Kia Rio Complaints (2014)

52 consumer complaints on file.

#11473317July 11, 2022
ENGINE
While driving the car caught fire. A Cause & Origin inspection was performed and there is a hole in the engine block consistent with other known KIA recalls. Georgia Farm Bureau insurance claim number PA000000314316
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11434092September 23, 2021
AIR BAGS
The contact owns a 2014 Kia Rio. The contact stated that the vehicle was consuming approximately 1/2 to 1 quart of oil per day. The air bag and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic who informed the contact the catalytic convertor was not operating as designed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430119August 23, 2021
ENGINE
The contact owns a 2014 Kia Rio. The contact stated that while driving at various speeds, an abnormal knocking noise would emit from the engine. The contact stated that she was uncertain if any warning lights had appeared on the instrument panel. The contact took the vehicle to an independent mechanic who informed her that there may be a recall on her vehicle. The contact then took the vehicle to a dealer where they informed her that she needed a new engine and diagnosed the vehicle with engine failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423186July 2, 2021
ENGINE, FUEL/PROPULSION SYSTEM
Catalytic converter has failed at 80,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354799September 13, 2020
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING TO TAKE MY DAUGHTER TO WORK AND I NOTICE MY CAR WAS SMOKING UNDER THE HOOD AND I HEARD A POPPING SOUND AND I STARTED TO PULL OVER AND ONCE I DID I REALIZE MY CAR WAS ON FIRE UP UNDER THE HOOD. I HAVE A 2014 KIA RIO
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11329676June 18, 2020
ENGINE
I WAS DRIVING MY 2014 KIA RIO TO WORK AT APPROXIMATELY 7 AM THIS MORNING WITH NO NOTICEABLE PROBLEMS UNTIL HALFWAY TO WORK WHICH WOULD BE APPROX. 30 MILES INTO MY 52 MILE DRIVE. AFTER I MADE A TURN FROM A STOP LIGHT, I NOTICED A WEIRD SMELL AS I DROVE AND DECIDED TO STOP THE VEHICLE AND CHECK IT OUT. 1ST, I GLANCED IN MY REAR VIEW MIRROR, CHECKING FOR ANY OTHER CARS BEFORE I PULLED OVER, THEN EVERYTHING ELSE FOLLOWED SO QUICKLY: SAW SMOKE COMING FROM THE REAR OF MY CAR, IMMEDIATELY HITTING THE BRAKES, WHICH WERE NOT WORKING NOW, SMOKE COMING FROM THE HOOD OF THE ENGINE, USING EMERGENCY BRAKE, AND THE FINALLY COMING TO A STOP WHERE I GOT OUT QUICKLY AS POSSIBLE AS THE ENGINE WAS ENGULFING THE CAR IN FLAMES. I HAVE NO CLUE AS TO WHAT HAS CAUSED THIS. NOTE: THERE WERE NO INDICATIONS, SUCH AS CHECK ENGINE LIGHT, COOLANT TEMP, OR ANY DASH INDICATORS, JUST WEIRD SMELL AND LOSS OF BRAKES. I AM INCLUDING SEVERAL PHOTOS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11233556July 20, 2019
ENGINE
I COMMUTE TO WORK FOR 2-3 HOURS A DAY. ON 12 JULY 2019 I WAS TRAVELING TO WORK ON THE BELTWAY (695 NORTH TOWARD 95 NORTH) AND I HEARD SOMETHING SOUNDING LIKE A HARD POP OR THUMB AND MY CAR STARTED TO SHUT DOWN IN THE MIDDLE OF THE BELTWAY. I WAS ABLE TO GET IT TO THE SHOULDER OF THE ROAD WHERE IT COMPLETELY SHUT OFF AND WOULD NOT START AGAIN. I CALLED A TOWING COMPANY TO HAVE MY CAR TOWED BACK HOME BECAUSE I HAD NO IDEA WHAT WAS GOING ON OR WHAT WAS WRONG. LATER DURING THE WEEK I HAD MY CAR TOWED TO A MECHANIC WHO THEN TOLD ME THE PROBLEM WAS THE ENGINE AND IT HAD TO BE REPLACED. I AM SO FRUSTRATED RIGHT NOW. THIS IS MY ONLY MEANS OF TRANSPORTATION. MY ISSURANCE