR TO PULL TO THE LEFT. MY HUSBAND CALL THE LOCAL LINCOLN DEALERSHIP AND EXPLAINED WHAT HAD HAPPENED AND WAS TOLD THAT THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE. I THEN WENT ON LINE TO CARFAX AND RESEARCHED THE HISTORY OF MY CAR TO SEE IF IT HAD EVER BEEN WRECKED AND THE RESULTS WERE CLEAN, NO WRECKS OR SERVICE HISTORY OF ANY PROBLEM. WE HAVE HAD SEVERAL PEOPLE LOOK AT THE CAR AND EACH AND EVERY ONE EXPRESSED THAT THIS WAS A FIRST FOR THEM, THAT THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE AND THAT THEY FEEL LIKE IT WAS A FACTORY DEFAULT ON THE WELDING AND THAT I MUST HAVE HAD AN ANGEL ON MY SHOULDER BECAUSE THIS COULD HAVE BEEN VERY DANGEROUS. AS IT STANDS RIGHT NOW I AM AT AWE AS TO WHAT TO DO BECAUSE I HAVE BEEN ADVISED TO NOT HAVE ANYTHING DONE TO THE CAR TILL SOMEONE FROM FORD/LINCOLN LOOKS AT. I FEEL THAT THIS COULD HAVE BEEN A LIFE THREATENING SITUATION AND THAT FORD/LINCOLN SHOULD TAKE SOME RESPONSIBILITY FOR THIS PROBLEM. THIS VEHICLE IS USED ON THE ROAD ONLY AND NOT USED AS AN OFF ROAD VEHICLE AND IT HAS NOT BEEN ABUSED IN ITS USE. I WOULD VERY MUCH APPRECIATE SOME KIND OF RESPONSE OR HELP WITH THIS PROBLEM AS SOON AS POSSIBLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154316March 31, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I AM NOT COVERED BY THE RECENT SETTLEMENT ON MY 1997 TOWN CAR BOTH BECAUSE OF IT'S AGE IS JUST OUTSIDE THE COVERED RANGE, AND BECAUSE THE MANIFOLD ONLY FAILED YESTERDAY. THE MANIFOLD CRACKED ON INTERSTATE 293 IN MANCHESTER, NH. WHEN THE CAR SHIFTED INTO OVERDRIVE AFTER ACCELERATING SLIGHTLY STEAM CAME FROM UNDER THE CAR DUE TO COOLANT LOSS. THE ENGINE DID NOT OVERHEAT, BECAUSE I WAS ABLE TO STOP AND CALL FOR HELP QUICKLY. I AM THE SECOND OWNER OF THE CAR. IT HAS 96,000 MILES ON IT, HAS BEEN WELL MAINTAINED, AND OTHERWISE HAS NEVER HAD A MECHANICAL PROBLEM. I HAVE BEEN QUOTED $900 TO REPAIR THIS PROBLEM. THE INTAKE MANIFOLD SHOULD BE CONSIDERED A LIFETIME PART, MINE CRACKED WITHOUT BEING ABUSED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147848January 16, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
UPPER PLASTIC MANIFOLD BROKE AND LEAKED OUT COOLANT WHILE TRAVELING. REPAIR WAS MADE BY REPLACING MANIFOLD AT A COST OF $812.89. REPORTED THIS TO FORD DEALER AFTER SETTLEMENT DATE AND WAS TOLD THAT THE REPAIR WAS MADE AFTER 7 YEAR WARRANTY PERIOD HAD EXPIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147334January 10, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
INTAKE MANIFOLD FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147103January 6, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE STARTED SMOKING UNDER THE DASH, THE WINDOWS FOGGED UP, AND COOLANT WAS LEAKING FROM THE MANIFOLDS. THE CONTACT TOOK THE VEHICLE TO A DEALERSHIP TO HAVE IT INSPECTED. THEY DISCOVERED THE HEATER CORE NEEDED TO BE REPLACED. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144640December 7, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT: CONTACT STATED THE VEHICLE STALLED AT LOW SPEEDS AND THE ENGINE LIGHT WAS ON. HE WAS TOLD BY AN INDEPENDENT MECHANIC IT WAS A MANIFOLD LEAK. THE DEALER HAS NOT BEEN CONTACTED. THE MANUFACTURER OFFERED NO FREE REMEDY. DUE TO THE EXCESSIVE EXPENSE NO REPAIRS HAVE BEEN MADE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131906September 29, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: CONTACT STATED THE FRONT DRIVER'S SIDE WHEEL FELL OFF ON 8-5-05. IT SOUNDED LIKE A FLAT TIRE AND THE FRONT END WAS DRAGGING. THE TIRES WERE A FEW YEARS OLD. HE CALLED FORD AND ASKED ABOUT A RECALL AND THEY TOLD HIM NO THERE HAD NOT BEEN ANY RECALLS.*AK IT WAS DETERMINED THAT THE UPPER AND LOWER BALL JOINTS HAD FAILED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137578September 26, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE DRIVER'S SIDE LOWER BALL JOINT FELL OFF ON SEPTEMBER 24, 2005. THE VEHICLE JUST HAD AN OIL CHANGE THE DAY BEFORE, AND THEY DID NOT SEE ANYTHING AT THAT TIME. THERE WAS NO ACCIDENT. THE CONSUMER HAD THE VEHICLE TOWED TO THE MECHANICS. THE CONSUMER FOUND THAT THERE WAS A RECALL FOR THIS PROBLEM BUT THIS VEHICLE WAS NOT INVOLVED DUE TO VIN. *AK UPDATED 12/07/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132989September 22, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT: THE CONSUMER STATED THE PLASTIC INTAKE MANIFOLD CRACKED. THE CONSUMER HAD TO REPLACE THE MANIFOLD AT A COST $1600.00. THE OWNER WAS HOPING THAT THERE MAY BE A RECALL ON THE MANIFOLD. THE CAR WAS FINE BEFORE THIS. THE CAR WAS RUNNING WELL AND A METAL INTAKE MANIFOLD WAS PUT ON. THE DEALER COULD NOT HELP BECAUSE OF THE AGE OF THE CAR.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136833September 17, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
I HAVE A 1997 LINCOLN TOWN CAR THE TWO BRAKE LINES THAT RUN TO THE BACK BRAKES RUSTED OUT, AND I LOST MY STOPPING POWER. THIS SHOULD HAVE NEVER HAPPEN. YOUR LIFE DEPENDS ON THEM. I HAD NEW ONES PUT IN AT MY EXPENSE. CAN YOU THINK THAT THEY WOULD PUT CHEAP LINES IN THE LINCOLN THAT COAST 35000 DOLLARS. THEY DID. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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