Kia Rondo Complaints (2009)

72 consumer complaints on file.

#11103780June 25, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2009 KIA RONDO. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO A PARKED VEHICLE ON THE SIDE OF THE ROAD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE CHEST AND RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE CONTACT CALLED SOUTHWEST KIA-ROCKWALL AT(469) 402-2900 (LOCATED AT 1790 I-30 FRONTAGE RD, ROCKWALL, TX 75087) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11099084May 31, 2018
VEHICLE SPEED CONTROL
MY CRUISE CONTROL BUTTONS ARE NOT SETTING PROPERLY.WILL NOT SET PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096594May 17, 2018
STEERING, UNKNOWN OR OTHER
ON THREE OCCASIONS WITHIN THE PAST TWELVE MONTHS, I HAVE COMPLETELY LOST POWER STEERING WHILE DRIVING. THE WHEEL BECOMES ALMOST UNMOVABLE (I AM A STRONG, ADULT MALE). ON ONE OF THESE OCCASIONS, THE WEATHER WAS DAMP AND THE ENGINE ALSO STALLED. FORTUNATELY I WAS ABLE TO MUSCLE AND COAST THE CAR ONTO THE SHOULDER WHERE I WAS ABLE TO RESTART THE CAR AND DRIVE AWAY. ON THE REMAINING TWO OCCASIONS I WAS DRIVING AT 65 MPH ON THE INTERSTATE WHEN THE POWER STEERING CEASED TO WORK. TERRIFYING AND DEADLY. LATEST EVENT WAS MAY 9, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081001March 23, 2018
AIR BAGS
MY SON & HIS FRIEND WERE HIT ON THE PASSENGER SIDE BY A YOUNG MAN WHO INTENTIONALLY RAN A RED LIGHT. HE HID MY SON SO HARD THAT OUR 2009 KIA RONDO FLIPPED 3 TIMES AND NOT ONE OF THE DRIVER SIDE AIRBAGS DEPLOYED. THEY DID DEPLOY ON THE PASSENGER SIDE ONLY. THE CAR HAS SINCE BEEN DESTROYED BY THE INSURANCE COMPANY, HOWEVER I STILL HAVE PICTURES. I THINK THIS SHOULD BE CHECKED IN OTHER RONDOS SO NO ONE ELSE HAS TO ENDURE WHAT MY SON WHO WAS DRIVING DID. AS YOU CAN SEE FROM THE PICTURE THAT ALTHOUGH THE PASSENGER AIR BAGS DEPLOYED, THE STEERING WHEEL IN IN TACT AND NONE OF THE DRIVER SIDE AIR BAGS DEPLOYED. SEEMS IMPOSSIBLE SINCE THE CAR FLIPPED OVER 3 TIMES. HE WAS DRIVING ON A CITY STREET.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11034492October 19, 2017
ENGINE, STEERING
TL* THE CONTACT OWNS A 2009 KIA RONDO. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED AND THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND IT RETURNED TO NORMAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030756October 1, 2017
SERVICE BRAKES, STEERING
ANY TIME THERE IS WATER ON THE ROAD MY CAR LOSES STEERING AND BRAKING CAPABILITIES. DOESN'T MATER IF IT IS A SMALL PUDDLE OR A LARGE ONE. INSTRUMENT PANEL LIGHTS COME ON AND A LOUD SQUEALING NOISE HAPPENS. I TOOK THE CAR TO BE LOOKED AT AND THEY SAID THE SHIELD IS IN PLACE AND THIS SHOULDN'T BE HAPPENING. I BOUGHT THE CAR IN 2010 AND IT STARTED DOING THIS IN 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022875September 12, 2017
STEERING
WHEN IT IS RAINING AND IT SEEM IT ONLY HAPPENS WHEN MY FRONT PASSENGER SIDE TIRE GETS WET FROM PUDDLES IN THE ROADWAY. THE BATTERY LIGHT AND AIRBAG LIGHT COMES ON AND THE POWER STEERING GOES OUT. MY CAR DOES NOT STALL AND AFTER PUMPING THE BRAKE SOME TO DRY OUT THE BRAKE THEN THE LIGHTS GO OUT ON THE DASH AND I GET THE POWER STEERING BACK. FROM THIS LIST OF OTHER HAVING THE VERY SAME ISSUE KIA NEEDS TO ADDRESS THIS. THIS JUST STARTED WITHIN THE PAST 9 MONTHS AND I HAVE HAD THE CAR SINCE 2010. KIA CAN'T KEEP IGNORING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010482July 25, 2017
STEERING