COMPANY COVERS NOTHING. I HAVE TO PAY FOR TOWINGS, I WILL HAVE TO PAY FOR LABOR AND REPAIRS MYSELF, WHILE STILL MAKING CAR PAYMENTS AND INSURANCE PAYMENTS. THIS IS MORE THAN A SERIOUS BURDEN ON ME. I AM 62 YEARS OLD AND THE STRESS OF THIS WHOLE SITUATION IS BECOMING UNBEARABLE. NO, I DON'T HAVE A HUSBAND, OR CHILDREN OR SIGNIFCANT OTHER TO HELP ME. IT IS ME AND ME ALONE WHO HAS TO COME UP WITH MONEY THAT I DO NOT HAVE. I HAVE BEEN HOME FROM WORK FOR A WEEK, EVER SINCE THIS HAPPENED. I CAN NOT AFFORD TO MISS ANOTHER DAY, BUT I HAVE NO TRANSPORTATION TO GET THERE. WAS THERE A RECALL ON MY CAR FOR ENGINE PROBLEMS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222578June 25, 2019
AIR BAGS, STRUCTURE:BODY
SIDE COLLISON WHILE DRIVING WITH NO DEPLOYMENT OF PASSENGER SIDE AIR BAG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11195298April 9, 2019
ENGINE
MY CAR ENGINE CAUGHT FIRE. THE CAR WAS BURNT. DRIVING TO THE STORE THE CAR BEGAN TO SMOKE AND CAUGHT FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11012202August 1, 2017
SERVICE BRAKES
MANUAL TRANSMISSION SO I SET THE PARKING BRAKE WHENEVER TURNING OFF THE ENGINE. BRAKES STICK DUE TO RUST WHENEVER IT SITS A LONG TIME OR WHEN IT GETS WET DUE TO HEAVY RAIN OR SNOW. VEHICLE IS PARKED. THIS HAPPENS OFTEN. DEALER CAN CLEAN AND OIL BRAKE BUT CANNOT KEEP THIS FROM HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970355April 3, 2017
STRUCTURE:BODY
AFTER EVERY RAIN EVENT, MY VEHICLE EXPERIENCES WATER LEAKS IN TRUNK FROM TOP OF TRUNK AND DRIVER SIDE OF TRUNK. I HAVE BEEN UNSUCCESSFUL (AFTER SEVERAL MONTHS OF TRYING) TO FIND WHERE WATER IS COMING IN AT. VEHICLE WAS STATIONARY. OBVIOUSLY, OVER TIME THE MOISTURE IN THE TRUNK CAN CAUSE DAMAGE TO BRAKE LIGHT/TAIL LIGHT WIRING, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950245February 8, 2017
AIR BAGS, SERVICE BRAKES
UNRESPONSIVE BRAKING AND AIRBAGS HAVE NOT DEPLOYED IN TWO SEPARATE COLLISIONS WHERE I RAN INTO THE BACK OF ANOTHER VEHICLE THAT WAS STOPPED ON CITY STREETS WHERE I WAS DRIVING 25 MPH IN THE FIRST COLLISION AND 35 MPH IN THE SECOND.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10927382November 22, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
WAS HAVING AN ENGINE LIGHT PROBLEM, ENDED UP HAVING THE CATALYTIC CONVERTER REPLACED UNDER WARRANTY. NOW I AM BEING TOLD THAT MY FRONT BRAKES ARE LIKE NEW AND MY REAR BRAKES NEED TO BE REPLACED? I ASKED HOW THIS COULD HAPPEN AND I WAS TOLD IT IS ODD AND NOT LIKELY BUT I NEEDED TO REPLACE THEM. THERE HAS TO BE A MALFUNCTION FORM Y BACK BRAKES TO WEAR DOWN AND NOT HAVE THE FRONT WEAR DOWN AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911199October 3, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 KIA RIO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE IGNITION SWITCH FAILED TO TURN IN ORDER TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INHIBITOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000. ...UPDATED 11/09/16 *BF THE CONSUMER STATED THEY OWNED A SECOND KIA RIO WITH THE SAME DEFECT. UPDATED 09/15/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903853September 6, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 KIA RIO. WHILE DRIVING VARIOUS SPEEDS, A STRONG FUEL ODOR WAS PRESENT IN THE VEHICLE. THE FAILURE WAS PERSISTENT. THE PASSENGER ON MANY OCCASIONS HAD TO BE RUSHED TO THE HOSPITAL DUE TO THE FUEL ODOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876138August 23, 2016
STRUCTURE
