Lincoln Aviator Complaints (2004)

81 consumer complaints on file.

#10356799September 21, 2010
ENGINE AND ENGINE COOLING:ENGINE
I RECENTLY PURCHASED A 2004 LINCOLN AVIATOR. ABOUT A MONTH AFTER I PURCHASED THIS VEHICLE IT STARTED TO DEVELOP PROBLEMS. THE REAR BEARING SEAL FAILED AND OIL IS LEAKING OUT. THE GEAR SHIFTER ON THE CONSOLE IS STARTING TO STICK AND NOT GO INTO GEAR. I UNDERSTAND THE AVIATOR IS HAVING A LOT OF PROBLEMS IN THESE AREAS. THE VEHICLE ONLY HAD 79000 MILES ON IT WHEN I PURCHASED IT. FORD MUST HAVE USED INFERIOR MATERIALS TO MAKE THE AVIATOR. PLEASE LOOK INTO THIS AND IF SO FORCE FORD TO RECALL THE AVIATOR AND REPLACE THE INFERIOR PARTS WITH PARTS THAT ARE SAFE AND RELIABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349196August 13, 2010
ENGINE AND ENGINE COOLING, EQUIPMENT:OTHER:LABELS
WHEN I TURN ON MY 2004 LINCOLN AVIATOR TO WARM UP IN THE MORNING THE SMELL OF THE GAS IS SO STRONG. WHEN I AM AT A RED LIGHT OR STOP SIGN THE CAR SHAKES SO MUCH THAT I HAVE TO PUT IT THE CAR IN NEUTRAL TO AVOID THE CAR FROM TURNING OFF. WHEN I AM DRIVING THE CAR JERKS AND STALLS I FEEL SCARED WHEN DRIVING ON THE FREEWAY BECAUSE MY CAR SOMETIMES DOESN'T GO AS FAST AS THE OTHER CARS BECAUSE IT STALLS. THE CAR DRIVES ROUGH AND MAKES A WHINING NOISE ALL THE TIME. EVERYTIME I TURN ON THE AC IT MAKES A LOUD POPPING SOUND. I HAVE NOT HAD MY VEHICLE FIXED OR LOOKED AT DUE TO MY FINANCIAL CIRCUMSTANCE. MY VEHICLE DOES NOT HAVE WARRANTY. I FEAR FOR THE SAFETY OF ME, MY FAMILY AND THE PUBLIC WHEN I DRIVE THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343413July 15, 2010
ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, APPROACHING A COMPLETE STOP. WHILE THE BRAKES WERE ENGAGED THE VEHICLE ACCELERATED TOWARD THE ONCOMING TRAFFIC. THE BRAKES WERE APPLIED REPEATEDLY ALLOWING THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT WAS ABLE TO CONTINUE NORMAL OPERATION. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS FOR THE IDENTICAL FAILURE AND THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. ALSO, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO DIFFERENT OCCASIONS FOR THE ACCELERATION FAILURE WHICH THERE WAS NO RESOLUTIONS. IN ADDITION, THERE WERE INTERMITTENT FAILURES WITH THE ENGINE MISFIRING AND REVVING WITHOUT WARNING. ALSO, THE ENGINE STALLED WHEN AT A COMPLETE STOP ON NUMEROUS OCCASIONS; AND A LOUD CLUNKING NOISE WOULD OCCUR DURING THE ACTIVATION OF THE AIR CONDITIONER. RECENTLY, THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE TOTAL REPAIRS ON THE VEHICLE CONSISTED OF THE CYLINOID JOINTS REPLACEMENT; AND AN UPDATE OF THE COMPUTERIZED SYSTEM SOFTWARE. THE TECHNICIAN INFORMED THE CONTACT THAT THE TRANSMISSION WAS DEFECTIVE. THERE HAD BEEN NO ADDITIONAL REPAIRS PERFORMED ON THE VEHICLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342868July 13, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