MULTIPLE OCCURRENCES OF POWER STEERING CUTS OUT IN WET CONDITIONS WITH BATTERY LIGHT AND ANOTHER LIGHT ILLUMINATING. ONCE THE LIGHTS GO OFF, POWER STEERING IS REGAINED. IT IS MY DAUGHTERS CAR AND NOW WE I DON'T LET HER DRIVE WHEN IT RAINS OR IF IT IS WET OUT. KIA STATES THERE IS NO RECALL OR TSB FOR WHAT I AM EXPERIENCING. HOW IS THIS NOT A SAFETY CONCERN? EACH OCCURRENCE THE CAR HAS TO BE STOPPED AND AT HIGHWAY SPEEDS THIS HAS ALMOST CAUSED A CRASH MULTIPLE TIMES. WHEN MAKING A TURN HAVE TO SLAM ON BREAKS TO THE STOP TO REGAIN HEADING CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004311July 11, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 KIA RONDO. THE CONTACT STATED THAT THE FUEL PUMP FAILED TO PUMP FUEL TO THE ENGINE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (GRIECO HONDA LOCATED AT 1880 HARTFORD AVE, JOHNSTON, RI 02919; (877) 428-5614) WHERE IT WAS DIAGNOSED THAT THE ENTIRE FUEL PUMP UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995147June 14, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEAD LAMPS, FOG LAMPS, AND BLINKERS WON'T TURN ON. WE CHANGED THE BULBS THINKING THEY HAD BLOWN. THE LIGHTS WOULDN'T COME ON WHEN CAR WAS RESTARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969278March 29, 2017
AIR BAGS
MY AIRBAG LIGHT HAS COME ON AND I HAVE NOT BEEN IN ANY ACCIDENT AND I AM TAKING IT TO TO THE DEALER. WHY IT SHOULD GO ON I DON'T KNOW. THERE HAS BEEN NO REASON FOR THIS ISSUE TO TAKE PLACE. IT ALL HAPPENED YESTERDAY, I PUT MY SEAT BELT ON AND STARTED MY CAR AND THE AIRBAG LIGHT KEPT GO ON AND OFF AND NOW IS STAYING ON WHEN THE CAR IS IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966437March 17, 2017
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING 65 MPH ON FREEWAY SUDDENLY LOSES COMPRESSION TO ZERO MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959925March 10, 2017
AIR BAGS
JUST LIKE THE RECALL OF 07-08 RONDO MODELS MY AIR BAG LIGHT HAS COME ON AND FAILS TO RESET. I BELIEVE THE RECALL SHOULD BE EXTENDED. LIGHT CAME ON WHILE CAR WAS STATIONARY AND STARTED FOR A TRIP TO THE STORE.NO PHOTO THE AIRBAG LIGHT COMES ON EACH TIME THE CAR IS STARTED. THERE IS NO AIRBAG ERROR CODE STORED IN THE COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957452February 27, 2017
STEERING
MULTIPLE TIMES DURING HEAVY RAIN MY CAR WOULD LOOSE POWER STEERING. THE BATTERY AND EMERGENCY BREAK LIGHTS WOULD COME ON. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR (EL CAJON, CA) AND THEY SAID EVERYTHING WAS FINE. THIS TYPICALLY HAPPENED WHEN TURNING OR DRIVING THROUGH LARGE PUDDLES. STEERING SHAFT WOULD LOCK UP AND ON OCCASION A HIGH PITCHED SQUEALING SOUND COULD BE HEARD. VERY UNSAFE AND VERY SCARY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943996January 9, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
COMPLAINT: I'VE HAD MY CAR A LITTLE UNDER 2 YEARS, AND I CONTINUOUSLY HAVE A PROBLEM WITH THE BRAKES AND STEERING. I'VE GOTTEN MY BRAKES FIXED AT LEAST 4-5 TIMES SINCE I HAD THE VEHICLE. IT DOES NOT DRIVE OR BRAKE CORRECTLY WHEN COLD BUT MOSTLY WHEN IT'S RAINING OR WET OUTSIDE. I DON'T KNOW WHAT TO DO ABOUT THIS ISSUE. I'M AFRAID OF MY OWN VEHICLE WHEN DRIVING IN RAIN, PUDDLES, ETC. BECAUSE IT DOESN'T STOP WITH URGENCY OR STAY IN CONTROL WHEN I GO OVER EVEN SMALL PUDDLES. ( I DON'T HAVE AN EXACT DATE, I JUST KNOW IT'S HAPPENED MULTIPLEEEE TIMES WHILE DRIVING) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927818November 25, 2016
ELECTRICAL SYSTEM
