Land Rover Range Rover Complaints (2017)

62 consumer complaints on file.

#11584684April 23, 2024
STRUCTURE, ELECTRICAL SYSTEM
The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle stalled. In addition, the contact stated that the vehicle rolled about one hundred feet before it rolled onto a curb and stopped. The vehicle was taken to the dealer where it was diagnosed with a corroded sunroof drain tube and faulty electrical components due to corrosion. The contact was informed that the sunroof drain tube and the electrical components needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,798.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579171March 24, 2024
ENGINE
On July 16th, 2021, this vehicle was purchased from Frankel Range Rover as a Certified 2017 Range Rover with 36K miles on it. The vehicle has always received maintenance on time and directly from the Range Rover dealership as scheduled. However, without warning signs, lights or indicators of any kind on January 31st, 2024 the car started making a strange noise and was immediately towed directly back to where it was purchased. The car has been at the dealership for over 3 weeks and unable to be diagnosed. Finally I get a call that the Certified vehicle that I purchased less than 3 years with 36K miles on it and that I have driven less than 30K miles requires a new engine with only 63,700 miles on the odometer. This vehicle has a major issue if it requires a engine and had to be a lemon. The manufacturer is stating that a new engine will cost roughly $38,900. Please look into this because having me drive a lemon vehicle with no warning signs is a safety risk to not only my family but others. The problem as been inspected by the dealership and there were not any warning lamps, messages or other symptoms of the problem prior to the failure, The problem began on January 31st, 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577439March 14, 2024
ENGINE
The timing chain collapsed while driving. The engine started a loud clanking noise decelerated and would not restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544779September 15, 2023
ELECTRICAL SYSTEM, ENGINE
THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535110July 28, 2023
STEERING
Upon starting one morning I noticed the vehicle’s steering was heavier than usual. The next day, I heard strange noises like a knocking upon pressing the accelerator, and then the brake. The 3rd day, the steering column started making a scrubbing noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529498June 29, 2023
ENGINE, POWER TRAIN
URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521902May 14, 2023
ELECTRICAL SYSTEM
The door lock same time look the door same time not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462144April 25, 2022
FUEL SYSTEM, DIESEL: PRE-HEATER, ELECTRICAL SYSTEM
The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11442887December 6, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal gasoline odor coming into the interior of the vehicle. There was no warning light illuminated. The contact continued to drive to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418771May 27, 2021
SERVICE BRAKES, LANE DEPARTURE: BLIND SPOT DETECTION
The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413525April 23, 2021
SERVICE BRAKES, LANE DEPARTURE: BLIND SPOT DETECTION