THIS IS THE 3RD TIME THAT MY 2004 LINCOLN AVIATOR HAS SHUT DOWN WHILE DRIVING IT... WITH KIDS IN THE CAR. NO STEERING, NO BREAKS, AND 60 MPH DOWN THE HIGHWAY. THIS CAR IS SURE TO BE THE DEATH OF ME... I HAVE BEEN LUCKY 3 TIMES NOW, BUT WHAT ABOUT THE NEXT TIME??? VOLUNTARY SERVICE RECALL... MANUFACTURING DEFECT OF THE COIL PACKS... ISSUED BY EPA.GOV (FOUND AFTER DIGGING), REPLACEMENT OF THE COIL PACKS ARE COVERED UNTIL 120,000 MILES. FORD WILL ONLY REPLACE ONE AT A TIME, NOT ALL OF THEM, SO EACH TIME ONE IS REPLACED.. I STILL HAVE THE RISK OF ANOTHER GOING BAD. HAD FOUR REPLACED SO FAR, ANOTHER TOMORROW. I CANNOT BELIEVE THAT FORD CAN GET AWAY WITH THIS KNOWING THAT THEY ARE PUTTING PEOPLE'S LIVES IN DANGER. A CAR COMPLETELY SHUTTING DOWN WHILE DRIVING AT 60MPH BECAUSE OF A DEFECT DURING THE MANUFACTURING PROCESS DOESN'T CAUSE CONCERN FOR A RECALL... BUT A CAR SPEEDING OUT OF CONTROL DOES? WHAT HAPPENS WHEN I AM ON THE INTERSTATE NEXT TIME DURING RUSH HOUR AND I HAVE NO STEERING OR BRAKES???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340659June 29, 2010
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE IGNITION COIL NEEDED TO BE REPLACED. THE IGNITION COIL WAS REPLACED. APPROXIMATELY 4 MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS AGAIN TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION COIL WAS REPLACED. THE FAILURE CONTINUED TO RECUR ON SEVERAL OTHER IGNITION COILS, AND THE CONTACT REPLACED THEM HIMSELF. THE CONTACT STATED THAT THE FAILURE CONTINUES TO RECUR. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339762June 23, 2010
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, STEERING, TIRES, SUSPENSION, STRUCTURE:BODY:HATCHBACK/LIFTGATE, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH SMOKE CIRCULATED THROUGH THE VENTS INSIDE OF THE VEHICLE; AND THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT STATED THE SMOKE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT END DIFFERENTIAL HAD DETERIORATED. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. AFTER THE SERVICE REPAIR THE VEHICLE WAS TEST DRIVEN AND THE FAILURE RECURRED. THE TECHNICIAN PERFORMED FURTHER DIAGNOSIS AND REPAIRED THE VEHICLE. THE FAILURE CONTINUED TO OCCUR ON FOUR SEPARATE OCCASIONS WHICH WAS REPAIRED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FRONT END DIFFERENTIAL FAILURES AND THEY ACCEPTED LIABILITY FOR THE RADIO AND STEERING COLUMN REPAIRS THAT FAILED TO FUNCTION CORRECTLY DUE TO THE DIFFERENTIAL FAILURES. IN ADDITION, THE CONTACT STATED THAT THE FRONT TIRES WERE REPLACED IN MARCH OF 2009; AND FIVE MONTHS LATER THE TIRES HAD WORN TO THE METAL IN RESULT OF THE DEFECTIVE FRONT END DIFFERENTIAL. THE TIRES WERE REPLACED. AN INDEPENDENT MECHANIC INFORMED THE PROBLEM ORIGINATED FROM INEXPENSIVE KOREAN PARTS IN THE TRANSFER CASE. THE TRANSFER CASE AND U JOINT WERE REPLACED IN THE VEHICLE. THE CONTACT EXPRESSED ANYONE DRIVING THE VEHICLE LIFE WAS IN DANGER BECAUSE OF THE SAFETY DEFECT. