Land Rover Range Rover Complaints (2003)

97 consumer complaints on file.

#10206415October 21, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT
DIFFERENTIAL , DRIVE SHAFT TOTAL FAILURE . THIS HAS HAPPEN TO ME TWICE IN JUNE OF 2007 AND OCT OF 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204428September 29, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT, STEERING:ELECTRIC POWER ASSIST SYSTEM
MY 2003 LAND ROVER RANGE ROVER HSE HAD A FAILURE OF THE FRONT DIFFERENTIAL SPILNES, AXLE SHAFT, DIFFERENTIAL UNIT AND DRIVE SHAFT WHICH CAUSED TOTAL LOSS OF VEHICLE PROPULSION AT 60 MILES PER HOUR ON A BUSY HIGHWAY DURING RUSH HOUR TRAFFIC. THE VEHICLE HAD TO BE TOWED TO LAND ROVER NORTH SCOTTSDALE WHERE IT STILL SITS BECAUSE NEITHER THE EXTENDED WARRANTY COMPANY NOR THE LAND ROVER DEALERSHIP WILL CLAIM RESPONSIBILITY FOR THE REPAIRS WHICH ARE IN EXCESS OF $4,000. I ALSO HAD A FAILURE OF THE RETRACTABLE STEERING WHEEL WHICH RESULTED IN A DIAGNOSIS OF HAVING TO REPLACE THE ENTIRE STEERING COLUMN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203675September 21, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I WAS DRIVING MY 2003 LAND ROVER RANGE ROVER HSE APPROX. 45 MPH AND THE CAR IMMEDIATELY BECAME INOPERABLE IN THE MIDDLE OF THE STREET. DEALERSHIP SAYS THE FRONT DIFFERENTIAL HAS WORN DOWN AND IT IS NOT DUE TO MY DRIVING HABITS OR ANYTHING RELATED TO ME. THIS IS DEFINITELY A DEFECT AND ALL FORUMS SAY THIS VEHICLE HAS THIS PROBLEM VERY FREQUENTLY. THIS IS A VERY SERIOUS AND POTENTIALLY DEADLY DEFECT IN DESIGN AND FUNCTION. MUST BE RECALLED. I COULD'VE EASILY BEEN IN A MAJOR ACCIDENT. NO THROTTLE CONTROL IS POSSIBLE WHEN THIS PROBLEM OCCURS, AND THE CAR WILL NOT PARK WHILE IN "P." THEREFORE, IF I WAS ON AN INCLINE, VEHICLE WOULD HAVE ROLLED WITH NOTHING THAT COULD BE DONE. A MAJOR ISSUE. THANK YOU FOR THIS SERVICE TO THE PUBLIC. SOMETHING MUST BE DONE TO PROTECT CONSUMERS FROM THE LACK OF RESPONSIBILITY AND ACCOUNTABILITY FROM THESE MAJOR AUTO CORPORATIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203322September 18, 2007
SUSPENSION:MULTIPLE AXLE
TL*THE CONTACT OWNS A 2003 LAND ROVER RANGE ROVER. WHILE DRIVING APPROXIMATELY 55-70 MPH, THE CONTACT HEARD A LOUD SCREECHING NOISE COMING FROM THE ENGINE COMPARTMENT. HE PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER STATED THAT THE TRANSAXLE NEEDED TO BE REPLACED. THE FAILURE OCCURRED TWICE AND WAS REPLACED UNDER WARRANTY BOTH TIMES. CURRENTLY, THE VEHICLE IS NO LONGER UNDER WARRANTY AND THE TRANSAXLE FAILED FOR THE THIRD TIME WITHIN 18 MONTHS. HE RETURNED TO THE DEALER AND THEY STATED THAT THEY WOULD CALL LAND ROVER. THE CONTACT FEELS THAT THE PART MAY BE DEFECTIVE. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202152September 7, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, TIRES, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, EQUIPMENT:MECHANICAL
