Kia Telluride Service Bulletins (2020)
152 manufacturer communications on file.
- January 29, 2020•Document ID: 10170906Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- PI2001_TSB
- Date Added:
- February 3, 2020
- Manufacturer:
- KIA
SummaryProduct Improvement Campaign (PI2001) - TSB - LIGHT EMITTING DIODE (LED) HEADLAMP AIM INSPECTION AND ADJUSTMENT - This bulletin provides the procedure to inspect and, if necessary, adjust the headlamp aim on some 2020MY Kia Telluride (ON) vehicles equipped with Light Emitting Diode (LED) headlamps produced from September 9, 2019 through December 14, 2019. The Insurance Institute for Highway Safety (IIHS) is a well-known organization that conducts supplemental testing to evaluate certain aspects of vehicle performance. As a result of such testing, Kia and IIHS have determined that improvements could be made to adjust headlamp aim to improve the focus and reduce glare from the headlamps to oncoming traffic.
Associated Products (1)Associated Documents - January 28, 2020•Document ID: 10170905Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- PI2001_QA
- Date Added:
- February 3, 2020
- Manufacturer:
- KIA
SummaryProduct Improvement Campaign (PI2001) - QUESTIONS AND ANSWERS, 2020 MY KIA TELLURIDE LED HEADLAMP ADJUSTMENT
Associated Products (1)Associated Documents - January 28, 2020•Document ID: 10170903Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- PI2001_DSM
- Date Added:
- February 3, 2020
- Manufacturer:
- KIA
SummaryProduct Improvement Campaign (PI2001) - Dealer Service Managers Memo - Kia Motors America, Inc. is conducting a Product Improvement Campaign to adjust the headlamp aim on certain 2020 MY Telluride vehicles, manufactured from September 9, 2019 through December 14, 2019, to more precisely focus the headlamps on the correct position on the roadway and reduce the glare from the headlamps to oncoming traffic.
Associated Products (1)Associated Documents - January 28, 2020•Document ID: 10170902Service Bulletin/Repair InstructionsEQUIPMENT; EXTERIOR LIGHTING
- Mfr Comm. #:
- PI2001_DP
- Date Added:
- February 3, 2020
- Manufacturer:
- KIA
SummaryProduct Improvement Campaign (PI2001) - Dealer Principal Memo - Kia Motors America, Inc. is conducting a Product Improvement Campaign to adjust the headlamp aim on certain 2020 MY Telluride vehicles, manufactured from September 9, 2019 through December 14, 2019, to more precisely focus the headlamps on the correct position on the roadway and reduce the glare from the headlamps to oncoming traffic.
Associated Products (1)Associated Documents - January 17, 2020•Document ID: 10170779Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB_ENG213
- Date Added:
- February 4, 2020
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC20) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting.
Associated Products (11)Associated Documents - January 16, 2020•Document ID: 10170771Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- TSB_BOD196_R1
- Date Added:
- February 4, 2020
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2ND ROW SEAT EASY ENTRY CABLE INSPECTION AND REPAIR (SA406) - This bulletin has been revised to include additional information. This bulletin provides information on how to inspect and repair the 2nd row easy entry cable on some 2020MY Telluride (ON) equipped with captain chairs or bench seat option, produced between June 03, 2019 through July 31, 2019, which may exhibit normal seat folding, but no forward sliding operation when pressing the easy entry button due to the seat release cable not properly secured to the retaining bracket. To repair this concern, follow the procedure outlined in this bulletin.
Associated Products (1)Associated Documents - January 10, 2020•Document ID: 10170777Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SC183_OWNR
- Date Added:
- February 3, 2020
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN (SC183) - OWNER LETTER - Kia Motors America (KMA) has identified a typographical error regarding the "maximum tongue weight" towing specification in the 2020 MY Telluride Owner's Manual. In addition, Kia has identified certain second row seat related information that may be missing from your owner's manual. kia provided the owners with two stickers, one corrects the maximum tongue weight, and the second is a Warning regarding adjusting the second row seat while the vehicle is in motion or the seat is occupied.