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE. ALSO, THERE WAS A CRACK UNDER THE REAR LIFTGATE. THERE WAS RECALL ON THE REARLIFT. HOWEVER, THE CONSUMERS VIN WAS NOT INCLUDED. THE ENTIRE SHIFTING MECHANISM HAD TO BE REPLACED, THE STEERING WHEEL WOULD VIBRATE WHILE MAKING A TURN. UPDATED 12/17/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320908March 18, 2010
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
VEHICLE WAS IN OWNERS DRIVE WAY SHE PUT VEHICLE REVERSE MOVED TWO FEET AND AIR BAG PARTIALLY DEPLOYED SHE PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE AND THE BAG FULLY DEPLOYED.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10317014March 5, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT STATED AS SHE WAS REVERSING, MILES PER HOUR WAS UNKNOWN ,THE DRIVER SIDE AIR BAG DEPLOYED. IT CONTINUED TO RUPTURE AS SHE PUT THE GEAR SHIFT IN PARK AND JUMPED OUT OF THE VEHICLE. NO ONE WAS INJURED. THE VEHICLE WAS DRIVEN TO THE DEALER AFTER THE AIR BAGS WERE TAPED. THEY INFORM HER IT WILL COST $1000 TO REPAIR THE DAMAGE. THE FORD MANUFACTURER WAS CALLED AND STATED THEY WILL GIVE AN ANSWER WITHIN THE NEXT 15 DAYS ON THEIR DECISION REGARDING THE REPAIRS.THE VEHICLE WAS STILL AT THE DEALERSHIP AT THE TIME OF THE COMPLAINT. THERE WAS ONLY ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE BUT NO REPAIR DONE ON THE AIR BAGS. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302235January 25, 2010
STRUCTURE:BODY
THE LIFTGATE ON THE BACK OF MY 2004 LINCOLN AVIATOR CRACKED ON ONE SIDE OF THE LINCOLN SYMBOL. TOOK IT TO LINCOLN DEALERSHIP AND WAS TOLD THAT IT WAS FROM THE COLD BECAUSE THERE WAS A WEAK SPOT THERE. WAS TOLD THAT EVEN THOUGH THEY KNEW OF THE WEAK SPOT, THAT I WOULD HAVE TO PAY TO FIX IT. AT THE TIME I DECLINED TO FIX IT. I JUST NOTICED THE OTHER DAY THAT THERE IS NOW A CRACK ON THE OTHER SIDE OF THE LINCOLN SYMBOL. I WAS TOLD IF I DON'T HAVE IT FIXED, THAT THE BACK GLASS COULD FALL OUT. SO NOW I AM GOING TO HAVE TO PAY TO HAVE A DEFECT THAT LINCOLN IS AWARE OF FIXED. THIS IS THE SECOND LINCOLN THAT I HAVE OWNED AND I DON'T THINK I WILL BE PURCHASING ANOTHER ONE AFTER THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298873January 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN AVIATOR WITH 54,000 ON IT AND HAD TO FIX THE TRANSMISSION, SHOP SAID THERE WAS SOME GROVE ON SOME PART IN THE TRANSMISSION. VERY EXPENSIVE PROBLEMS WITH LOW MILES. ALSO HAD A 2004 MERCURY MOUNTAINEER WITH 64,000 MILES, TRANSMISSION STARTED TO MAKE NOISES, ABOUT A WEEK LATER IT WOULD NOT SHIFT. SHOP SAID SOME GROVE IN SOMETHING IN THE TRANSMISSION. HAD IT FIXED FOR $3,000. LATER FOUND OUT THE TRANSMISSION WAS OUT AT 10,000 MILES BEFORE WE BOUGHT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298723January 8, 2010