BREAKING ISSUE THAT CAUSED EXTREME VEHICLE SHAKING AND LOSS OF CONTROL, I TOOK THE VEHICLE TO THE DEALER ROYAL LAND ROVER TUCSON THEY INDICATED THE BREAKS AND ROTORS NEEDED REPLACED AND THIS WAS NOT A WARRANTIED ITEM AND THE COST WAS APPROXIMATELY $2,000. I HAD THE BREAKS AND ROTORS REPLACED AND PAID FOR THE REPAIR OUT OF POCKET, ABOUT THREE MONTHS LATER THE THE PROBLEM RETURNED, I RETURNED BACK TO THE DEALER AND THEY AGAIN REPLACED BREAKS AND ROTORS HOWEVER THEY COVERED THE REPAIR. A COUPLE MONTHS LATER THE PROBLEM RETURNED SO I TOOK THE VEHICLE BACK TO THE DEALER AND THEY OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER THE VEHICLE WAS IN THEIR POSSESSION FOR 4 TO 5 WEEKS AND THEY REPLACED BREAKS AND ROTORS ONCE AGAIN, THIS TOOK PLACE ABOUT 2,000 MILES PRIOR TO THE FACTORY WARRANTY EXPIRING. A COUPLE MONTHS PASSED AND THE PROBLEM BEGAN TO COME BACK ABOUT 1,000 MILES AFTER THE FACTORY WARRANTY HAD EXPIRED, SO I SCHEDULED THE VEHICLE IN FOR SERVICE AT THE DEALER, THEY AGAIN OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER AND THIS TIME LAND ROVER DENIED THE REPAIR AS THE VEHICLE WARRANTY HAD EXPIRED. I HAVE MADE NUMEROUS CALLS TO LAND ROVER CUSTOMER SERVICE I SPOKE TO A LADY ON 4/20/21 WHO SAID THEY HAD AUTHORIZED $1,125 IN REPAIRS TO THE DEALER HOWEVER THEY HAD NOT, SHE ALSO SAID SHE WAS GOING TO CALL ME BACK AND SHE DID NOT. THE VEHICLE IS UNSAFE TO DRIVE AS IT LOOSES CONTROL WHEN THE SEVERE SHAKING OCCURS. LAND ROVER REFUSES TO CORRECT THIS ISSUE AS THE FACTORY WARRANTY HAS NOW EXPIRED EVEN THOUGH THIS ISSUE HAS BEEN ADDRESSED MULTIPLE TIMES UNDER WARRANTY. ALSO RIGHT SIDE LANE DEPARTURE WARNING DOES NOT FUNCTION CORRECTLY AND HAS BEEN ADDRESSED MANY TIMES AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319120March 24, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHEN DRIVING THE VEHICLE, THE FUEL GAUGE CAME ON, INDICATING THE FUEL LEVEL IS LOW AND ILLUMINATES THE WARNING LAMP, HOWEVER THE TANK ACTUALLY HAS MORE FUEL (FULL TANK OF FUEL).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255066September 12, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING ON HIGHWAY (INTERSTATE 87), TRAVELING ABOUT 2 HOURS INTO MY DRIVE WITH MY 8 YEAR OLD DAUGHTER AND FAMILY DOG AT A SPEED OF 65 MPH, THE VEHICLE'S SYSTEM WENT INTO FAILURE MODE AND STATED "DIESEL PARTICULAR FILTER FULL" WITH NO PRIOR WARNING OF THIS. VEHICLE HAD SOME LOSS OF POWER THEN FOLLOWED BY "LIMP" MODE WHICH THEN WAS EXTREME LOSS OF POWER. VEHICLE SYSTEM FAILED AND DID NOT ISSUE PRIOR WARNING OF "REGENERATION" OF DIESEL PARTICULAR FILTER. VEHICLE HAD BEEN SERVICED SEVERAL TIMES FOR DEF FLUID LIGHT, DIESEL SENSOR ISSUES, AND ALSO FAILED NYS INSPECTION ON IT'S FIRST ANNUAL INSPECTION IN FEBRUARY 2019. I ALSO HAD IT REPAIRED SINCE FUEL TANK WENT TO "EMPTY" WHILE DRIVING. VEHICLE IS UNSAFE AND JAGUAR LAND ROVER SHOULD ACKNOWLEDGE THERE ARE MAJOR ISSUES WITH THE SAFETY OF THESE VEHICLES. WE WERE ORIGINALLY SOLD ANOTHER DIESEL RANGE ROVER THROUGH SAME DEALER (MOUNT KISCO) BUT THAT VEHICLE COULD NOT PASS NYS INSPECTION AS WELL. WE WERE ASKED TO DRIVE IT FOR A COUPLE OF HUNDRED MILES AND BRING IT BACK FOR INSPECTION BUT IT KEPT FAILING AND WERE THEN SOLD THIS ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232755July 17, 2019
SEAT BELTS
THE CAR WAS IN A STATIONARY POSITION ON THE GARDEN STATE PARKWAY (TRAFFIC RELATED) WHEN ANOTHER CAR FAILED TO BRAKE AND HIT THE RANGE ROVER FROM BEHIND GOING APPROXIMATELY 55 MILES AN HOUR. UPON IMPACT, THE DRIVER OF THE RANGE ROVER WAS PROPELLED FORWARD INTO THE STEERING WHEEL CAUSING FACE AND HEAD TRAUMA. DRIVER WAS WEARING A SEAT BELT. AFTER THE ACCIDENT, I TRIED TO ENGAGE THE SEAT BELT INTO A LOCKING POSITION WHICH IT FAILED TO DO. I HAVE CALLED THE DEALER AND RANGE ROVER CORP TO DISCUSS THE ISSUE. RANGE ROVER CORP SAID THERE WAS NO RECALL ON MY CAR AND WAS NOT INTERESTED IN DISCUSSING FURTHER. THEY WERE ALSO NOT INTERESTED IN VIEWING THE CAR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11133235October 4, 2018