2014 KIA RIO. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT PLASTIC GRILL DETERIORATION. *SMD THE CONSUMER STATED THE DETERIORATION WAS CAUSED BY SQUIRRELS BITING THE PLASTIC GRILL. THE DEALER INFORMED THE CONSUMER, IT WAS NOT A MANUFACTURING DEFECT. HOWEVER, THE CONSUMER DISAGREED BY STATING, CHEAP PLASTIC WAS USED. *JB THE CONSUMER REQUESTED AN UPDATED ON THE STATUS OF THE VEHICLE'S INVESTIGATION. UPDATED 04/14/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870663May 24, 2016
STRUCTURE:BODY, ENGINE, POWER TRAIN
I WAS DRIVING DOWN A SUBURBAN STREET WHEN MY CAR ENGINE CAUGHT ON FIRE. I WAS ABLE TO STOP AND GET OUT OF THE CAR SAFELY. ALTHOUGH I HAD PUT THE CAR IN PARK AND USED THE EMERGENCY BRAKE, IT ROLLED DOWN THE STREET UNTIL IT HIT A TELEPHONE POLE, WHICH IT SET ON FIRE. THE FIRE WAS PRIMARILY ON THE DRIVER'S SIDE OF THE CAR. I HAD NO REASON TO EXPECT THIS FIRE TO HAPPEN. A FIREFIGHTER TOLD ME IT SHOULD NOT HAVE HAPPENED, AND TO DO MY DUE DILIGENCE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10870330May 23, 2016
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ON MANY OCCASIONS, SINCE WE PURCHASED THIS 2014 KIA RIO, IT HAS HAD A HORRIBLE, INTENSE ODOR OF GASOLINE THAT IS SO STRONG IT OVERWHELMS ANYONE NEAR IT. IT STARTS AFTER 20-30 MINUTES OF DRIVING. I HAVE TAKEN IT TO THE DEALER 4 OR 5 TIMES AND THE WORKERS CAN NOT FIND ANYTHING WRONG WITH IT. ONE ONE OCCASION, THE MECHANICS CHANGED SOMETHING CALLED THE PURGE CANISTER BUT THE PROBLEM CONTINUES. I READ ON THE NHTSA THAT AT LEAST TWO OTHER CAR OWNERS COMPLAINED OF THE SAME. I HAVE A NEW BORN AND A 7 YEAR OLD AND I NO LONGER FEEL SAFE IN THIS CAR.THE CAR WAS PURCHASED FOR MY DAUGHTER WHO HAS TWO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855178April 12, 2016
AIR BAGS, WHEELS
WAS SIDE SWIPED ON DRIVER SIDE THE CURTAIN AIRBAGS NEVER DEPLOYED AND THE ALUMINUM WHEELS SHATTERED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10790637November 16, 2015
POWER TRAIN
THIS IS NOW MY SECOND COMPLAINT REGARDING MY 2014 KIA RIO, FOR THE SAME ISSUE, HAPPENING WITHIN A SPAN OF TWO WEEKS. THE FIRST INCIDENT OCCURRED ON THUR, 10/29/15. THIS SECOND INCIDENT OCCURRED ON MONDAY, 11/08/15. ONCE AGAIN, MY CAR, WHILE IT WAS RUNNING AND IN PARK, SLIPPED OUT OF GEAR AND INTO DRIVE. THIS TIME, I WAS OUT OF THE VEHICLE FOR UP TO 4 MINUTES (INSIDE OF A DISABLED CUSTOMERS HOUSE, OUT OF SIGHT FROM TH VEHICLE). I RETURNED TO FIND MY CAR IN DRIVE. LUCKILY, AFFTER THE 10/129 INCIDENT WHERE IT SLIPPED OUT OF GEAR, I HAVE EITHER BEEN SHUTTING MY VEHICLE OFF (I TRY NOT TO BECAUSE OF WEAR AND TEAR ON THE STARTER) OR I USE THE EMERGENCY BRAKE. LUCKILY, I USED THE E-BRAKE ON 11/08, OR ELSE IT WOULD HAVE CRASHED INTO ANOTHER CAR. (THE 10/29 INCIDENT, MY CAR SLIPPED OUT OF GEAR, KNOCKED ME TO THE GROUND RAN ME OVER--INJURING ME AND CRASHED INTO A PARKED VEHICLE. AFTER THE 10/29 INCIDENT, I WENT TO THE CUSTOMERS HOME, PARKED IN THE SAME SPOT (AND A FEW OTHERS, BROUGHT THE VEHICLE TO A COMPLETE STOP AND TOOK MY FOOT OFF THE BRAKE BUT LEFT IT IN DRIVE (TO SEE IF IT WAS MY ERROR). THE VEHICLE IMMEDIATELY STARTED TO ACCELARRATE FROM EACH TEST POSITION, SO IF I WOUL DHAVE BEEN MY FAULT, ODDS ARE, MY CAR WOULD HAVE MET ME AT THE CUSTOMERS DOOR AND NOT WAIT TO MINUTES TO RUN ME OVER). I VIDEO-TAPED THE TESTS. I AM ALSO HAVING A HARD TIME GETTING KIA ON THE PHONE, TO GET AUTHORIZATION TO HAVE THE CAR CHECKED OUT BY THE DEALER
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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