STRUCTURE:BODY:TAILGATE
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. SHE STATED THAT THERE WAS A CRACK ON THE SIDE OF THE TAILGATE NEAR THE LINCOLN EMBLEM. THE VEHICLE WAS REPAIRED AT HER EXPENSE; HOWEVER, THERE IS ANOTHER CRACK IN THE SAME LOCATION. HER MECHANIC STATED THAT THE CRACK IS DUE TO THE COLD WEATHER. THE DEALER STATED THAT SHE NEEDED TO HAVE THE VEHICLE INSPECTED. THE VEHICLE WILL BE REPAIRED AGAIN AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 30000 AND THE CURRENT MILEAGE WAS 51525. UPDATED 04/16/10. *LJ UPDATED 07/13/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284744September 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE GEAR SHIFT SELECTOR BROKE AND I COULD NOT GET THE VEHICLE INTO A NEUTRAL POSITION WHILE DRIVING. COULD NOT TURN OFF THE IGNITION SYSTEM. *TR UPDATED 01/13/10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283886September 14, 2009
ELECTRICAL SYSTEM
EARLY THIS MORNING WAS DRIVING ON THE FREEWAY IN OUR 2004 LINCOLN AVIATOR. THERE WAS A MODERATE RAIN FALL AND ZERO NATURAL LIGHT WAS AVAILABLE. WITHOUT WARNING, THE ELECTRICAL SYSTEM, INCLUDING THE HEADLIGHTS, IN THE VEHICLE SHUT OFF. I WAS TRAVELING AT APPROX. 70 MPH AND WAS CARRYING A TOTAL OF SEVEN PEOPLE. UNABLE TO SEE, I DROVE OFF THE ROAD AND WAS HORRIFIED TO DISCOVER THAT I ALMOST RAN INTO THE GUARD RAIL. WHILE THIS SITUATION DID NOT RESULT IN ANY DAMAGE OR FATALITIES, THIS COULD HAVE EASILY BEEN A DISASTER RESULTING IN MULTIPLE DEATHS. I SPOKE TO THE LOCAL LINCOLN DEALERSHIP WHO TO MY SURPRISE, INDICATED THAT HE WAS AWARE OF SIMILAR BEHAVIOR ON A SIMILAR FORD VEHICLE. APPARENTLY, A LEAK IN THE WINDSHIELD SEAL CAN DIRECT WATER INTO THE ENGINE COMPARTMENT AND INTO THE PRIMARY ELECTRONIC CONTROL COMPUTER. I AM TAKING THE VEHICLE TO THE DEALERSHIP FOR FURTHER INVESTIGATION, HOWEVER, THIS PROBLEM IS INTERMITTENT AND WILL THEREFORE BE VERY DIFFICULT TO DIAGNOSE. THIS PROBLEM OCCURRED ANOTHER TIME A FEW MONTHS BACK, BUT THE ELECTRICAL SYSTEM CAME RIGHT BACK ON SO WE DID NOT ATTEMPT TO DIAGNOSE THE PROBLEM. I AM PARTICULARLY CONCERNED ABOUT THIS PROBLEM BECAUSE IT COULD HAVE BEEN THE CAUSE OF MULTIPLE FATALITIES AND THE CAUSE COULD HAVE EASILY BEEN ATTRIBUTED TO MY FALLING ASLEEP AT THE WHEEL. PLEASE DO SOMETHING ABOUT THIS IMPORTANT PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282408August 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT STATED THAT THE GEAR SELECTORS CAME APART WHEN ATTEMPTING TO SHIFT GEARS. GEAR FAILURE WHILE DRIVING INCREASES THE RISK FOR VEHICLE CRASH.HE TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE ENTIRE SHIFT ASSEMBLY NEEDED TO BE REPLACED. HOWEVER BECAUSE THERE WAS NOT AN EXISTING RECALL THEY WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 53,000. THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278763July 30, 2009