WHEN DRIVING THE CARE IN WET CONDITIONS, CAR EITHER LOOSES POWER OR DIES WHEN RIGHT FRONT WHEEL HITS A WATER PUDDLE. EVEN SMALL PUDDLES CAUSE CAR TO LOOSE POWER. PROBLEM SEEMS TO BE THAT WATER GETS ON THE BELT VERY EASILY. HAVING THE BELTS TENSIONERS TIGHTENED HELPS SOME, BUT DOES NOT ELIMINATE THE PROBLEM. I LIVE IN OREGON AND THIS PROBLEM HAPPENS QUITE FREQUENTLY. 2009 KIA RONDO LX WITH 4 CYLINDER ENGINE. EITHER ROAD, HIGHWAY OR BACK ROADS, WATER PUDDLES RESULT IN PROBLEMS. NOTE: THIS IS NOT DRIVING THROUGH HIGH WATER ERRORS, EVEN 1 TO 2 INCH PUDDLES WILL DO IT. CONTINUOUS PROBLEM OVER THE 5 YEARS WE HAVE OWNED THE CAR. ALSO SPEED DOES NOT SEEM TO BE MUCH OF AN INFLUENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914141October 5, 2016
SEAT BELTS
THE 3RD ROW SEAT BELT BUCKLES (BOTH OF THEM) HAVE BROKEN/FELL APART AND ARE NO LONGER USABLE. THE SEAT BELTS ARE NOT ABLE TO BE CLICKED/LOCKED AND CREATE AN UNSAFE ENVIRONMENT FOR ALL OCCUPANTS IN THE VEHICLE. I NOTICED THEY BOTH BROKE WHEN I WENT TO BUCKLE IN MY KIDS. THE MIDDLE SEAT BELT IN THE 2ND ROW ALSO HAS LOCKED UP AND RETRACTED AND WILL NOT UNLOCK/RELEASE AND IS UNABLE TO BE USED. IF SOMEONE WAS BUCKLED IN THAT POSITION, THE SEAT BELT WOULD HAVE TO BE CUT OFF TO BE REMOVED FROM THE PERSON. IT WOULD PREVENT REMOVAL OF OCCUPANT IN CASE OF AN EMERGENCY. I NOTICED THAT THE SEAT BELT WILL NOT RELEASE WHEN I WAS CLEANING MY VEHICLE. I CONTACTED KIA MOTORS AMERICA VIA SOCIAL MEDIA AND AN AGENT OF KIA CONTACTED ME BACK AND SAID THAT I COULD TAKE IT TO A KIA SHOP AND HAVE THEM CHECK THEM OUT AND IF I WANTED TO, PRICE OUT THE REPLACEMENT BUCKLES AND SEAT BELT AND REPLACE THEM MYSELF BUT JUST MAKE SURE TO USE OEM KIA PARTS. OFFERED NO REAL SOLUTION ON KIA'S BEHALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903669September 5, 2016
STEERING
2009 KIA RONDO - 115,000 MILES. FOR THE PAST 2-3 MONTHS, THE STEERING LOCKS UP WHEN I GO THROUGH RAIN PUDDLES, FIRST MAKING A LOUD NOISE UNDERNEATH, THEN LOOSING POWER. TWO LIGHTS APPEAR ON THE DASHBOARD. I HAVE FOUND IF I TURN OFF THE AIR CONDITIONER, THE PROBLEM CORRECTS ITSELF. THIS HAS TO BE ASSOCIATED WITH THE AIR CONDITIONER OR AIR COMPRESSOR. WE JUST WENT THROUGH TROPICAL STORM HERMINE AND THIS WAS A CONSTANT PROBLEM. SOMETHING NEEDS TO BE DONE BY THE DEALER - SUCH AS A RECALL TO GET THIS FIXED BEFORE THE CAR CRASHES AND I HAVE NO CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897799August 22, 2016
FUEL/PROPULSION SYSTEM
THE GAS IS BEING SUCKED DOWN SO FAST THAT I'M ONLY GETTING 6 MILES TO A HALF A TANK OF GAS. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS CAR AND YET KIA SAYS THEY ARE UNAWARE OF ANY PROBLEMS RELATED TO THIS MODEL OR YEAR. THE MECHANICS HAVE BEEN UNABLE TO FIND THE CAUSE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824658February 6, 2016
AIR BAGS, STEERING
SINCE I PURCHASED THE CAR AT THE KIA DEALERSHIP IN NC - IT WAS RAINING AND I DROVER OVER A PUDDLE OF WATER, I WAS MAKING A RIGHT TURN IN THE PROCESS AND ALL LIGHTS TURNED ON ON DASH - IT SLOWED MY CAR DOWN ALMOST TURNED OFF. AIRBAG LIGHT TURNED ON (STILL ON). CAR TURNED BACK ON BUT EVERYTIME IT RAINS - I AM AFRAID BECAUSE MY CAR STALLS AND IT STOPS DEPENDING ON THE AMOUNT OF WATER. THIS IS DANGEROUS ESPECIALLY IF I AM ON THE HIGHWAY. I CALLED THE KIA SHOP AND THEY FIND NOTHING WRONG WITH MY CAR AND I HAVE TO PAY TO GET THE AIRBAG LIGHT FIXED. I DON'T THINK I SHOULD PAY FOR SOMETHING THAT I DID NOT BREAK. SINCE I HAVE HAD MY CAR - IT HAS DONE THE ABOVE AT LEAST 4 TIMES AND THE AIRBAG LIGHT IS STILL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Rondo