Lincoln MKZ Complaints (2017)

158 consumer complaints on file.

#11480178August 19, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2017 Lincoln MKZ. The contact stated while driving approximately 50 MPH, there was smoke coming from the exhaust pipe, and the steering wheel was vibrating. There were no warning lights illuminated. The contact safely pulled over and exited the vehicle. The vehicle was towed to her residence. The next day the vehicle started; however, the failure reoccurred and the check engine warning light illuminated. The vehicle was towed to the local dealer and diagnosed with no coolant and a faulty engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,489.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478729August 11, 2022
SERVICE BRAKES
Front left brake hose had an immediate large leak during driving causing vehicle to lose all braking during driving. There was no warning prior to this or during the failure, no lights on dashboard, brake pedal went all the way to the floor. Placed flashers on, and rolled to a stop. Vehicle needed to be towed. Vehicle is on the way (today August 11) to Apple Ford in Shakopee, MN to be fixed on August 16th.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477983August 7, 2022
ENGINE
In April 2022 my steering wheel started jerking and I felt my car starting to drive unusual. By the end of April my check engine light was on so I went and got it checked out. Code P0217, P0302, P0316 showed up. I thought this must be a mistake so I took it to the dealership for another look and they told me that this is a common problem with my vehicle and I got the short end of the stick with this vehicle. THE LONG BLOCK NEEDS REPLACING FOR COOLANT INTRUSION INTO CYLINDER 2. I need a brand new engine. The supervisor in the service department said there’s a technical service bulletin that reads that, TSB#22-2133, Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly. Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: • One of the following vehicles: - 2015-2018 Edge - 2017-2019 Fusion/MKZ built on or before 8-Apr-2019 - 2017-2019 Escape built on or before 16-May-2019 - 2017-2019 MKC built on or before 18-Apr-2019 • 2.0L EcoBoost engine • Presence of coolant in the engine cylinders, white exhaust smoke and/or a runs rough condition with or without an illuminated MIL. I didn’t create this issue, it’s a know problem and I’m now without a car because I have to replace the engine before using the vehicle again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474765July 19, 2022
POWER TRAIN
The contact owns a 2017 Lincoln MKZ. The contact stated while driving 45 MPH, the check engine warning light illuminated intermittently. The contact was able to continue driving to her destination. The contact took the vehicle to an independent mechanic who associated the failure with NHTSA Campaign Number: 17V427000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The contact took the vehicle to the local dealer, where the vehicle was diagnosed with needing the transmission and torque convertor to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 115,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465481May 20, 2022
STRUCTURE:BODY:HOOD
The contact owns a 2017 Lincoln MKZ Hybrid. The contact stated that there was corrosion on the seams of the hood and the doors of the vehicle towards the bottom where the aluminum meets the steel. The contact took the vehicle to an auto body shop and stated that all the parts needed to be replaced due to the severity of the corrosion. The contact spoke to the dealer who confirmed there was no recall. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty was no longer valid. The approximate failure mileage 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456065March 10, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Lincoln MKZ. The contact stated while driving approximately 45 MPH, the brake pedal was depressed and traveled to the floorboard. The contact stated the braking distance was extended due to the failure. The contact stated that no warning light was illuminated. The vehicle was taken to a dealer who stated that the failure was caused by the front driver’s side brake rubber hydraulic line that needed to be replaced due to damage. The contact stated that the vehicle was currently at the dealer for the repair. The manufacturer was notified and stated that the vehicle was not included in a recall. The contact related the failure to NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The approximate failure mileage was 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452290February 16, 2022
ENGINE
I own a Lincoln mkz reserve it started running rough and i was informed it had a misfire code and the recommendation was to change the coils and spark plugs, after that was done it still wasn't fixed after multiple items on vehicle changed it stopped running altogether and i was told the engine lost compression and that this is common flaw on 2017-2019 Lincoln engines and that ford even has a service bulletin and my sole remedy was to buy a new engine this isn't right someone could be inured if vehicle dies in traffic on top of the fraud by ford they are selling vehicle that intentionally blow there engine after the warranty period, i have send hundred of other poor soul that this has happened to online . the us government needs to take action to stop this fraud
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11452150February 15, 2022
UNKNOWN OR OTHER, WHEELS
Lugnuts are stripped and swollen at only 60k miles. An improperly seated lug nut could result in the tire coming off at high rate of speeds posing a safety hazard. The dealer found and confirmed the swollen and stripped lug nuts. Lincoln dealer is the only entity who has serviced the vehicle while in my possession. After speaking with advisor, they said this is a common problem - indicating Lincoln is aware of the issue. After researching, MANY Ford and Lincoln owners are filing complaints, and lawsuits over this issue and Ford is denying them. This indicates Ford and Lincoln are aware of the problem. Part was inspected by the manufacturer, Lincoln. No warning lamp, message, or symptom indicating the problem. Last service appointment (approx 5100) miles ago did not indicate any issue with the lug nuts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451750February 13, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, WHEELS