SUSPENSION:REAR, AIR BAGS
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE DRIVING AT ANY SPEED, THE DRIVER HEARD A LOUD ROARING NOISE COMING FROM THE REAR END OF THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY REBUILT THE REAR END PINION AND BEARINGS, WHICH ONLY REMEDIED THE FAILURE FOR TEN MONTHS. WHEN THE FAILURE RECURRED, THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE WHEEL BEARINGS. SIX MONTHS LATER, THE NOISE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MECHANIC TEST DROVE THE VEHICLE, BUT DID NOT HEAR THE SOUND; THEREFORE, THE DEALER STATED THAT THERE WERE NO FAILURES. THE CONTACT BELIEVES THAT HIS VEHICLE SHOULD NOT EXPERIENCE THE SAME DEFECT SEVERAL TIMES. HE STATED THAT THE FAILURE APPEARED TO BE DUE TO A MANUFACTURER DEFECT AND THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 11,270 AND CURRENT MILEAGE WAS 27,475. THE CLOCKSPRING WAS REPLACED. UPDATED 10/23/09 UPDATED 01/28/10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263639March 30, 2009
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED AN 04 LINCOLN AVIATOR IN DEC. 2006, IN AUG. 2007 I NOTICED IT WAS NOT RUNNING RIGHT. IT WAS STALLING WHEN ACCELERATING OR DECELERATING. IT WOULD SPUTTER LIKE IT WAS OUT OF FUEL. THE PROBLEM WORSENED FOR THE NEXT 6 WKS. NO MECHANIC COULD TELL ME WHAT WAS WRONG BECAUSE THE ENGINE LIGHT HAD NOT COME ON. IN OCT. 2007, I WAS DRIVING ON THE INTERSTATE WHEN MY CAR LOST ALL POWER FOR A SPLIT SECOND. I TOOK IT TO THE MECHANIC WHO COULD NOT TELL ME WHAT WAS WRONG STILL. THEN MY CHECK ENGINE LIGHT CAME ON AND I WAS TOLD IT WAS A COIL PACK. I HAD THAT REPLACED AND 2 DAYS LATER, THE PROBLEM STARTED AGAIN. I WENT TO MY MECHANIC WHO TOLD ME TO TAKE THE CAR TO FORD, BECAUSE A CAR WITH THAT FEW MILES SHOULD NOT BE HAVING ENGINE TROUBLE. I TOOK IT TO FORD WHO TOLD ME IT WAS ANOTHER COIL PACK. I SEARCHED THE INTERNET AND FOUND THAT THERE WAS A VOLUNTARY SERVICE RECALL ISSUED FOR THE COIL PACKS ON THIS VEHICLE FOR UP TO 120,000 MILES. I TOLD FORD OF THIS AND THE REPAIRS WERE COVERED. I ASKED THEM TO REPLACE THE REMAINING 6 COIL PACKS, THEY SAID THEY COULD ONLY DO IT AS THEY WENT BAD. THEY SAID THAT IT WOULD NOT BREAK DOWN, IT WOULD JUST RUN BAD. 08/28/08 THE ENGINE LIGHT CAME ON WHILE DRIVING AND I LOST ALL POWER DRIVING 60MPH DOWN THE HIGHWAY. I LOT MY STEERING AND BREAKS. IT TOOK ALL THE STRENGTH I HAD TO MANEUVER THE CAR OFF THE ROAD. ONCE THE VEHICLE SLOWED, IT WAS NOT STOPPING (ON A HILL), I HAD TO USE THE E BREAK TO STOP IT. I TOOK IT TO FORD WHO REPLACED 2 MORE COIL PACKS. I CONTACTED THE MANUFACTURE FORD TO MAKE THEM AWARE OF THE PROBLEM AND TO TRY TO WORK SOMETHING OUT. I DECIDED I DID NOT WANT TO BE DRIVING AROUND A DEATH MOBILE. THEY WOULD DO NOTHING FOR ME, EXCEPT REPLACE THE PARTS AS THEY GO BAD. I STILL HAVE 4 BAD COIL PACKS & 4 MORE CHANCES TO AVOID INJURY OVER AN UNDEFINED TIME PERIOD. FORD IS KNOWINGLY & WILLINGLY PUTTING MY FAMILY AT RISK IN THIS VEHICLE, THAT THEY KNOW COULD BREAK DOWN AT ANY MINUTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247451November 2, 2008