UNKNOWN OR OTHER
****NOTE - MISSING VIN AND MODEL YEAR**** MY FRIEND IS IN INTENSIVE CARE AT THE HOSPITAL AND HAS BEEN DECLARED BRAIN DEAD. AS SHE WAS GETTING OUT OF HER CAR, HER CAR ROLLED OVER ON HER IN REVERSE CRUSHING HER HEART AND CUTTING OFF CIRCULATION TO HER BRAIN. THE ROTARY SHIFT KNOB SHE BELIEVED TO BE IN PARK MUST HAVE BEEN IN REVERSE OR MUST HAVE MALFUNCTIONED. SHE IS 41 AND LEAVES BEHIND TWO YOUNG DAUGHTERS. PLEASE INVESTIGATE INTO THESE ROTARY SHIFT KNOBS WHICH NEED TO BE OUTLAWED!!! ## VIN FAILED ## RANGE ROVER ## *DT UPDATED 10/18/18*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#11123387August 30, 2018
POWER TRAIN, VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2017 LAND ROVER RANGE ROVER. WHILE DRIVING BETWEEN 45-60 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. ALSO, ON A SEPARATE OCCASION, THE ENGINE REVVED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HENNESSY JAGUAR NORTH ATLANTA (1505 MANSELL RD, ALPHARETTA, GA 30009, (770) 587-2000) TO BE DIAGNOSED, BUT THE MECHANIC COULD NOT REPRODUCE THE FAILURES. AFTER FURTHER INQUIRIES, THE CONTACT WAS INFORMED OF SEVERAL FAILURE CODES INCLUDING THE AIR BAG CONTROL CIRCUIT OPEN FAULT, RETRAIN CONTROL MODULE FAULT, AND ABS CONTROL MODULE FAULT. THE CONTACT STATED THAT THE DIAGNOSTIC CODE READER SHOWED A TOTAL OF 28 DTC FAULT CODES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066228February 13, 2018
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2017 LAND ROVER RANGE ROVER. CONSUMER WRITES IN REGARDS TO (TFT) VIRTUAL DISPLAY INSTRUMENT CLUSTER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE INSTRUMENT PANEL WOULD FLASH AND DISPLAY VARIOUS WARNING MESSAGES. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS DUE TO HAVE A RECALL REPAIR COMPLETED ON THE INSTRUMENT PANEL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066235February 9, 2018
STRUCTURE
2017 RANGE ROVER. CONSUMER WRITES SEEKING A REFUND FOR PURCHASE OF VEHICLE BECAUSE THE LAND ROVER TOWING SYSTEM IS NOT EQUIP FOR TRAILERS WITH WIDELY USED LED TAIL LAMPS. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055355December 18, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2018 N/A LAND ROVER L560. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE DEFROSTER/DEFOGGER DID NOT FUNCTION, MAKING IT DIFFICULT TO NEITHER CLEAR THE WINDSHIELD NOR SEE THE ROADWAY. THERE WAS NO WARNING INDICATORS. THE VEHICLE WAS TAKEN TO THE LAND ROVER JACKSON DEALER LOCATED AT 5320 INTERSTATE 55 NORTH FRONTAGE RD, JACKSON, MS 39211, PHONE NUMBER 601-326-5600, WHERE A DIAGNOSTIC TEST WAS PERFORMED AND THE TECHNICIAN UPGRADED THE SOFTWARE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE FAILURE MILEAGE WAS ABOUT 1,220. BEFORE THE MALFUNCTION OF THE DEFROSTER, THE CLIMATE CONTROL DASH STARTING FLICKERING AND WENT OUT FOR ABOUT 3-5 MINUTES. THIS PROBLEM HAS HAPPEN AGAIN (JAN. 13, 2018) THE BACK AND SIDE WINDOWS ARE NOT DEFROSTING. *DT *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980570May 11, 2017
EXTERIOR LIGHTING:HEADLIGHTS
2017 LAND ROVER RANGE ROVER. CONSUMER WRITES IN REGARDS TO CONCERNS WITH BRIGHT HEADLIGHTS ON VEHICLE IMPAIRING OTHER DRIVERS VISION ON THE ROAD. *LD THE CONSUMER STATED THE HEADLIGHTS WERE EXCEPTIONALLY BRIGHT. THE BRIGHTNESS WAS EXACERBATED BY THE HEIGHT OF THE VEHICLE. THE CONSUMER STATED THE XENON LIGHTS SHOULD BE DIMMED OR AIMED DOWNWARD. UPDATED 05/11/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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