2003 RANGE ROVER HSE , LOUD KNOCKING NOISE WHEN GOING FROM REVERSE TO DRIVE, 5 MINUTES LATER A GRINDING NOISE HAPPENED THAT WAS VERY LOUD. THE CAR RESPONDED WITH A LOUD GRINDING SOUND WHEN TRYING TO APPLY GAS. I WAS LUCKY THAT I WAS NOT ON A HIGHWAY AND COULD PULL THE CAR OVER. *TR THE CHECK ENGINE LIGHT ILLUMINATED, THERE WAS A RADIATOR LEAK AND THE LEFT REAR TIRE HAD A SLOW LEAK. UPDATED 10/11/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198142August 1, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL*THE CONTACT OWNS A 2003 LAND ROVER RANGE ROVER. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER, BUT THE ENGINE WAS STILL RUNNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE DEALER. THE FRONT DIFFERENTIAL IN THE DRIVETRAIN FAILED AND WAS REPLACED. WHILE DRIVING 10 MPH, THE CONTACT HEARD A LOUD CLUNK COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THIS FAILURE OCCURRED BEFORE AND AFTER THE PREVIOUS FAILURE. THERE IS AN OPEN INVESTIGATION NUMBER PE07019. THE CURRENT MILEAGE WAS 66,000 AND FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197412July 24, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE FRONT DRIVESHAFT GENERATES A LOUD GRINDING NOISE. THE VEHICLE WILL NOT ACCELERATE -- PUTTING YOUR FOOT ON THE GAS IS ACCOMPANIED BY MORE LOUD GRINDING NOISES. THERE IS A TOTAL DISABLING OF THE DRIVETRAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197208July 23, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DRIVING 35 MPH ON BUSY CITY STREET / HEARD AND FELT LOUD CLUNKING FOLLOWED BY HORRIBLE GRINDING NOISE AND LOSS OF POWER. MANAGED TO COAST INTO A NEARBY PARKING LOT. TOWED TO DEALER AND DIAGNOSED WITH FRONT DIFFERENTIAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195302July 4, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I SUFFERED A LOSS OF DRIVE WHILE TRAVELING APPROX. 40 MPH ON A BUSY CITY STREET. THE DIGITAL DISPLAY STATED "PLACE IN NEUTRAL" AND I WAS ABLE TO COAST TO A TURN LANE. PLACING THE CAR BACK IN DRIVE RESULTED IN A GRINDING NOISE WITH NO TRANSMISSION OF POWER TO THE WHEELS. THE CAR HAD TO BE PUSHED OFF THE ROAD INTO A NEARBY GAS STATION. THERE WAS NO WARNING TO THIS SUDDEN FAILURE. THE CAR WAS TOWED TO THE LAND ROVER DEALER AND THE CARRIER DIFF (TBB000043E) AND SHAFT ASSY (TVB500290) WERE REPLACED. EXTENDED WARRANTY COVERED 80% OF THE REPAIR COST AND I PAID THE REST. THE CAR HAS 58K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192118May 31, 2007
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
SUDDEN FAILURE OF THE TRANSFER CASE CAUSING INSTANT LOSS OF POWER. THIS IS A KNOWN DESIGN FLAW WITH 2003, 2004 AND 2005 RANGE ROVERS. THIS CAN BE A VERY DANGEROUS FLAW WHEN PULLING OUT INTO TRAFFIC OR CROSSING AND INTERSECTION. I DON'T BELIEVE THEY HAVE RE-ENGINEERED A PERMANENT FIX FOR THIS ISSUE THEY ARE JUST PUTTING THE OLD FAULTY DESIGN BACK ON WHEN ONE FAILS. THIS IS A VERY DANGEROUS PROBLEM THAT SOMEONE HAS TO MAKE THEM REDESIGN A PERMANENT FIX FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189349May 1, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
FRONT DIFF ASSEMBLY REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189360May 1, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT
READ DIFF AND DRIVESHAFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187864April 14, 2007
POWER TRAIN:DRIVELINE:DRIVESHAFT
