Kia Telluride Complaints (2023)

211 consumer complaints on file.

#11544051September 12, 2023
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, ELECTRICAL SYSTEM
The Driver Attention Warning (DAW), specifically the 'Take a Break' alert is too sensitive and persistent, without the option to disable. The 'Take a Break' alert both displays a message and emits an audible alert (5 or so dings). The alert occurs too frequently, no matter who is driving, which is a distraction in itself. The warning has increased in frequency over time. There is no known way to disable, re-calibrate, or reset this alert as in previous models. While intended to be a safety 'feature' it is the exact opposite as it is an additional distraction and removes the driver's attention when acknowledging the overly sensitive dash warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543174September 7, 2023
UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD
windshield cracked by itself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540748August 25, 2023
UNKNOWN OR OTHER
WINDSHIELD CRACK. We are unsure the cause, but our vehicle is only 3 months old and overnight (while parked in our garage) the windshield mysteriously cracked. The crack started vertically, and has since moved horizontally. This does not seem to be an uncommon issue with the 2020-2023 Tellurides. I've been told by multiple glass companies that this is an extremely difficult windshield to replace, potentially because this windshield is only used on this year and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539878August 21, 2023
UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD
Windshield cracked during regular use, no object hit the vehicle to cause a crack. Crack started from the seal and moved out from there. It is not safe to drive a car with a crack in the windshield. Many people have complained online about this same issue. Dealer said "it may be a common issue". No warning, no inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539335August 18, 2023
STRUCTURE:BODY
We were driving on the highway and our sunroof spontaneously exploded and shattered everywhere. Nothing hit it, it happened out of nowhere. We luckily had the cover closed. If we didn't, my husband, two daughters and I would have been covered in shards of glass everywhere. There was absolutely nothing that caused the explosion, it just Spontaneously happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539234August 17, 2023
UNKNOWN OR OTHER, VISIBILITY/WIPER
Car was parked in a secured area on Friday and not utilized until the following Sunday. I found that the windshield had cracked about 1.5 - 2 feet. There is no sign of road damage such as a star or rock. The crack looks to have begun under the panel on the drivers side. This crack impedes visibility of the driver and interrupts heads up display. Full replacement is required
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538431August 14, 2023
UNKNOWN OR OTHER
This is actually our second brand new Kia Telluride 2023 because the first one had this same issue as our second: after the car has not been in use for a week or less, the battery is completely dead so there's obviously a battery drain somewhere. We had Kia corporate master technician on the case along with few other people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537457August 9, 2023
UNKNOWN OR OTHER, VISIBILITY
Windshield cracks very easily, causing visability issues. I have replaced it twice in 6 months, with no known impact
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537436August 9, 2023
VISIBILITY/WIPER
Small rock thrown from vehicle in front of us while driving about 50mph. Windshield cracked right in middle of drivers side windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536878August 7, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
After 3 months, vehicle started showing intermittent warnings at startup related to multiple collision warning systems-- forward collision, blindspot sensors, rear cross traffic. Over a few weeks, it was no longer intermittent and occurred every time. Multiple ACD systems wouldn't function due to blind spot sensor failures. Multiple repair attempts and issue occurred again and dealer has been unable to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534620July 26, 2023
ELECTRICAL SYSTEM
The contact owns a 2023 Kia Telluride. The contact stated while driving 30 MPH, a warning chime sounded with the check forward safety system, check rear cross traffic safety system, check blind spot safety system, and the AWD safety system messages displayed. The contact restarted the vehicle and the vehicle resumed normal operation. Several days later the failure returned, and the contact called and made the dealer aware of the failure. The contact was informed that pests might have entered the vehicle and the contact was advised to have the vehicle cleaned. The contact stated while driving 70 MPH, the vehicle shut off as the previous warning messages displayed. Additionally, the engine off message was displayed. The contact pulled off to the shoulder of the highway and restarted the vehicle; however, the failure persisted after the vehicle was restarted. The manufacturer was notified of the failure and the contact was referred to a dealer. The contact took the vehicle to a local dealer where a code reader determined that there was a defect with the front radar. The failure persisted and the vehicle was taken to Auto Express Kia (9090 Peach St, Waterford, PA 16441). The dealer was unable to diagnose the failure and the vehicle remained with the dealer. The vehicle was not repaired. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533932July 23, 2023
