Lincoln MKZ Complaints (2017)

158 consumer complaints on file.

#11328834June 15, 2020
POWER TRAIN, SUSPENSION
JERKS HARD INTO SECOND GEAR AND JERKS WHEN PUT IN REVERSE IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324706May 15, 2020
ENGINE
STARTED HAVE PROBLEMS WITH THE HEAT ON THE CAR, TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD THE ENGINE NEEDED TO BE REPLACED. ACCORDING TO TSB 19-2346 IT IS A KNOWN DEFECT WITH THIS MODEL OF VEHICLE AND THEY REFUSE TO PAY FOR REPAIR DUE IT BEING OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279778November 13, 2019
STEERING, WHEELS
TL* THE CONTACT OWNS A 2017 LINCOLN MKZ. WHILE DRIVING 25 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE PULLED TO THE RIGHT OR LEFT INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GRAND LEDGE FORD LINCOLN (6080 E SAGINAW HWY, GRAND LEDGE, MI 48837, (517) 627-8100) WHERE IT WAS TEST DRIVEN. THE DEALER DID NOT FIND ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO LAFONTAINE FORD OF LANSING (5103 S CEDAR ST, LANSING, MI 48911, (517) 394-7000) WHERE IT WAS TEST DRIVEN. THE DEALER CONFIRMED THAT THE ALIGNMENT WAS UNEVEN. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V167000(STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 24864137. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269944October 21, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WENT TO START MY VEHICLE NO POWER AT ALL.. WEIRD NOTHING EVER HAPPENED LIKE THAT BEFORE. SO I GET AAA TO GIVE ME A BOOST. I GET TO MY DESTINATION. GO TO GET BACK IN MY CAR AND LEAVE. CAR DEAD NO POWER AT ALL. GET TOWED TO THE DEALER. BATTERY CHECK WAS GOOD. THEY COULDN'T FIND OUT THE PROBLEM. THEN THE CAR WOULD GET JUMP STARTED BUT WOULDN'T TURN OFF WHEN YOU PRESS THE BUTTON ONLY THE AUXILIARY THINGS WOULD POWER OFF. THE DEALER IS TELLING ME IT'S WATER DAMAGE BUT HOW? IT'S GARAGE KEPT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259085September 30, 2019
ENGINE, POWER TRAIN
OIL PAN LEAK RTV LEAK. THIS MKZ IS LEAKING UP TO 1/4 QUART OF OIL A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259092September 30, 2019
ENGINE
POWER LOSS WHEN ACCELERATING HARD ON THE FREEWAY (65MPH+). POWER IS SIGNIFICANTLY REDUCED, MAKING ME A HAZARD ON THE ROAD! THE VEHICLE CONTINUES TO 'LIMP' UNTIL CAR IS TURNED OFF AND RESTARTED. WHEN I TOOK IT TO THE GARAGE, THE VALVES WERE FOUND TO HAVE MAJOR CARBON BUILDUP AND THE #1 CYLINDER HAD A CRACKED SPARK PLUG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230663July 10, 2019
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE STALLS/LOSES POWER ONCE FUEL REACHES BELOW HALF TANK OF GAS. FORD HAS ISSUED TSB'S ON THIS VERY ISSUE ON MANY OF THEIR OTHER ENGINES, BUT I'VE BEEN UNABLE TO FIND A TSB FOR THIS ISSUE FOR MY VEHICLE SPECIFICALLY. HERE IS THE TSB FOR FORD FOCUS'S WITH THIS ISSUE: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2012-2018 FORD FOCUS VEHICLES WITH A 2.0L GDI OR 2.0L GTDI ENGINE. THE CANISTER PURGE VALVE (CPV) MAY MALFUNCTION, POSSIBLY CAUSING EXCESSIVE VACUUM IN FUEL VAPOR MANAGEMENT SYSTEM. TSB # 18S32. WHEN PRESSURE IS BEING RELEASED FROM THE GAS TANK VIA THE FUEL DOOR OPENING, GAS SPRAYS OUT OF THE OPENING AND GOERS STUCK/HARDENED TO EXTERIOR OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166351January 10, 2019
STEERING
WHILE DRIVING THE FRONT TIRES ABRUPTLY PULL LEFT OR RIGHT, REGARDLESS OF STEERING WHEEL POSITION (STRAIGHT OR TURNING), SPEED (25MPH OR 65MPH), OR ROAD CONDITIONS (SMOOTH OR BUMPY). ALSO, RECEIVED RANDOM ALERTS TO KEEP HANDS ON THE STEERING WHEEL WHEN MY HANDS HAD NEVER LEFT THE STEERING WHEEL. THE ALERTS STOPPED BUT THE STEERING/WHEEL POSITION ISSUE REMAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143842October 29, 2018
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2017 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE HOOD AJAR WARNING LIGHT ILLUMINATED. THE CONTACT PULLED TO THE SIDE OF THE ROAD SEVERAL TIMES SINCE JUNE OF 2018 TO CHECK IF THE HOOD OF THE VEHICLE WAS OPEN AND/OR UNLATCHED. THE CONTACT STATED THAT THE HOOD WAS NOT OPEN OR UNLATCHED SEEMINGLY. IN ADDITION, THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. CLASSIC FORD LINCOLN (8540 TYLER BLVD, MENTOR, OHIO 44060 (440) 266-3000) WAS MADE AWARE OF THE FAILURE BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS MADE AWARE OF THE REOCCURRENCE TWICE BUT COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO ANOTHER DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *DT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099382June 3, 2018
POWER TRAIN