2003 RANGE ROVER HSE. APPROXIMATELY 46,000 MILES. WITHIN THE 50,000 MILE WARRANTY BUT OUT OF TIME WARRANTY BY ABOUT 6 MONTHS. WERE TAKING A FREEWAY EXIT WHEN THE SPLINES ON THE FRONT DRIVESHAFT STRIPPED AND FAILED. RANGE ROVER WOULD NOT COVER THE PROBLEM AND DID NOT LET US KNOW THAT THIS WAS A KNOWN PROBLEM. WE TOOK THE VEHICLE TO TRICOUNTY TRANSMISSION IN CLACKAMAS OREGON FOR REPAIR WHERE THEY HAD ANOTHER RANGE ROVER ON THE HOIST WITH THE SAME PROBLEM. THEY ORDERED A DRIVE SHAFT AND TOLD US THAT THE YOKE HAD SLIGHT WEAR FROM THE STRIPPED DRIVESHAFT BUT DID NOT NEED REPLACING. THE TOTAL WAS BETWEEN $700 AND $800. ON APRIL 14TH, 2007 OT STRIPPED OUT AGAIN. WE WERE THEN TOLD OF THE NEW CUSTOM DRIVESHAFTS FOR SOLVING THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184707March 10, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I HAVE A RANGE ROVER. I WAS IN NEW JERSEY ON THE APPROACH HIGHWAY TO THE LINCOLN TUNNEL TRAVELING AROUND 50 MILES PER HOUR WHEN I NOTICED A BUMPING NOISE AND RHYTHMIC PULLING SENSATION AS IF I HAD A FLAT TIRE OR HAD PICKED UP SOMETHING THAT WAS DRAGGING AGAINST THE WHEEL. THEN THE CAR SLOWED AND AN "ENGAGE NEUTRAL" SIGNAL FLASHED ON THE DISPLAY. I MANAGED TO PULL ONTO THE SHOULDER AND WHEN I TRIED TO ENGAGE DRIVE AGAIN I GOT A WHINING NOISE AND THE CAR TRIED TO DO A NOSE DIVE. BECAUSE OF THE VOLUME AND SPEED OF THE TRAFFIC, I WAS LUCKY NOT TO CAUSE, AND BE IN THE MIDDLE OF, A MAJOR PILE-UP. THE CAR WAS TOWED TO THE MANHATTAN LAND ROVER DEALERSHIP. I WAS TOLD THE NEXT DAY THAT THEY WERE REPLACING THE DIFFERENTIAL AND THE DRIVE SHAFT. THERE WAS NO CHARGE BECAUSE THE CAR WAS STILL UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181089January 30, 2007
POWER TRAIN:DRIVELINE
WITHOUT ANY WARNING, I STARTED TO HEAR A "METAL-ON-METAL" LOUD GRINDING NOISE COMING FROM UNDERNEATH THE VEHICLE WHILE IT WAS MOVING FORWARD, REGARDLESS OF WHETHER THE BRAKES WERE APPLIED OR WHETHER IT WAS IN DRIVE OR NEUTRAL. THIS WAS IMMEDIATELY REPORTED TO MY LAND ROVER DEALERSHIP IN WARWICK, RI. LAND ROVER ADVISED THAT THE CAR WAS NOT SAFE TO DRIVE. SO, IT WAS BROUGHT TO THE DEALERSHIP TO BE DIAGNOSED. IT HAD FRONT DIFFERENTIAL AND DRIVE SHAFT FAILURE. PREVIOUSLY, LAND ROVER HAD INSPECTED THIS FRONT DRIVE SHAFT AND DIFFERENTIAL UNDER A LAND ROVER TECHNICAL SERVICE BULLETIN, TO PREVENT THE DRIVE SHAFT AND DIFFERENTIAL FAILURE. THIS OCCURRED WHEN THE VEHICLE WAS UNDER WARRANTY. WHEN THE FAILURE ULTIMATELY OCCURRED, THE VEHICLE COULD NOT BE DRIVEN AND IT WAS OUT OF WARRANTY. COST TO FIX BY THE DEALERSHIP WAS $2,700. THE DEALERSHIP AND LAND ROVER NORTH AMERICA (INCLUDING APPEALS BOARD) REFUSED TO PROVIDE OUT OF WARRANTY ASSISTANCE EVEN THOUGH THEY ARE ALL WELL-AWARE OF THIS SYSTEMATIC FAILURE FOR 2003 RANGE ROVERS. THE TSB DELAYED THE FAILURE LONG ENOUGH SO THAT IT WAS NO LONGER COVERED UNDER THE VEHICLE'S WARRANTY. THE FAILURE COULD HAVE LEAD TO INJURY IF WE WERE TRAVELING AT A HIGHER RATE OF SPEED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172607November 4, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I WAS DRIVING AND ALL OF A SUDDEN THE CAR STOPS RUNNING. MY SAFETY WAS NOT JEOPARDIZED BECAUSE I WAS DRIVING SLOWLY BUT IF IT WOULD HAVE