STRUCTURE:BODY
LIFTGATE GLASS APPLIQUE DAMAGED/CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247391October 31, 2008
STRUCTURE:BODY, STRUCTURE
OUR 2004 LINCOLN AVIATOR HAS DEVELOPED A SMALL 6 INCH CRACK IN THE PLASTIC SURROUNDING AND BELOW THE BACK WINDOW. WHEN CONTACTING THE DEALER WE WERE TOLD THAT THIS IS A KNOWN PROBLEM BUT FORD REFUSES TO DO ANYTHING ABOUT IT. WE WERE THEN TOLD TO CALL FORD DIRECTLY AND WERE TOLD THAT YES THEY KNOW ABOUT IT BUT THEY ARE NOT OFFERING ANY HELP TO CUSTOMERS. IN RESEARCHING THIS PROBLEM ONLINE THERE ARE 100'S IF NOT 1,000'S OF FORUM POSTS DISCUSSING THIS DEFECT. A PRIMARY FORUM WOULD BE ON THE EDMUNDS CAR SITE. MY ISSUE IS THAT THIS CRACK COULD NOT BE CAUSED BY ANYTHING BUT A DEFECT AND THEREFORE FORD SHOULD BE LIABLE. THE LOCATION IS SUCH THAT DEBRIS, ETC. COULD NOT CAUSE THIS CRACK. FORD HAS QUOTED US OVER $ 1,000 TO FIX THEIR PROBLEM AND UNTIL WE DO THE CAR IS NOW SUSPECT TO WATER DAMAGE IF IT WERE TO RAIN. THANK YOU . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242405September 16, 2008
ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT CAME ON 2 YEARS AGO OR SO. TOOK INTO SHOP. REPLACED COIL #8 AND SPARK PLUGS. SEVERAL MONTHS LATER, LIGHT COMES ON AGAIN, THIS TIME #7. 2 DAYS LATER, LIGHT COMES ON AGAIN, MUST HAVE BEEN A DEFECTIVE PART, REPLACED THE REPLACED #7. ANOTHER 2 DAYS LATER, LIGHT BACK ON. I'M TOLD IT'S A CYLINDER HEAD PROBLEM AND THEY WON'T KNOW WHAT EXACTLY THE PROBLEM IS UNTIL THEY TAKE THE CYLINDER HEADS OFF. OR I CAN GET A NEW ENGINE.... LINCOLN WANTS NO RESPONSIBILITY FOR SUCH A CATASTROPHIC AND KNOWN PROBLEM. SINCE MY MILEAGE IS OVER THEIR WARRANTY (ALTHOUGH AT THE ONSET IT WASN'T). GEE, I WONDER WHY NO ONE WANTS TO BUY AN AMERICAN MADE CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240361August 31, 2008
STEERING, STRUCTURE:BODY:HATCHBACK/LIFTGATE, ENGINE AND ENGINE COOLING
THE BACK HATCH PANEL CRACKED WAS FIXED , THE STEERING NOT RIGHT SOME TIMES ITS HARD TO STEER. MAIN PROBLEM IS CYLINDER COILS GOING BAD ALOT. NOW #8 COIL WENT BAD AND HAS BEEN REPLACED 2TIMES, AND ITS STILL IN THE SHOP THEY CANT FIND OUT WHY IT KEEPS COMING UP #8 STILL MISFIRING .. THEY THINK ITS THE HEAD NOW. I UNDERSTAND LINCOLN HAS HAD SO MANY PROBLEMS WITH THIS THAT THEY HAVE ALLOWED A 10YR. EXTENDED WARRANTY ON ALL THE COILS. IS THIS RIGHT ? I WANT LINCOLN TO DO SOMETHING. I AM SO MAD RIGHT NOW . I WILL NEVER BUY ANOTHER LINCOLN. HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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