Associated Products (1)Associated Documents - January 9, 2020•Document ID: 10170770Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SEATS
- Mfr Comm. #:
- SC183_TSB
- Date Added:
- February 3, 2020
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN (SC183) - TECHNICAL SERVICE BULLETIN: TELLURIDE OWNER'S MANUAL UPDATES - This bulletin provides information to (1) correct a typographical error on the Maximum Tongue Weight, and (2) add a Warning label to the manual regarding the adjustment of the 2nd row seat while the vehicle is in motion or the seat is occupied on some 2020MY Telluride (ON) vehicles produced from January 10, 2019 through October 29, 2019.
Associated Products (1)Associated Documents - January 9, 2020•Document ID: 10170769Service Bulletin/Repair InstructionsSEATS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TRAILER HITCHES
- Mfr Comm. #:
- SC183_QA
- Date Added:
- February 3, 2020
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN (SC183) - QUESTIONS AND ANSWERS - 2020 MY TELLURIDE OWNERâS MANUAL INFORMATION UPDATES
Associated Products (1)Associated Documents - January 9, 2020•Document ID: 10170768Service Bulletin/Repair InstructionsTRAILER HITCHES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SEATS
- Mfr Comm. #:
- SC183_DPSM
- Date Added:
- February 3, 2020
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN (SC183) - DEALER PARTS AND SERVICE MANAGER MEMO - Kia Motors America (KMA) has identified a typographical error regarding the "maximum tongue weight" towing specification in the 2020 MY Telluride OwnerâÂÂs Manual. The ownerâÂÂs manual incorrectly identifies that the maximum tongue weight when towing a trailer is 351 lbs. However, the correct maximum tongue weight is 500 lbs. In addition, Kia has found that some manuals may be missing a warning pertaining to the adjustment of the 2nd row seat with the walk-in switch or strap while the vehicle is moving or when the seat is occupied.
Associated Products (1)Associated Documents - January 9, 2020•Document ID: 10170767Service Bulletin/Repair InstructionsTRAILER HITCHES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SEATS
- Mfr Comm. #:
- SC183_DP
- Date Added:
- February 3, 2020
- Manufacturer:
- KIA
SummaryVOLUNTARY SERVICE CAMPAIGN (SC183) - DEALER PRINCIPAL MEMO - Kia Motors America (KMA) has identified a typographical error regarding the maximum tongue weight towing specification in the 2020 MY Telluride Owner's Manual. The owner's manual incorrectly identifies that the maximum tongue weight when towing a trailer is 351 lbs. However, the correct maximum tongue weight is 500 lbs. In addition, Kia has found that some manuals may be missing a warning pertaining to the adjustment of the 2nd row seat with the walk-in switch or strap while the vehicle is moving or when the seat is occupied.
Associated Products (1)Associated Documents - December 23, 2019•Document ID: 10169697Service Bulletin/Repair InstructionsSEATS; EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- PS641
- Date Added:
- January 4, 2020
- Manufacturer:
- KIA
SummaryPITSTOP 641: TELLURIDE SEAT SWITCH STICKING - This bulletin provides information regarding the front driver and/or passenger seat adjusting switch sticking on some 2020 MY Telluride (ON) vehicles. A sticking seat switch may be caused by insufficient clearance between the seat switch and side seat shield cover, and/or a broken/damaged cover. In some cases, removal and re-installation of the side seat shield cover or replacement may be required to address the concern.
Associated Products (1)Associated Documents - December 13, 2019•Document ID: 10169710Service Bulletin/Repair InstructionsEQUIPMENT; VISIBILITY; STRUCTURE; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- TSB_BOD200_R1
- Date Added:
- January 4, 2020
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR DOOR WINDOW CURTAIN HOOK INSPECTION AND/OR REPLACEMENT (SA410) - THIS BULLETIN HAS BEEN REVISED TO INCLUDE ADDITIONAL INFORMATION. This bulletin provides the procedure to replace the rear door window curtain hooks on some 2020MY Telluride (ON) vehicles produced from June 1, 2019 through November 6, 2019, which may exhibit the rear door window curtain falling down or unable to latch due to the curtain hook(s) coming loose and/or detaching from the door frame.
Associated Products (1)Associated Documents - December 11, 2019•Document ID: 10169709Service Bulletin/Repair InstructionsVISIBILITY; STRUCTURE; EQUIPMENT; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- TSB_BOD200
- Date Added:
- January 4, 2020
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR DOOR WINDOW CURTAIN HOOK INSPECTION AND/OR REPLACEMENT (SA410) - This bulletin provides the procedure to replace the rear door window curtain hooks on some 2020MY Telluride (ON) vehicles produced from June 1, 2019 through November 6, 2019, which may exhibit the rear door window curtain falling down or unable to latch due to the curtain hook(s) coming loose and/or detaching from the door frame.