After a year with the purchasing dealer we are still having on-going electrical issues with the vehicle. Apple Sync, voice control. Still have issues with rims pitting after only less than 10,000 miles on the vehicle. Bolt rusting on under carriage. Film on back window. Lincoln Corporate has been following this case for a year now and my rep is Mr. Dehane Davis. This file is still open at Lincoln Corporate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447792January 17, 2022
WHEELS:LUGS/NUTS/BOLTS/STUDS
I went to the dealer for a tire rotation and could not do it because they said I had swollen lug nuts , they are not covered on my extended warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445416December 29, 2021
UNKNOWN OR OTHER
2017 Lincoln MKZ had the "Auto Hold" on and the car came to a complete stop at an intersection with a red traffic light. One other vehicle was in front of me and we had been stopped for at least 30 seconds. Without notice the Lincoln MKZ quickly lunged forward and struck the vehicle in front of me. I kept applying the brake but the car would not stop, it kept hitting the car in front 3 times before it stopped. Auto Hold button was still illuminated. The car was then turned off. The person in the car in front of me stated that they thought I was hit from behind and pushed into their car. I also thought that I was hit from behind and pushed into the car in front. There were no injuries. If I would have been the first car at the light, chances are my car would have been T-boned. I have not driven the car since the incident. No warning signals were given prior to the incident. I would like to have the EDR , black box, evaluated to determine why the Auto Hold malfunctioned. Air bags did NOT deploy. The car is scheduled for service on January 10, 2022.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11440648November 16, 2021
ELECTRICAL SYSTEM
Navigation fails to locate correct GPS location rendering all navigation functions useless. APIM module replaced once under warranty, now 1 year later the issue has returned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435578October 5, 2021
ENGINE
I took car in to get oil change found coolant leaking. Car has 32000 miles. I went to ford store and they said coolant is leaking out side of engine and cylinders no 3 and 4 have coolant inside Ford replaced engine. 2.0 Eco bost Engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425795July 21, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I have a 2017 Lincoln mkz 2.0L 6 speed automatic transmission. The torque converter weld studs. The torque converter is on longer connected to the engine flex plate causing its ability to move. If you look at recall 17S16 it is an expansion of recall 17V427. my car is available I was driving on a 4 lane highway going about 60mph when car cut off. I was very afraid for my life. But also the life if others when I had no control of my speed. Personal mechanic. I first heard some noise under the car that would come and go, on this day I heard a thump and the vehicle lost its ability to move. which cause a very dangerous situation, cars where going around my car at speeds of 70 to 80mph. I am lucky to be alive!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422885June 30, 2021
EXTERIOR LIGHTING, POWER TRAIN, UNKNOWN OR OTHER
1) Every used miz I test drove had a super hard jerk out of first gear including the one I purchased, I was told it was fine, went to another dealership and was told the transmission clutch was gone, repaired under warranty. 2) Gas tank door spring failed, saw its a common problem with Ford Lincoln vehicles, dealer replaced entire door housing sleeve, not covered under warranty, had to be installed twice after coming out after incorrectly installed. 3) Front headlights lens spider web cracking. When purchased I saw small stress cracks at top by hood 3 to 7 months later entire lens/globe housing look like shattered glass but still in tacted, not covered under warranty, now passenger light starting to look the same. Only had the car 13 months. Dealer service rep ask do I drive car alot or drive in the rain, I was shocked. 4) Rear trunk tail light across entire back end full of moisture. Not covered under warranty. Every since 2007 this seem to be a common problem with every car I had to poor designed product that consumer have to pay for and shouldn't. It will cost thousands of dollars to replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422848June 29, 2021
EXTERIOR LIGHTING
The contact owns a 2017 Lincoln MKZ. The contact stated that the headlight housing was cracked. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422046June 23, 2021
EXTERIOR LIGHTING
The daytime running lights fail to illuminate which is a safety hazard. A message to check the headlights is displayed on the dashboard ONLY when the car is started with the remote start feature. This is a known problem as confirmed by technical service bulletin (TSB #SSM 46508)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373156November 5, 2020
AIR BAGS, SEATS
I WAS STATIONARY BEHIND A CAR TURNING LEFT ON HWY 154 S IN COWETA CO, GA, WHEN I WAS HIT FROM BEHIND BY ANOTHER AUTOMOBILE GOING APPROXIMATELY 50+ MPH. THE DRIVER WHO HIT ME NEVER APPLIED HIS BRAKES, WHICH PUSHED MY CAR INTO THE SUV IN FRONT OF ME. THE CAR I WAS PUSHED INTO WAS SHOVED 30+ YARDS DOWN THE ROAD. MY AIRBAGS DID NOT DEPLOY AND MY DRIVER'S SIDE SEAT BROKE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11360197September 21, 2020
SERVICE BRAKES
COLLISION MITIGATING BRAKING DOES NOT ENGAGE THE BRAKES. WHEN A TRUCK SUDDENLY CUT ME OFF, THE AUDIBLE AND VISUAL WARNING INDICATE OBJECT IN THE WAT BUT NO BRAKING OCCURS. BRAKE PEDAL DOES NOT PUMP UP (AS IT DOES WHEN THE RADAR CRUISE CONTROL SLOWS THE CAR). CAN REPRODUCE BY FOLLOWING TURNING VEHICLE TOO CLOSELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353095September 3, 2020
ENGINE
PURCHASED CPO WITH 38K MILES ON IT. A WEEK AFTER OWNING SMOKE EMITTED FROM EXHAUST, CHECK ENGINE LIGHT CAME ON AND CAR WAS ROUGH TO START, IDLING HARD. CAR MELTED STRONGLY OF ANTIFREEZE BUT NO VISIBLE LEAKS. LINCOLN DID INSPECTION AND SAYS NEEDS A NEW ENGINE DUE TO COOLANT LEAKING INTO CYLINDERS AND PISTONS FAILING. ENGINE IS ON BACKORDER FOR TWO MONTHS. THIS SEEMS TO BE A KNOWN PROBLEM. WE ARE EXTREMELY UNHAPPY. HAVEN'T EVEN HAD THE CAR TWO WEEKS BEFORE THIS STARTED HAPPENING. WE WANT OUT OF THIS CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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