HAPPENED ON A HIGHWAY VERY BAD THINGS WOULD HAVE SURELY OCCURRED. I AM IN THE PROCESSED OF FIXING THE PROBLEM. PROBLEM IS THE DIFFERENTIAL AND DRIVESHAFT PROBLEMS ON 2003 RANGE ROVER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171066October 17, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DT*: THE CONTACT STATED WHILE TRAVELING 70 MPH, THERE WAS A LOUD NOISE AND THE VEHICLE ROLLED TO A STOP. AFTER BEING TOWED TO THE DEALERSHIP, IT WAS DETERMINED THE FRONT DIFFERENTIAL FAILED AND THE DIFFERENTIAL WAS REPLACED. THIS OCCURRED A SECOND TIME FOUR MONTHS LATER AND THE VEHICLE WAS AGAIN TOWED TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE FRONT DIFFERENTIAL FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169926October 4, 2006
POWER TRAIN:DRIVELINE:DRIVESHAFT
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON THE HIGHWAY, THERE WAS GRINDING NOISE FOLLOWED BY THE ILLUMINATION OF THE NEUTRAL LIGHT ON THE INSTRUMENT CLUSTER PANEL. THE CONTACT MANAGED TO PULL THE VEHICLE OVER WITHOUT INCIDENT. IT WAS TOWED TO A DEALER WHO DETERMINED THE FRONT DIFFERENTIAL WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. UPDATED 10/18/2006 - THE CONSUMER WAS TOLD BY THE DEALER THAT THE DESIGN OF THE FRONT DRIVESHAFT, WHICH HAS NO FLEXIBLE COUPLING AT THE FRONT END, SO ANY MINOR MISALIGNED PUTS SEVERE STRESS ON THE FRONT DIFFERENTIAL INPUT SPLINES, LEADING TO FAILURE AND IMMOBILIZATION OF THE VEHICLE. *NM UPDATED 10/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167704September 8, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DT*: THE CONTACT STATED WHILE TRAVELING 70 MPH, THE FRONT END MADE A GRINDING NOISE AND THE VEHICLE WOULD NOT ACCELERATE. AFTER COASTING AT AN IDLE OFF THE ROAD, THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE FRONT DIFFERENTIAL WAS STRIPPED CAUSING THE FAILURE. THERE WAS A RECALL FOR THIS, LANDROVER #B121F, REGARDING THE DIFFERENTIAL, PRIOR TO OWNERSHIP. THE MANUFACTURER STATED THE VEHICLE WAS OILED AND ALIGNED, BUT THE DIFFERENTIAL WAS NOT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167709September 8, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THERE WERE NO EVENTS LEADING UP TO THIS FAILURE. I WAS DRIVING IN LOS ANGELES ON THE VERY BUSY 405 FWY DURING THE LABOR DAY HOLIDAY WEEKEND. I WAS GOING ALMOST 70 MPH WHEN ALL OF A SUDDEN THE CAR LOST ITS POWER AND BEGAN TO MAKE A METAL TO METAL GRINDING NOISE. FORTUNATELY I WAS ABLE TO EXIT THE FWY WITHOUT CAUSING AN ACCIDENT. ONCE SAFE FROM TRAFFIC, I CALLED MY ROADSIDE ASSISTANCE WHICH DISPATCHED A TOW TRUCK. THE TRUCK WAS TOWED TO MY MECHANIC WHO DIRECTED THE PROBLEM TO BE THE FRONT DIFFERENTIAL. HE NOTIFIED ME THAT THIS WAS A COMMON OCCURRENCE ON THIS VEHICLE AND THAT THIS PART WAS RECALLED. ALTHOUGH MY TRUCK HAS 55K MILES AND THE WARRANTY HAS JUST EXPIRED, I CALLED LAND ROVER USA AND SPOKE WITH A CUSTOMER CARE REP. NAMED DENNIS @ EXT. 2127 WHO SAID THAT THERE WAS NOTHING THE LAND ROVER CAN DO ONCE THE CAR IS OUT OF WARRANTY. THANKS RANGE ROVER FOR CARING SOOO MUCH ABOUT MY SAFETY!!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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