Associated Products (1)Associated Documents - November 14, 2019•Document ID: 10168848Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- TSBBOD193
- Date Added:
- December 9, 2019
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CROSS BAR KEY COVER SERVICE PART/REPLACEMENT - This bulletin provides the procedure to replace the roof cross bar key covers on some 2020MY Telluride (ON) vehicles, which may exhibit the cross bar key cover(s) falling off or noise while driving. Follow the procedure outlined in this bulletin to replace the four (4) cross bar key covers.
Associated Products (1)Associated Documents - November 4, 2019•Document ID: 10168564Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- CS9991_OWNR
- Date Added:
- December 9, 2019
- Manufacturer:
- KIA
SummaryLetter to Kia Telluride owners advising them that as part of our ongoing monitoring of Telluride performance, we have identified that in some instances, customers have reported windshield chipping followed by extensive cracking within a short period of time, thereby preventing repair of the chip. The Telluride vehicle's 2020 warranty specifically excludes coverage for broken, chipped, scratched or damaged window glass due to outside influence. However, as a valued customer, Kia would like to provide repair support should you encounter the issue described above.
Associated Products (1)Associated Documents - November 1, 2019•Document ID: 10168561Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- CS9991_DSM
- Date Added:
- December 9, 2019
- Manufacturer:
- KIA
SummaryThis document is the notice to Kia Dealer Service Managers announcing the launch of a Customer Satisfaction Initiative for all Telluride customers on 11/1/2019. As part of the ongoing monitoring of Telluride performance, we have identified that in some instances, customers have reported windshield chipping followed by extensive cracking within a short period of time, preventing repair of the chip. Although the vehicle's warranty specifically excludes warranty coverage for broken, chipped, scratched or damaged window glass due to outside influence, KMA would like to provide Telluride customers with goodwill repair support should they encounter the issue while we continue to investigate. Dealers are asked to replace an affected Telluride customer's windshield under goodwill following inspection to confirm the condition (chip due to impact from road debris and windshield cracking preventing repair). KMA will also reimburse customers for out-of-pocket expense previously incurred due to this issue (instructions included in the owner notification letter).
Associated Products (1)Associated Documents - October 31, 2019•Document ID: 10167277Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- TSB_BOD196
- Date Added:
- November 7, 2019
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2ND ROW SEAT EASY ENTRY CABLE INSPECTION AND REPAIR (SA406) - This bulletin provides information on how to inspect and repair the 2nd row easy entry cable on some 2020MY Telluride (ON) equipped with captain chairs, produced between June 03, 2019 through July 31, 2019, which may exhibit normal seat folding, but no forward sliding operation when pressing the easy entry button due to the seat release cable not properly secured to the retaining bracket.
Associated Products (1)Associated Documents - October 30, 2019•Document ID: 10167298Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSBELE190
- Date Added:
- November 7, 2019
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN TSBELE190: SERVICE ACTION: AVN 5 WIDE SOFTWARE UPDATE VOICE RECOGNITION ISSUE (SA405) - This bulletin provides the procedure for updating the AVN 5 WIDE software on some 2020MY Telluride (ON) produced from January 9, 2019 through September 16, 2019 and Soul (SK3) vehicles produced from November 22, 2018 through September 19, 2019, which may experience inoperative voice recognition when setting a destination
Associated Products (2)Associated Documents - October 24, 2019•Document ID: 10167237Service Bulletin/Repair InstructionsTRAILER HITCHES; EQUIPMENT
- Mfr Comm. #:
- PS637
- Date Added:
- November 7, 2019
- Manufacturer:
- KIA
SummaryPITSTOP: TELLURIDE MAXIMUM TOWING TONGUE WEIGHT UPDATE- Kia Motors America (KMA) has identified a typographical error on page 5-148 of the 2020MY Telluride OwnerâÂÂs Manual regarding maximum tongue weight capacity. The manual incorrectly identifies that the maximum tongue weight capacity is 351 lbs. However, the correct tongue weight capacity is 500 lbs
Associated Products (1)Associated Documents