VISIBILITY/WIPER
Windshield seemed to crack spontaneously with only 4000 miles. I don’t see an obvious impact area from where something hit the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533825July 22, 2023
UNKNOWN OR OTHER
Driving on interstate with sunroof closed/not in use. Entire sunroof glass shattered suddenly. No rocks or flying debris were visualized flying toward my vehicle before the glass shattered. The glass just seemed to shatter without impact from debris.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531932July 12, 2023
VISIBILITY:WINDSHIELD, UNKNOWN OR OTHER
Without any other vehicles driving in front, a small crack appeared on the edge of the driver’s side of my brand new 2023 Kia Telluride windshield. Looks like a small rock may have hit, but there were no cars to throw the rock. The windshield immediately cracked across to the middle of the passenger seat. The crack has a large gap where dust has started collecting. The glass is not very thick, and the crack is visibly deep. This happened within a month and a half of owning the brand new vehicle. I have read many complaints about the same or similar issues regarding Telluride windshields
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531258July 10, 2023
VISIBILITY/WIPER
Small Windshield crack was unable to be repaired , spread less the 2000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531182July 9, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
On our new 2023 Kia Telluride with less than 1500 miles, the windshield cracked from the bottom drivers side across the windshield to the passenger side. The glass is measurably thinner than any other windshield I've ever seen before. Our safety was put at risk because we didn't know if the windshield was going to cave in on us or not - you could see how thin the glass is. We were not able to get in contact with our dealership. They did not return calls. We reported to Kia. Kia has had windshield recalls for this same exact problem for the 2020 model year of Telluride. We feel we are experiencing the same issues with cracking windshields - and very thin glass. Kia told us we had to replace the windshield with OEM glass ($800 more) or our warranty would be void. We had to replace it with Safelite Glass - and OEM - for a total of $1335 - on a brand new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530355July 4, 2023
VISIBILITY/WIPER
While driving approximately 15 MPH, the windshield cracked. Nothing hit the windshield, it just split.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529958July 2, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On two separate occasions within 2 weeks of each other, I lost complete power of my new 2023 Kia Telluride while driving. The first incident occurred on June 22nd, 2023 with only 2000 miles on the car I received a message of an issue with the Engine Control System, along with the Battery warning light and Check Engine Light. Shortly afterwards the entire display panel started transmitting every error message on the screen while I was driving. As I was turning left at an intersection onto a lesser busy street, I started to lose power steering and lost complete power as I pulled my car to the side of the road. The second incident occurred while on vacation with my family on July 1st, 2023 with approx 2600 miles. The dashboard displayed the same Engine Control System message along with the Battery warning light and Check Engine Light. Shortly thereafter all of the error messages displayed on the display screen and as we pulled over to the side of the road, we lost complete power. The car was serviced by Kia Schaumburg on 06/27/2023 and I was told the electronics module was causing the issue and had to be reset and the problem was corrected. The safety of myself and my family is put at risk both times. The first time the car started losing power steering while turning which could have resulted in a collision. The second time, my family was stranded while on vacation in a semi-remote location. In both cases the car lost full power within minutes of pulling over and not even the hazards would work, putting us at risk of collision by passing traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529332June 28, 2023
VISIBILITY/WIPER
Windshield cracked without any impact or signs of impact to window. Crack continues to get longer without any movement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528820June 26, 2023
SEAT BELTS
Second row drivers side captains chair seat belt buckle assembly has been broken side March 2023. Vehicle is brand new 2023 Kia Telluride. Captain's chair has been unusable since sealt belt does not latch (click into place) which is a major safety hazard. Kia claims part is on Nationwide backorder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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