Lexus NX Service Bulletins (2017)
132 manufacturer communications on file.
- February 6, 2020•Document ID: 10172825Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0003-20
- Date Added:
- March 30, 2020
- Manufacturer:
- LEXUS
SummaryTSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
Associated Products (68)Associated Documents - December 10, 2019•Document ID: 10170747Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 19LE05 - Dealer
- Date Added:
- January 27, 2020
- Manufacturer:
- LEXUS
SummaryDealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
Associated Products (42)Associated Documents - December 10, 2019•Document ID: 10170746Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- L-SB-0170-17_Rev
- Date Added:
- January 27, 2020
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
Associated Products (41)Associated Documents - October 17, 2019•Document ID: 10168533Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 19LE05 - Dealer
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryDealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Associated Products (40)Associated Documents - October 17, 2019•Document ID: 10168532Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 19LE05 - Area Le
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryArea Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Associated Products (40)Associated Documents - October 17, 2019•Document ID: 10168531Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 19LE05 - Region
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryRegion Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Associated Products (40)Associated Documents - October 11, 2019•Document ID: 10168519Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- L-TT-0221-17_Rev
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryTT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
Associated Products (76)Associated Documents - October 2, 2019•Document ID: 10168515Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- KLG - Dealer Pac
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryDealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
Associated Products (40)Associated Documents - September 12, 2019•Document ID: 10170744Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- KLG_Area Letter_
- Date Added:
- January 27, 2020
- Manufacturer:
- LEXUS
SummaryArea Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
Associated Products (42)Associated Documents - July 18, 2019•Document ID: 10164354Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- L-TT-0265-19
- Date Added:
- September 3, 2019
- Manufacturer:
- LEXUS
SummaryTT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker
Associated Products (32)Associated Documents - June 25, 2019•Document ID: 10162759Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- L-TT-0263-19
- Date Added:
- July 15, 2019
- Manufacturer:
- LEXUS
SummaryTT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.
Associated Products (34)Associated Documents - June 13, 2019•Document ID: 10162746Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0018-14_Rev
- Date Added:
- July 15, 2019
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2007 ? 2019 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
Associated Products (65)Associated Documents - April 19, 2019•Document ID: 10159731Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; AIR BAGS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- L-SB-0148-17_Rev
- Date Added:
- May 13, 2019
- Manufacturer:
- LEXUS
SummaryTSB: Some 2015 ? 2017 model year NX200t, NX300h, and 2016 ? 2017 model year RX350 and RX450h vehicles may exhibit an intermittent MIL ON condition with Diagnostic Trouble Code (DTC) B1000 (Center Airbag Sensor Assembly Malfunction) stored in the history. This condition does not affect the proper operation of the Supplemental Restraint System (SRS). The SRS Electronic Control Unit (ECU) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address this condition. REVISION NOTICE April 19, 2019 Rev2: ? The Warranty Information and Calibration Information sections have been updated. September 12, 2018 Rev1: ? The Warranty Information, Parts Information, and Calibration Information sections have been updated. Any previous printed versions of this bulletin should be discarded.
Associated Products (5)Associated Documents - September 27, 2018•Document ID: 10145761Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- L-TT-250-18
- Date Added:
- October 15, 2018
- Manufacturer:
- LEXUS
SummaryTT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
Associated Products (27)Associated Documents - May 17, 2018•Document ID: 10141589Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- L-SB-0017-18
- Date Added:
- June 18, 2018
- Manufacturer:
- LEXUS
SummaryTSB: Some 2015 - 2017 model year NX 200t, 2015 - 2018 model year NX 300h, and 2018 model year NX 300 vehicles may exhibit a slight pull/drift to the right. Some vehicles manufactured with excessive cross caster may cause this condition to occur. Follow the Repair Procedure in this bulletin to address this condition. This Service Bulletin addresses a vehicle pull to the right condition which can be defined as one of the following when there are no outside factors affecting the vehicle dynamics (driven on a straight and flat road with good road condition and no significant wind, etc.). * When driving the vehicle without exerting steering effort, the vehicle moves to the right. * The vehicle does not drive straight ahead without the driver maintaining steering effort to the left. NOTE If the vehicle drives straight without steering effort but the steering wheel is NOT in the straight-ahead position, this may be a steering wheel off-center condition which is NOT addressed in this Service Bulletin.
Associated Products (4)Associated Documents - May 8, 2018•Document ID: 10141573Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- L-SB-0084-15_Rev
- Date Added:
- June 18, 2018
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE May 08, 2018 Rev1: * Applicability has been updated to include 2017 - 2018 model year vehicles. * The Introduction and Download/Installation Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. A download and installation are required to activate the Enform suite of apps and data services before they are used for the first time on new vehicles. The download and installation process may also be performed under other circumstances such as following a head unit replacement or after the customer's personal settings are erased. The download and installation process requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the download and installation procedure, individual Enform apps may periodically update through an over-the-air update system. Follow the procedure in this bulletin to perform the download/installation procedure and app updates.
Associated Products (25)Associated Documents - March 22, 2018•Document ID: 10197471Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
- Mfr Comm. #:
- L-TT-0221-17Rev1
- Date Added:
- June 14, 2021
- Manufacturer:
- LEXUS
SummaryDiagnosis of bluetooth connectivity complaints.
Associated Products (59)Associated Documents - February 21, 2018•Document ID: 10129993Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT
- Mfr Comm. #:
- L-SB-0006-18
- Date Added:
- March 12, 2018
- Manufacturer:
- LEXUS
SummaryTSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0035-15. ? The entire bulletin has been updated. Service Bulletin No. L-SB-0035-15 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2015 ? 2017 model year Lexus vehicles equipped with navigation (version older than V1##8940) may exhibit one or more of the following conditions: ? Unable to download Destination Assist ? Software update date does not display ? ?Calculating? message displays on the map screen without displaying street name and remaining distance ? Unable to guide a route on the Home screen ? Black display screen ? Bluetooth® disconnects intermittently
Associated Products (12)Associated Documents - February 12, 2018•Document ID: 10129978Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- L-TT-0218-17_Rev
- Date Added:
- March 12, 2018
- Manufacturer:
- LEXUS
SummaryTT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio. 2. The Second type is Generation 8 Navigation system which utilizes the Micro SD Card. Pioneer models that begin with NXF, have map data in the Micro SD card. This is a customer accessible Micro SD card which can be found behind the front flip cover. The original Micro SD card should be removed and installed into the newly serviced radio.
Associated Products (28)Associated Documents - January 24, 2018•Document ID: 10129210Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- L-SB-0021-14_Obs
- Date Added:
- February 21, 2018
- Manufacturer:
- LEXUS
SummaryTSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
Associated Products (147)Associated Documents