Kia Rio Complaints (2016)

79 consumer complaints on file.

#11583545April 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582310April 11, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580909April 3, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580747April 2, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580535April 1, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
The HECu fuse recall has been over six months with no remedy. I called NHTSA two weeks ago and was told by a representative that the manufacturers (both Kia and Hyundai) stated that the remedy would be posted, and available at the dealerships by the end of last month (March). I would like to escalate my complaint. This is a serious safety concern, and on top of that my vehicle is now more likely to be stolen since it must be kept outside (Kia Boys). I'm a fairly patient person, but this has really gotten me sideways. If you could let me know how I can formally file a complaint I would appreciate it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580146March 29, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573148February 21, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568969January 31, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567926January 26, 2024
ENGINE, ELECTRICAL SYSTEM
I stayed on top of oil changes and engine continued to burn an excessive amount of oil in between oil changes. No leak was found after having 3 different inspections. I was told this is a common problem with Kia engines from multiple Kia owners, mechanics, and oil change technicians. Despite this, I made sure I always had oil in it and kept up with the changes. Suddenly, while driving on the interstate, the engine completely failed. I had it towed to a mechanic where it was determined internal engine failure if some sort. My car only had 83,000 miles on it when this happened. Due to me being the second owner, ( I bought the cat at 14,000 miles) I was unable to receive the 100,000 miles power train warranty. I called my local Kia dealership to see if there was anything they could do and was told “engines fail all the time” and that there is nothing they can do.Replacing the engine is more than the car is worth. For the engine to fail out of nowhere with no warning (this was the first time any sort of light came on my dash) after spending time and money on upkeep, is unacceptable. It is also completely unsafe. After some researching, I see that this is a very common issue with kia engines and Kia failed to notify me about obsessive oil consumption and the their faulty motors. Over $400 dollars in mechanic fees and over $300 in towing fees to determine all of this and I am out of a car. Getting a new engine or even fixing whatever internal component it is would be way more than what my car is worth with it running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568073January 26, 2024
STEERING, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2016 Kia RIO LX . The contact stated while driving 15 MPH, the contact could not see and it was difficult to steer the wheel causing the vehicle to slide into a ditch. The contact stated the Tire Pressure Monitoring System and Anti-lock Brake light was illuminated. The contact was able to drive the vehicle out of the ditch to the residence and later to the dealer. There was no physical injuries, however the contact sustain emotional trauma. The police was not called. The dealer stated the Steering Angle Sensor had a dtc1259 code . The vehicle was repaired, replacing the subframe and the control driver front lower control arm. The manufacturer was not made aware of the issue yet. The approximate failure mileage was 45,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11567493January 24, 2024
ENGINE
KIA has failed to remedy the HECU Engine Compartment Fire recall (NHTSA campaign number 23V652000) in a timely manner. The issue has been known since September 2023, Vehicle owners were notified in November, and no further information has been given on the status of the recall. *NOTE* Apologies if this is not the correct form. The recall notice mentions a form where recall issues can be reported but there is no information on where to find it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566506January 19, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565537January 15, 2024
UNKNOWN OR OTHER
A recall notice (NHTSA recall # 23V652) was issued on 14Nov23 where the HECU may experience an electrical short circuit, which in turn can result in a car fire. To this date, the remedy part is not available. If I'm not mistaken, car fires can be a serious issue, therefore, I am reporting the delay in availability of this part. I also want to inform you that the telephone number referenced on this website and the recall notice to file a complaint (888-327-4236) is invalid and that this website and number should be updated with the correct phone number.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11562571December 29, 2023
ENGINE
Was told that my car was consuming too much oil and I’ve been doing oil consumption test for the past year I even did the chemical that was run through my motor which I had to pay for and it was over $800 I feel like they’re giving me the runaround one of the employees at Dick Hanna Kia also told me at one point that I could actually replace the motor myself but my car is still under warranty at 92,000 miles. I just want it resolved either they replaced my motor or do something I have two more oil consumption test and then at that point they will send the information to Dick Hanna Kia dealerships or wherever they send it and then tell me what to do next actually getting frustrated. I have to go every 1000 miles and it takes time out of my day to do this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561542December 22, 2023
ENGINE
The contact owns a 2016 Kia Rio. The contact stated that there was an abnormal odor in the vehicle. While driving at an undisclosed speed, the vehicle slowed down and stalled. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 126,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560243December 15, 2023
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The approximate failure mileage was 60,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557899December 1, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557410November 29, 2023
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
I was driving down the road and suddenly my check engine light starts flashing and the vehicle starts surging. I pull over and shut the car off. I get outside to the hood to open it, as there is steam coming out, and as I put my hand on the hood release, a fire erupts from the engine going over my windshield and driver window. Burning my entire car and $2500 worth of belongings to the ground.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11557447November 29, 2023
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
My trunk latch wasn't working. I couldn't close my trunk. I contact Kia service and since I still have a platinum warranty with them, asked them if they could repair it free of charge. They said no. So I had to use tape to keep the trunk shut which kept getting wet from the rain while I had to wait for my kia truck latch part to arrive through mail so my husband could install it. I am not sure if this was right before they knew of the issue or not, but I feel like I deserve a refund for the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556929November 27, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2016 Kia Rio. The contact stated that while attempting to accelerate, the vehicle failed to respond as needed. The accelerator pedal was depressed, but the vehicle was slow to respond. There were no warning lights illuminated. The vehicle was taken to several independent mechanics, who were unable to identify the cause of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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