VEHICLE JERKS AGGRESSIVELY FROM PARK TO REVERSE THEN REVERSE TO DRIVE AT COLD START. AND FROM PARK TO DRIVE. THEN THERE IS A DELAY IN ENGAGEMENT WHERE THERE IS NO MOVEMENT AT ALL AS YOU SIT IN THE ROADWAY WITH TRAFFIC. NO CODES DISPLAYING AFTER AN APPOINTMENT WITH DEALERSHIP AND ALTHOUGH I PROVIDED VIDEOS OF ISSUE OCCURRING THEY SAY THEY CAN'T DUPLICATE ISSUE AND I MUST COME BACK, WEEKS LATER. AS SOON AS I LEAVE ISSUE OCCURS AGAIN.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066489February 1, 2018
ENGINE, VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING IN HEAVY TRAFFIC ON THE INTERSTATE ATTEMPTED TO CHANGE LANES AND ACCELERATE, CAR SUDDENLY LOST POWER AND THE "SEE MANUAL" LIGHT ILLUMINATED WITH TOOL - FORTUNATELY WAS ABLE TO COAST CAR OFF EXIT RAMP SAFELY AND PULL OVER, AT WHICH POINT THE ENGINE CHUGGED AND STALLED. FIRST RESTART "SEE MANUAL" LIGHT STILL ON, SPUTTERED AND STALLED. TURNED OFF VEHICLE. 2ND ATTEMPT SAME AS 1ST. 3RD CAME ON AND RAN WITHOUT ENGINE LIGHT AND SEEMED TO REV UP HIGHER THAN NORMAL, THEN CAME BACK DOWN. NO OTHER INDICATIONS APPEARED OTHER THAN "NO USE OF AUTO BRAKE AVAILABLE"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061424January 9, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
1-CAR STALLED AND DIED TURNING FROM PARKING LOT ONTO STREET. BARELY AVOIDING COLLISION. 1/6/2018. DEFECT IN FUEL DELIVERY. STILL IN SHOP. 2- ODD NOISE AND SMELL WHILE BACKING UP DUE TO CRACKS IN BRAKE PAD . 1/17/17 REPLACED 01/17/17 ( HAVE REPAIR INVOICE, NOT SURE HOW TO UPLOAD)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041485October 30, 2017
AIR BAGS
AIRBAG LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021168September 2, 2017
STEERING
WITH THE V6 TWIN TURBO EQUIPPED FRONT WHEEL DRIVE MKZ YOU GET AN EXTRA TRILL IN ADDITION TO THE FAST ACCELLERATION . THE TORQUE STEER PROBLEM IS SO BAD THE STEERING WHEEL SNAPS OUT OF YOUR HAND AND JUMPS INTO THE ON COMMING LANE ! IF YOUR LOOKING FOR AN EXCITING CAR TO DRIVE, THIS IS IT !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005181July 13, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 LINCOLN MKZ. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE VEHICLE WAS NOT PARKED CORRECTLY AND DECIDED TO STRAIGHTEN THE VEHICLE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT HEARD AN ABNORMAL DING NOISE AND THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND DROVE OVER A CURB. WHILE ATTEMPTING TO REVERSE THE VEHICLE OFF OF THE CURB WITH THE BRAKE PEDAL STILL DEPRESSED, THE CONTACT HEARD AN ABNORMAL DING NOISE AGAIN. THE VEHICLE INDEPENDENTLY ACCELERATED IN REVERSE AND FAILED TO STOP. AS A RESULT, THE VEHICLE ROLLED INTO TWO PARKED VEHICLES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HINES PARK LINCOLN (40601 ANN ARBOR RD, PLYMOUTH, MI 48170, (734) 619-6272) WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT SHE COULD FILE A SUBROGATION INSURANCE CLAIM. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 09/06/17*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11001069July 10, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
2017 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO COMPUTER TOUCH SCREEN MALFUNCTION, HEADLIGHTS CONTROL SWITCH PROBLEMS. *LD THE CONSUMER STATED WITHIN THE FIRST MONTH OF PURCHASING THE VEHICLE THE TOUCH SCREEN WOULD SHUT DOWN AND REBOOT ITSELF WHILE DRIVING. THE SWITCH THAT CONTROLS THE HEADLIGHTS WAS ALSO FAULTY. UPDATED 07/10/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991673May 25, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 LINCOLN MKZ HYBRID. AFTER IT RAINED OR AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE FRONT AND REAR BRAKES WHEN ATTEMPTING TO DRIVE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (STUART POWELL FORD LINCOLN MAZDA LOCATED AT 225 S DANVILLE BYPASS, DANVILLE, KENTUCKY), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO INFORMED THE CONTACT THAT THEIR ENGINEERS WERE LOOKING INTO THE FAILURE. THERE WAS A MANUFACTURER COMMUNICATION UNDER NHTSA ID NUMBER: 10095821 (SERVICE BRAKES/ELECTRIC), WHICH STATED THAT NO REPAIRS SHOULD BE DONE AT THE TIME AND TO MONITOR OASIS FOR FUTURE UPDATES. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968016March 23, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
VEHICLE HAS FAILED TO START ON 4 DIFFERENT EVENTS OVER A 6 MONTH PERIOD. NO POWER TO THE VEHICLE AFTER HAVING IT PARKED IN THE GARAGE OVERNIGHT. EVENT DATES ARE: 12/12/16; 01/04/17; 3/2/17; 3/22/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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